Oodles Ilford in Redbridge

Been there today... Had the worst Chinese ever .. sweet n sour chicken full of artificial colour... Felt so guilty why i paid for such a food. Genuinely the worst Chinese ever .

Didn’t receive any food but it says delivered.

the delivery man was great really good guy!!!

I ordered kung po chicken and Malaysian chicken, it was not spicy at all and there was no kung po chicken that I could see when I asked for compensation I was asked for pictures have can pictures make any difference to the food where it all looks the same I did not send any and got no compensation back, the food has gone down hill and was not spicy or as hot as it used to be very very poor

Nice food, comfortable but could do with slightly better toilet tbh

My order was late over an hour. Pathetic service.

didn't receive my food! where is it?

Very good service today :) shahruk was very helpful. Asif was helpful too. thank you guys! Food was very good today.

FOOD IS ATROCIOUS TODAY! Stale chicken and chips! Missing saucy chicken dish. Cannot eat this it’s disgustingn

Delivery driver was absolutely useless.

I ordered one thing and got another... and with items I have food intolerance to... what a joke!

Delicious meal, kind and very quick driver. Meal was still nicely hot. Thank you very much!

We loved the food here just so flavoursome and tasty . The place was lovely and clean and decor is nice love the booths

The portions for a large box was really less although I didn't add chips I wanted double noodles but I reckon I got a single portion

I ordered Malaysian Chicken with Schezuan Beef Stir Fry what a combo and what an experience really. Loved it really

When we entered there was a blushing aroma that beckoned me in. As we looked on the menu the prices were reasonable and the service was extraordinary. Two minutes after we ordered our three boxes were ready. We indulged into our food as it was packed with flavour. Overall it was a divine experience

beef wasn't properly cooked today chicken is fine

Customer service was amazing by Kathan and Sharukh. Food is 10/10

Good sized portions, tasty food and good service

The juice from the food ruined my entire order everything was soggy and sticky the bag was drenched

I order a big meal from this places and they failed give me any utensils. I called they didn't give any solutions. I was stuck trying to eat with my hands

Just ordered for the first time, the food was lovely and delicious, great first experience.

I recently visited Oodles, known for its Singaporean and Malaysian style noodle and rice-based fast food. I tried the egg fried rice, Schezuan rice, chili chicken, and teriyaki chicken. The staff were polite and the restaurant had a nice ambiance. However, I found that the flavors of all the dishes were surprisingly similar and not particularly tasty. Given the high prices, this was quite disappointing. Overall, my experience was just okay. While the service was decent, the food didn't live up to expectations and wasn't worth the cost.

Portion size was ridiculously small for the price you pay and everything was spicy even though I ordered non spicy food.

Kathan gave very good customer service. Efficient and very friendly, would definitely recommend people to come based on the food and experience

chips are so dry now, not sure what hey do differently now as they never used to be like this

Really nice mix of ingredients cooked perfectly!

Quick and excellent service provided by Kathan.

Very good service from Nathan excellent !!

When I came inside the shop Kathan, attended to me really quickly with good customer service with a really positive attitude. I encourage you to come and eat here, just for the experience alone.

Order states spicy chips and egg fried rice- onlybegg fried rice provided.

Ahmed and kathan served me really well very accommodating and friendly i think there service was immaculate its very important to treat customers to a top tier like AHMED and KATHAN did will DEFINITELY BE COMING BACK!!! 💪💪❤️

The food quality was great, taste was very enjoyable and flavours were amazing. 4 stars because they forgot one part of my meal.

Sent order with items missing and fyi your telephone number on the website is missing a digit so no possibility to call you

An absolute gem for Indo Chinese food. Great food, clean and happy ambiance. I was served by Kathan who did an amazing job!

My food never arrived as I waited time on time to receive my meal. I was outraged when it had past the expected delivery time.

Very good place to eat make sure when U reach ask for Kathan he's the man , he will look after you so make sure u come by .

Decent food customer service can be improved by the workers when asking to use the toilets.

Very hit and miss. Unless you stand there and observe they will skimp out on toppings and even then they mess it up.

We ordered egg fried rice nad vegetables noodles. Rice was undercooked. End up in bin . 100% won't order again from them . No one answering phone .

Food was alright. Delivery was 30 mins late despite ordering in advance for a specified time. Not acceptable.

Poor service. Missing items I had ordered and I was left out of pocket by spending more for items I never received.

they didn't even deliver the food - went to a completely different area about 5 minutes away and said delivered,didn't even try to contact me

I have ordered rice and udon noddles as a base but it also included french fries…

I thought my friends and I would try a different place so we came here. The quality of the food was poor. Noodles were soggy mixed with the chicken. It didn't taste good. My friend struggled to finish his rice dish. They are Halal HMC. We ordered noodles and rice dishes, and they were simply 'alright'. When we arrived, I requested them to switch off the music as they had it blasted on full volume. We can barely hear ourselves. However, after 20 minutes, they switched it back on. If they focused more on making good food instead of the music playlist, they would be a good alternative to that high street. They had good seating and they also had toilet facilities. The price was cheap and that's the only positive here. I do NOT recommend this place. There are plenty of other places to try in that area.

Thank you so much for the service. Thank you to the staff for reading my instruction and sending my food accordingly to that, food was alhumdulillah amazing.

I tried this place because my brother said it was good and yummy. I went to try it and the service and the look of the restaurant was great. the minute I got my food I knew it was a small portion. it even said large but the portion looked like a small from Chopstix. the food don’t even get me started. I ordered vegetable noodles, crispy chicken and chips. out of all, the noodles were decent but they weren’t vegetable. just dumped with red sauce and one pea. However, the way the food was so hard got me. the chips were barely enough and the chicken was so hard to chew and digest. The chips were like rock hard and just a few as you can see in the picture. why am I paying £9.45 FOR THIS. the portion and quality is not worth the price. I honestly am so disappointed and I won’t ever come back.

Where do I begin? £9 for a box the size of your hand is NOT value. Egg fried rice should have egg in it, it’s in the name… and to top it off the driver was very late so the food was cold!!!

missing 2x ice cream and 2x Drink from 2x dragon meal deal

My food never came waited an additional 20 after expected time on arrival

Everything was good but wrong ice cream delivered should have been coconut got mango

Missing dragon fruit sorbet. For the price you pay, you’d expect much better quality food than what they give. They substitute what they don’t have without asking you. Missing ingredients, veg noodles was just plain noodles with 1 slice of onion. Gave them another chance by ordering a second time but I will not be ordering again. Pot noodle tastes better.

I did not receive this order. However it is showing as delivered this is not right as i have not received it

Hi, not first time order from Oodles, always was good everything, nice food, quick delivery, but this time didn't get my drink :(

This is the best branch with best taste,quality and staff. Used to go to green street branch for years but tried this branch once and i am surprised how they are better in everyway! Love the staff so friendly and helpful

Fantastic delivery driver fast and efficient

Order is missing, ordered 4 boxes only 3 delivered

Kept going to the wrong address

Absolutely appalled with their service during Ramadan. Have been waiting over an hour and a half for the food prior iftar. Then only for it to be cancelled cause of a mishap within the buisness. Never again. Never will recommend. Stay well clear for delivery

The same recipe, sometimes it's spicy, sometimes it's not, today my mouth is on fire and I mention it has peppers

Very well made, crispy and tender and spicy

I ordered vegetable noodles but there was no vegetables in the noodle only the meat and noodles very disappointing

although it came earliey ( not a complaint)..the food wasn't hot (temperature) I didn't enjoy it this time..shame

Food was delicious and came quick and amazing service, catered to my needs thank you!

Flavourless over priced garbage

Amazing food. Very polite and friendly staff. Highly recommend.

Didn’t deliver my chopsticks as requested. The meal was mid

Food was mooshy, bland and tasted old. Will not order here again.

All other branches have been a bit disappointing but I wanted to try this one and luckily, the food was too good. I really enjoyed the food and will definitely visit again 👏👍

Driver delivered the order at the shop underneath the flats even though I mentioned in the delivery note that its the flat above the shop just to clarify also the actual flat address was mentioned very late order and unprofessional

Completely different order which turned out to be cheaper than what I paid for

We ordered at 8 and the order kept on getting delayed for 2 hours. The food is cold and it’s completely unacceptable. I want a refund

The food was less saucy and not cooked like the way it is meant to be, much more blander and the prawns were burnt and overcooked.

The food was good but not value for money, I was taken aback when the delivery driver passed me the food....I actually said to him "is that it" their smallest box is way to small for the price.

The quality of oodles has really gone downhill, used to be my favourite takeaway, now feels like a waste of money

Visited the place about six months ago food was lovely however not so good on last visit . Maybe chef has moved on . But something for owners to revisit . Service was good . Its wasn't so busy . I'm sure you'll bounce back

Very nice noodles, crispy chicken was on point, highly recommended if you feel like something different 🌹💯

They missed out on something and the chips seemed stale.

Food was horrendous. It didn’t taste alright, I frequently order from oodles on different platforms but today’s was something unusual. I requested to make it a bit spicy and they send me slant food without any taste not even how it used to taste normally. 🤷🏻‍♀️ so unhappy

Very bad food and very disappointed with food. Over priced. Not recommended.

Food was cold and driver was late. Very unhappy!

The food was cold and did not taste as good as prior orders, waste of money in my opinion

Cold. Ordered large box - looks really small.

Good quality tasty food. Love both of the new flavours sweet fire chicken and sweet chilli cod

It was too salty. I could not eat it. I throw it in the bin.

Good food bad delivery time. 20 mins late

Why would you sit ice cream next to warm food? Now the food is cold and the ice cream is warm

Ordered large but portion was small, food was tasty, but a large should be large and not medium. I’m sure many people will also complain about the portion size

Food did not taste nice. The standard has gone down with udoles, not the same as it used to be, which is disappointing.

Food didn't feel as fresh as previous meal

This is the second time I have received the food and it has been something other than what I ordered. I didn’t leave a bad review however, this time I felt the need as we are ordering a meal & it shouldn’t be substituted for another option, in the case of allergies. If one of the options are unavailable, do not replace it. Give the customer an option to continue with purchase or if they would like something else. Apart from that the food is delicious.

my food arrived late and I would like a refund

I didn't receive my order again, this company didn't answer me, check with the store, they didn't notify me and they still haven't refunded the money

Great service. Great food. Always consistently good :)

3 words. Amazing. Delicious. Loved every bite

The rice was not fresh (hard stale rice)

Small boxes were really tasty and hot however the chips being in a plastic coated box makes them cold and soggy due to the condensation so couldn’t eat them. Chips would be better in a paper bag

Missing items from my order, ive been ringing again and again but they wont answer the phone. Terrible service.

Food was good, driver was bad. Couldn’t read the right door number!

The packaging was not great, some of the sauce from the had seeped through.