Based on 2.431 opinions finded in 2 websites
Based on 2.431 opinions finded in 2 websites
Nº 242 in 739 in Redbridge
Opinions
The service was very good. The restaurant is beautiful and Muzamal was really nice.
Astou Siagbe . 2025-02-14
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Apekshya is so cute and hard working, gives the best recommendation. We love her.
Najma Ali . 2025-02-13
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Apekshya was very friendly and kind and provided excellent service
Azim Mohamed . 2025-02-13
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Very tasty, lovely service from Muzamal x
Nadia H . 2025-02-13
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Place looks nice, thats the only good thing. Awful service, waitress was cold towards us and seemed like she didn't want to be there. Asked for tap water for the table, responded with sorry we don't do tap water??? Wouldn't recommend it, neither would go again. Ilford has many dessert places with better service and would serve tap water if I asked.
S. Ratnaselvam . 2025-02-13
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Lovely place with delicious desserts
Sita Vemuri . 2025-02-12
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Our experience was absolutely amazing and we have an amazing waiter attend to us Sam helped us with decision making and helped us pick our food , the food was amazing
Lily Abibi . 2025-02-11
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Hidden Gem in Ilford! I recently visited this restaurant in Ilford, and it truly exceeded my expectations. The atmosphere is fantastic—high ceilings, fresh and stylish décor, and a welcoming ambiance. There are private seating areas that add to the comfort and exclusivity. The staff were kind and helpful. The food was delicious, well-presented, and reasonably priced, including the desserts. It’s clear that a lot of care goes into both the menu and the service. Upstairs, there’s a private meeting room, a prayer room, and clean, well-maintained toilets—great thoughtful additions! Overall, a great experience. I’ll definitely be coming back and highly recommend it to others!
Hansa Sutcu . 2025-02-11
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Absolutely delicious brunch. Very tasty and filling. Absolutely enjoyed my Moroccan tea. Definitely back here again. Thank you and thank you Sam incredible service
Destiny S . 2025-02-07
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Food was wonderful, Desserts are the best in London in my opinion.
Shah Syed . 2025-02-04
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No cookie dough and no cream for milkshake - in a dessert place, my daughter has been bugging me from the beginning of the year she wants to come get dessert for her bday and she was so disappointed, dessert came and no cutlery was available, dessert got cold. Not coming back. Flies flying around the food
Afsheen Shaikh . 2025-02-04
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Both Khizar’s and Sumesha’s service was absolutely outstanding!
Muhammad-Ali Shah . 2025-02-02
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Dolci's definitely a fun spot for a group. Their French toast is amazing – warm, crispy, and perfect chocolate. I could tell that the chocolate they use in the fondue is really good quality, but the fruit they served with it wasn't very ripe. The ice cream was fine, but nothing too exciting. The ambiance is really nice, although the restaurant was so busy we sometimes had a hard time getting the attention of our server. And the upstairs area seemed off-limits unless you were some sort of social media influencer. It's a shame, because I would've liked to check out the view from up there. Overall, Dolci's a great place to check out if you're in the mood for something decadent, but be prepared for a bit of a wait. P.s. Sumesha was very helpful!
Hamzah Younus . 2025-02-02
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Initially visited this spot in Lahore, Pakistan…10/10 for the Lahore branch. Came to Ilford to try the cheesecake. Absolutely disappointed with the cheesecake, from taste to presentation all Zero! Specially the size of the cheesecake is simply TINY. It didn’t taste good as it had a bit too much of the lemony taste, fake chocolate sauce as it definitely was Not Nutella and I felt this cake had been sitting there for at least 2 days. Secondly, we had 2 burgers both beef, these were kind of bland, just alright I’d say 5/10 for the taste but the presentation was pretty good. Great staff though, prices somewhat reasonable, an alright atmosphere. Come on folks, ya’ll gotta make a trip to Lahore and try everything then come back fix your mess up
Noor Un Nabi . 2025-02-02
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It was decent food for what you pay, however the service and hygeine was AWFUL!!! The table wasn’t cleaned before we was seated or during. We came and the host was just starting at us, I then asked if we could have a table and he just stood there no greeting or anything. Finally we got seated and he was just on his phone, we had to call somebody over to take our order because nobody was coming to us. When we received our food it was just left on our table no talking or cutlery, we then had to ask for the bill and they told us we have to get up and pay? What are we paying service for? Honestly awful experience compared to the wembley and o2 branch, will not be revisiting!
anisa patwary . 2025-02-02
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Maltilda cake was delicious. Even molten chocolate cake was outstanding. Treat for dessert lover.Our server @Sumesha was very hospitable. Over all good experiences!
Madhura Kardile . 2025-02-02
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Out standing atmosphere, food was flavourful, authentic and delicious. Staff were friendly ,prompt specially the staff member Mujtaba ali who was so kind, professional and the presentation was fantastic and appealing to mind and whole environment was cosy and impressive . Lastly ,i really recommended to visit once , and i will asure all of you that you will really enjoy your meal and time in cosy enivornment .
Vaghi Qureshi . 2025-02-01
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Very polite customer service. Thank you.
Mavis OTENG . 2025-02-01
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Came here last year for my cousins bridal shower. We had a set menu to choose from: starter, main and dessert. I had the mini chicken fillets for starter, chicken burger for main and waffle for dessert. The starter was dry and a bit cold, the main was nice and the dessert was delicious. There were a lot of us so I understand that service wasn’t going to be the fastest but it could have been more efficient. I tried the cookie dough as well as the waffle and that was great. I’ll come back to HD again but not with a large group and will order from the regular menu.
Bibi . 2025-02-01
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Give Muzamal a raise! What a lovely lady. Great service. Super friendly and smiley. Gave her quite a big order and she didn’t forget a thing. I will definitely be back.
Georgia Reid . 2025-01-31
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The restaurant is nice and lush in the Ilford branch but that is about it with nothing ever available. Very humiliating. We made a booking a week in advance for an important meeting. My guests asked for cheesecake, sorry it’s still defrosting, cookie dough? sorry we’ve run out, pineapple juice? sorry there’s non available, yogurt granola? sorry we’re out of granola, Matilda cake? There’s non today. It was very embarrassing. The booking was for midday and we were not told there would be limited options. When it comes down to ordering there’s very limited options available. If you ever have an important event or meeting I’d reconsider and save yourself the embarrassment.
sumaya alam . 2025-01-30
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Ordered 3 item through uber eats but received only 2 in the sealed bag that was delivered. One of the items worth over £14 was completely missed. Tried calling them several times but they didn’t pick up the phone. What a waste of money!
Amer . 2025-01-29
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I had the pleasure of being served by Sam during my recent visit, and I can confidently say they made the entire dining experience exceptional. From the moment we were seated, Sam was attentive, friendly, and professional. They anticipated our needs before we even had to ask and went out of their way to make us feel welcome.
Yasemin . 2025-01-28
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5 star experience and service by Sam!
Hemed Huneisu . 2025-01-28
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Sam made us feel super welcomed and explained the menu to us very well. Really appreciated his service!
zahra ahmed . 2025-01-28
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I really enjoyed the food here. Service is amazing and a very beautiful place.
Sahra Abdi . 2025-01-28
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We were hosted by Sam and his service was excellent! The food was lovely and the children really enjoyed every minute of it. Will defo be returning!
Glo Sarpong . 2025-01-28
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Sam gave great service and food was incredible
David Cherry . 2025-01-28
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Had a Lovely time, great food and ambience. Sam gave us an excellent service, very attentive and helpful.
haritha r . 2025-01-27
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staff were absolutely amazing, dining area is also a 10/10 very spacious, food is also delicious overall a very food experience and worth considering price, i definitely return here when a sweet treat is needed!
maryam . 2025-01-27
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My server, Sumesha was so good. She listened to my requests and responded to them promptly.
mami obla . 2025-01-26
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Sumesha was really pleasant and helpful. The food was great aswell. ❤️
Modupe Arowolo . 2025-01-26
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Had my friend’s Bridal Shower today and it was such a great delight!! Sumesha our waitresss was great, professional and patient with us. Her service was top notch and she made our day. The food and drinks tasted so delicious. Thank you HD, me and my friends will be back again🤗
Oluchi Ozioma . 2025-01-26
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Sumesha was a great server, loved everything the atmosphere food vibe.
Minah . 2025-01-26
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The ambience is amazing. Food and service are excellent. Thanks to Sumesha for a lovely service, she is always smiling and made sure we are good. We will visit here again
Angel ANTIQUINA . 2025-01-25
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We had best time at haute dolci ilford, the service by Apeksha heartwarming and amazing experience with family with great memories
Banuri Harish . 2025-01-25
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The burgers were filling and wonderfully made with the onions rings worked nicely and the dessert waffles was wonderfully filling too thank you x
Sara Smith . 2025-01-24
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Fantastic Service! We really appreciate Sumesha’s care and expertise. She was a lovely server and she met us with smiles. Such a joy to be served by her. If I was her boss I’d give her a pay raise! 😉
Bits4Bargains . 2025-01-24
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Nice place to have desserts Our waitress Sumesha was really helpful and polite Nice food and dessert will come back
Lorena Cevallos . 2025-01-24
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Apekshya was friendly and an amazing server!
Jasmine Kiwanuka . 2025-01-24
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Loved the atmosphere especially, felt comfortable and the customer service was remarkable, big ups to Muzamal ❤️
Isichei Ifeoma Anne . 2025-01-24
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Great service from staff, very welcoming food was excellent. Variety of drinks and deserts. 5/5. Definitely recommend
Rebekah . 2025-01-23
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I loved the server Apekshya. She so wonderful and made my special so memorable. Definitely will come here again
Patricia Amponsah . 2025-01-23
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Was double charged for an item, have been trying to chase this up for nearly 2 months now. My emails and messages are being ignored. Completely unprofessional service.
Kay Raz . 2025-01-23
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Dessert was wonderful. We had the lovely Mujamal she was very nice wonderful experience
Jess Barbs . 2025-01-23
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Better to come here for desserts than food. Kunafa croffle & Sebastian cheesecake was amazing. Service also great!
Daisy Barbu . 2025-01-23
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Food and atmosphere was amazing Special shout-out to Sam who took care of us today extremely nice service probably the best i have experienced in recent times
SAIM RANA . 2025-01-21
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Good Ambience, We tried Milk Cake and Couple of Mocktails. Service is very good, Sam you did great service Thanks Sam
Sushmitha Reddi . 2025-01-21
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Delicious food and amazing service. Staff were extremely attentive, nothing was too much trouble.sumesha served very friendly we try the tropical paradise in this bowl ice-cream was smooth texture or ice indicates gritty texture 😘😘😘Will definitely go back🥰🥰
Muzamil Liaqat . 2025-01-21
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Lovely food and service! We stayed for a couple hours and Sam made sure we were catered for throughout. I would definitely recommend!
J x . 2025-01-20
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it was lovely. got the happy birthday written on the dessert and made us feel very welcome. it was very nice and defo would come back ! we got served by muzamal and she was lovely made us feel comfortable and made sure expectations was high!
Haleemah Patel . 2025-01-20
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Lovely food with great ambience . Will highly recommend . Excellent service by Ms Muzamal.
deepthy dinesh . 2025-01-20
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came for my birthday, food was very nice and service was good.
Sana Patel . 2025-01-20
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Food was beautiful, on time and fresh Muzamal was our waiter and she was very helpful and gave great service Thankyou Haute Dolci
J’adoré Mi’amoré . 2025-01-20
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Extremely slow service. Staff don't seem to be trained in customer service and are completely expressionless. Was served a slab of butter with my breakfast that had dirt and fluff stuck to it, when I pointed it out, the waitress didn't even apologise and never came back with a replacement. Clearly tap water served in bottles. Charging customers claiming it is mineral water. On receiving the bill and giving my feedback the waitress rolled her eyes and walked off to get her manager. Someone please send her off for some training. Could hear surrounding tables also complaining. Won't be coming back. :)
Anum Saghir . 2025-01-20
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Lovely service by Sumesha, very attentive and took care of all of our needs!
Sally K . 2025-01-20
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Excellent food and service, particularly from. from Sumesha and Apeksh
Nazmul Hasan . 2025-01-19
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Really good desserts! Tried the San Sebastián today and it was incredible. Thanks Sumesha for her service!!
Ali . 2025-01-19
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I wanted to treat someone special in special restaurant and My dream fulfilled because of their outstanding customer service and delicious food. They deserve 11 out of 10. Lovely environment so sit and eat, spending with with special one as well, the decoration is stunning, highly recommended Thank you Nasiha to served us with full of attention. I would like to get service from you again☺️
Nusrat Jahan . 2025-01-19
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Had a great experience here. Nasiha had great customer service skills!
Zahra . 2025-01-19
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Luxury Desserts, Friendly Service, even though it was a tad bit slow, but servers were friendly. Atmosphere was brilliant, beautiful decor.
Ayman Awan . 2025-01-19
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The food was amazing! The staff nice and friendly defiantly try the 20£ lunch deal!
Emilija S . 2025-01-19
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We really enjoyed! The place is very nice and we loved the food. SAM was really attentive and helpful, he even took our pictures for us! Would definitely come back, thanks.
Keona A-Harris . 2025-01-17
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Muzamal was lovely and very attentive.made us feel very welcomed .
Eshaal Kh . 2025-01-17
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Sam was a wonderful waiter 👏🏾 Very polite and attentive. Would definitely comeback to this restaurant.
Elijah Anjorin . 2025-01-17
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Muzamal was very polite, food was lovely
Dr Zara . 2025-01-17
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Muzamal gave great service and was very helpful
A A . 2025-01-17
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Apekshya: Accommodating and swift service.
Aaliyah . 2025-01-16
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SAM was very nice and delivered excellent customer service food was nice
Thanisga Thayaparan . 2025-01-16
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Customer service was great, desserts were good, low music playing in the background which was great as we came in a group of 10 were feeling chatty.
Meetha Begum . 2025-01-15
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We had a very good service by Mufamal she was very sweet
Ella’s YouTube world 3 . 2025-01-14
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It was very nice and had a good hospitality service by Saum
Nitesh pagidela . 2025-01-14
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Tasty food, in elegant surroundings, but very quiet (it was mid afternoon, so could not be helped). Muzamal was helpful and professional
Glyn Green . 2025-01-14
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Went there for my anniversary and it was amazing especially the fellah Sam was so lovely defo recommend
Marques Johnson . 2025-01-14
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Been there and desert is amazing for the price , the main gentleman Sam was so lovely. He ensured we had the best time and even personalised our desert for our anniversary. This is our 2nd time going and both times have been lovely
Aysiah J . 2025-01-14
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Best place to have dessert in ilford and service was great by Muzamal definitely will be back
Safiya Khan . 2025-01-14
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Amazing! Second time coming (went to the one in the o2) and the staff were very accommodating :). 5 stars all around and a special thanks to Muzamal
Omalicha Wincey . 2025-01-13
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Great food, beautiful place. Sumesha was very professional and pleasant :)
KN KN . 2025-01-13
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Very nice place, and friendly staff.
Oyindamola Folarin . 2025-01-12
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Got an excellent birthday surprise service from Sumesha and Apekshya. The desserts and drinks were amazing. Will definetly go there again.
Izn Mokal . 2025-01-12
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Food is amazing. Excellent service from Sumesha and apekshya. Always there on time.
Maliq Oke . 2025-01-12
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Amazing service and food was very nice
christiana shodipo . 2025-01-12
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Amazing customer service and food.
Happy Paws . 2025-01-12
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amazing customer service and beautiful decor
Riana Pene . 2025-01-12
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It was a really good experience, special thanks to Muzamal for her service
Sarah Thapa . 2025-01-11
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Muzamal provided really great service and was very attentive !! Thank you!!
yellowhyuck s . 2025-01-11
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Sumesha was excellent, very kind and professional. Sorbi was lovely too. Thank you for a nice experience x
umera bhatti . 2025-01-10
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Sumesha was a lovely waitress👍🏽
Inayah Ali . 2025-01-10
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Very lovely and kind star especially Sumesha. Would 100% recommend
sheniya . 2025-01-10
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the food was really good but took a little while to come !!
Kymoya Wright . 2025-01-10
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Great place with great desserts. Excellent service. Apekshya was very kind, especially with our child.
ali saqlain . 2025-01-09
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Good selection of desserts and mocktails. Lovely ambience. Member of staff called Muzamil provided good service for our table.
Madeeha Masood . 2025-01-08
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Sam and surabhi was amazing employees
AMN . 2025-01-07
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Always visit here, desserts are exceptional as always, service is always quick and friendly especially from Sam, always greeting us with a smile at the door and attending to our needs with speed. Loved his recommendation of the Kuneffe Croffle.
Meliza Pirgot . 2025-01-07
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Absolutely delicious desserts and I devoured the whole thing. Aesthetic and clean good lighting for pictures. Brings food quickly.
zainab . 2025-01-06
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Apekshya was amazing with the service and hospitality.
hussein sharif . 2025-01-05
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It’s a very vibrant place and menu was very easy to navigate
tunde Runsewe . 2025-01-05
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2nd timing visiting. Staff are attentive, and they have a small prayer room. Unfortunately, I really felt like we got conned with what we ordered. We tried the Matilda cake, and at £17 per slice our expectations were high. It really and truly was not worth the price. Shouldn't have been more that £10-12 max!
Yasmin . 2025-01-05
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Very cute,good service,very nice staff
Madison . 2025-01-05
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Sunesha is great! She is my best friend now!!
Kazam Nasar . 2025-01-04
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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