Based on 711 opinions finded in 1 websites
Based on 711 opinions finded in 1 websites
Nº 251 in 739 in Redbridge
Opinions
The server was very helpful and accommodating My favourite, he’s always helpful
Donovan James . 2025-05-28
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Great service from Chirag. Will definitely be back here.
Jason A . 2025-05-26
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Great place! Shisha flavor lasts long!
Jelena Pasinina . 2025-05-26
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Tucked away in the heart of Ilford, Aladdin’s offers more than just a meal—it delivers a genuinely warm and welcoming experience, thanks in no small part to the exceptional service provided by Saagar and Vikram. From the moment we stepped in, the duo made us feel right at home with their friendly demeanour and attentive approach. Nothing was too much trouble, and their hospitality truly stood out, elevating our evening from enjoyable to memorable. The ambiance at Aladdin’s is dimly lit with a warm glow that sets a relaxed, intimate tone—perfect for unwinding over good food and conversation. The vibe is cozy and inviting, making it an ideal spot whether you’re out with friends or on a laid-back date night. We started with a mint shisha, smooth and refreshing, with the staff ensuring it was consistently topped up and perfect throughout our stay. The food did not disappoint either: the chicken wrap was packed with flavour and grilled to perfection; the masala chips were a standout with a spicy kick that kept us going back for more. The smash beef burger was juicy and satisfying, layered with just the right amount of toppings, and the peri peri wings added a fiery punch to round off the meal. With great food, a relaxing atmosphere, and above all, the top-notch service from Saagar and Vikram, Aladdin’s in Ilford is a spot I’ll definitely be returning to—and recommending. A hidden gem that knows how to treat its guests right.
Farhan Riaz . 2025-05-26
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Great service, very friendly staff shisha was amazing would recommend
David Awofolu . 2025-05-25
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Shisha was very good, chicken biryani is highly recommended, chirag and vinod were so friendly, crew was so kind. Must visit
pooja tamang . 2025-05-25
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Chirag great service great guy!
David D . 2025-05-24
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It’s was very good ambience & good in service loved it
sridhar SIDHU . 2025-05-24
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I had a wonderful experience at Aladdin’s, thanks to the excellent service provided by Vikram. He was friendly, attentive, and made sure everything was perfect throughout the meal. His warm attitude and professionalism truly stood out. Thank you, Vikram, for making our visit so enjoyable!
Pranali Telang . 2025-05-23
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Great service, shisha and music!
Angelina Kajana . 2025-05-23
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Sagar service was really good . Flavours are amazing and amazing food . Must visit
Hunain Ali . 2025-05-22
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Amazing service. Loved the shisha and everything was perfect.
Awatif Sagher . 2025-05-10
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I ordered fudge cake and when it came on the first bite i realised I had swallowed a piece of hair in the cake. Then I looked inside if there was any more and saw there was another piece of long female hair. Absolutely disgusting and not even a proper apology from the workers just took the plate from me and walked away. Definitely not coming back.
Barış Bozyel . 2025-05-06
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Great fresh food with lovely staff and great owners
Dharmesh Mistry . 2025-05-03
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Really lovely atmosphere, been coming for a long time.
J Ore . 2025-05-02
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IT WAS A GREAT EXPERIENCE THE FOOD WAS GOOD SHEESHA WAS ALSO AMAZING
Shafin Sher ali . 2025-04-29
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Amazing service and friendly lounge
S . 2025-04-29
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Everything here is 10/10. Service from Saagar was amazing. Defo my new spot
7yder K . 2025-04-27
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Friendly and quick service It was very busy and they still managed to accommodate us.
Husna Khanam . 2025-04-27
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Very good service. Good food and ideal if you want to watch sport
Samir Abdul . 2025-04-27
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Fave spot always have a great time!
sahar anwar . 2025-04-22
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Vinod was absolutely amazing!! We had an absolutely amazing time!! All the staff working were so friendly, kind and attentive!!
Selam . 2025-04-21
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Great lounge, great food, and great atmosphere
Jay Akh . 2025-04-21
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Sagar is very good.he was really professional. Really liked the service here
Makeup with Afra . 2025-04-21
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Vinod, Sager & Pujah were amazing!
Milly Gamma . 2025-04-21
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Very friendly staff chilled environment Make sure you become a member x
Teetee . 2025-04-21
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Lovely staff, excellent service and food was delicious
Hasna . 2025-04-20
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Good service from chirag Excellent food and atmosphere
sushil avadutha . 2025-04-15
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Vinod was an attentive and amazing. Great service all round
Elizabeth Egundebi . 2025-04-13
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Vinod was AMAZING! His service was lovely!
Cohairence Customer service . 2025-04-13
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Vinod is so friendly, he ensures that we are always catered for and serves with a smile.
Anonymous Anonymous . 2025-04-12
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Great place great atmosphere- ask for Vinod hes so helpful and accommodating :)
A M . 2025-04-12
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Vinod was amazing, great service and always happy to help
Kiren Abbasi . 2025-04-12
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Best places for chilling and vibes
Iwobho Mariah . 2025-04-12
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Great shisha great atmosphere and delicious food
Usman Munir . 2025-04-12
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A very nice, relaxing and welcoming atmosphere. The food is great, the shishas are brilliant and the staff are very friendly. Highly recommend a visit.
Soifur Rahman . 2025-04-11
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Staff are brilliant and the shisha was on point . I would highly recommend this place. They have a really good vide.
ayna meah . 2025-04-11
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Best shisha and service in London, amazing accommodating staff. The food is great also.
Faze Kaan . 2025-04-11
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Really nice place for shisha and great atmosphere
KODA & SONS ELECTRICAL SERVICES LTD . 2025-04-06
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Amazing place to relax and enjoy shisha till late, 3am. Very nice and friendly staff. Excellent service. Wide variety of food and drinks on offer. The whole package really.
Sheheryar Hassan . 2025-04-06
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They provided amazing service great food also
MXSS FJ . 2025-04-06
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Relaxing atmosphere and great customer service.
Shola Badmus . 2025-04-06
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Great customer service. I’ll definitely return. 10/10
Tunde “Glorious Kid” . 2025-04-06
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Great customer service. Explained everything on the menu and catered to our needs. Good is full of flavours, left with a full stomach. Music is amazing, playing the latest tunes. I highly recommend
Temitope . 2025-04-06
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Good vibes, great food, perfect pricing, would recommend
IronGamingKash . 2025-04-05
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Very good vybz,food was good..Definitely recommend
Terance Edwin . 2025-04-05
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Great experience, lovely people and good food
Together Generation . 2025-04-05
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Sagarrrr is ahhhmazingggg "Helllo, hi sir" very respectful
Ahdil Akhtar . 2025-04-04
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Vinod amazing customer service!! Very welcoming
abigail kapita . 2025-04-04
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Good but will be more better if open till 3 am
Daniyal Hilton . 2025-04-03
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This is best place ! They offer 10pound shisha on mondays and their love lady shisha. Flavour is must try
Vinod Kumar . 2025-04-03
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I love the food the place the workers they are all so amazing and kind caring sweet they are so good to me I just love coming here
Nawaal Ali . 2025-04-02
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Quality shisha, great atmosphere and service.
Detharul Hoque . 2025-04-02
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Amazing food and service. Our go to place and never been disappointed
Suzila Khatun . 2025-04-02
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Good Vibes, Banging Food From The Chef!!! Amazing Place For A Cigar With The Lads
Kamal Uddin . 2025-04-02
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Amazing shisha, amazing food and amazing service
abdus saleh . 2025-04-02
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Been to shisha places all over UK.. By faaaarrrrr the best shisha ever and really nice vibe...
Usman Naeem . 2025-04-02
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By far the best lounge I been to.
Mohammad Bappa . 2025-04-02
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We ordered chicken biryani(buy one get one free) and a karak coffee at night around 12 am, there were no cuttleries nor any sugar for coffee. It was so disappointing as we were in hospital and couldn't find any spoons or something in here. It can be better, honestly. This is insane. Not reliable at all.
Sneha S nair . 2025-04-01
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Easily the best shisha spot in east, variety of flavours and attentive staff. Food is top quality too.
Jamil Islam . 2025-04-01
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Brilliant authentic Pakistani food!
M A . 2025-03-16
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Delicious food and good service. Excellent staffs and management.
ATHUL PUSHPARJAN . 2025-02-27
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Forgot our chocolate cake and were told they had run out of cake only when we asked them an hour later. Also they have a min spend of £12.50/ person. But the sheesha was okay.
Jawad Muhammad ejaz . 2025-01-23
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Lovely spot. Great shisha and lovely service. Was a little cold coukd do with more heaters around. Shisha was excellent.. it was actually recommended
A . 2025-01-17
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The people are so nice and accommodating and the shishas’ tasted great.
Heather Fiddes . 2025-01-12
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Good playing area Kids love the games Clean and enjoyable environment
Muhammad Usman . 2025-01-04
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Best shisha undoubtedly in the area. Price is very reasonable. Services are great
KAYS CHOWDHURY . 2025-01-03
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I recently visited this place and it was an incredible experience! The ambiance was cozy and inviting, with dim lighting and comfortable seating that made it the perfect spot to relax with friends. The shisha selection was top-notch, with a wide variety of premium flavors to choose from. The staff was knowledgeable and even recommended a unique flavor mix that turned out to be one of the best I've ever had! The shisha was smooth, long-lasting, and perfectly prepared. In addition to the shisha, the service was excellent. The team was attentive, making sure everything was perfect throughout the evening. They were quick to replace coals and always served with a smile. I highly recommend Aladdins to anyone looking for a relaxing and enjoyable shisha night out. I will definitely be returning soon! ChatGPT can make mistakes. Check important info.
Noor Ul hasnain . 2024-12-08
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Great vibe here on a weekend. Love the music and variety of shisha. Staff are really friendly too
Ieva Svara . 2024-12-07
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Its a cozy like home place. Special thanks for Nur, he takes a good care of clients and customer service is nice!
Abudi Beshir . 2024-11-21
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Shisha flavor was excellent, really enjoyed the shisha. Service was great by noor and sagar. Ambience 10/10 Shisha 10/10 Must visit this place and try their drakes flavor.
Mohd Safi . 2024-10-25
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Everything was good but their shisha is best in the town. Will visit them soon. I whole heartedly recommend (Noor Al Hasnain) bro has positive attitude and approaches really well. 10/10
Mohammed Zakii99 . 2024-10-25
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Crap place overpriced and rubbish experience. The staff lie out there ass to get customers. Total waste of money. Be aware
Shahroz Khan . 2024-10-13
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Nice relaxed atmosphere nice chill
Lawrence . 2024-10-13
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Great place. Great shisha. Great service. Everything great. Been coming here for years and can’t find better shisha anywhere else.
Syed Mazharul Islam . 2024-10-08
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Regular customers the shisha’s always good and redbull mojito services abit slow but it’s good
Shakira . 2024-09-28
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Ambience is 10/10. Service 10/10 by Noor
RAI TOUSEEF . 2024-09-14
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Amazing Service by Noor. He served us very well.
Hamood Ur Rehman . 2024-09-14
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Staff are very welcoming making the experience pleasant and comfortable! Nice ambience, great mojitos
Fabi Chowdhury . 2024-09-13
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Love the place specially highly recommend habibi special hookah if you are snooker
I'm not best but I'm not fake . 2024-09-06
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Expensive food(kids side portion) can't make sheesha.
Minar Chowdhury . 2024-09-06
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I am a regular customer for almost 2 years but today came with a group of 7 and was forced to get 3 shisha instead of 2 and get drinks for all of us no exemption even for a regular customer who comes twice a week i think this will be my last visit to Aladdin shisha.
Inayatullah Gul . 2024-08-28
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Came in today to have a chill night, a group of 8 of us. We were forced to buy 5 drinks on top of the shisha & food we ordered . We were told we have to pay for tap water .. which is absolutely ridiculous. Not to mention the drinks are very bad . Does not taste like what it’s supposed to. TV music video does not sync up with speaker . Poor hygiene !! Sticky seats and greasy menus ! Shisha has very faint flavour even after change of coals. Poor quality. Had to ask to change , did not change as often as they should’ve. Food order was wrong after multiple confirmations of order. Took a ridiculous amount of time to bring out shisha and food .
Sadia Ali . 2024-08-16
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Very disappointed the shisha was worst
Abdul solangi . 2024-08-06
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Very nice vibe and friendly staff especially sagar helped me out and made it a good vibe
Mar12 . 2024-08-02
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Top notch shisha and great service from the staff. Lively weekend vibe. The food on their new menu is amazing! Great shatkora donner with skin on fries, highly recommend the rich and creamy prawn casablanca paired with good mocktails.
Ripa Aktar . 2024-07-09
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One of the amazing and excellent lounges in ilford. Their staff is very welcoming and food is so delicious. I would personally recommend everybody to go there.
Khwahish Gera . 2024-07-04
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i like it here more it's my favourite place to come and i enjoyed it more
Ali Nawaal . 2024-06-09
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Such a beautiful place to go for Shisha the staff are super friendly I’ll definitely go back.
lil boom . 2024-06-08
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Great shisha great team always here like my living room !!!
atif malik . 2024-06-08
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What a rip off this restaurant is, they advertise false information and then when you call them to aak why you guys doing this they simply hung up the phone, they never disclosed their name despite asking. Beware of this restaurant, food quality is not up to par not value for money plus very bad customer service.
Faisal Nazir . 2024-06-02
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Burgers are a standard PFC burger so not smash burgers. Order 4 smash burger meals and chips only enough for one meal. Prices should reflect as pfc
Mij Rah . 2024-04-28
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Always have a good experience and the shisha slaps. It’s defo my local I go to when I cba making a pot at home. Also prices are very decent.
H . 2024-04-23
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Very poor from their usual standards of many years ago. The Shisha was poor, tasteless and hard to smoke. Didn’t last as long as Shisha should do. Unlike other Shisha lounges, you are forced to purchase a drink each with a Shisha too, which is a diabolical practice in itself.
Nasir Hussain . 2024-04-13
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Lovely experience at this lounge, atmosphere, renovation is beautiful ambient vibes. Food was good and staff provided excellent service from the bouncers to the waiters. Definently coming again.
Mehtaj abbas17 . 2024-04-11
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Terrible service, horrible drinks especially the coffee amongst the worse I have ever had. Mint tea is terrible, shisha is mediocre at best. Service levels are appalling. They are cash only and take payment immediately and fail to give you your full change despite asking repeatedly. The only reason to come here is that it’s open late otherwise it’s a dive. The seating is dirty, uncomfortable and smells
Ash . 2024-04-02
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So dead. No music, the music sounds like a yoga song/ nada sounds. Shisha decent. No choice in drinks. The atmosphere was dead. Wouldn’t recommend definitely my first and last time here.
Wiktoria Bajon . 2024-03-17
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The service was nice, staff was lovely and helpful.
Steve Dk . 2024-03-05
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Really dissappointed with the beef loaded fries(just some fries and minced beef) not even a single sauce added (uber) Soo bad
Safeeda Zef . 2024-02-26
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The staff was helpful and the food was great
Mudasir Amin . 2024-02-16
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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125 Opinions
On January 8th, shortly after 1 PM, I visited HDO Café with my 18-month-old son and my mother-in-law. We chose your space precisely because it advertises itself as welcoming to families, with toys, a play area, and an environment intended for parents and young children to feel at ease. My son was playing calmly and joyfully. He’s a loving, curious toddler — and, as children do, he approached a baby who was there with their mother, trying to interact. I immediately got up, spoke to my son gently, and guided him to respect the baby’s and mother’s space. I reminded him that he had already said hello and now needed to say goodbye. Throughout, I apologized repeatedly to the mother — who, I must say, was incredibly kind and understanding. She has four children and clearly recognised that my son was simply being a baby — not disruptive, not harmful, just learning. Despite this, a member of your staff — the café manager — approached me and whispered in my ear: “Maybe try giving him a snack so he walks away.” That comment was inappropriate, unnecessary, and left me deeply uncomfortable. Not just because of what was said — but because of how it was said. I was already handling the situation with care, and the other mother was calm and engaged in conversation with me. There was no distress. Only my child, being a child, and a mother guiding him with empathy. But there’s more. I am a Black mother, and my son is a Black child. The way we are perceived, approached, and corrected is different. Subtly, but painfully. That whisper carried a weight that I have felt before — one of quiet exclusion, of being “too much” even while doing everything right. I remained respectful. I picked up my son, hugged him, and whispered “sorry, I know”, to him — because I want him to grow up knowing that he is not wrong for existing with joy and curiosity. Then we left. Let me be clear: being polite does not mean I will remain silent. I will always stand up for my child and his right to be in spaces that claim to welcome families. Because walking out quietly does not mean that what happened was acceptable. If HDO Café truly intends to be a space for mothers and children, I urge you to reflect more deeply on what that means — especially for families who are not always seen or treated equally. We deserve better. Our children do, too.