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3.1

Based on 58 opinions finded in 2 websites

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Nº 227 in 277 in East Ayrshire

Nº 53 of 60 British in East Ayrshire

CUSTOMERS TALK ABOUT DISHES WITH..coffeechicken
Score

comment_iconOpinions

Delicious meal and cocktails when we were in we were the only ones in which was a shame and the waitress was lovely to would definitely return

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Gillian Kerr . 2024-02-26

MORE AT Google

Food is very good and the best cafe in Killie. I had the Philly cheesesteak and it was utterly delicious with the steak being tender and the sauce was delicious.

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Cill Mheàrnaig . 2024-02-02

MORE AT Google

Wasn't sure what to expect due to pevious reviews. We decided to go here as it was nearby and the weather was stormy so didn't want to travel too far. Pleasantly surprised. We both had Eggs benedict and latte and a fresh orange. Eggs benedict was perfect. Always a good gauge of how good a restaurant is for breakfast. Lattes were good and the service from the young girl who served us was exemplary. We will certainly return. Looks like any problems have been resolved.

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William W . 2024-01-21

MORE AT TripAdvisor

Made welcome the minute myself and friends walked in the door

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Frances Gavin . 2024-01-13

MORE AT Google

Had the chicken tempura and macaroni cheese excellent

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Sandra Murphy . 2024-01-09

MORE AT Google

It was my mums 80th birthday celebrations and I have never been so disappointed in my life in a restaurant. Tried twice to reach out to the owner but nearly one month later and no reply - super disappointing especially in this day and age!

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Passion and Papaya . 2023-12-17

MORE AT TripAdvisor

Normally I never complain but I’m so upset by the service we received for my mums 80 birthday. I have sent 2 emails on this issue (no reply) and followed up on messenger. Booked Olivia’s for my mums 80th birthday and I’m super disappointed with the service. I spent £299.50 and was so disappointed. We had to send back the starters (5) (haggis bons bons) all were cold. No straws for the cocktails (then waited 25 mins while someone went out to buy straws) I had to repeatedly go to the bar to ask for drinks, forks, plates, etc - I felt I did the job of the staff. No one welcomed us when we arrived and just felt that no one cared. I had to repeatedly ask if we could order / it was actually a joke at the table at the end as people were asking me to go and get things as the staff just were not doing anything. I had also asked on the chat that we have a special menu with drinks included that wasn’t done and also asked for the prices not to show on the menu and that wasn’t done either. Overall a very disappointing experience.

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Lynne HARROP . 2023-12-17

MORE AT Google

Book up the stairs, and they moved us down the stairs, where it was very noisy. Service bad. They missed one started then one main meal. Dirty glasses full all over the bar as 4 staff stood around chatting. Could not get drinks wee asked for as they had 'ran out' It was only 7pm! Not good on a works night out. 12.12.23 Thank you for your reply. I was not aware of the number thing, and I'm sorry we did not contact you. However, as a group, we did not know the guests were not showing! And you did not give us an explanation for the move OR we would have apologied for that. As for your dirty dishes sitting on the bar....we observed your staff standing around, chatting on a number of occasions! It's not a good look. Again, however, it was our staff night out and expect the same service and environment that previously patrons had received. Wishing you good luck in the future.

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Jean Hamilton . 2023-12-12

MORE AT Google

Food was delicious, staff were friendly and helpful. Prices are very reasonable and plenty to choose from on the menu to suit everyone. First visit and will definitely be back. Thanks

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Tracy Calder . 2023-12-09

MORE AT Google

The venue itself is clean and pleasant but the food is distinctly average and likewise the service. The staff did not know the choices of drinks available and apparently no alcohol free options available.

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Christine J . 2023-12-04

MORE AT TripAdvisor

I was here for a private function and didn't have a meal. It's a bit annoying having to go downstairs to the bar.....

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Shirley Hendry . 2023-11-30

MORE AT Google

Enjoyed our time at Olivia's kitchen. The food was delicious

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allan mac . 2023-11-07

MORE AT Google

Pancakes are inedible and frozen stiff. Coffee cup is laughably small but they still charge £3.30 for it. Awful place. I never leave reviews but this left a bad taste though not as bad as brittle rigid pancakes

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Caesar ‘ . 2023-10-26

MORE AT Google

Staff was lovely but food wasn't great. Hollandaise sauce tasted cheap, the bacon was too salty and the bread certainly wasn't sourdough. The maple syrup for the pancakes was either really cheap, or i suspect actually lyle's golden syrup. I'd prefer not to have Friday night music on a Sunday morning but perhaps i'm not the target clientele.

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Kyle Davies . 2023-10-22

MORE AT Google

Food very good no complaints here service very fast and good 👌

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Roy King . 2023-10-19

MORE AT Google

Only plus point dog friendly ! In for coffee no cakes as baker on holiday ! No square sausage why don’t know ! What can I say coffee was hot ! Certainly won’t be back

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bellamac7 . 2023-10-03

MORE AT TripAdvisor

Came for Sunday breakfast which was advertised on social media 50% off, we should have asked ourselves why! 4 adults 1 toddler.. toddler breakfast served without strawberries as advertised. All 4 adult breakfast were lukewarm and everyone had a complaint about each breakfast. One which couldn't be eaten at all with being served absolutely solid! (Waffles) poached eggs were like boiled eggs. Not one member of staff approached us to ask how our food was.. we sat an age again no-one came near to clear the plates from the table, probably due to the amount of food that was left! I had to go to the desk to ask and pay for the bill I did report to staff then about how awful the food was to be told it would be passed on. I have contacted Olivias 2 weeks ago to be told my complaint would be passed to management, who I've never heard from. I was offered a voucher for reassurance, which I have refused as we won't be back.

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Caroline J . 2023-09-30

MORE AT TripAdvisor

Waiting staff were friendly but food was poor. No one in our group enjoyed our meals. Speaking only for myself I didn't finish after spitting out bones three times from chicken mayo filling.

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Amanda Dickie . 2023-09-15

MORE AT Google

Coffee was nice. Ordered Katsu chicken sandwich and side order of chips. Friend ordered cajun chicken baked potato. We were both given the same sauce, for different orders. Sauce was cold and not mixed very well. Chips were awful. Batter on Katsu chicken was discoloured when removed from chicken. Looked awful. Ordered Tempura chicken for my grandson. When it arrived the batter was white and tasteless. I had to use the ladies toilets to change my grandson's nappy. Had nowhere to lay him down and the changing mat was dirty. Also there is no bin to put used nappy in to. When exiting the toilets, I noticed the mop and brushes in the kitchen beside the tables where the food was. Not very hygienic. On a plus side, the two waitresses who attended to us were very nice. Unfortunately I won't be back.

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Mandy Dickie . 2023-09-14

MORE AT Google

Love Olivia's. The food was amazing (garlic and rosemary potato waffles...Hiya!) and the cocktails were on point as always. The staff are all so friendly and can't do enough to help when asked. Can't wait to come back.

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Ria Lawrie . 2023-09-10

MORE AT Google

Food is pretty good here, I went the week it opened and feel the food has improved significantly since then. Service is very friendly, although I've found it a little slow at times the staff are super happy to help if you approach them. With young kids it can be hard to convince them to eat anywhere other than McDonald's, but mine absolutely love Olivia's and get excited to visit. Lovely atmosphere and decor inside, great addition to Kilmarnock. The katsu panini is excellent.

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Chris Stewart . 2023-08-22

MORE AT Google

In for breakfast this morning absolutely brilliant the two girls doing service were superb definitely be back in olivia's

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John Livingston . 2023-08-20

MORE AT Google

Really disappointing visit. Young staff who were nice enough but no idea about customer service. Ordered kids pancakes and told the young boy to give chef feedback due to them being thin cheap pancakes from a supermarket. No effort in to the kids meals just sachets of Nutella next to them. Husband order breakfast waffle burger and it was soggy BIRDSEYE potato waffles made in a toast we are assuming. If you are going to charge GRO prices then more effort needs to be made from a service and quality point of view. £30 just for me and my husband (luckily kids ate for free for school holiday) We would of sent dish back but no one came over to check on us and we had to signal that we were done after plates being infront of us for 10 mins. We were the only table in till an Afternoon tea party came in (which looked decent) but we will not be back.

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Alexandramac19 . 2023-08-13

MORE AT TripAdvisor

First time visit, breakfast food was nice, well presented but portions were tiny for the price. (Almost £10 for 3 tiny pancakes with biscoff!) Pancakes could have been shop bought though?! There no strawberries left and weren't told at the time of sitting down? Music was a bit too loud couldn't hear myself talk? Our pup loved her doggy breakfast which was a much bigger meal than we both had for the same price! Very overpriced food, not sure I'd rush back!

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Scottish-Hidden-Gems . 2023-08-10

MORE AT TripAdvisor

Stopped for breakfast, Food was delicious, service and atmosphere perfect. Will visit again next time in Kilmarnock.

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Kirk Devall . 2023-08-05

MORE AT Google

Amazing place with great food! Very accommodating and helpful when certain items weren’t available.

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Mya McEwan . 2023-07-26

MORE AT Google

Great tasting food although slightly cold service was great

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andrew atkinson . 2023-07-19

MORE AT Google

Recently attended Boozy Brunch - food great- staff great - atmosphere brilliant. Cocktails amazing.

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Carol McCarroll . 2023-06-23

MORE AT Google

Tell you it’s the “forums trio of ice cream”. If anyone knows the forums ice cream THEY KNOW. Got served yellow vanilla, like walls soft scoop. Was DEFINITELY not the forums. Told the waitress so who replied “yes it is”. No way in a million years was it the forums. False advertising. If Varani knew they were passing cheap yellow vanilla off as theirs I’m sure they’d stop dealing with them.

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Julie Scott . 2023-06-21

MORE AT Google

Great place!!!! I visited here today & the service was outstanding also the food to die for!! Full breakfast stunning & well worth the money!!! My coffee was made to my liking ( extra hot & extra shot) really exceptional service all round, well done 👏👏 This was my 1st time here & I will definitely be back, superb!!!!

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Josephine Boyd . 2023-06-19

MORE AT Google

Took a father's day offer only for the establishment to retract the offer and change to exclude steak after several days advertising. Ran out of majority of soft drinks by 6pm. Ran out of chicken for main. Ran out of brownies for dessert The only option my child could and would have. For a special offer and day they should have been well stocked up. Wallpaper has paste marks on every join on the feature wall. I had to ask for a fork for main course as used with my starter. Dirty glass given had to ask for a new one. Very disappointed to be totally honest

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Dani Camacho . 2023-06-18

MORE AT Google

Absolutely love olivias. The wraps at lunch are massive , have had them both sit in and takeaway and the quality is just as good , unlike some places. Prices are more than reasonable and the staff are always so lovely. Have also been for dinner not long after they increased opening times and that too was really good !

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Sean W . 2023-06-04

MORE AT Google

Good food freindly staff nice airy atmosphere

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Gerard Smith . 2023-06-04

MORE AT Google

Food was great and plenty of it

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Carol Young . 2023-05-24

MORE AT Google

Some of the food was burnt and waitress flung tomato sauce sachets on the table instead of placing them. Was given the wrong items on breakfast

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Katy campbell . 2023-05-14

MORE AT Google

The person I was with raved about this place. Nice decor inside, lovely and bright. Paid a high price for the food, which as far as I'm aware was a main dish. Pancakes with chicken and maple syrup. When it arrived, the pancakes looked like they'd been taken out of a packet, I was expecting large pancakes, they were small. My friends food was appalling, it had mould on it! and the chocolate sauce was presented on the plate in little pre packed packets you had to open yourself. Needless to say we will not be back.....

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Sarah Packman . 2023-05-02

MORE AT Google

Excellent cooked breakfast Good price for quality lovely staff

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Pamela McFarlane . 2023-04-23

MORE AT Google

Four breakfast rolls in our order, all inedible, the rolls were like leather and we couldn't chew them, Management ignored my message left on Facebook Messenger(read) regarding order. Won't be ordering from here again.

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Kaz . 2023-04-09

MORE AT Google

Have been here a few times now and have really enjoyed it each time. They are nice and family friendly as I have a wee baby and we have a lovely time with plenty of space for the pram ☺️ The food is tasty and the cakes are great! Highly recommend the Cappuccino ☕

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Emma Strain . 2023-03-30

MORE AT Google

Should really consider appropriate baby changing facilities. A changing mat on a dining table isn’t ideal for me, my baby nor your customers who may dine on the table afterwards? Something to consider.

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Stacey Murphy . 2023-03-22

MORE AT Google

Our service and and servers were very professional. Food was delicious, and we were aloud to bring in a bottle of wine. Thank you Cambell and Isla. We will be back soon.

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Alan Urquhart . 2023-03-22

MORE AT Google

This establishment could be a really great spot. The food is generous and tasty, however, the lack of atmosphere and the rather unfinished feel to the place brings the rating down. The sweet treats are on display with no covering which is a no no in my book. Further, the absolutely horrible ladies toilets is a joke. A pungent stink of urine, no toilet paper, one cubicle closed off and the other the lock didn't work. I informed the waitress of this when I went back to my table but they didn't seem too fussed about it. I always feel that the cleanliness and detail of toilets says a lot about your overall business, as the entire house should be in order so to speak. It scores an additional star for being doggy friendly so that's a bonus. But if they could just get the finer details sorted it could be so much better. What about softening the interior of the space too with plants or flowers and artwork. It's so very bland. Plus the messy cupboard and dumping space at the back of the room where its doggy friendly needs to be worked on! Come on guys don't leave a stone unturned.

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LJ . 2023-03-14

MORE AT Google

Had lunch, which was excellent, good value for money.

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Chris Hogg . 2023-03-13

MORE AT Google

Was in Friday for breakfast and the blonde female member of staff was amazing, couldn't have had better service and she was on her own and this didn't affect her attentiveness. The food and coffee were brilliant and the cakes we bought to take away were delicious. Massive praise for our server, she was wonderful and a real credit to Olivias 😊

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Melissa Gibson . 2023-02-20

MORE AT Google

Fantastic great place staff really helpful.

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Pamela Milligan . 2023-02-19

MORE AT Google

Had the sharing platter and it was delicious. Staff lovely and friendly.

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Faye Taggart . 2023-02-19

MORE AT Google

First visit here today. Husband had Philly steak sandwich. Couldn't eat it. Overloaded with onions and the sauce turned bread to mush. He also asked for a portion of chips which never arrived. I did check with the waitress who apologised and confirmed they were not ordered and we chose not to reorder. I had Cajun chicken wrap, which was good. We had a couple of Capuccinos aswell. Not too sure about the chocolate they put on top though. I had a cherry Bakewell cake which was a bit hard. Cakes are lying out on display with no cover. Don't think this helps, or hygienic. Husband had a sundae which he enjoyed. Overall it was ok, but won't be back. Can get better for cheaper elsewhere with a better atmosphere.

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Fiona Chaplin . 2023-02-12

MORE AT Google

Everything good if a tad expensive, would definitely go back though

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Elaine Bryden . 2023-01-26

MORE AT Google

Really nice coffee. Enjoyed a few meals here. Just need to update your opening hours. Says open to 8pm online. Turned up at 6.15 and very much closed.

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steven nelson . 2023-01-24

MORE AT Google

First time today. Sadly wont be back. Chicken ,bacon lettuce and tomato. Expected thin slices of chicken, instead was a chicken breast, undercooked tasted as though had been boiled, undercooked bacon wedged with 2 slices of under toasted cheap bread which was soggy due to lettuce and tomato . Tuna sandwich no taste, suspect was spring water, Had to ask for menu, and was not busy. I did like bar luca but if this is the norm then sadly not for me or to recommend. Could have got better for cheaper

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Margaret Montgomery . 2023-01-19

MORE AT Google

Terrible service. Waited 15 minutes, no menu or even a drinks order. People arriving after us were served within 5 minutes.

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Stephen Dixon . 2023-01-03

MORE AT Google

I enjoyed my breakfast of eggs eccosse. Very tasty and filling. A tempting display of cakes on the counter that should really be under glass. My waitress was helpful and friendly without being obtrusive. My only criticism is that the coffee was not strong enough for my taste. I would go again.

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Michael McDonnell . 2023-01-03

MORE AT Google

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