Old Damascus (Kings Heath) in Birmingham

I have had deliveries via Deliveroo from this restaurant on multiple occasions. They offer a fantastic service and delicious food. I usually have salmon with salad, flatbread and rice with some sauces on the side and a chocolate brownie with custard 😋, or some hummus or full bi laban and some melon drink or a milkshake. The only downfall is that the menu changed slightly on Deliveroo some months-a year back approx and the fries cost more (the original fries cost + extra, thus 4*) and I look forward to the restaurant reopening again very soon as I am disappointed to see its closed temporarily and I haven't been able to buy from there. Greatly recommended

I never usually leave reviews but it just goes to show how bad the service was. The restaurant was completely empty only two workers who were both on their phones on TikTok - no music or any kind of ambience which I was fine with if they were going to pray etc but then they switched on after 1 hour of being there. We had to keep calling him over to order for the bill etc but he was just on his phone (might I add the phone volume was on full blast, no effs given. They just wanted to chill out and relax and not be working). I really hate complaining about food especially with everything going on in the world right now but the food was so dry the hummus was so unflavoured straight from a can, the mix grill was so dry and unflavoured - not like any Syrian establishment I’ve been before. The bread was the most basic khobz and not even warm just straight from the packet and the only decent thing there was the fries which was probably the one thing they had to make fresh. My cousin and I had always seen this place on the corner and thought it looks cute and hidden away but honestly somethings deserve to remain hidden and mysterious. More than anything I’m just so mad about the lack of customer service. I did ask for olive oil and zaatar and he gave that, the only thing he went out of his way for. Grown mid-40s men just on their phones completely immersed in the middle of a work shift, so unprofessional. Waste of money

Amazing food. Good quality and flavourful.

A very ordinary restaurant. The food is good but not excellent. The place is normal on the second floor.

Delicious food at Old Damascus ✨👌🏼✨

I'd love to give a good review, but they let us down so badly we didn't even get to experience their hospitality. Despite having a booking for 5pm on father's day, which had even been confirmed, they weren't open when we arrived with no warning and weren't answering the phone. We had young children with us who had waited for dinner, and everyone wanted to go home, which ruined our father's day get together. My Dad is 73 and was really looking forward to this, he isn't getting any younger. I don't want anything from anyone, I just wanted to make it known this is what happened today.

This place never fails us without a doubt, the food is so delicious and we always order it again and again. Highly recommend this place, they’re so generous with their portions and their sauces! 10/10 every single time! Thank you, you did absolutely amazing!

Wouldn't order again. Food late and wrong. Ordered a halloumi wrap and got chicken. Not great for a vegetarian so ended up having to cook my own food.

very good quality food thanks.

Chicken shish Taouk was fresh and lovely as always chips were cold which was disappointing as we paid £3.50 just for them to go in the bin, which was a waste, however next time we will just stick to rice. thank you overall food and driver were good

很好吃、里面环境也不错！ God bless. The food and service were very good very nice experience. Our first time trying syrian food

Only customers in a shabby looking place. Food only fair. Service OK but not engaged. Good value but no more. Sorry

Very tasty food at Old Damascus, Kings Heath ✨👌🏼✨

Batata hara delicious spicy potatoes And the lamb kofta yummy

Delicious food from Old Damascus Kings Heath ✨👌🏼✨

Really lovely restaurant and excellent service

please improve your chicken shwarma recipe. it is nt the same as when I first tried it many yrs ago..it was dripping with fat from the foil wrap as well..maybe the spice mix can be improved in it..?... hummus and meat shwarma were good. Thank-you.

Great food from Old Damascus ✨👌🏼✨

good food and polite customer service. definitely will order again.

We have been regular customers in store and for home delivery, today the food was cold, not fresh, we added extra dips paid for them but they were not included. Even portions were not generous very less Shawarma not like before. Not at all happy

Food delivered quickly, delicious chicken shwarma meal with fatoush salad. Lovely old Damascus!

Great tasting food arrived hot

Syrian koftas were missing in the order

Worth waiting for. Delicious platter as always

Naaan was really hard and the grill chicken with salad and rice was all over the bag not edible at all very disappointed

Chicken shawarma smelled dodgy. Would have loved to write something worse but just eat monitor it

Great tasting, freshly cooked and served well! Thank you.

Fresh, tasty and perfectly cooked food.

Satisfied my craving for shawarma, good value and portions are generous.

The quality and standard of the food and service is always impeccable here. First time ordered via delivery and the food arrived earlier than expected and was pippin hot and fresh. Will defo continuing ordering from here and would recommend others enjoy the super tasty food too!

Ordered on Uber Delivery. The food arrived 49 mins later than the estimated time..plus it was cold. When called the restaurant they apologised to say they busy and the driver has left 5 mins before with the food. If he left straight from the restaurant, the food was just cold. It doesn't help someone like me after a hard week at work and to pay extra charges for delivery and food and still can not get the best service. They are my favourite restaurant but their delivery is bad. To eat tasty food, you just have to wait patiently but will get cold food... so spend another 10 mins warming it up!!!!!! I'll take it as not one of my best days.

Open at lunch, delivery starts too late

Great tasting, freshly cooked food.

We ordered chicken shawarma with rice, and the rice was amazing! They give plenty of salads! Kids loved their heart shaped falafels and flat bread with hummus. There is no loud music, which is comforting to ears!

Delicious food as always. Chicken shwarma and lamb cubes main with a fattoush salad. Would definitely recommend and will order again.

Customer service was brilliant, very kind, helpful guy. Excellent food. We had a selection of starters, all very fresh and authentic, especially the hummus beiruty and the Batata hara, Baba Ghanouj, Warak Enab very generous portion. The mains were all delicious, syrian kofta, falafel wrap and chicken burger. Amazing drinks, the Adani Tea, old Damasus herbal tea and Old Damascus coffee served in a cute, eastern silver teapot. Lovely small place, authentic decor, love the Dr Who phone box door at the entrance. Thank you.

Could improve the delivery as it took about an hour. Food quality and taste is great.

Absolutely gorgeous food. Best I’ve eaten in a along time. Thankyou

Lovely food and very tasty ✨👌🏼✨

Delicious fresh hot food as always. My regular treat a few times a month and staff are very polite and friendly. Highly recommend.

Really fancied the food today so made an order. I understand they will be busy so food arrived late. The person who answered the phone was very polite and the driver was very apologetic and polite. The food came and we was all very excited. Unfortunately the fries were cold and soggy. The extra meat portion was absolutely stone cold and even the plater which was on a silver foil plate wrapped in foil was cold. Was quite disappointed. The only thing that was warm was the burger. I understand food could be slightly cold but with how cold the food was today it was either out for a while or they had a few orders on the way dropped as the person on the phone said the driver left five mins ago, there was no way in 10 mins the food would of got that cold that fast. Cold food ruins the food not sure if we would order again

The platter was generous but I didn't really like the taste, I mean it could be better comparing to other restaurants I been eating in.

Delicious food like always! The food was a bit late but the restaurant has notified me so that’s okay. My kids were upset about it being late but they soon forgot when they tasted the yummy food!

They even found my front door, which so many delivery drivers have failed to do, but they followed my location instructions, and got there!

Food was cold, probably because it was delivered late. Very disappointed. The only good thing was the Tabouleh.

On a sunday evening I ordered Shish Touk which was very nice I have ordered it before and it was very nice then too Garlic sauce tasted different than last time not sure if the brand is different was not a fan but it was only sauce so nothing major. Oreo cheesecake had nuts in so my cousin couldnt eat it and it didnt mention this on the menu also no oreo looked liked they were added in the cheesecake The bueno milkshake was very milky couldnt taste any bueno probably because the bueno wasnt blended just placed into the cup. Overall its disappointing because its not good to waste food however it wont stop us from ordering completely as the chicken is delicious so we will stick to ordering just food as we understand its not a dessert place. Delivery was quick, Thank you

Actually food delivery were supposed to be at 3.10 to 3.20 pm but delays happened thrice and final to 4.10 pm I received my food but it were not fresh n hot indeed it was cold I called 2 times to restaurant and they replied sorry and too busy

Food was hot and delicious. A bit expensive but great quality and portion sizes so worth it.

I ordered for four there was not much meat for four people

Food arrived late and cold not happy lid on tray was open, when trying to contact them unable to take my call. Very disappointed even when leaving delivery instructions they are not following

Fantastic flavours. Will certainly order again.

Food was delayed but the restaurant kept me informed so wasn’t that bothered. Delivery guy was polite and apologetic about the delay. Unfortunately when I unwrapped the food it was stone cold, which was unfortunate as it looked and tasted great but so cold I ended up reheating it, which overcooked it somewhat.

Food was good, in future I will opt for collection.

While Marmaris jacked up their prices these guys remain more reasonably priced.

Long delivery wait time which resulted in ice cold food, but tasted delicious after being warmed up again.

Always good food! Amazing rice, sublime spicing on the meat. Fresh, crisp salad, great hummus and tasty bread! A must try.

After a bad experience in Bayt Al Yameni this evening, we came here and ordered Tabowleh salad with mixed grill and Kubeah(showen in the video) we didn’t eat as showen in the video After we found a hair in Kubeah. The staff were so unprofessional, we told him there is a hair in the food then he said “ohh hair” and left us. We had to speak to the manager, Which left us as well. We felt disgusting and we’re not able to finish our meal after we found the hair and horrible service provided. We left without paying for the food, we didn’t eat, which was fair. I wouldn’t recommend it to anyone.

Absolutely fantastic food - first time I’ve had kibbeh and I’m very glad I did. Lamb with rice was hands down the best version of this I’ve had in ages. Will definitely order again.

Rarely write reviews unless necessary but I have to give you guys your flowers the food is amazing 🤞🏽

55 mins late and you can’t select anything other than 5 mins late on the drop down menu as it just refers it back to 5 mins on the iPhone . Guessing it might have been decent / good if hot however like warm chips and dried out chicken to go with the what all I can taste was like a very dry cardboard triangle . Unfortunately I wish I would have eaten in the hotel instead . Staff could not understand my Suffolk accent and the delivery driver didn’t know what a hotel was . Underwhelming to say the

Was quoted 40 mins -60min delivery but took 1hr 15 mins. However food was spot on, good amount of meat in platter for 5, just right for 4 people and 3 kids

Love the atmosphere and the waiters, Al Jondi took care of the service, and had great hospitality

Food is really nice…I’m stuffed😂

Delivery was fast, food was hot and delicious as always. Ordered chicken shawarma and lamb cubes meals, will be ordering again and would recommend to anyone.

Maybe because it was Tuesday, the restaurant was empty, or maybe like us people have visited and not enjoyed the food. Cool, dry chicken. Cool, dry lamb. Poor quality.

Very poor service and food. Atmosphere is seels as noone been there for longtime

After ordering waffle desert. Waited over 1 hrs 43min . On arrival waffles was cold and hard And when I asked them why sending me cold and hard waffle. The response was sorry we are busy. If you want we can send you another one but it’s take 2 hrs delivery. I end up taking it back the waffle desert. And I had to wait over 30 min to make me another one. First time ever I have ordered from there. And this will be last time. I wouldn’t recommend anyone to order they’re desert. Avoid.

Excellent food, very good value for money. Would definitely recommend. Freshly cooked food. We eat everything.

Great food, big portion. Highly recommended.

The food was delicious & the best Ayran I've ever tasted.

Chicken Wrap didn’t have any salad as requested and lacked flavour. The rest was delicious.

Delivery service is really bad, They didn't deliver my order despite payment and marking my order as delivered 😑

The food was excellent. Good value and very tasty. We had a sharing platter for 4 with rice and it was plenty. The only downside was the waiter was not initially very welcoming and it took 40 minutes to serve our food even though we were the only people in the restaurant. Despite this I would still recommend going here.

One missing item; Chocolate Hedgehogs. Called them many times, No reply. The telephone is busy. I am not happy at all about this.

Food and the service as perfect. We had a nice time with my wife, we are gonna be definetly come back.

its a great arabic restaurant real arabic taste and affordable food

its a great arabic restaurant real arabic taste and affordable food prices good atmosphere definately recommend going there once

I ate the best food of my life here and we really enjoyed it with my friends, the price and treatment are excellent and the atmosphere is completely relaxing and excellent.

Delicious food. Can't rate the atmosphere as I ordered in. I ordered the M'Hamara cheese, platter meal for 2, tabbouleh and hummus with chicken shwarma. Everything was delicious. The rice was flavourful and not bland. The chicken was perfectly cooked and flavourful. The tabbouleh was fresh and delightful. The food came in good time and was well packed. Would definitely recommend.

Food was cold normally lovely and hot

I didn’t receive the delivery I am willing to get my money back even I make phone call to restaurant they didn’t pick up the phone

Enjoyed my shawarma very much how've the steak was very hard to chew.

Sauces leaked all over the flat breads, please be careful next time, thanks

Lambs chops albeit a bit chewy were tasty. Chicken shawarma unfortunately mostly dry and hard, in general food quite salty.

Delivery at time and food arrived hot

Ordered before they closed way before they accepted order and never delivered

Beautiful grilled tasty fresh 😋 food. Really enjoyed the food and friendly service.

Wrong drink was delivered after been charge £2.50 for can of drink. The portion wasn’t enough to filled me and my 10yrs old son, 4 pieces of chicken cubes, 1 chicken kebab and 1 lamb kebab stick with a tortilla bread slice into 😡😡 Poor value for money after spending nearly £22:50

chicken and lamb Kebab as well as the chicken and lamb kofte tasted horrible! nothing to do with middle eastern food it was nearly sickening!! none of us could eat it and the chips were soggy!! never ordering from this place again, the only good thing delivery was on time!! nearly £40 down the drain

The service offered is excellent

Food was soggy, salad was soggy and so were the chips. Food was cold . Would not consisted ordering again after this experience.

Great food and service for a big order. Everyone enjoyed their food. Thank you

Food very tasty. Delivery quick.

This is the best Middle Eastern restaurant in Birmingham or dare I say the UK! Unreal flavour, great size portions and fantastic staff!

Not as good as it has been previously. Skimping on things like shawarma. The taste is still there, but I think the cost of living has really impacted the value for money on the platters.

amazing food and very quick! totally recommend it!

Order from here all the time. Always fantastic.

Food was Early delivered and use to be good but don't no what happen everything is Messi

Food was cold and nothing like the pictures

Food was fresh and tasty. Special instructions were taken correctly