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4.2

Based on 1.680 opinions finded in 1 websites

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Nº 117 in 255 in South Derbyshire

CUSTOMERS TALK ABOUT DISHES WITH..chickencoffeepay
Score
OpinionsNoteGoogle1.6804.2

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Incredible staff, outstanding food and free parking that is plentiful! Wide choice of food, clean and tidy restaurant and staff go above and beyond! Were frequent visitors and love eating here as a family. They even offer a kids eat free during the week or 15% discount for membership. Highly recommend and our go to place to eat!!!

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Louise Kersey . 2024-12-28

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Fantastic service again from Tracey as always, great food and informed on entry to put our registration into the computer by the door. Will be visiting again soon

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Mariette Cotterill . 2024-12-22

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Always fantastic service from Nicky & Tracey. We're here every couple of weeks, as we enjoy the food and well looked after.

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Claire Goodwin . 2024-12-21

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Been ages since I've been to an ok diner, the food was fresh and really good quality . The staff were good, attentive and really pleasant. Highly recommend

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Andy sargeant . 2024-12-20

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Best vegan banana milkshake! Nice food, amazing milkshakes

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clare coward . 2024-12-20

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Absolutely horrible experience. I stopped for just a moment to rest and drink a cup of tea in this parking lot because I was exhausted. There were no clear signs anywhere stating that parking wasn’t free, but apparently, they expect you to magically know you need to pay. Now I’m stuck paying an outrageous £60 fine for simply parking there. This is a complete scam! Avoid this place at all costs, unless you enjoy being ripped off!

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Najmeh Ayoubi . 2024-12-18

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During our trip to Pick District, we stopped at this place for 15 minutes to have tea. There was no clear sign showing it was paid parking. I checked Google images and satellite view, but couldn’t find anything. The entrance only indicated it was a parking area. It was dark that night, and we couldn’t see any signs. Later, I received a Parking Charge Notice and appealed, but they rejected it. Unfortunately, I’m two hours away from this location and don’t have time to deal with it, but we’ll definitely appeal again through the independent appeals service (POPLA). Don’t park here at all! There are plenty of comments with the same story. This is daylight robbery—I ended up having to pay £60.

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Ehsan Sadeghi . 2024-12-18

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Excellent service food good very helpful

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Elizabeth King . 2024-12-13

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Had a great meal, staff very good.

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Amanda Arnold . 2024-12-08

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Arrived around 18.00 with my wife and two children. There were two or three tables already in. Waited 10 minutes to be greeted then to be told it was over an hour's wait for food. Used the toilets for our toddler, which smelled heavily of urine and then left.

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Nathan Davies . 2024-12-08

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Megan was brilliant - she truly goes above and beyond, even with our strange request. Thank you Megan, you are a legend!

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Ben Paul . 2024-11-29

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Fantastic visit again. Staff couldn't do any more for us. Really helpful and accommodating. Very highly recommended

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Shaun Hayes . 2024-11-29

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Avoid pulling over or parking here at all costs. Diner employs an extortionate car management firm that fines drivers between £60-£100 regardless of length of stay or whether you even get out the car. I pulled over to take a call as the adjacent fuel station was full and had a fine of £60. Daylight robbery.

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Luke Armstrong . 2024-11-18

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Amazing food even thought it was full and really busy they were still spot on with service my first time in ok couldt fault it will be back

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Amy Greensmith . 2024-11-13

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Avoid like the plague people their parking situation is a scam ! Charged £100 for parking because they refused me a receipt to prove that I eat at the establishment !! How bad is that !! I complained and put the phone down on me twice as they said it’s not there problem .. pathetic behaviour! Just like their overall service!! As you can imagine I wouldn’t be going back there again!!

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Iain Pepper . 2024-11-11

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Staff members are fantastic a ,food excellent great American dinner milkshakes are great

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Mark Phillips . 2024-11-11

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Avoid at all costs!! Their car parks are run by a cowboy parking company who will send you an invoice for £100 if your vehicle enters the grounds and the staff inside don't get you to put your reg into an ipad. The company director seems to be actively trying to harm his own business, driving customers away unless they for some reason kept a recipt of a breakfast that they ate weeks prior. I've never experienced such appalling service. Disgusting!

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Tom . 2024-11-10

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I really liked it here. The waitress was charming, the milkshake was mind blowing and I felt like I was teleported to a scene of Pulp Fiction before anyone gets a gun out. Great for fussy eaters and kids eat free. Bathrooms were clean and well supplied. Many of the drinks also come with free refills just ask the staff, and you can take food to go as well.

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Hannah Towers . 2024-11-10

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Really good atmosphere and food. The milkshakes are amazing!

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Connor Corkhill . 2024-11-10

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Visited on a few occasions and has always been great but tonight it was not good by any means Waited over half an hour for 3 hot dogs and one burger there was only 5 tables in including ours so wasn't busy chef looked bored and uninterested in his job I saw half of our order on the counter waiting to be brought over the first two plates to come the chips were cold and tasted like cardboard the hot dog was Luke warm at best the chilli wasn't like it had been heated at all I wasn't going to complain whilst in there as it was my son's birthday meal and he suffers with ADHD and really bad anxiety it would have upset him too much Can honestly say we will not be visiting again which is a shame cause my son loves the diner vibe 😞

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Donna Johnson . 2024-11-08

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Was expecting a little more of an american experience and more american tasting food.

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Kerry . 2024-10-31

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I enjoyed excellent food, drinks and atmosphere here this afternoon, delivered by friendly and welcoming waitressing staff and chef, in a Rock 'n' Roll music vibe diner. (Worth a mention also, is that the tables and all of the condiments , sauces etc, were immaculately clean and well presented.) Highly recommend!

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HJ. . 2024-10-22

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Only a couple minutes to wait for a table, was warned of about an hour's wait for food but they were upfront about it so we said ok. Ordered starters and they arrived about 15-20 minutes after and the mains arrived maybe half an hour later at the very most. Food is excellent, good portion sizes even for larger appetite diners like myself and reasonably priced for what you'd pay these days for a sit down meal. Would happily go again and already looking forward to doing so!

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Kihaara . 2024-10-19

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Cracking peanut butter milkshake!

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Anthony Spiller . 2024-10-15

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Only had coffee but they managed something most places don't and that was to serve a hot drink properly hot. Coffee was nice and staff very pleasant.

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mitchell nix . 2024-10-11

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Yeah, that was the worst location I've ever been. The food was so bad that I wish I could go back in time and never have digested it—in fact, I wouldn't even call it food. Additionally, I received a fine for parking in their lot, and the restaurant declined to assist me claiming it had no connection to them.

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Amo Chahal . 2024-10-08

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Went inside to ask if they do halal food I left was there for 5min cost me £170 parking fine Thank you OK Dinner I work for NHS pays not that great youve made my day

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Amit Sharma . 2024-10-02

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Nice food ,polite staff not sure about the registration parking can't see why they do that

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Wayne Cash . 2024-09-25

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The staff here are so miserable there is no hospitality what so ever. Didn't provide are drinks for well over half hour then the cheek of it expected a tip and even asked how much do you fancy adding. You get tipped when you provide a friendly service and your good at ya job if ya don't like ya job find another

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Carl Biggs . 2024-09-24

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Great food and ambience, service was good, and the milkshakes are to die-for. My only criticism is the prices are a little high.

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A1985 . 2024-09-23

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Initially, was about to walk back out due to attitude. Experience got better as time passed.

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Ja Chatterley . 2024-09-19

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AVOID PARKING AT ALL COSTS! If you park there and you decide not to eat anything, you will receive a Parking fine of 100 pounds! Staff members didn't even notify us that we have to register our car, even though we stopped for a health emergency. Absolutely appauling!

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Haris Krikelis . 2024-09-17

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Like the name says, it’s OK, wait time for two full breakfasts is around 1 hour based on our 4 experiences there. Staff are nice but very frantic, “busy” is 10-15 people for them. Probably won’t go back now, cleanliness has gone downhill if I’m honest. Disappointing as there good staff to customers ratio.

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Matt C . 2024-09-15

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Very overcooked beef, overcooked wings too. The milkshake was enjoyable though, and good service.

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Manvir Singh . 2024-09-14

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Burger Wednesday, well worth the visit

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Darren Cope . 2024-09-12

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Brilliant place and the music is fab

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tina clements . 2024-09-08

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Came one Wednesday afternoon. Was waiting 25 minutes before someone even came and took our order. There was a rude women behind us demanding better seats and that she got fed first. She was accommodated better then us. Place was dirty, not just tables and seats but menus were too. My drinking glass was dirty and had the last person's meal on. The food wasn't warm when it came out. And the server dropped half of our fries on the table when bringing it out.

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Laura Lockhart . 2024-09-04

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I enjoy the OK Diner, been to this one a few times and will definitely go again, the food is lovely and always has been, my last vist my wife and I met up with my daughter and partner, we felt the service was not very attentive and it's like they only want to use half the room so you find yourself sitting in the same place you did last time. Would of been nice to a bit more space and different view. However, It wouldn't put me from going again, it's in a good location and easy to find, great menu, plenty to choose from and my daughter is vegetarian, she was impressed with the choices. The milkshakes are to die for. Looking forward to going again soon, many thanks

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Jim Birch . 2024-09-01

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Brilliant staff, first class food at reasonable prices and spotlessly clean

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Elaine Anderson . 2024-08-25

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Stopped off for brunch on our journey down south. Food was as expected in a diner, and the service was great.

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Annie White . 2024-08-21

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Love this place, root beer floats are astounding. The biscoff cheesecake is to die for, staff are very friendly and helpful too. Update: food and service is still phenomenal, the root beer has been changed now though and tastes of pure sucralose unfortunately. They do have full fat cherry coke though so I have that instead now

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Luke Mellor . 2024-08-19

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Staff were not motivated, and having to wait quite a time to be served didn't help. However, the food was great.

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Paul Duncan . 2024-08-17

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Nice food staff very busy, but were quick to take our order.

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Loraine Goodman . 2024-08-15

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The coffee was cold place is full of flies standing chatting tables not cleared

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julie burton . 2024-08-13

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Came with 91 year old dad. Both of us coeliac. Given alergen menu so knew options. Happy to accommodate Dad's small appetite. Staff very attentive. We weren't rushed! Oh... and don't forget to register your number plate!

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sarah smith . 2024-08-03

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Great breakfast, very tasty. Service by the young lady on Sunday morning was very efficient.

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Darren Gibson . 2024-07-31

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It's a good pit-stop on the southbound A38.

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mark Lackner . 2024-07-31

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Great food. Great atmosphere. Lone waitress was lovely despite being run off ger feet

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Godfrey Law . 2024-07-19

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Given a table promptly but noone came to take our order for 20 minutes so we left. Quiet before lunch and staff just milling around 🤷‍♂️

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Ben Morris . 2024-07-15

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Can never fault this place. Food is always fantastic!

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Tiffany Fairbrother . 2024-07-11

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Fantastic place, I will definitely eat again there, tasty food and American atmosphere inside 🙌

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Kandulski Sebastian . 2024-07-03

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Eating with an American in a uk version of a usa cafe is very interesting, but overall they liked it

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roger howarth . 2024-06-20

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Cute decor and friendly staff :)

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a high . 2024-06-11

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Plenty of parking, good food, attentive staff and competitively priced. Quite a unique themed diner. I'm sure to visit again.

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JD W . 2024-06-11

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Terrible service waited over 50 min for food. Wouldn't have minded the wait. If they had informed us at the start, there would be a wait. When the food was finally served, the chicken on the Americal grill was overcooked, and the butter for the jacket potato contained toast bread crumbs, we had no toast! Other items were very greasy. Will not be returning again.

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Micaila Gregory . 2024-06-09

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Always great, love the staff however they have some staff shortages but they try so hard and are so ameniable

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teresa hooper . 2024-06-09

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4 stars on atmosphere due to a couple that were loud, overloud,as I say "there's nowt like a private conversation". Other than that, I fully recommend OK Diner on the food, staff and service. We made a special trip of 31 miles to revisit. Nom nom nom!!!

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KEEF DIPPY . 2024-06-08

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Nice food and good atmosphere and decor. Maybe a little pricey for what it was

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Dave Adamson . 2024-06-08

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Never had any issues this place been multiple times now and will still continue to go. Foods great.

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Boba Swin . 2024-06-05

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Great American style breakfast. Asked for eggs overeasy and they were perfect.

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Simon Mitchell . 2024-06-04

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Used to come here regularly but it has really gone downhill. It is nothing like an American diner, service was abysmal, waited over an hour for food while the servers quite literally ignored us (wasn't even that busy) and was eventually served food that was quite literally stone cold. Neither meal was eaten and to compensate for waiting over an hour for COLD food I was offered a 15% discount which I would have received anyway for being in the members club. Extremely disappointing, inadequate and unprofessional service. Will not be coming here again. Prices have also gone up massively. Very expensive for very mediocre/bland food, even when it is served hot. Not worth the money at all.

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Stu James . 2024-06-03

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Great place for everyone plus children's. Come and join food and atmosphere.

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Daniel Kasjaniuk (Kasa) . 2024-06-01

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Great burgers. Going on a Wednesday means you pay half price or less on a selection of burgers if you buy a drink. You get chips with this and a very tasty relish dip. Lots of parking space. Amazing puddings and milk shakes. Hard to fit in after the burger. Unlimited coffees, on particular selection, the same with soft drinks. Very kid friendly.

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Gary Faulkner . 2024-05-29

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People very friendly and helpful the food was awesome definitely worth a visit.

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DALE COOPER . 2024-05-27

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Chronically short staffed, leading long waits an cold food, single waiter was doing his best but still not good enough, and I am naturally a patient person. In the end when cold food arrived I left without eating.

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Wayne Cooper . 2024-05-24

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Great food ,great milk shakes good service, well worth a visit please book your car in on arrival to prevent a parking charge.

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J Greenhalgh . 2024-05-15

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We actually came here for my birthday on the way back from a trip. The burgers are delicious, and milkshakes are fantastic.

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Hayden Edwards . 2024-05-09

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Was a bit quiet when we stopped to eat - service was excellent and the food was good

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Dunx . 2024-05-05

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Love this Diner ! Nice interior design and great food. Recommend the burgers and also the milkshakes, especially the banana milkshake. The staff are friendly and efficient and if you appreciate American style diners then I highly recommend a visit.

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Dr Jamie Smith . 2024-04-26

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Always good food and good service

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Margaret Jones . 2024-04-24

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Popped in this morning and had brilliant service and food. We even got sausages for our dog Frank. Thanks to the team...

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andy smart . 2024-04-19

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Lovely staff Authentic '50s diner Clean toilets Food good

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Bridget mcclure-jones . 2024-04-17

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So few places like this left. Quality food, decent prices, great atmosphere and friendly service.

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R W . 2024-04-14

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Some great burgers , and desserts. Reasonably priced.....

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kegrams . 2024-04-10

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I love ok diner - when I lived in Darlington I used to go to the one up there, and I've been to the other one near Nottingham a few times. This one was an incredible disappointment. The building itself seems older than the other diners I've been to and it was absolutely freezing inside. The staff were not quick to attend to us while we were waiting to be seated, and while no one was impolite, the service was just really lacking and seemed like some of them had never served before. We ordered the food but it took almost an hour to get it, which I wouldn't have minded too much if I'd been warned first but we were absolutely starving after a very long drive. The food that came definitely didn't seem as good as the other ok diners, not awful, just very very average (chips were decent though). I didn't order them but also really disappointed to see that the pancakes they charge a fair bit for are pre made in little blue packets for the waiters to heat up in the microwave which, considering how easy pancakes are to make and they are quite a staple of American themed restaurants is a bizarre choice. Would definitely recommend a different ok diner.

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LAURA Thompson . 2024-03-30

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Went in today and there was a large overweight lady who seemed to be the sole waiter it was hard to tell. A lot of staff behind the wall in the kitchen. Stood waiting for ages no one came over. Put a 2 minute timer on my phone still no one came over

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Oannes . 2024-03-30

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Big shout out to the staff who were great when the Derby Ramrods car meet descended upon them (turn out was fab...more than anticipated lol) on Saturday 30th March

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Roz Diamond . 2024-03-30

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Absolutely fantastic staff i run a local car club the Derby ramrods had a major turnout and these girls worked like mad .courteous and polite ...great place

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Janson Diamond . 2024-03-30

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Without doubt the best burger I have ever eaten... amazing flavours and cooked to perfection.... can't wait to come back...

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Paul White . 2024-03-28

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The pancake short stack was delicious!! Almost wish I'd gone for the full 8 pancakes instead! Mia who served us was excellent, and always served with a smile. Atmosphere was a little on the quiet side, but little to dampen our holiday mood en route to the Peak District. EDIT: Returned to OK Diner, had the long pancake stack and so worth the wait, and Mia served us again, and was excellent again!

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James Berry . 2024-03-25

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Wanted to love this place - kids eat free thing makes it very cheap with young kids… staff all friendly Service was slow as the poor waitresses are also on the drinks/shakes station… I wanted a dessert but didn’t bother as scared it would of taken even longer - while the kitchen staff didn’t seem particularly busy and I heard the microwave wayyy too often Some tweaks and I’d be here every week! Probably won’t go back and I’m gutted … I’d happily pay £7.50 for the kids menu if service was fast and food was less microwaved

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stewart wilson . 2024-03-25

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Stopped on our journey home. First visit. Friendly staff. Mixed clientele - all age groups. Plenty of choice. Food freshly cooked. Attentive staff. Not rushed. Loved the free refills. So many pudding choices! Definitely recommend

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Laney E . 2024-03-19

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Just been to this place as a family of 5 and they forgot to cook one of our meals. We waited a long time for awful oil tasting fries and burger with pink in the middle. The fries were served with green and black ends so obviously cheap frozen chips are being served. I also took a look through the hatch at the kitchen when we left and it was dirty with bits of food all over the surfaces.

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Ellie Nunn . 2024-03-17

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Called in on way home as I love diner food. But waited ages for food and 1 of our meals didn't arrive. My burger was pink in the middle. So couldn't eat it

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Mark Chambers . 2024-03-17

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Lovely helpful service food excellent

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Rosey . 2024-03-13

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Friendly, quick and food was good.

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Jason Lane . 2024-03-10

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Good service, excellent food, milk shakes to die for. Expensive but worth it.

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Sandra Moylan . 2024-03-07

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In the words of an 11year old, "it was an amazing place, however it would be even more amazing if they had Mac and Cheese on the menu" Please could OK DINER look into this request 🧀🧀🧀🧀

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Katie Whetton . 2024-02-29

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Nice breakfast, easy parking, fantastic service!

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Zandra Jackson -Godfrey . 2024-02-28

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Only stopped for a takeout coffee very friendly staff looked very clean, good coffee At only £1.35 per standard take out cup Would recommend to anyone who drives a lot.

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Jarvis Flooring . 2024-02-25

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Well I think this place should get new staff and definitely a new chief 😡 worst food I have ever eaten and it's supposed to be re fills on the coffee no one came over to offer you any and when the waitress came over with the bill she stood over you until you paid very uncomfortable I haven't tried any other ok dinners yet and now I'm in two minds wether to bother 😡

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Tony Stanton . 2024-02-25

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Excellent diner with really good food at a reasonable price.

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Robert Stewart . 2024-02-25

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Good veggie option, the veggie tex mex was great. Very good coffee too

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andy parry . 2024-02-21

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Very good good food and service.

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peter hann . 2024-02-20

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Simply NOT OK, will never go again!

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Martyn Coldicott . 2024-02-18

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We visited OK Diner to celebrate my grandsons 10th birthday. He had heard about the amazing food and milkshakes. We weren't disappointed. The food was delicious and really reasonably priced. The milkshakes were heavenly and desserts sublime. We'll definitely be returning.

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Paula Wright . 2024-02-16

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Really good food. Fast and friendly.

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Andrew White . 2024-02-16

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Found a bike in the car park. Free bonus

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Sam Crathorne . 2024-02-13

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My bike was stolen 😡 (Great food though, would recommend)

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Shakira Hipsdontlie . 2024-02-13

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Amazing milkshakes and food was lovely. Very filling and Kids eat free. (Unfortunately the toilets were so disgusting.)

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Seema Grewal . 2024-02-12

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