Based on 7 opinions finded in 1 websites

Based on 7 opinions finded in 1 websites
Nº 350 in 422 in Winchester
Nº 6 of 7 Italian in Winchester
Opinions
Unsure why there are bad reviews for this restaurant. We were staying at the hotel as a family with a 2 year old. We really enjoyed our food. The staff were great. Great deal where kids eat free with paying adult. Would definitely eat there again
natalie . 2024-06-14
MORE AT TripAdvisor
Truly dreadful place, waited well over an hour for six pieces of salted squid. The place is a mess, not enough staff and honestly the worst place I’ve ever eaten. The service is appalling , like an episode of faulty towers. Please do yourself a favour and never order food here…Be warned…
Matthew G . 2023-05-13
MORE AT TripAdvisor
Très bien. Nachos en entrée étaient très bons. Les burgers très bien aussi. Service très sympa. On ne peut pas attendre beaucoup d un restaurant d hotel.
Lbn G . 2023-04-30
MORE AT TripAdvisor
If you enjoying queue and spending over an hour to have a breakfast buffet then this is the place. Arrived, no one to greet or seat, waited til the sole service person arrived. The place was packed, well over 80 guests and only one service staff and one girl from the reception. The hot buffet followed the same, large queues, no plates, then cold plates, one had to wait for the sole chef to refill each dish which took ages, there was never a complete buffet at any one time. Then the only coffee machine that was working broke down and a manager looking guy attempted to fix it. Then the mugs run out and the juice glasses, both of which took ages to restock. Fruits and other items took over an hour to replenish. Overall appalling, understaffed and no real sense that anyone cared. Never to return.
RogerMoh . 2022-08-07
MORE AT TripAdvisor
Had dinner here whilst staying at the Holiday Inn. Food was good as was the service. Very convenient as you literally walk from the foyer to the restaurant!
Legend_of_Booman . 2022-04-23
MORE AT TripAdvisor
We were staying in the Holidayinn that this restaurant is in. Having driven the coastal route from Canterbury I was a little pooped and didn’t want to drive out to look for somewhere to eat. I noticed on trip advisor it only had one review that wasn’t all that good, but it was over a year ago!! So I booked a table. It’s not the cheapest off restaurants, but you are paying for the convenience, plus I could have a drink. The service was good and the food was also very good. All cooked just how we wanted.
Westononthemove . 2021-07-09
MORE AT TripAdvisor
We stayed in the Holiday Inn which is connected to the bar/restaurant. We ate there on a Sunday night. The service was friendly and we got a good deal by using our Meerkat Meals offer. We just had mains - I had the chicken and mushroom pasta which was slightly bland. It included bacon lardons which were chewy. It came with a parmesan and rocket salad which was too oily. My husband had the ribs which were OK. We shared a nice bottle of red wine with our meal. My daughter (9 years) thought: Eating here was one of my many pleasures, the service was fabulous and they always were glad to help when they could. I had some garlic bread and it was doughy and scrumptious. My chips were thin but it didn't stop them from being as tasty as ever. My mum used her Meerkat Meals log-in to pay for it. All in all, it was exellent and I am glad we ate there and stayed in the Holiday Inn
Jodene M . 2020-02-23
MORE AT TripAdvisor
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951 Opinions
we popped into the newly refurbished restaurant to grab a couple of pizzas for dinner - were were told on arrival due to low staff on shift that we would be expecting a 20/30 minute wait on food which we were okay with. Seated within 5 minutes and a drink and food order taken within 15 minutes, which we felt was acceptable, given what we'd been told on entry. Food took 55 minutes to arrive and when it did, my pizza (the 60th birthday special advertised on all their boards) had 50% of the toppings missing. i informed the server as she tried to put the plate down and the pizza was taken away whilst my partners pizza sat getting cold on the table. My pizza was brought out 5 minutes later, the server said it was my pizza, they had just left some of the toppings off but this had been corrected. When i took my first bite, the pizza was stone cold - clearly the exact pizza that was taken away and not even warmed back up. noone came to ask how the food was during the meal, so we sat, an hour into our hunger eating 2 stone cold pizzas. At the end of teh meal, we waited 15 mins for the plates to be cleared so that we could talk to the server, noone came. When we walked to the till to pay, again, we were not even asked "how was your meal". Its such a shame that PIzza Express have clearly invested in a nice looking restaurant but arent investing in their staff training on how to operate a restaurant so that your diners return. The meal was so disappointing and even with a 25% off via taste card, was not worth the aprox £40 for 2 cold pizzas and 2 soft drinks. There are far better pizza restaurants in Winchester and we'll never go back.
1324 Opinions
Nice pizza base, lacked toppings and cheese really. A few bare patches on the pizza. Nothing special about the service, easy to get a table as quite quiet.