ODEON Rochdale in Rochdale

Super friendly staff on the tills the ones serving on the 26th of September at 8:50 pm were brilliant.

Convenient cinema could do with some renovations

Fun. Great movies. Overpriced popcorn. Can't bring food in. Good quality and speaker loved it!

Is very small cinema no good for disabel people cinema screen is very up disabel seat is very first row

Ample parking always manage to get close to the door. Plenty of screens and most are of a decent size so don't have to worry about sitting too close to noisy people ruining your experience.

The place is absolutely filthy and Salma who checks your tickets has clearly no social skill as she is rude when dealing with you. Don't think I'll be going back to this dump anytime soon.

It's good, but it bothers me that you have to go to a screen to order food.

Always pop here for movies the place isn’t far from myself and it’s clean with plenty of parking space and yeah book online to get tickets half price!! No brainer! Staff are nice food drinks are expensive lol e

Salma was very helpful and approachable

APPALLING!! Staff on tills have got major starving problems, seating is absolutely terrible and the floors are filthy and full of chewing gum!! WOULD NOT RECOMMEND :(

Easy on line ticket order, however only decided on buying drinks once arrived. Separate facility needed just to order refreshments

Easy parking with Subway McDonald's etc on same site. At long last both male toilets now available.

Nice cinema just overpriced as most are

The staff are friendly and the seats are comfy. There is a Costa inside. Some of ceiling panels in screen 5 are missing and the walls are in a state. Dust on the speakers. Toilet cubicle door had no lock on it and the hand dryer smelt like an electrical burning smell. It needs investment.

my order was missing 2 large boxes of nachos which cost £20 and the bag wasn't fully sealed

Seeing a film here is fine. Audio and visual is fine. Hospitality wise its not as the cinema is long due a refurbishment. Seats are not reclining compared to most odeons now. Foyer was busy and getting cleaned when i visted. Toilets were digusting. Prices for this cinema should be cheaper. I Would only visit if its for ease i.e. if its the closest.

Not a very nice place,staff were VERY ,VERY RUDE. The prices are ridiculous and the seats were uncomfortable. All in all it was not a nice experience,thank god the new cinema is open .

Cinema is in a poor state,dirty toilets,no hand wash, if you only want to watch a movie and are not bothered about the rest of the things then you might like to go there, but for me it is my first and last visit.

The auditorium was cold, the seats were uncomfortable, the foyer was grotty. People were talking through the film. There were severely disabled people who were constantly shouting, making it difficult to hear the film. Some people left as a result. It may seem heartless to comment on that but I feel they should have their own film showing, cinema tickets are expensive for a family and it is money wasted if the film is ruined No staff were keeping an eye on anything. We won't be returning to this cinema.

Great atmosphere to watch all latest movies

xander. was. fab. he was so friendly and cheerful!! greeted us with a smiling face and made us feel comfortable :)))

Nachos alright but nacho cheese makes you a lil gassy

Get exactly what you pay for. What you expect for a cinema

They are like child seats, so small and uncomfortable. Every seat is so dirty, nobody clean them. They just don't bother. Booking online it's a nightmare.

Seats need a good clean!!! Stains on em

Lovley staff at front house male very friendly

Excellent food and good movie selection.

Lots of screens, easy parking, friendly staff. Foods ridiculously expensive, but that's probably true of all cinemas. Give them a visit - cinemas need our custom more than ever these days.

Great venue but overpriced confectionery

Go here often clean and well maintained cinema, plenty of parking, and a selection of eateries close by

An absolute disgrace of a cinema with the worst staff I've ever had the displeasure of having to deal with. A particular member of staff was so unpleasant I'm seriously considering cancelling my limitless membership. Stay away at all costs!

Small group of pre-teens making lots of noise and constantly using phones. However, the staff did come in and rekove them. The room was clean and reasonably comfortable for the length of the movie.

Lovely people here right now, very friendly and helpful

No cues ,great parking ,and places to eat nearby i. Update from last visit, freezing in cinema,and volume to high ,and at costa three staff took 20 mins to make five drinks , disappointed

A nice experience, although I fear for the future of cinemas! We went to watch a 3pm sitting of the new ghostbusters film (great film by the way) and there was probably only about 15 people watching it. Food/snacks/drinks are pricey, but it's part of it I guess. Booked online and got charged a £3 booking fee, no idea what that's for, just another way of taxing you I guess!? Spent about £45 for me and my 2 children in total for about 2 hours of entertainment.

In a very small screen to watch a film that is relatively new to the cinema, there were only us there as we prefer it quieter, it was absolutely freezing in there, I spoke to the staff about it and she said it was because there wasn’t much body heat in there, we will be going to Reel from here onwards.

Local to me, I booked the wrong ticket for the wrong day and they sorted it for me straight away, great film, thanks guys

Feels like being left to go to ruins.

I took my mum to the movies , this was the first time mum had been to the pictures in years she walks with a walking frame and the staff were lovely and friendly and really made my mum feel at ease.

The building is really starting to show its age.

Dump In need of a good renovation.

My 3 star rating was only because the seats are like sitting in a kiddies car seat. Luckily no one was sat with a drink next to me. That's the only fault I had. Everything else was great.

Only 2 hours parking let's it down

Visited the rochdale many a time and the service as always was brilliant, especially Salma (the Asian lady with the pink hair) she was lovely and very helpful again with the computer check in.

Visited this cinema for the first time in a long time. We ended up in a relatively small screen for a movie that's not long been out, and were the only guests there. It was like a private screening! It was a good movie and enjoyable time. Loved it when the staff said "enjoy the movie" as we went in, even the person not checking our ticket said the same thing when looking for the auditorium.

Good price for tickets but two weeks running now it's too cold. Had to wear coats throughout and this week brought a blanket. Might as well be outside

Very quiet but lovely helpful staff and only three people watching the film.

Went here to watch a film with my daughter snd her friends. Hoping for a nice relaxed 2 hours or so anyways that didnt happen there was 3 lots of groups of (tennagers) who was constantly on there phone talking loudly and even throwing popcorn and sweets at people in front of them when asked to stop by another person in the screening that didnt even acknowledge them and just carried on. What happened to where there use to be a member of staff in the screening to make sure everyone was behaving the way they should be. When I told a member of staff I was told there was nothing they could do because they was paying customers. Seriously after all the money spent in the cinema and we couldn't even enjoy our film.

Salma was very helpful Advised us the bestway to purchase the tickets online Thank you

Food spilt everywhere , nachos wasn’t there

Great value tickets, screen quality and sound is excellent, but all public areas looked and felt run down. Queueing system for food and drink is disorganised even when only slightly busy.

Had an evening out at the cinema. A big thank you to Salma for helping to sort our tickets out. Very friendly and helpful.

Went in the afternoon so plenty of seat available

This has got worse over time !!!!

Love the Ben & Jerry's Icecream and Milkshakes, the Costa isn't too great. Cinema was empty when we visited which was nice. The building inside is showing signs of poor maintenance (e.g. holes in ceiling, toilet lights hanging off ceiling etc. Bur film was good, staff was helpful and we had a good time.

It's not a bad cinema, seats are comfortable, enough screens to get to see a fair range of films at most times, there are also a few places to eat on Sandbrook Park too and parking is free.

Big cinema, plenty of screens, but starting to look tired in places.

Had an amazing time lovely cinema

Website great, staff helpful...auditorium FREEZING COLD, 2 degrees outside and air-conditioning blowing cold air. This is the second time in as many months...its now winter Odeon!

It's ok the local movie's conveniently works 4 me good time

Ordered Nacho movie meal - everything in the bag apart from the nachos!!

Why buy the tickets for kids, and they didn't let kids in for a family movie

I hate this place absolute disgusting people, i said my birthday and they didn’t even let my sister finish and said we can’t watch. WHAT 15 year old carry’s around id??? disgraceful and horrible service. The workers were judging us on how we look.

Even though like all cinema’s the food and drink is expensive, I still really like this cinema as a hole it’s well looked after and quite clean and the chairs are pretty comfortable not view cinema comfortable but comfy enough and I’ve never had an issue with the toilets there well spaced and and have more then enough stalls for everyone

Nice and clean plenty of seating and easy to book

Plenty of screens, decent prices, loads of parking and friendly staff

Not been to cinema for few years enjoyed my visit staff were very helpful nice clean place only thing I noticed ,there's a hell of a lot of unaccompanied children (not teenagers) some as young as 10yrs old seems they been dropped off by Thier parents and obviously running amok and it was night time too 😲🤦🏼‍♀️

We love getting this for movie night but today was disappointing no nachos send just the sauce missing a bottle of drink and a pack of oreos

The driver followed my instructions and we had a perfect handover. The food….😑…someone was clearly having a laugh tonight.

Awful experience thanks to salma and linda, they were horrible, messed up food order, delayed so much that we missed the start of the film, I said this to linda, she replied its not a big deal, just 2 mins, due to this I was unable to understand the story of the movie

Went here yesterday with my mum to see the film Sound of Freedom which was extremely thought provoking. Would highly recommend as many people as possible go to see this 👍 I just wanted to give a Big shout out for Linda Harrison the Manager there and a Big thankyou 😊 Who went above and beyond to make mine and my mum's visit so enjoyable 😊 My mum is Disabled and her mobility is extremely poor, she is also visually impaired. Linda was extremely informative and went out of her way to assist us, even staying with my mum while I went to get the car. I can't thank her enough. Looking forward to our next visit.

Clean and tidy. Nice staff. Comfortable seating.

Good seats. Cheap seat prices when we went. Little pricey with soft drinks.

Very poor experience very rude staff by name of salma no apparent reason having out burst poorly spoken and very very rude avoid Rochdale odeon salma will ruin ur full experience talks down to people odeon head office needs to take there customers complaints more serious and get rid of salma will not visit hear again avoid unless you want a sore ear from salma

Easy to get to and good choice of films and food

Nice atmosphere and clean cinema

Went after ages! Very quiet today Booked online Walked straight through No queue Plenty of parking

Customer service is not parramount

Shows films. Food way too dear unless u pinch it like i did.

Great prices, staff are very helpful.

Absolutely angin experience screen 4 was Absolutely freezing and I had to keep getting up and leaving the room to complain about the air con and nothing was done through a 3 hour film. Screen was blur the entire film. Overall the worst cinema ever. I never moan but that was bad that. Way too cold

Came here for the first time a few weeks back to watch the new Insidious The Red Door. Me and the fiance wanted to try something new for date night the ODEON app is great to sign up for as you get deal on cheaper tickets and meal deals. From experience of cinemas growing up I was really put on buying tickets and snacks for the price but now it seems to be much cheaper so I am willing to pay for snacks. The place is very modern and clean through out, seats are spacious thought in my opinion not comfy but then I am used to being in the comfort of my own frontroom. So can't mark it down beause of that overall I liked it and would go again soon.

Recently went there to watch Elemental with my family. It was a great experience overall. I especially want to appreciate one of their staff members Salma who guided us in booking the tickets online, she had been extremely helpful and attentive, and made sure everything was in order for us until the very end.

Greeted by a lovely, smiley girl who scanned our QR code and then that's where the experience went downhill. Placed an order on the touch screen for 2 drinks and 1 medium popcorn it took 18 minutes to receive our order. Total chaos, no system, no efficiency, just slow and unapologetic staff. Toilets on our way out were shabby, no soap, broken taps and really messy. Will steer clear in future, lots of better cinemas around.

Toilets filthy, chairs uncomfortable, 3 tables to sit on looks very unpleasant, definitely won't come back to this cinema.

The floor was sticky and the bright exit lights lit up randomly during the movie.

Just been to watch the latest Mission Impossible film at this cinema. The film was terrible but the polite professional service from the Costa coffee employee warrented a 5 star rating . Well done young man if only all customer service staff had your good manners (hes the quietly spoken one)

Terrible experience this evening with Salma. This was the first time I visited after the last rude outburst by this woman. She was very rude and flippant when she asked for my daughter's ID. At one point, she waved her mobile in my face and sarcastically said, 'have you got one of these...everyone has one thesedays and you can easily take a pic of your ID and store it'. She spoke to us in an extremely rude and condescending manner, making us feel like criminals, even though we had just bought our tickets and snacks. I understand that she was doing her job by requesting ID, but it was her unacceptable attitude and the fact that she caused such a commotion, which made us feel so embarrassed and distressed. She made us get a refund and told us very loudly not to return without ID! I was very shaken and taken aback at her attitude and returned to Odeon Rochdale that same evening to get her name. Staff members behind the till were very understanding and apologetic and insisted on calling the manager to speak to us. He apologised profusely (even though he wasn't at fault) and he also offered to refund our snacks as a gesture of goodwill. This Salma should not be in ANY customer-facing role. She does not speak in an appropriate tone of voice and clearly enjoys embarrassing customers by trying to exert power via her job (scanning tickets). What a thoroughly unpleasant woman!

Great film, poor cinema, booked tickets online as knew you couldn't just go and speak to someone at a counter anymore, on arrival totally ignored by the chap who was supposed to be scanning people in, only to be called back obnoxious lady shouting did you scan in so went back to the chap who initially ignored us. Then joined queue for food and drinks, about a minute later get interrupted by same obnoxious lady asking if we were paying card or cash, told her card to be told you'll have to use the machines as only one till was open and it would be quicker, so went to machine, they are useless unless you want a deal they have predetermined for you and infact took us about 5 minutes longer to go backwards and forwards through the menus to find the selections we wanted, then had to rejoin a different queue to collect, wouldn't it be simpler or even possible to leave us queueing where we were my partner is clearly visibly disabled and being ordered backwards and forwards by some obnoxious lady a fraction of our age and receiving no help or assistance is disgusting. Our last visit.

Good all round but cheep seats are uncomfortable for a long film

Excellent cinema with excellent range for latest films tickets @£5 with the odeon app. The housekeeping and staff is always on top form.

Raihan with his exceptional customer service 👏 thank you

Decent cinema. Parking could be an issue at peak times.

We should back our local cinemas , won't be long till their gone 😔

Was to cold watching film and premium seats are definitely not premium

5 star service from salma, service with a smile, very helpful, friendly and also funny, great job salma, see you soon!!!! 😀

Very good, The young guy who scanned the tickets was very polite smiley. Counter staff where you pick your order up did a good job but unfortunately customer service element let the experience down a little, just felt there was no connection or willingness to be valued as a customer. When i say to staff "thank you very much", i kinda expect some response... but nothing. Apart from that everything was good, will be back at some point.

Nice cinema. Bit pricey but nice

Really good went to watch spider man across the spider verse the movie was very good but on my way there I saw a bag full of popcorn and popcorn buckets and drinks please throw in bin next time the inside was very clean sadly they did not have any spider man across the spider verse posters but I didn't care I loved the movie I recommend this place

Good for rochdale.. actually better then any were else nachos are the best youll ever get. Good staff. Good atmosphere