ODEON Luxe Leicester in Leicester

Thought the picture quality was poor and I could here sounds and bass from another screening next to us. This day and age shouldn't be of an issue

It's awesome but food stall closing too early

great comfy recliner seats Good theater experience with a good quality sound.. Better theater experience

Unacceptable. There was no refill drinks, enternace was closed and made us go from Costa door and chairs aint comfortable. 1/5

I went today and the all the staff could not have been nicer. Our seats were like beds and unfortunately my son was sick due to an illness. All the stuff were so nice and understanding and Costa gave us a bag to take in the car. I can not thank you enough Odeon! Thank you from all my family we will be back for sure!

Great cinema experience. The seats are really comfortable.

great comfy recliner chairs! however parking is NOT FREE with poor signage and I received an unfortunate hefty fine

Good place for me to go safe easy parking and good venue

Be warned parking charges apply. Ask members of staff for parking details.

Nice cinema seating is great and very comfortable

Seats are always clean and staff are helpful. Plenty of parking available.

Plenty of Parking and easy access

Odeon now has recliners throughout. I only found this out a couple of months ago and it’s a total game changer if you are a poorly back person. I will now be able to consider movies on bad back days and can see movies longer than 2 hrs. Well done Odeon! 😀

Super comfy seats. Confusing ordering of expensive food

Not great. No direction on what to do, where to go. A mystifying experience that I would not recommend to my worst enemy. On reflection and after the reply from the team I’m going to revisit odeon and keep an open mind.

Was very empty when I went. Was weird to see you have to pay for drinks and food at a screen and then go up to get it from the counters. My friend got around 4-5 receipts. Confused on the difference of the recliner + seats and the non + seats. Mostly clean but in between the seats was dirty especially for how little people were in that day.

Nice cinema, staff can be a bit rude at times- more concerned about their own conversations and will stare at you if you dare to disturb them.

Very solid cinema experience, excellent value, and excellent service by the team at the main desk. Only real complaint was the cleanliness in the cinema screen.

It’s always a nice experience with Odeon

Had an amazing experience at ODEON Luxe. The reclining seats are super comfortable, the screen and sound quality are fantastic, and the overall atmosphere feels luxurious. Perfect spot for a relaxing movie night

One of my fav place to spend my free time.❤️ Best seating out of all the other and the sound quality for the isense is almost as good as the IMAX

Non stop alarm going off and errors on screen spoke to staff this has been like this for 3 weeks . This could cause issue if fire as errors see image Odeon please sort this is a serous issue

Spot on, those reclining seats are far too comfortable

Great luxury seating, comfortable temperature and free parking. Fab cinema.

Unacceptable Experience at Odeon Leicester Dear Odeon Leicester Management, I am writing to express my profound dissatisfaction with the service we received at your Leicester location today. My husband and I, long-time patrons who regularly opt for the Limitless option, encountered an appalling level of customer service that we believe warrants immediate attention. Upon arriving for our scheduled movie, we faced an unwarranted issue with the ticket scanning process. My husband's picture did not appear, prompting the staff member, identified as Broger, to request an ID. Despite presenting his BRP, which includes a slight discrepancy in the last name, and demonstrating our booking via the app, the issue was not resolved. The staff member's insistence on fixating on the last name, despite all other verification details being correct, was both unnecessary and frustrating. We provided all the required information: the app displayed our booking, the photo ID was verified, and we were physically present. Despite this, Broger refused our entry. This not only wasted our time but also marred our weekend plans. The lack of resolution, coupled with the dismissive attitude and the blatant disregard for customer satisfaction, has left us feeling humiliated. This experience was a stark deviation from the quality of service we have come to expect from Odeon. I trust that you will address this matter with the seriousness it deserves and ensure that such incidents are prevented in the future.

Always prefer odeon to any other cinema. Just buy snacks beforehand if you’re concerned about the price

Place is getting worse day by day. Staff on floor and cleaner doing hard work. Office staff are also helpful. All staff including young on till and serving food also multi tasking on fourcourt and order payment points.

Comfort and Quality. Best place to watch a movie.

One of the best movie theatres.

Most comfy cinema in leicester love it there

Always odeon when comes to comfort Cant watch without recliner cozy chair

This place is still good and with good customer service.

Please be advised that the car park is poorly marked and lacks illuminated signage, particularly during evening hours when attending a film screening. The tablet is discreetly located in a corner of the building, and failure to locate it may result in a £100 penalty. I recommend seeking alternative parking options.

If you get put in a good screen it's a relevantly pleasant time, staff are usually rather friendly and with Odeon Limitless+ you're crazy not to pop down a few times a week!!!

Staff are polite and helpful. The recliner seats are comfy. Place looks clean.

I would like to start right from the beginning so you can fully understand the experience me and my family had yesterday, I tried to book the tickets on the odeon website and my Amazon prime code wouldn’t work at all after trying several times I ended up booking them anyway, when we arrived we got our tickets and food and drinks from the counter along with buying more food ( hotdogs and nachos and sweets etc at this point having spent the best part of £90 all In all ) only to go to the part where the person checks your tickets and lets you through to be told that my son (15 years old) didn’t look old enough to watch the movie we have really looked forward to watching together, I asked to speak to a manager only to be told that I was speaking to a manager and everyone at that point turned into a manager surprising enough. When I asked what Id my son should of had with him I was told he should have produced a birth certificate or passport… I don’t know about you but I don’t even know where my birth certificate is and the only place I take my passport is when I leave the country not to the bloody cinema. We left the cinema extremely disappointed and let down as we always go to odeon for movies and will certainly not be the case moving forward.

This cinema is a joke. I went there for a Luxe experience but because of the screen is so small I felt like I was watching a film on a small TV. Good sound though. Generally disappointed.

Great location, ample parking close by. Costa coffee next door. Several screens. £13+ for a ticket though having said that the seats are brilliant and recline. Property clean and tidy, friendly staff. Only downside is the extortionate prices, recommend you being in your own drinks and snacks. 2 soft drinks, 1 bottle of oasis, 3 packets of sweets came to £24.46 absolute extortionate prices. No reason for them to be marked up as high as they are, pure greedy by the company. Take your own food and drink

Snacks at all cinemas ate expensive but we went here with 2 for 1 so the ticket price worked out great. Was in a smaller screen but the recliners are great, it was very clean, screen was fine, and staff were friendly. Just remember to put your number plate in so you don't get a ticket.

All ok. Very dark to find seats when going in.

Got £100 fine for parking in the car park here.

Such a comfy cinema. The reclining chairs make this even more relaxing than normal. The staff and friendly and helpful as well.

Not one for tech..no person to help you on desk all touch screen thats if you haven't pre booked tickets online. Place is over priced over 36 quid for 2 tickets popcorn 2 drinks and a packet of chocolate maltesters...plus you have to make sure that you pay for parking

Dont get me wrong place was nice and clean and all. But the fact that they ran out of beverages like coke and fanta really annoyed me and the popcorn wasnt as warm aa you would expect when you buy them. Apart from that their recliner seats were mad comfy and really felt like was watching the movie at home.

Nice friendly place good value for money Nice night out. New food ordering system take too long though

Odeon Luxe Aylestone, located in the Aylestone area of Leicester, offers a premium cinema experience similar to other Odeon Luxe venues. It features several luxurious amenities designed to enhance your movie-watching experience: 1. **Reclining Seats**: The cinema provides plush reclining seats, allowing for a more comfortable and relaxed viewing experience. 2. **Enhanced Audio-Visual Experience**: Like other Luxe cinemas, it is equipped with advanced projection technology and Dolby Atmos sound, delivering high-quality visuals and immersive audio. 3. **Premium Service**: The cinema offers a selection of food and drinks, which can be enjoyed in the comfort of your seat. 4. **Accessibility Features**: Odeon Luxe Aylestone is accessible to all guests, offering facilities such as wheelchair spaces and assistive hearing devices. The venue also includes other conveniences like ample parking, making it easy for guests to visit. Morrisons is just next door .

How the hell can a popcorn be sold out on a Thursday evening in a cinema? Cinema without popcorn is like cinema without movie, it's just so pathetic! The worst possible experience ever you can get in a cinema!

Staff were excellent. In cinema sound was very loud.

Came in last night for the deadpool premiere. I'd like to say thank you to the two men on (one in a Costa shirt) and the lovely girl checking our tickets with the long hair and eyelashes. You made it more enjoyable for me and more relaxing. However, the 2 other female employees were unhelpful to say the least. From the nasty looks to barking at me and my partner for looking at the merch even tho at that point in time the setting was empty. So even with the screen glitches thank you for making it still a fun night to those 3.

Seats and atmosphere is excellent, great cinema, free secured parking. But tickets are bit expensive as compared to Vue and Showcase. Overall a nice good cinema for family entertainment

Not to bad of cinema for the price

Good movie watching experience 👍

Watch inside out 2 with my daughter. Great movie

Took my daughter had a brilliant time

Very nice place to watch movie while relaxing in a recliner

Pointless watching a late movie here as the cinema closes it’s food and drinks service hours before the cinema closes.

I'm not a cinema lover but this place is great! I'm a convert!

Lovely cinema - Only interaction with staff was when they checked my ticket, other than that everything was done via the app. Will visit more often 👍

ordered a cinema movie cup merch but the straw was missing.

Great cinema it’s clean it’s pleasant great option for seats great experience and worth the money …. All staff are friendly and helpful on this particular occasion a guy named Ben was very helpful and extremely nice it’s such a better experience when the staff seem pretty happy to be at work great job 👏🏼

Staff are incompetent, rude and don't know what they are doing

Great cinema 🎦 have an annual pass and booking is quick and easy online and at a kiosk in theatre foyer. Food and drink available. Also a Costa Coffee. Plenty of parking and is free for a few hours. Vehicle registration must be logged in on arrival.

Booked tickets online, when we got to the screening odeon had double booked our seats. When I got home I complained through the channel where I had booked my tickets, they admitted there was a system error but yet are still refusing to refund because we watched the film. Shouldn’t matter if we watched the film or not we chose those seats for a reason and couldn’t sit where we had booked. Appalling customer service

Good experience. But ads is alot

Love going to the Odeon. Big comfortable seats with plenty of room ( especially when someone comes past) Suitable for disabled people.

Great seats, nice small screenings, superb sound good service

Absolutely Fantastic place to enjoy your favourite movies. Seating is great and Isense is having amazing sound system. It would be great if they can add some more snack options in the menu.

Amy Winehouse film was brilliant & seats so comfy worth paying the extra when you work hard all week

Reclining seats, makes it comfortable to enjoy your chosen movie.

Odeon Luxe Leicester offers an exceptional moviegoing experience. From the moment you step into the theater, you're greeted with a luxurious ambiance and top-notch amenities. The comfortable seating, state-of-the-art sound system, and crystal-clear screens make every film a cinematic delight. Their membership package takes the experience to the next level. With exclusive perks like discounted tickets, priority booking, and access to special screenings, it's perfect for avid movie buffs. Plus, the rewards program ensures that every visit is rewarded with exciting benefits and discounts on concessions. Whether you're a casual moviegoer or a dedicated cinephile, Odeon Luxe Leicester's membership package adds tremendous value to your movie-going experience. With unparalleled comfort, convenience, and savings, it's the ultimate way to elevate your time at the movies. You will get good Indian Films Especially Malayalam Movie. Glad The Goat Life was my first movie here.

Nice cinema apart from the face off the girl on the counter when u want to pay cash for your food

We were greeted by Will at the door, what a wonderful experience! He kindly talked us through the cinema and explained ou seats and seemed so knowledgeable! We will definitely come back 🤩

Very relaxing and comfortable seats ...

Too expensive and how can the Costa coffee close at 6pm when most people start arriving at the cinema?!

Good place to watch movies, got more room for your legs and it's so cozy l.

Good cinematic experience with recliner seats

Went here as an alternative to going into town. The cinema is starting to show its age, inside the seats were damaged and had damage on them. Other than that overall experience was OK.

Saw Dune here, good facilities but wish they'd turn the heating on its freezing

Horrible experience. Isense wasn’t working, no information ahead, no information when people were entering. We got food and drinks and when we are about to enter then they inform us the movie is cancelled and we can get a refund. What’s the point in that after spending so much money on food and drinks. Horrible

Very nice experience...I love it

Comfortable as your going to get !

The only cinema to go to in leicester with reclining seats… but triple to price compared to other cinemas

The staff DESPERATELY need bar training. It’s painful to watch multiple clueless staff attempting to fulfil one basic order for alcoholic drinks. Many of the front of house staff also seem unable to smile, and prefer to just grunt, mumble and scowl at customers instead. Management need to make improvements.

Really nicely refreshed, good experience. The reclining chairs are really worth it.

My order never turned up despite saying delivered! 0 stars waited an hour for nothing

EXCELLENT Staff very Helpful, Clean and Tidy, Great Movie experience especially with the recliner Seats

Pricy & some of the seats are torn

I literally bought limitless as I go here so much Best seat and

It was comfortable and seats were so nice

Good screen time to visit with kids.

good time watched bob Marley loving the recliner chairs

In my opinion the best cinema seats in Leicester. Plenty of space to spread out recline back and immerse yourself in whichever title you choose to experience. Not overcrowded inside each screen, and unless you have giant infront of you you'll get a great view from any of the seats front to back. Good selection of food and drinks. Including a Costa coffee bar in the foyer. You can validate your parking just inside the doors. There is plenty of parking space out front. And pubs and restaurants within a 1 minute walk of the front door

How the f are we supposed to drink 3 ice blasts with no straws?

Love it here so organized and comfortable

Hotdog was stale everything else was perfect.

should have reminders at the start and intervals to switch off mobile phones or silence. This should be in English obviously but also in the language the movie is in e.g. hindi or tamil. Since staff still allow phones to ring and have conversations.

Worst screen experience. No proper maintenance.

Typically Odeon is easy and no issues occur. However due to two movie cancelations and ineffective notifications I am disappointed with the customer service. All I was provided was a alternative to watch and nothing else. Why advertise films and more importantly still have bookings appear if the movie has been canceled.

Good comfortable reclining seats, Expensive food and drinks, not much offers. Some of manager's with customer service but rest are useless.

Convenient parking although you have to enter reg number of car for 4 hours free parking inside the cinema. No reception desk now only ticket machines. Expensive snacks and drinks as usual for these places. Useful app enabling seat changes inside when your seats you've picked are not the best for you.