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4.2

Based on 2.068 opinions finded in 1 websites

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Nº 191 in 512 in Aylesbury Vale

CUSTOMERS TALK ABOUT DISHES WITH..popcornpay
Score
OpinionsNoteGoogle2.0684.2

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Don't get there that often. When I do never any issues. Streaming services aren't helping at all but it's still so good to see and hear a movie in a cinema.

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Nick Ray . 2024-11-17

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I think the staff at this Odeon are really good. The cinemas themselves are always very clean, the sound systems are well setup. I left my glasses in room 1 and, because of a bit of luck (we were 1 of 3 pairs of people watching Paddington), the guy who was cleaning came running out with my glasses for me. Amazing.

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Richard Baxter . 2024-11-09

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Can't fault this place and it's limitless ticket, outstanding if you are a regular visitor

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Ian Scorer . 2024-11-07

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Nice reclining seats. Not many staff around so had to wait to check in.

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Ed Moran . 2024-11-01

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Great place, comfy seats and friendly staff. We have the Odeon Limitless which is AMAZING value and we go cinema literally all the time.

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David Baines . 2024-10-20

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Parking is very limited at the cinema. If you don’t get any, you have to really search around and there aren’t many more close to the cinema

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Sharon . 2024-10-17

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Well presented business, spacious and comfortable recliner chairs. Staff were really friendly and helpful. Easy to locate and drive to from maps, difficult to see signage from roadside, look for costa coffee when parking in the car park which is very close to the building ;)

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Shining Windows . 2024-10-08

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I sense screen is amazing and the sound quality and luxury reclining chairs but just SOOO EXPENSIVE

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Jon Waller . 2024-10-07

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We have been here a few times, nice with comfortable seats.

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Rob Bishop . 2024-10-05

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Haven't been to pictures for some time. Very different!! Well organised though. Loved the recliners and sliding table. Lots of room as well.

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Jayne Holborow . 2024-10-04

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Had a good experience watching Inside out 2 with kids. Recliner seats are awesome. Well maintained and the staffs were friendly. Toilets are clean.

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VINOD J . 2024-10-01

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First time going to cinema with my younger daughter. The experience from the beginning to the end was gr8. Staff were always their for any queries. The recling seats are the best. Overall brilliant service from all the Staff.

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Asrar Khalil . 2024-09-24

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We very much enjoyed our experience. We didn't buy any food or drink but we had the most comfortable reclining seats as a special treat for my birthday. However, we found that, when asking staff about the duration and interval time for our movie, they didn't know despite asking other staff and looking it up on the computer.

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Félim Doyle . 2024-09-07

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Good cinema. Lovely huge recliner seats. The Downside is it's very expensive over £20 a ticket and you have to pay for parking too.

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Louise . 2024-08-29

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Great Cinema, however we always go on a Monday as it’s a lot cheaper. Love the comfy recliner seats, and the snack and drinks options are great.

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Samantha Dale . 2024-08-27

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No aircon? In your theatres.. sitting there for 2 hours with no ventilation, no air con, it's too hot.

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VK . 2024-08-18

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I love this cinema, I actually love near newbury but travel here to see films with family who live nearby mostly cause the cinema is far beyond anything we have in Newbury, The seats are amazing and the screen is amazing quality. Why the 2 stars? Because duringynlast visit one of the managers was to put it nicely... A Karen. I ordered food and the staff member forgot to give me a receipt, so when my food was ready and it was called the manager refused to give it to me and actually started to shout at me because I had no receipt. The staff member who served me told him I had ordered it, but that wasn't good enough, he still called me a liar and told me I needed one to get my food. It was embarrassing and I assume he was on a weird power trip. There was barely anyone else around and I was the only one claiming food, so not sure what he was doing. It was a weird situation and it truly put me off the cinema.

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Steven Walton . 2024-08-13

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The new recliner seats are great but the increased prices isn't ideal. Food and drink is also expensive so it can be an experience trip out.

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Katie Clark . 2024-08-11

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Great cinema, with friendly staff and super comfy reclining chairs.

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mark baker . 2024-08-10

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First the good: comfy reclining chairs as standard. Lots of space. The auditorium is nice. But one's experience is less so: the Aircon doesn't seem to be able to cope. And when you get hot and sweaty on leather chairs, you tend to stick to them. But even before you get into the auditorium, you have to go through a rather unpleasant entrance. It's meant to be more convenient to use the automated order boards, but they are difficult to get to work. Then, despite there being lots of staff behind the counter, there's only one who's actually serving, the rest are fulfilling orders. It just feels unwelcome and set up for the benefit of the company and not for either staff or patrons.

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Shell Grayson . 2024-07-31

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You can hear the bass from other screens in the quiet parts of your film. This cinema is so much louder than any other cinema I've been to it's so unnecessary... Also really warm, no AC.

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Ben L . 2024-07-30

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Wolverine 3D. The screen is so little. For 23£.

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Silviu Voineagu . 2024-07-28

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The experience and the movie were good but the seats were very expensive even for regular seats

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Turtle . 2024-07-17

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Am I missing something? Just came on own to see a film and all seats are £25 each!!!! How on earth do they have a business. No wonder it's so quiet here. Refuse to pay that.

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M M . 2024-07-07

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The seats are really comfy since the refurb

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Ryan Pluckrose . 2024-06-16

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The cinema ,seating are great , the staff , could be a lot more helpful

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James Bowring (Jimbo) . 2024-06-14

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Nice cinema, clean and tidy. Staff were a bit disorganised

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Tony RANDALL . 2024-06-02

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Website a nightmare to negotiate seat prices excessive especially for a morning film. Popcorn a fiver for a small bag. Costas more expensive than a Costa shop. Two adults two kids plus parking the car cost £100. Disgusting!!!

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Linda Wright . 2024-05-31

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Nice cinema hall and good to be with family

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iam Praveen Prem . 2024-05-30

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Very comfy seats, massive amounts of leg room.

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Mark N . 2024-05-27

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Comfortable seats that recline, excellent for long films. Costa Coffee franchise in reception. Decent deals on film prices. A great place to meet your friends. Parking right next door in open car park. Also local eateries. Bus and taxis close by too!

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Caroline Blair . 2024-05-05

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It's been years since I last visited Aylesbury Odeon, at my surprise all the seats are recliners and very comfortable, you can eat and drink in here to as well as taking food and drink into the cinema, very expensive but it's worth the money if you really want to see new film releases.

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Ashley Franco . 2024-04-23

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Fantastic theatre because of screens, recliners , food .

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Nikunj Panchal . 2024-04-23

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All cinemas over charge for food and drink, but they do some good deals on kids boxes if you really do need to purchase something. Cinema itself is clean, the recliners are brilliant with loads of room. Sound quality is good, can be a little loud so for those with sensory issues I'd recommend taking some headphones, but its not much different from any other cinema on that front really. For me, what makes it special is the recliner seats, friendly staff and prices that won't break the bank.

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Jonathan Greenland . 2024-04-09

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Went to see the new Ghostbusters movie. The isense is brilliant. The sound is amazing. The seats a big and comfy and there is a lot of room between rows, so no looking over heads. A great experience.

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DJMcG . 2024-04-08

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Clean, goos service but tickets are pricy.

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Connor . 2024-04-05

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I had very little contact with staff but what I did have was very polite and friendly

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Alastair Leiper . 2024-03-20

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Amazing. Have not been to cinema in ages and it was so relaxed. Quality is not the word. I'm really want to get to do this more often but money is an issue. But for the first time in ages I was so relaxed and enjoyed every moment from the time I met the entrance staff to the food and the film. Thankuou for such an amazing experience. Malcolm Robbins. Single dad of 4.

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Malcolm Robbins . 2024-03-15

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Good seating. Great place to watch a film.

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Stephen Kitchener (Steve) . 2024-03-05

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Let me start with the positive. The cinema was clean as well as the washroom and seats were marked clearly. The negative, if I am paying for reclining seats at the price I paid I didn't expect to be bombarded by 25 minutes of advertisement, which should never be 5-10 minutes yes but not 25 minutes. Next is the staff in Aylesbury Odeon needs a lesson in hospitality they were 100% unfriendly even when I tried to break the ice. I felt as if I committed a crime and the guards were waiting to sentence me and my overseas guest I was entertaining. My guest was appalled at the hospitality shown. I am afraid you need to do much better.

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Yasmin Phillip . 2024-02-28

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pete please play hunt with me and connor p.s the cinemas nice too ig

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WhatsApp Gaming . 2024-02-24

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Comfortable recliner seats which are the only special thing. Very relaxed viewing. The staff were friendly. Other stuff seemed like what you would get in any other place.

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MR281 . 2024-02-24

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Saw Wish, a very cute film. My reclining seat didn't recline, which was a shame as I'd've given it 5 stars!

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Kim Stock . 2024-02-21

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First visit for five years , saw hoppenhiem. Brilliant film completely ruined by obscene soundtrack, so loud you could hear it in London .never again

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Roy Hatcher . 2024-02-21

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Plenty of space and comfortable seats

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Martin Gibson . 2024-02-20

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The combination of humour and knowledge displayed by the staff today made my trip particularly enjoyable. They helped me install the app and patiently explained my options for pricing and offers. Excellent customer service all round.

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Alan Wheeler . 2024-02-19

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Good cinema. We had the pizza and chicken strips to have with our lunchtime film. Big recliner seats. Very comfy. Always a good view of the screen.

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Peter Fey . 2024-02-17

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Very disappointed you dont give senior concessions. It won't help put bums on seats. There were only severn people including me at the performance. Not good results.

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Roger Lofty . 2024-02-12

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Nice big cinema & it has a Costa.

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Amina . 2024-02-10

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Excellent cinema, but usually complaint that £6 for a coke is just annoying

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Trevor Warren . 2024-02-08

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Well over priced compared with Vue cinema

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Stephen Taylor . 2024-02-08

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Silver Screen is brilliant value for pensioners. Strange choice of films sometimes though - recently one about dinosaurs and this week about Nike Air trainers. During the school holidays, there are no Silver Screen showings. As our Odeon has six screens, surely one showing on one screen on one day could be put on for the pensioners. Thank you.

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Jenny Corton . 2024-02-06

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Beautiful atmosphere for hanging out

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Precious Vivian Aigbovia Iyoha . 2024-01-27

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Very good customer service. Comfortable chairs for the film viewing. Even had little tables for food and a drink holder. The only bad thing I have to say is, it was really cold in the auditorium. But we would go back for the comfortable reclining chairs!

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Elizabeth Berry . 2024-01-19

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A recently refurbished modern Odeon Cinema. Digital projection. Coffee shop and sweets. Toilets are behind the ticket barrier. Probably the most expensive cinema I've ever been to though (even more expensive than some in Central London) so keep an eye out for the special offer vouchers!

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Ian Roberts . 2024-01-19

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Quite surprised after the refit , reclining chairs and table make the experience so much better . Very comfy . Still charge excessively for food and drinks !

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Adarmoth . 2024-01-13

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My first experience here very good self checkout Machine & you can order food and just collect it very accessible staff are very polite and professional best experience will be visiting again

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Jordan Chung . 2024-01-12

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7.45pm film time on a Wednesday. Couldn't get a cup of coffee. Very surprised.

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Paul B . 2024-01-11

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I don’t think I can ever sit in a normal cinema chair again after sitting in the recliners here. Very comfortable and clean.

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Emily T . 2024-01-06

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Recliner plus chairs were well worth the money. Film was great and the staff were super friendly.

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Lisa-Jane Bonfield . 2024-01-06

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Went to see Willy Wonka on New Year's Eve. 'Sound track from hel'l in screen 1 🙁🙁🙁 Gave me such a bad earache that I had to leave half way through the cinema.New Years spoiler....

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Carol Hiscock . 2023-12-31

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Was very good and clean. The sound dolby atmos was excellent

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Mitz Shah . 2023-12-30

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Immersive, comfy recliner chairs, quality image

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Alexandru Iulian . 2023-12-29

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Great experience as usual, however, As with all cinemas the price of refreshments are more frightening than the horror movie playing on screen 5!

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Kev Parkin . 2023-12-21

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The cinema is a luxe so the recliner seats are great. Not always clean when I go. The male toilets are very bad though, unhygienic is an understatement.

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Tiernan Gilmartin . 2023-12-17

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Way overpriced. Compared a family of 4 against Cineworld Milton Keynes for the new Wonka movie. Cineworld Milton Keynes were 20% cheaper by offering their family ticket across all price levels. This was even applying a Blue Light card for Odeon.

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Jonathan Hopper . 2023-12-16

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Still excellent value and went to see the Hunger Games! The cinema has had a refurb and there is loads of leg room. Every seat is a recliner and comes with a hinged table to put your drink and snacks. Great experience and great staff. Recently visited again and still really good and with great temperature control too, not to warm or cold just right. Great to see cinemas move the times. You can also pay for limitless access to watch as many films as you want, which for film buffs has got to be a great deal at £14.99 per month.

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John Bancroft . 2023-12-05

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It was good to be there. Comfortable seat, nice customer service.

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bozena michalska . 2023-12-05

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Staff were super helpful and the screen and experience were great

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Sophie V-E . 2023-11-28

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I can't say it is not a nice cinema, but not nice enough for the prices you pay (and guess what, there's always a hidden cost here or there). They charge restaurant food prices for a box of popcorn and a cup of coke. The customer service was far from great.

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Opinion Honest . 2023-11-24

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The pricing of the tickets is ridiculously high compared to cineworld even for off peak shows. We booked tickets online and it was on screen 1 so we had to pay additional £3 per ticket apparently because screen 1 offers a special experience (none when you go in). The food prices are ridiculous and the service that goes with it is even worse. The staff look pre occupied and don’t give you their full attention, they are just happy to point out where you need to go. The screen size is small and it’s very disappointing for the price you pay. The parking is not free considering the price you pay for the tickets , so that is another £4-£5 out of your pocket. It is not shocking that cinemas are going out of business simply because the cost of tickets are higher than what you get and people prefer Netflix and Prime over going to cinemas. Having said that Cineworld a better option anyday .

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Kiran Anthati . 2023-11-24

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Good cinema, clean with good parking

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Herman Kann . 2023-11-21

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Very nice cinema and very comfortable seats.

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Penny Webster . 2023-11-16

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It was a nice cinema and friendly staff. I just feel that the reclining chairs were smaller than another Luxe cinema I tried in Birmingham.

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Meysam Q . 2023-11-13

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Very disappointed to have dealt with a very angry employee called Lewis. Extremely rude man. I’d suggest he needs some more training on dealing with customers. Or ideally, the sack. Awful look for the company.

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Jamie Aaron . 2023-11-03

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Great Experience, a lot of comfort and lot of space.... Most likely will start going to cinemas more often :)

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Adam Dworak . 2023-10-28

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Horrible service payed for movie and couldn't see it as I didn't have a passport

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George Fletcher . 2023-10-26

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Lovely seats and welcoming staff.

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richard hutcherson . 2023-10-22

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I don't know how this cinema has so many 5 stars because it doesn't deserve 5 star rating at all. For the amount of money you pay for the tickets you would expect comfortable seats. Recliners yes but comfortable no chance. You can hear other screens that are showing films because its that loud enough you can hear everything. Sort the seating out.

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joanne robinson . 2023-10-21

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Staff are very polite and helpful. No problems booking wheelchair space with carer.

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Ian Murray . 2023-10-19

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Super comfortable chair, lovely choices for different tastes. A great sound system and a full immersion experience with the film. Really enjoyable.

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Eugenio Maio . 2023-10-06

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The male loos smell of piss again, but that's my only complaint. Love having a great cinema only a 15 minute walk away from my flat.

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Jon Reynolds . 2023-10-03

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Love going to the pictures and as an unlimited member it's good value, however, it's not unlimited, as you can only pre-book 4 films 🤔 Probably need to change the name of that membership, and re-do the advert that says "watch as many films as you like as often as you like" 🤪

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Karon Froggatt . 2023-09-23

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Sister and I treated ourselves to a film (A Haunting in Venice) at the Odeon, Aylesbury. The staff were all so welcoming and jovial. We had a nice natter with the lady serving food. The seats in the cinema were so comfy. We really appreciated the recliner and the little side table. Now we are checking the website constantly until we find another film that we want to see. Such fun!

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Julie Burton . 2023-09-21

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My favourite Odeon cinema! Very spacious, lots of recliner seats options and the staff is always extremely friendly

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Fede Brenes Barzuna . 2023-09-18

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It was good apart from we went to see the teenage ninja turtle on and instead they played the first jurassic park film! Only 20 years ago 🤣 But we has a great time and it was national cinema day so got cheap tickets with very comfy seats.

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Amanda Connolly . 2023-09-13

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Comfortable seats and friendly staff.

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Johanna CR . 2023-09-11

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Its extremely pricey! But love the recliner chairs. Definitely a nice treat every now and then.

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Brina . 2023-09-08

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It was great. The chairs are comfortable, sound good and really relaxing

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Amanda Worth . 2023-09-04

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Very comfortable seats and excellent picture and sound quality.

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Christian Lawton . 2023-09-03

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Nice food clean and friendly environment

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Nick Samuel . 2023-09-03

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Recliner seats were awesome. Love having the space in front and behind. The iSense was way louder than I expected. Epic but the sound of explosions did make me jump!

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Catherine Marriott . 2023-09-03

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I have to give the manger of this cinema a full five stars. I don’t know her name but my god is she good! Hubby and I have the monthly membership so go here frequently. Recently had problems with travellers causing havoc when watching films, people on the phones, taking pics and not watching the films, chatting etc….Ruins the experience. To her credit, if there’s an issue, she is either in there herself or a member of staff is sent straight in. Last Friday took a friend to see Jurassic Park in 3D, friend absolutely loves these films but never seen on the big screen. The film wasn’t working properly, caused the staff a nightmare! Really felt for them but in she came, apologised profusely and gave options to either have refunds or see if she could sort it out. Well, her and the team did! As we left she kindly handed out free tickets which I wasn’t expecting. A nice touch I thought. Really great at her job, needs a hefty pay rise and don’t loose her!!!! Thank you :) we do appreciate you :)

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Shannon Pearce . 2023-09-02

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Great cinema, one of the best with great seats

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Kevin Horsley . 2023-08-30

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We love this cinema. Its a treat to sit in comfort and relax watching favourite films. Service at tills and at pay screens is excellent.

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Brenda Fell . 2023-08-22

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Just had a fab revamp will reclining seats, which the kids love and the adults hate as they play with them constantly! Expect to pay through the nose for a seat, popcorn and carparking. Need an affordable night out? Go to bicester Vue.

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david wilkes . 2023-08-17

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It’s a shame you come to the cinema and they ran out of salted pop corn. I guess next time best to bring our own

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Ayse Kaya . 2023-08-16

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Lovely cinema, very comfortable seats..

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Mounym Benhaddou . 2023-08-14

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Much better since it's become a Luxe cinema. Really comfortable seats and good food options. Could do with a proper clean between showings though - often popcorn/crumbs on seats. The only concern is the steep price rises. As of August 2023, Odeon are currently charging around £17 for an adult ticket or £20 for an isense screening. There's also an alert on their website that limitless for Luxe cinemas will be rising to £17.99 a month from September 2023. A visit to the cinema may quickly become unaffordable for most.

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Ketan Bhavan . 2023-08-11

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Comfortable seats but air-conditioning turned up too high. I was very cold !

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Lorraine Lawson . 2023-08-09

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