Oban Caladonian Hotel in Argyll & Bute

The Hotel, restaurant and bar have all been re branded. Now the Perle Hotel bar and Eastern Med restaurant.

Este restaurante tiene una buena selección de comida y el personal muy amable y el hotel muy limpio... volveremos

Tuvimos un excelente desayuno en nuestra dos mañanas. Había un montón de opciones. Usted podría tener un completo desayuno escocés o continental.

Opción razonable menú pero un poco lento en el servicio el día que fuimos. También el lugar estaba comenzando a verse desgastado. El personal era amable y simpático

it does not give a good impression of a nice place to stay when you walk into a hotel and the staircase is covered in black duct tape to patch the holes in the carpets.

Nos hemos alojado en el hotel Caledonian en varias ocasiones en los últimos años y siempre hemos disfrutado de nuestra estancia ... habitaciones encantadora, con vistas al puerto. Sin embargo, en nuestra estancia en 22 y 23 de marzo no es tan bueno, que probablemente no volvería a este hotel. Nos dieron una habitación en la parte de atrás del hotel en la 2ª planta ... La habitación era muy aburrida y sucio ... el papel rota y marcas ... ventanas sucia en el exterior y marcos de las ventanas no muy limpio en el interior. En el cuarto de baño agrietado azulejos en el suelo ... maquillaje que riegan las edades en ciego para no limpian ... y por último, pero no menos importante los niveles de ruido no es aceptable de tráfico durante la noche ... era como si las ventanas abiertas de par en par ... no aceptable ... 3 horas dormir en las dos noches. Por la mañana nos pidió que nos cambiaran y nos encontramos con curt respuesta No. ... Estamos completamente lleno ...!!!. En el lado positivo el personal del restaurante era encantador, muy atento y el desayuno era muy bueno ...

Clean room, but very poor for this price. squeaky floors. Breakfast not too bad. Staff are friiendly. I think it was good hotel 15-20 years ago.

Mycket slitet hotel med på tok för höga priser.Personalen var inte lyhörd på de påpekande vi gjorde beträffande de brister som rummet hade.Gardiner som knappt hängde kvar, saknades handtag på handfatsblandaren,Mögel fanns i badrummet.Detta hotell behöver en totalrenovering./Michael

We were gifted a two night stay in the hotel, the rooms were clean and warm. The staff attentive, polite and pleasant from the girl on the door, the waiting staff and domestic staff. The food good value for money. Smashing breakfast enough to set u up for the day. Some folk on here complaining about the cosmetic issues of the hotel, the building is old and to be renovated. This in no way devalued our experience and to be honest pretty petty if you ask me!

I booked a 2 night stay and upgraded to a feature room, which i was looking forward too.We arrived at the hotel just after 3pm to check in to be greeted by the receptionist who no matter what noise cough he did not look round or offer any help. A lady who was facing him asked if we were being looked after, we politely said no not yet thinking she was a staff member. The receptionist turned round and said oh i am on my own my colleague is not here. The lady requested her coffees for her conference and was told by him oh I'm the receptionist i don't do that job. still waiting to be checked in or even spoken to, another staff member appeared a pleasant man (he wore glasses) who tried to check us in while the other receptionist began having a conversation about keys which apparently was more important to the first receptionist than customers. Eventually the recepionist managed to get us checked in. I was disappointed with the room considering i had payed an extra £20 per night for an upgrade. cheekily i was told that for a Friday night stay there is normally a £10 surcharge. To be honest I would have been horrified even more if i had been charged more on top of the upgrade. The room was in very poor condition, we couldn't even open the windows. The one good thing was the thick bath towels in the room. But the decor leaves a lot to be desired. Definitely not worth the money. There was no hot water to have a shower on the final morning. I requested an iron and board on Thursday from the rude male receptionist. He said it would take 15 mins, no problem we said. We requested it a further 2 occasions. He was rude and lied, he stated that someone had come to the room and got no answer which is a lie, then he said when we requested it again that oh he had called the room and it rang out. i explained thats strange since i have been calling the reception desk getting no answer. His explanation then to me was he would have to go round the floors to see if anyone had left an iron outside of their room. I asked when he would do that or had he. He cheekily said we only have 3 irons in the hotel. I hate to say that this rude receptionist has put me off staying again in the hotel. its unfortunate as the other male receptionist (with glasses) and the female who checked us out on Saturday were very polite and friendly. The maid when i spoke to her in the corridor unfortunately couldn't understand english she said. We aren't drinkers but it would have been nice to have a night cap in the hotel bar, unfortunately the bar closes at 11pm even for guests. Bar staff didn't explain or even speak. The bar staff were a bit off too, no friendly smiles etc. Quite strange. The locals in the bar and restruaunt we went to were very friendly and aware that a simple smile means so much. This put us off eating in the restaurant to be honest. The hotel does need an upgrade. Still trying to work out why room 217 was a feature room. Maybe the gaps in the window, mould or rot on the window frame or seat or maybe the damp (think thats what it was) round the wall sockets. The up side is there is a lift if you need it, the breakfast room was nice. i marked it average as the pleasant staff on the reception desk gentleman with glasses and the maid who got got us the iron to our room on Friday and the helpful lady (maid )who was in the corridor on our arrival and gave us directions to our room. Also that the room was reasonably clean. Otherwise i would rate it lower. The room was either cold or to hot. The curtains were pointless, didn't stop the light or any of the draft coming through the holes in the window frame. Thankfully didn't see the rude male receptionist with dark hair again. Hopefully this is helpful.

Habíamos reservado con antelación y pidió un earlier check in, un check in llegada nos dijeron que era hasta las dos de la tarde y volver después, nos explicó que habíamos solicitado registrarnos antes. El hombre detrás del mostrador groseramente se veía interrumpida decirnos que estaban muy ocupados la noche anterior y early check-in garantizado ... que no es suficiente, pero él no tenías que ser tan grosero. Estábamos a tan sólo media hora más temprano y espera ser dirigidos al restaurante o a la zona del bar, pero en su lugar simplemente nos miraba, busied con su ordenador y nos dijo que otra vez para volver más tarde. Normalmente pregunte en recepción para consejos sobre los mejores lugares para ir, pero me sentí este hombre era poco accesible y preferiría ir y descubrir para mí. Por suerte, nos vimos un mostrador de información turística en el camino, así que decidí ir allí. Sólo cuando nos íbamos nos gritó y nos sugirió que dejar nuestro equipaje y guardar securly. Más tarde, cuando fuimos a registrarnos, nos descubrimos nuestro equipaje no era segura, se mantuvo en el mismo lugar que la izquierda ... la única razón por la que lo estoy raiting este hotel como pobres es debido a la maravillosa vista desde nuestra habitación ventana, hermosa vista al despertar. La habitación en sí era anticuada y cama incómoda para dormir, el desayuno estaba por debajo de la media. Si no fuese por el hecho que me dieron una muy buena oferta en línea me habría hecho varias quejas.

Nos alojamos aquí por dos noches en una de sus habitaciones tienen que tenía unas vistas preciosas al puerto, sin duda lo recomiendo. Hay una gran cantidad de obras en la calle fuera del hotel en el momento pero no escuchamos nada!El desayuno nos sirvieron era precioso y el personal en el comedor era genial con toda la comida viene bastante rápido. He leído unas cuantas quejas aquí antes de ir sobre el personal de recepción era grosero, pero me pareció que todos ellos a ser agradable y amable.Las habitaciones son un poco viejo y necesita un poco de freshing pero realmente no diría que este es un problema para mí. Me gusta la amplitud de la habitación y grandes baños bastante!

have read a few negative post about the hotel before we arrived but the minute we walked in the gentleman behind the desk David made us feel welcome asking us how our trip to the hotel was.we were given all the details we needed from David then headed off to our room which was a great room big with toilet off a separate hall way with plenty wardrobe space .room also had a great view out over the bay.breakfast in the morning was excellent wide choice from fresh fruit to full breakfast.must say fro the price we payed this was an out standind hotel

we had a standard room booked on a 5PM travel offer deal, it cost us an extra £10 per night due to us staying on Fri & Sat, the hotel was fully booked so I could not upgrade the room to a feature room, we also requested this for the Sat night but same scenario, we could not go on Valentine weekend as hotel was fully booked also, room was average, and faced the street at the rear of the hotel, two single beds together formed a double bed.... mattres on one side (mine) was very tired... as I have a sore back this was not a good nights sleep, and not being able to change room (as per above) was not ideal, for some reason there was a large gap at the bottom of our door in room 310.... but staff were attentive, and helpful, the café and dining areas were ok, and free wi fi was good enough for our phones, I would go back, but only if in upgraded rooms if more comfortable.... but seriously need my own bed for some proper rest and sleep now

We stayed at the hotel on a four night winter break booked through their January Sale Deal. It was excellent Value and welcomed our little dog. A dog bowl and some dog bedding mats were in the room when we arrived and although we had our own with us I felt this was a nice welcoming touch. The breakfast was excellent and served to us in the Caledonian Café as dogs are not permitted in the restaurant (which we fully appreciate). We had dinner in the Caledonian Café which was excellent. The hotel was beautifully clean, warm and welcoming. The twin room we had was to the back of the hotel. The room was spacious, clean and warm. The staff were all lovely and we will definitely return to this hotel.

Stayed here for one night for a wedding. Staff were excellent and very helpful. The hotel is right in the heart of Oban and a great base to explore the highlands. They serve exellent food. The room was spacious, clean and all mod cons. Free wifi. Will definitely stay here again. Thank you Caledonian.

One lady serving at the bar who couldn't move slower if she tried. The food was so incredibly average. If you ask for a fish burger it's just fish bread and butter. The tea was luke warm and the waiter slightly aggressive... I'm pretty laid back and easy to please but this was pretty bad.

This was our second visit this year out of holiday season and we stayed for several nights. This is a truly beautiful part of the world, with breathtaking scenery. The hotel is within easy reach of many attractions and the harbour is lovely. As the manager mentioned in response to my previous review, there's an extensive re-decoration and re-fit of the the hotel underway and this is starting to pay dividends. We had a lovely feature room with a newly done-out bathroom. We thought we were really onto a winner, especially since the breakfasts on the first few days were also a real improvement on previous experiences and the staff were more friendly than usual, if a little reserved. However, we were once again disappointed on our final couple of days in Oban in a manner that seems to be a pattern for this hotel. After a long day out we returned to find that no-one had been in to tidy our room and bathroom, replace our milk and tea supplies or empty our bin. We're pretty tidy people and these are basic services. The next morning, the staff in the breakfast room were different and not as helpful as their colleagues - this was reflected in the service and the food. Some of the breakfast items appeared re-heated, we were brought the wrong items and then had to wait a very long time. I am a massive fan of what this hotel could be. Clearly there are improvements being made but yet again I leave feeling so positive about the area and quite deflated about the hotel.

Had lunch in here. Went to order my food at the bar and there were 2 members of staff, 1 serving and making coffees and the other cleaning. She saw me waiting and carried on cleaning until she realised her colleague was taking a while.I had a cheese and ham toaster with wedges and it wasn't great. The toastie had too much cheese in it and it went soggy. Then to my horror I found 2 big black hairs in the salad. I just left then. Will not be back

had lunch here on a recent visit....soup and sandwich deal. It was tasty but there was a limited selection of sandwiches on offer (3 in total), and tomato soup was nice although a bit salty. Overall not too bad but a bit room for improvement. Service was fine but again nothing exceptional

Missed lunch so decided to get the tea and scones. Very disappointing, scones flat, only three left and as there were 4 in our party one had the lemon drizzle, again disappointed, tasted salty! No cream either, glad we didn't stay there!

Lovely hotel in a beautiful location. Stayed with friends after finding an offer on the hotel's website - what a find!!! Breakfasts were excellent and would recommend this hotel to all.

I loved the room I had it had a roll top bath it was very plush, and my wee dog was allowed. the hotel even provided a dog bed going back this week

This was our second time eating in the restaurant here. Both times the food was of excellent quality and reasonably priced. The staff were efficient and courteous.

Popped into Caledonian thinking we would get a quick lunch whilst exploring the city. Two people ordered soup of the day (lentil), two ordered sandwiches at which point we were informed that the soup came with sandwiches! Not wishing to look a gift horse in the mouth one of the group then ordered nothing thinking they would eat the extra (soup qualified) sandwiches. The fourth person in our family stuck with their original order of a sandwich, which was very nice. However the ham and mustard sandwiches which came with the soup were appalling. The mustard was far too strong for the processed ham and how to eat it in tandem with Lentil soup? Just dreadful. The soup was delicious, but they need to adjust their thinking on extras.

Excellent value deal with a feature room. Clean, comfortable and best views ever over the harbour. Yes its a bit dated but adds to character. Would think twice if we had to pay full price for sea view.Breakfast when we eventually got this was very good - wouldn't like to see it busy. Nibbled on the continental buffet while we waited. Asked for a croissant as plate empty at 9.15, advised at 10 breakfast finished - no croissants.!! Maybe they had been sent through to the cafe where they were on the menu!!Popular relaxing lounge area, reasonable prices. Oh bring your earplugs to minimise the Sat night commentary from late night clubbers in taxi queues below front windows. Not hotels fault as they have double glazed.All in all really enjoyed our weekend stay.

went in for lunch ,best potato wedgies ever cheese ham toasted sandwich was yummy ,staff helpful and polite ,over all a good experience ..clean modern interior ,would recommend ..

Service in the bar area is really slow, it took forever it seemed to get my 3 scoops of ice cream and by the time I got it part of it melted so wasn't impressed. Only ate there once after that experience (stayed in another hotel nearby).

Situated near the ferry terminal, the Caledonian Hotel is perfect for that coffee before you sail. A pot of tea and scones with jam & cream at £2.49 are an absolute bargain. Fresh newly baked fruit or plain scones. Well worth a visit.

A ok option to stay in if you want to catch an super early morning ferry from the pier. This hotel is bang opposite the pier and hence makes for easy and quick access to the ferries. Breakfast is cold and bad. Ok option to stay in for the kind of money they ask for. P.S Make sure you check that there is hot water in the bathroom. They usually have problems with that.

The reception staff were aggressive and rude, the room was also in need of an update as there were holes appearing in the carpet and the wallpaper was starting to peel off the wall. On the other hand the food was excellent and the dining room staff were lovely.

Hotel is overrated. Great location though. Bed was extremely uncomfortable, bathroom was not in the best of condition. Very large room. The service though was very good as well as the location.

We had arrived in Oban earlier than expected on a Sunday and started walking around the town, searching for a breakfast place near the ferry terminal. The Caledonia stood out prominently so we entered the luxuriously appointed lobby and were ushered into the dining room. Given a choice between the cold breakfast buffet or a cooked to order breakfast, we chose the cooked to order. Very good and a beautiful view of the harbor.

Ate in the lounge bar here by chance during a day in Oban because the kids were hungry and they liked the look of the menu. We were lucky they picked it. Despite the ordinary surroundings and the incongruous lack of a Scottish accent in any of the staff, the food was terrific. Best mussels I've ever tasted and a huge portion too.

Popped in here with the wife for the advertised deal of a tea and scone at as reasonable price. Nice clean establishment with good friendly service and fresh scones.

We nipped in here when our own hotel was humming to the sound of a daft piper performing for a group of tourists. It was calm and comfortable. I think we will stay here next time we come to Oban which won't be for a while.

We recently bought a 'groupon' voucher for the Oban Caladonian and stayed there on 10th June. On arrival we managed to park our car directly outside the hotel (as we arrived after 6pm), Parking is free until 9.30am the following morning. The receptionist on that evening was extremely helpful, he advised us that the standard rooms were all fully booked and had upgraded us to a sea view. He asked if we need access to the Wifi and then provided us with codes that would cover our length of stay. The room that we had was very nice with a lovely view over the bay, room was tidy and clean and had all the necessary facilities required. Breakfast in the morning was a very nice and the usual items avaible. Staff were very friendly when taking our order. All in all a very good deal for £49.00 and will look for this again !

Simply great. Efficient staff. Good food and drink. Welcoming atmosphere. Clean and tidy. A good stop for any traveling person.

Stayed here for the second time , meals are very good , and served promptly, the staff are friendly, bed comfortable , room warm and clean. this ticks all the boxes. good choice of food, near station and bus stops,we will come back , hopefully the weather will be better next time.

Stayed here over the bank holiday weekend with friends. The hotel needs a little undating however it is good that it has the features you would expect for a hotel of its era. Receptionist was pleasant and helpful. Room was large, clean and pleasant decor.The the bed was very comfortable. Asked for extra pillows which arrived promptly. Breakfast was a good selection and very nice. Location is excellent, near the shops, railway station and ferry. Would stay again

Stayed for the third time, making use of the Caladonians spring break offer which is excellent value, yes slightly faded, but clean, comfortable and welcoming, with a delightful breakfast served in our room for a nominal extra charge. Night and day to other inferior hotels I have stayed at in Oban.

old hotel struggling to modernise. 3rd flood has a smell of damp but room was warm, clean with tea coffee, shampoos hair drier and tv.breakfast was excellent with everything you would expect.great location on the front, 50yds from rail station.in summer its £176/room/nt, much too dear, at present £86, still to dear but I got £39 so great deallook up the coriander indian for meal, fab place

I thought this would be a really nice place to eat but I didn't think the service was very good and the inside needed a bit of doing up! Another thing was that they didn't have any straws which I found a bit annoying especially if you have younger children.

Lovely large rooms, excellent sea view, breakfast so good my partner went to congratulate the chef (perfect poached eggs).

Very nice friendly hotel. Rooms are very comfertable aswell. Food was very nice and very well prepared.

Got an excellent DBB deal by booking directly through hotel web site with complementary room upgrade and wine with dinner! Room was excellent in terms of size, over looking pier, beautiful view (despite the rain) and comfy bed. It was a wee tad tired, in need of a little TLC, meant to be a spa bath but it was not working. TV was the old silver version with corporation channels, quick fix would be upgrading to a modern TV. There was WIFI but the reception in room was very poor. Food in restaurant was excellent! Breakfast was table service, including toast which was nicer than a hot buffet. Although still a cold buffet with cereals etc. Although a little tired, would stay again as love the character of the hotel!

I am writing another review about this hotel, as it has to be the best. the staff are very friendly. the room we had was also clean .and a great view. cant wait to go back

Haven't sampled the accommodation or the food, but if you need a toilet in Oban this is one of the few establishments that don't seem to mind you using theirs. They are very clean and tidy.

don't be impressed with nice reception area as rest of hotel is filthy... I would never stay there again

DOG OWNERS INTENDING BRINGING THEIR PET TO THIS HOTEL PLEASE READ THISI decided to write a review for this place as I have noted someone else remarked how well they were recieved with a pet.Okay here goes, We bought a deal to stay at the Caladonian Hotel through "itison" for an overnight stay. We decidecd to take our pet dog (small spaniel). My partner phoned the hotel prior to make sure all was fine with bringing pets. They assured us yes however would have to pay a suppliment for the dog which we did not hestitate to do so. They did not disclose the following remarks.On our arrival at the reception we were greeted by a friendly host and were booked in accordingly.After that it all went downhill from there.When we attended evening meal we were informed that our dog could not stay in the room and had to come with us. We were then shown through to an empty cold isolated room alone with no atmosphere or music. We were placed a few yards next to the kitchen where we could here the on going clanking and movements from the staff working.After the meal we asked if we could have a drink in the bar area but were refused because we had the dog. However if we wished to do so we could sit in the same empty room from where we had just eaten in. We declined this and decided to head into town where we were all given a warm welcome at other establishments.The following morning my partner asked the reception staff where we had to go for breakfast as we could not leave our dog in the room. He advised that since the room we were in the previous night for evening meal was closed then it would be okay to allow us to take our dog into the main dining area just for breakfast. As we entered the brekfast area we were stopped by a female staff member who patronisingly said we could not bring the dog with us. My partner explained to her that the reception staff had ok'd our dog to come in but she refused and she asked us to wait further and she would go and set up a table in the empty room where we had eaten the previous night. I decided enough was enough and declined any further hospitality from the place. We booked out 15 mins later. My partner passed her concerns to the staff at reception who duly listen before replying that this was hotel policy.Overall : This place was a nightmare if you have a pet. They have no real arrangements made at all.THEY DO NOT MAKE YOU FEEL WELCOME AND WILL TREAT YOU LIKE A LEPERIf they had given this imformation over the phone prior to our arrival then we most likely would have booked elsewhere. FOOD : OK 2/5 ROOM : Clean but tired looking (Curtains broken) Squeaky bed.Bottle of complimentary red or white wine on our arrival had already been chosen for us.......and already openedHotel Interior Appearance (Upper and stairwell) Worn carpets, misted and dirty windowsHotel exterior Apperance dated and tired (Circa 1970's) Staff were all friendly but you can sense they see and feel the way we were treated. An old scottish word to describe the experience we recieved "GADZ"I am sure the management will have some kind of excuse at the ready after my post.But please be aware of my comments if you intend to bring your pet. Thank you.

my wife & I were here for a 4 night break ,the room we got was out of this world, the staff were all friendly . the meals were lovely

We stayed here for 3 nights, the only good thing I can say is that the bed was clean. The windows were dirty, from the inside, dust everywhere, the shower didn't work, the toilet door lock didn't lock and the door would just open on it's own. Whether it's subsiding but our room was on a slope and so was the bathroom. It had stripy wallpaper so all the furniture plus lamp were all leaning to one side... As for the food, we only had breakfast and it was awful... It's such a shame because it's such a wonderful building and it's in a prime position.. It really needs a bit of money pending on it to justify what it costs to stay there. When we were checking out they didn't ask how our stay was they just said you're getting some money refunded because of the faults.

We visited this hotel twice for food during our recent stay in Oban. Once for afternoon tea and scones which were reasonably priced for a Scottish tourist resort at £2.95 each. Then we returned in an evening for some food to revitalize our taste buds after the bland offering at our hotel. We had beer, wine and Chicken Tikka Masala & Sea Bass on Chilli Egg Noodles for just over £32. The meals were tasty and the service was good on both visits.

This was our first night in Oban. The room was awful !!! A small hard double bed with curtains that were hard to close ( many of hooks broken so curtains gapping). The shower cubicle didn't open easily, tiles broken and dirty.This room had definitely not been decorated in many years. This was the most expensive of all the rooms we have had this week and was the worst. Also thrown out of residents bar at 11pm- at 10-30 refused a coffee by the bar man ( he had switched the coffee machine off). Cleaner / night porter ignorant and made lots of noise so we left.Will someone please sort that scrapping noise the front doors makes!!! I would never use this place again a rip off !!!

A dog friendly bar dining area and friendly, good humoured staff. Menu a bit limited but adequate for snacks and light meals.

After almost 2 weeks touring Scotland this was our first awful and very disappointing experience! Until now we had only good and very good experiences.Arriving late afternoon in Oban, we only wanted a cup of tea and a coffee and something to eat with it. The "restaurant" is in a part of the old fashioned hotel and looked quite good to us. First thing you had to order and pay at the bar before being served (a bit like in a pub), but this was the restaurant of the hotel ! The single espresso - that I had to take myself to our table - came in a big cup (!!!) which is not only ugly but also got it cold in no time. My tea was in a tiny pot which filled exactly one and a half of a tiny tea-cup. The apple crumble arrived "only" more than 15 minutes after the coffee and my partner didn't eat even half of it so good was its taste: the custard didn't have any taste, the crumble was a soggy mess, the apples just boring and tasteless ... - of course no one of the staff asked why he didn't finish and left more than the half of it. My garlic bread consisted of 2 tiny slices of bread toasted and sprinkled with some morsels of parsley and garlic (as I'm a vegan this was the only option to get at least something to eat).While we were waiting we had the afterthought that you had to pay first because otherwise you wouldn't wait for "hours" to be served ! (Do you think it surprising that the reception didn't had a business card?)If you can than try to go somewhere else when in Oban !!!

We arrived in Oban in the pouring rain so went into the first place we saw that did food and we were so glad we did. We had steak pie with mashed potato and vege and the steak just melted in the mouth and gammon steak with salad and new potatoes (which I asked to swap for the chips), Both meals were beautiful, plentiful and mad from good quality ingredients. If we ever go back to Oban we will definitely call in here again.

The dinner we enjoyed at the Caledonian Hotel was nice, but nothing particularly special as far as food or atmosphere. We were treated to the local high school's marching/pipe band that was performing outside and then literally walking through the dining room/bar where we were seated while they played. That was exciting and they were great!

We stayed here for one night. The location is across the street from the train station thus a good location for visiting this small sea port town. The room was clean as was the bathroom. I had trouble working the shower but the front desk person came up and helped me. The internet connected ok but all the web sites came up "this page can't be displayed". The TV surely dates from the early 50's. The whole hotel sorely needs a make over.

Popped in for cream tea on easter Saturday which we enjoyed and was reasonably priced at £5.90 for two.Went back for sunday lunch but wasn't at all impressed. The food was cold and was not enough and for some reason they decided to make the veg into a ratatouille which was awful. The menu stated gammon potatoes and veg so we expected a nice home made dinner but to be honest it was awful and not worth the price of £9.95 for two courses. The Eton mess didn't even resemble Eton mess it was a mush of cream and strawberry jam.All the staff were foreign and struggled with even basic English.We expected more from a sea front hotel

Visited for lunch Found they did not have the sandwiches advertised and the batman was really a waiter who stated he did not know how to serve Guiness and black

Came in with my girlfriend and to be honest it wasn't great. We both had the 1/2 chicken which came with barely any vegetables with no option of extras.Service wasn't the best either, we expected a little more from a hotel associated restaurant.

My partner and I popped in for a cream tea whilst on a mini break to Oban. Oh my giddy aunt - how can such a beautiful place get such a simple thing so wrong. The cream was so old it had almost turned to powder. The scones had the appearance of really cheap budget supermarket variety and the jam was a congealed mess of the cheapest, nastiest strawberry flavoured (I say that because be assured there were no strawberries in it) jam known to man.The scones were stone cold and crumbled into a hundred bits with the one knife between two (I kid you not) provided to spread the revolting jam and cream. Sure it was cheap enough but I'd rather pay more for better. Never again

Terrible New Year wont be going back - stay in England - food - rooms terrible - no car park - £3 for 24hours to park the car - entertainment rubbish

Food was great but service was just awful.. very Fawlty Towers...quite entertaining. They have great offers on the menu and the prices are surprising good considering the "upmarket" impression given by the hotel and the lovely location.

Came in here for dinner with my Gran. We were staying at another hotel at the time. Everybody was very friendly but sadly it seemed that they were quite understaffed, yet they were all so nice and worked so hard that they almost made up for it. The food was quite good. I had a starter - The Brie wedges with a coating (maybe garlic and rosemary) and red pepper salsa - and it was brilliant! (and pretty). For the main I had a chicken tikka masala although i'm sad to say it was nothing special. My gran had haddock and chips and I thought that was brilliant though (and massive). We both had dessert although I didn't think there was a wide selection. The food was all quite simple. I would say this was a reasonable place with a nice atmosphere (and really comfy seats).

In the heart of the town right across from the train station and port. However we felt for £155 a night we were ripped off !! Room was large and bathroom also. But wallpaper was coming away from the walls and the bathroom could do with a revamp and grouting. We paid extra for a sea view ( advice from this website) and glad we did ! But just didn't feel it was worth so much ! Staff were helpful and friendly ! I'd book a table in town for a meal as its busy this time of year.

The hotel is in a perfect location. The room was OK but was not properly serviced - tea cups not washed and bed straightened rather than re-made. Food OK. Lounge looked nice but none of the sofas were comfortable.