Based on 716 opinions finded in 2 websites
Based on 716 opinions finded in 2 websites
Opinions
Wife had the granola and I had an Oakhouse breakfast. Both were fine, but my poached egg was very overdone. We'll still be back though. It was quite noisy in there too, as there was a table of 8 behind us of a couple of families and their very noisy young kids, complete with a tablet playing a loud kids TV show. Which was nice.
Graeme Sayer . 2024-10-19
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Good atmosphere but limited menu - once you’ve been a couple of times you need to find somewhere different
Janet Broughton . 2024-10-02
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Just drinks but a great place, lovely staff pleasant atmosphere
Dave60 Clubb . 2024-09-23
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Took my mum to oak house for her birthday, the staff were very welcoming and even organised a balloon for her, they were very attentive and we had a great time. Food was cooked perfectly and service was perfect, highly recommend and can’t wait to go back
Edward C . 2024-09-19
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Been here a few times. Food exceptional and love the atmosphere. Best breakfast around!!
Christine Gosling . 2024-08-06
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Great service and best breakfast! Love this place x
Stephen Gosling . 2024-08-06
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Lovely place just so overpriced average food A small breakfast for £12, parts of it cold 🥶. Never again 👎🏻👎🏻
johnbushill . 2024-07-23
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Absolutely lovely for a drink and a bite to eat on your way through. My friends and i met here briefly for a chat, and plan to continue to do so in future.
Leonard Sharp . 2024-07-10
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Had to ask at every stage to be served
Denise Poole . 2024-07-08
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Stopped for some lunch with friends. We had a table outside which is on the pavement at the front of the building. The high street was busy so a great location to people watch. The menu is big. Two of us went for the chicken ciabatta with crisps and coleslaw and one the feta cheese salad. Which a bottle of Prosecco. The food was yummy and the service was good. I would absolutely recommend for a place to go with friends for lunch.
Colin C . 2024-07-01
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Stopped for some lunch with friends. We had a table outside which is on the pavement at the front of the building. The high street was busy so a great location to people watch. The menu is big. Two of us went for the chicken ciabatta with crisps and coleslaw and one the feta cheese salad. Which a bottle of Prosecco. The food was yummy and the service was good. I would absolutely recommend for a place to go with friends for lunch.
Colin Campbell-Austin . 2024-07-01
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Lovely staff shame about the cliental some.looking for drugs well most to be honest
Anthony Lee . 2024-06-06
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Fantastic friendly service, warm welcome environment. Extremely accommodating for disabled customers. Always enjoy my coffee there
Andrew Smith . 2024-05-22
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Stumbled across this amazing place on a sunny mid morning. The menu had a lot to choose from which we were spoilt for choice. We both decided on the house breakfast which was to die for, the quality of ingredients really stood out from other places we have been, by far great value for money. The surroundings were lovely and peaceful with a classic sound of 80s music in the background to top of our morning. We will be visiting again for sure
Toni Gosling . 2024-05-21
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We recently visited for lunch on a Sunday afternoon on the spur of a moment and was very pleased we did We had the all day breakfast and the children eat from the kids menu (which also acted as a playmat to keep them entertained). All food was made fresh and hot. All was of a high quality and tasty. The coffee was outstanding as well The atmosphere was very relaxed and chilled and we was made to feel very welcome even with young children Stag were attentive without being over powering. Prices was very reasonable for the quality of food Can’t wait to come back and visit again
EssexT . 2024-05-17
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Knowing the oakhouse for delicious coffee however venturing out for the Greek Night this evening was absolutely amazing! The food and staff were amazing and attentive ! Food was delicious and amazing atmosphere to make it even better - I cannot wait to come back for lunch soon!
Amber Rose . 2024-05-16
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We went there for a Sunday roast. Oh my goodness never again. I ordered lamb which was tough, roast potatoes must have been reheated in the microwave because there was no crispness, definitely used frozen Yorkshire pudding, undercooked parsnips and gravy which was like water with no flavour at all. I fed most of the meal to my dog, so happy little girl.
Isabelle N . 2024-05-06
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Really nice place for a spot of lunch and a drink in the middle of Maldon town, had a ploughman's lunch it was awesome, will definitely be returning, highly recommended 👍
Steve Thomas . 2024-04-19
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Very pleasant, warm log fire and staff charming. Recommend the Oak House Bar.
Jenny Clare . 2024-04-12
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Good place in Maldon for a coffee and chat with friends. Helpful staff, and nicely warmed croissant!
Philip Reeve . 2024-04-03
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Great place .... Best breakfast sarni in maldon
adam thorne . 2024-03-15
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The coffee is always really good, staff always super friendly.
tania dadd . 2024-03-02
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I met a friend for an early afternoon drink. It was nice enough for the hour I was there. I would definitely go back. Friendly staff
Alan Mills . 2024-02-26
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Visited here on a weekend away, lovely place, great cocktails!
Stacey Clarke . 2024-02-22
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Such a lovely friendly Cafe. Very accommodating with pushchair and baby. Friendly staff and lovely atmosphere
Julie clifton . 2024-02-18
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Laura and Amber served us brilliantly once again for a business meeting this morning. Professional, friendly and warming!
Tim Button . 2024-02-17
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Staff are friendly, had a great evening
Jason Newman . 2024-02-11
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Wow, what a find absolute little gem, first time here and it’s great, top quality food and service, have a 2 week old baby and it’s so hard to find a coffee shop we can go to with space for a pram. This place ticks all the box’s 😋😊😊☺️☺️
Daniel Smith . 2024-01-22
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My first time here, despite living in Maldon for 25 years. After spending time to choose my meal, I was then told that some things on the menu were not available because the new "chef" had not been shown how to cook them! Scampi was a bit over fried & hard, but my colleagues sandwich was very good - as was the coffee. Staff were friendly & polite, but not very attentive as they were busy elsewhere. Warm & comfortable, will try again another time.
Lea Freeman . 2024-01-21
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Never had food was a great place to go for a drink
Anthony Standley . 2023-12-04
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Good choice of drinks and food. Good service, nice staff.
maurice groves . 2023-11-25
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Nice place just popped in for coffee, but the order got forgotten, wheni eventually bar to remind them..staff waivered the fee, which was the best customer service, so will gladly go again..
Jason Hodgkinson . 2023-11-21
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Best place in the planet. Fantastic food always! Lovely coffee. Great service (most of the time). Atmosphere is calm yet vibrant. Love it.
carlie mayes . 2023-11-21
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Food was great, really tasty and good portion. However, service was non existent... no one checked in and no one cleared plates away etc. When we wanted to order dessert we had to literally hunt someone down, only to be told that the kitchen had just closed!! I can understand telling new customers that the kitchen is closed at a set time, but we were effectively half way through our meal! Again, had to hunt someone down to pay the bill. Maybe better for drinks and light bites? Would not visit for main meal again :(
Helen Johnson . 2023-11-19
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Great warm atmosphere at the Oak House. Food really good & staff very friendly
Donna waxaway59 . 2023-11-15
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Fabulous roast in convivial surroundings. The lamb was done to perfection and had freshly made mint sauce. Perfect roasties with delicious bowl of veg. Carrots; tender broccoli spears and red cabbage. Absolutely scrumptious. As if things couldn't get better, dessert was a luscious brownie with ice cream.
Queeniemuck . 2023-11-12
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Had a great lunch with my husband today. I am a vegan and although there was not a great variety they did have some nice choices. It has a nice atmosphere and the staff are very attentive but not too much.
Trace271962 . 2023-11-09
MORE AT TripAdvisor
Food 9/10 if a bit pricy. Good quality ingredients. Service 3/10 I had to get up for sauces. The waitress dropped my toast, left it on the floor and did not replace it. I also had to find someone to pay the bill as no one ever checked on us.
Jamie . 2023-10-14
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Lovely food, great service. We come here often, my father has mobility issues and uses a wheelchair and the staff really look after him and make him feel welcome. They are always willing to go the extra mile to make his day. Highly recommended 5*
Krissy . 2023-09-25
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Thank you so much to the team at the Oakhouse for an unforgettable birthday celebration. You went the extra mile to make my BIG birthday one to remember! The upstairs venue is perfect and the food you laid on was delicious, everyone commented on how good it was ! The staff couldn’t have done anymore, faultless! I would highly recommend the Oakhouse for any celebrations you wish to have! Great bar and an amazing team.
Alastair J . 2023-09-23
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Lovely, clean and spacious interior. Great for big groups or couples. Friendly quick service. We had a really delicious light lunch and hot drinks that were actually hot (not the tepid stuff from machines). Will definitely return.
Debseedo1 . 2023-09-23
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Nice pub restaurant 👌 good food and drink choices even for non alcoholic and gluten free dairy free people.
Suzanne. E. English. Dip Hyp . 2023-09-14
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I agreed to meet my Goddaughter for breakfast this morning, suggesting the Oak House, I was so disappointed, they had three staff and were certainly not busy. The service was dreadful and the waitresses with sullen looking faces, don't these people get any training? It's such a shame as its a lovely venue, the miserable waitresses are spoiling it for the good waitresses who serve with a smile.
David A . 2023-08-31
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Had a breakfast brioche outside with a cuppa. Very enjoyable and tasty. Thank you. Just my preference, a little extra ketchup would have been great, but in no way detracted from the meal. Prompt service and food came swiftly for what seemed to be an increasingly busy bank holiday Monday morning. Will be heading back.
Richard J T . 2023-08-28
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First Time Visting Tonight (Saturday 26th) Wasn't Sure What To Expect Due To Mixed Reviews I Have Been Given In The Past. Was With My Husband & My 2 Friend's Decided To Pop In For 1 Drink Ended Up Staying For A Few Hours Lol. They Had A Dj On Who Played Good Music,Cocktails Were Amazing, Atmosphere Was Good As Well. Toilets Were Clean And Tidy Which Is A Bonus On A Busy Saturday Night ✅️ Definitely Will Be Returning Soon ☺️
Samantha Burrell . 2023-08-27
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Watch out for over charging on drinks! Twice in our party we were overcharged when ordering drinks!! Weights and measures act doesn’t seem to apply here
Tyler Bennett . 2023-08-19
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The waitress Amy was outstanding. She could not do enough to help. Her long curly hair is beautiful. Very sweet and great with the kids. Food lovely. Thank you Amy for a great experience and service.
Victoria Jenkins . 2023-08-17
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Went for drinks after meal elsewhere. Lovely atmosphere and prompt service, good drinks in great glassware
Horning Cars . 2023-07-29
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First experience at the Oak House, certainly not the last! Solo trip for a bite to eat and a drink whilst I worked - excellent service from start to finish. Very welcoming, friendly staff, lovely atmosphere, quick service, large Latte was excellent and the halloumi skewers were delicious. Highly recommend visiting this place, they know what they're doing! Thank you for a lovely visit
dippydrummer1987 . 2023-07-28
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Just stopped for a coffee...very nice
Roy Searl . 2023-07-21
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I recently had the pleasure of working alongside the staff at Oak House for an event. Despite many pressures and challenges the team worked together to make sure the day was a success. Chef Kip and waiting staff Bronte, Amy, Emma, and Amy deserve special mention as they were all so kind, patient and hard working. The other staff are also fabulous! Keep up the amazing work guys.
Curdled . 2023-07-09
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Too busy on weekends, bouncers have absolutely no clue what they are doing,. Far to crowded from a visitors view and also a safe aspect. Breakfast time and lunch/afternoon - highly recommend
Laura . 2023-06-24
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Please DO NOT bother visiting this poor excuse for a restaurant with rude, unprofessional staff and diabolical service. We booked ahead for a table of 6 adults and 2 children for my Dads 60th birthday celebration. On arrival, not only were we squashed into a tiny bench style table and given a dirty high chair, we also waited over an hour to be told half of the dishes were not available, we then waited even longer to be told that a fuse had blown in the kitchen and that they can no longer serve any meals so we had no choice but to leave. There was absolutely no communication from management, no decent apology for the inconvenience at all and then to top it all off, an incredibly spiteful, young waitress with brown wavy hair, wearing a crop top followed us outside of the restaurant in an intimidating manner, demanding that we pay for the incredibly poor “service” provided which had already been miscommunicated by the previous waitress. I also might add, the order this person was barking at us to pay for consisted of incomplete small plates (because apparently they didn’t have half the food that was on the menu) and 1 round of drinks. To add insult to injury this woman was justifying the entire experience as if it was our fault. AWFUL customer care, AWFUL service and RUDE, UNPROFESSIONAL staff. Safe to say we will never return to this circus ran by clowns. Don’t waste your time visiting unless you’re willing to endure an incredibly disappointing experience from start to finish.
chloehazel27 . 2023-05-21
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Please DO NOT bother visiting this poor excuse for a restaurant with rude, unprofessional staff and diabolical service. We booked ahead for a table of 6 adults and 2 children for my Dads 60th birthday celebration. On arrival, not only were we squashed into a tiny bench style table and given a dirty high chair, we also waited over an hour to be told half of the dishes were not available, we then waited even longer to be told that a fuse had blown in the kitchen and that they can no longer serve any meals so we had no choice but to leave. There was absolutely no communication from management, no decent apology for the inconvenience at all and then to top it all off, an incredibly spiteful, young waitress with brown wavy hair, wearing a crop top followed us outside of the restaurant in an intimidating manner, demanding that we pay for the incredibly poor “service” provided which had already been miscommunicated by the previous waitress. I also might add, the order this person was barking at us to pay for consisted of incomplete small plates (because apparently they didn’t have half the food that was on the menu) and 1 round of drinks. To add insult to injury this woman was justifying the entire experience as if it was our fault. AWFUL customer care, AWFUL service and RUDE, UNPROFESSIONAL staff. Safe to say we will never return to this circus ran by clowns. Don’t waste your time visiting unless you’re willing to endure an incredibly disappointing experience from start to finish.
Chloe Mantel . 2023-05-21
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Don't waste your time, poor service and long waits. Food is average at best if it ever actually makes it to the table. Been two times both have been disappointments. A Greg's sausage roll and a drink anywhere else is a better option. Lowers the Maldon standard.
Chris Mantel . 2023-05-21
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Had the most awful experience at the Oakhouse, sub-standard from start to finish. I had booked a table weeks before for a Sunday lunch to celebrate my husband's 60th birthday. There were 8 of us all together, 6 adults one child & a toddler, which I had informed the restaurant of at the time of booking. When we arrived we were shown to our table which was for 6. When we said to the waitress it will be a bit of a squeeze she said they were busy & full so she could add a chair onto the end next to a high chair for us. We reluctantly agreed & all squeezed in, the high chair was dirty & the table was sticky. We ordered drinks & some small plates to start before our main meal. Wish we hadn't bothered! We waited 40 minutes only to be told that not all of the food we had ordered was available! We settled for the reduced starters & they were mediocre at best. Our glasses were empty & nobody came to offer us another drink. After an hour of being in the restaurant, we were informed & I quote 'the kitchen is broke'! I kid you not! Apparently a fuse had blown and we were not going to be able to have any food! Even though the group of young guys on the next table had their mains despite the fact that they had ordered after us! We were offered a free drink but of course we were all hungry, we had two young children with us & they didn't want a drink they wanted their lunch. We got up to leave & then the young waitress told us we had to pay! For what? Appalling service? incomplete food order? filthy conditions? No chance! We walked outside and were then pursued by another young woman who did not introduce herself to us so we had no way of knowing if she was a supervisor or management of any kind. Instead she basically just wanted to tell us that we had upset a 17 year old and then continued to defend herself and the rest of the staff by telling us it wasn't their fault! She was then joined by the chef who did the same thing. No apology, no empathy, no understanding of the fact that we had two hungry children, our celebration had been ruined and we had had enough! Needless to say we will not be returning to this disorganised, haphazard, chaotic shambles of a restaurant. Absolutely disgusting treatment!
503leeo . 2023-05-21
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Tired, slightly hungover, and thirsty, I stumbled across the oak house on my way to watch my friend play football. Upon entry, I was warmly welcomed by the staff, and by Taylor in particular, who asked my what I would like to drink. It had just gone midday so a pint was on my mind. I ordered a Moretti, which was poured exceptionally. The first sip was like nectar, and I sat down and started speaking with the staff. I got into a conversation with a staff member who will remain nameless about her night out in Chelmsford and about her ‘friend’ she had seen that night, who had apparently been on a date that night and how he behaved towards her. I understood how she felt, and it felt nice to be there for her with the ongoing issue. They were all hard at work, and informed me of a comedy night they have at their venue in a few weeks which I am considering attending, and although I thought the comedy had started early when a staff member tripped on a step (Ick), I am more than pleased with the £10 ticket prices. The inside of the pub is modern and comfortable, and would highly recommend a visit should you be in Maldon.
EddieJC99 . 2023-05-15
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First time I visited, having breakfast with friends. Staff were lovely, food was great, well worth stopping by
polianne spraurl . 2023-05-03
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Always busy always good food and always lovely helpful staff..definitely worth a visit ..their unusual toasted sandwiches a dream especially chilli rubbed steak with red peppers and cheese
Karen S . 2023-05-01
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Stopped by after a walk for a coffee. The capuchino was very good and the service was excellent.
Tom Mead . 2023-04-30
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Amazing service, really friendly and welcoming. Fabulous lattes, and the food so beautifully presented and so generous. What a really lovely find. Definitely a complete treasure in the heart of Maldon. Thank you guys we will definitely be back. 😀😀😀
Katie J . 2023-04-29
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Very nice. Food delicious, friendly staff and great beer.
theresa hicks . 2023-04-16
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A beautiful venue, lovely atmosphere and gorgeous coffee. We frequently visit this place as it’s spot on every time. Food is amazing as it the drinks and service. We look forward to returning to this gem of a coffee bar very soon. We highly recommend the coffee house to friends and family.
NorthStar13181800298 . 2023-04-15
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Brillamt breakfast with my son on mother's fay.
Ellen Bardo . 2023-03-23
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Once again a really nice place for a breakfast meeting with some friends. However I must say the sausages were on the small side, they looked like half sausages. Other than that. No problems.
Peter Ruddick . 2023-03-10
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Coffee and homemade cake for 2. Tasty food, nice setting by the window.
Russell Ellis . 2023-02-18
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What a find! Absolutely banging Eggs benedict, amazing professional staff, truly a hidden gem....right on the high St 🫣 Find a better brunch in essex ???
lets dothis! . 2023-02-12
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Popped in for lunch £36 wasted.. Haven't been before and won't bother again The oakhouse burger was a tasteless beef patty and built into a massive tower with greasy fatty bacon and overpowering greasy cheese. Virtually no relish. Chips were ok but for £15 this didn't represent good value . My ham egg and chips was a disappointment too. Slippery slidey fried eggs covered in grease on top of a tough chewy grilled gammon steak. We both left disappointed and this meal was not good value.
bassfisherman2019 . 2023-02-11
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Booked for suprise birthday bash upstairs, 1st visit, great service
Fiona Johnson . 2023-01-30
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Very tasty, clean friendly service. Very nice setting and atmosphere. Food perfectly cooked. Open fire really topped off a very pleasant lunchtime.
939vlade . 2023-01-29
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Had a great Christmas party, food was very good overall experience was very positive
Jerry Sapiano . 2023-01-18
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Really good cold beer and a warm atmosphere
rob smith . 2023-01-18
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Give it a miss if you are vegetarian. Don’t know who was cooking but my meal was over cooked. Sausage and haloumi completely cooked to a cinder, and they have the cheek to serve this to customers. Awful meal, avoid, they clearly have untrained staff in the kitchen that have no pride in how food should be cooked.
Laura Lincoln . 2023-01-09
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Great Bar in centre of town with good drinks and food menu, Good service with lots of exposed beams.
cottaa14 . 2023-01-08
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Lovely place. Nice food attentive staff. Went there for Christmas do.. Couldn't fault it very nice day
Richard May . 2022-12-28
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It was a very nice lunch and all so good service.
Mike Rudd . 2022-12-24
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We had our Christmas do here in December, really well organised. There were over thirty of us, I am gluten free and was fed with no Ill effects and had a really nice meal. Chef actually has an allergy himself so is clued up, which...
Bav96 . 2022-12-21
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We held our club Christmas party, dinner and presentation evening at the Oakhouse. They fed 37 people with generous portions of delicious food. Their service was intelligently planned and superbly executed. Quality food, efficient organisation and lovely friendly staff. If you’re looking for a venue for a large dinner party, I’d really highly recommend the Oakhouse.
Rowena IM . 2022-12-20
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We held our club Christmas party, dinner and presentation evening at the Oakhouse. They fed 37 people with generous portions of delicious food. Their service was intelligently planned and superbly executed. Quality food, efficient organisation and lovely friendly staff. If you’re looking for a venue...
120redb . 2022-12-20
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Stopped for a mid-day coffee and a chat. Service OK, coffee was good and flavoursome, reasonably quiet place but nothing exceptional. May review again if visit for a meal.
Nick G . 2022-11-30
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Enjoyed a family breakfast here Saturday morning. Food was great, service was good and had a lovely cosy atmosphere, especially on a dreary day! Thank you for accommodating the 15 of us. Xx
Carolyn Brooks . 2022-11-20
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Excellent food. Highly recommended!
Laura M . 2022-11-18
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I have been regularly visiting here for quiet beers to pass time over the years and also for lunches with friends. The food is very nice and they have a good selection of beer. I've only really ever been when it's very quiet but I believe it can have be more lively at the weekend
Gail Taylor (Force Ten Gail) . 2022-11-17
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Great atmosphere and really lovely tea.
Jonathan Reuter . 2022-11-10
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Lunch and daytime's this place is civilized and a nice venue for a light meal and a drink. Friday/ Saturday nights, more loud music and venue for the younger Maldon crowd.
jake collins . 2022-11-02
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Went this morning for breakfast, lovely welcoming staff and super full English breakfast the walnut bread was delicious, highly recommend, cheaper and better than the continental cafe across the road.
Dani “Dani dan” . 2022-10-30
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Really disappointed. Walked in and wasn't welcomed, greeted or looked at by staff. Seated ourselves and passed several tables in need of clearing and noticed straight away the sticky floor! When we sat the table was also filthy and covered in crumbs so I sent...
Laura Ann L . 2022-10-17
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Went to visit for lunch today, upon entering the floor was SO sticky and unclean my feet stuck to it! Not much better when we seated ourselves and there were no menus out and the table was filthy! When my partner brought back an old worn menu from the bar covered in a film of dirt we decided to leave and go to what used to be wimpy!! Much cleaner and friendlier. Will never try the oakhouse now.
Laura Ann Leforgeais . 2022-10-16
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Well done to the tall blonde young waiter, took note of all my dietary needs which are many. Had a gorgeous lunch of chicken and avo sandwich with salad. A lovely relaxing atmosphere. Well done 👍
Dee Campen . 2022-09-19
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If I could put zero I would. Staff totally ignored you, to busy on phones flirting with kitchen staff. They could earn a lot more if staff where attentive. We had to go elsewhere for a coffee. Customer service so bad it overlooked anything else. I would rather staff on the ball to needs than looking in mirror texting and flirting.
Daniella Evans . 2022-09-15
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Nice for breakfast and lunch good value for money
Chris Thurston . 2022-09-13
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A nice lunch reasonably priced.
Simon Reynolds . 2022-09-12
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Really rather sweet. Had a late breakfast on Sunday morning there. Not to busy and service was attentive. I sat inside as the roadworks traffic lights made car fumes rather unattractive with food. Might return for an evening to see how different it is then. Recommended
Matthew House . 2022-09-12
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Excellent food. Quiet place even if crowded. Fair prices. Clean bathroom. Satisfied
Brunella Crotti . 2022-09-06
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Excellent food, great service and well worth a visit. Try the chilli rubbed steak sandwich!
jon doyle . 2022-08-19
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We arrived here at about 9.15 on Sunday morning. We went early as we had guests coming for lunch. At 10.05 we were still waiting for our food, and on enquiring were told it would still be another 10 minutes. At that point we decided to leave. I said to the young waiter that I assumed we wouldn't have to pay for our coffee, and he said no, and we'll give you a voucher for free coffee next time. After waiting 5 minutes for a voucher we had to leave without it as we were now running very late. I appreciate they were short staffed and busy, but there was another family whose order was taken less than 2 minutes before ours and they'd been served and finished eating in that time. Such a shame its spoiled our opinion of them.
Elaine Binder . 2022-08-19
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Popped in for family breakfast- service was super & food was excellent. Lovely coffee.
Mary Pettet . 2022-08-18
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Love this place. Fabulous staff x
Karen Collier . 2022-08-12
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Lovely old building and decor, good selection of really nice value for money food. Great service from really nice, friendly, cheerful staff. We went in for lunch, never been there before, we were very pleasantly surprised. Definitely worth a visit, will be going again. No food served in the evening though.
Gerry Burl . 2022-08-12
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This establishment can be found near the top of the High Street & has seating both inside & outside the building. They can provide you with drinks & snacks or something more substantial if you prefer.
MIKE P . 2022-08-05
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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84 Opinions
Nice place for a beer if the weather is ok. We had lunch and honestly, it is not a place to eat
337 Opinions
Went for Sunday lunch with friends. They were very busy but staff were still very attentive. Food was decent quality pub grub and reasonable value for the money.
425 Opinions
On the 5th October a group of us were booked for a meal at the Green Man: we had booked by email a few days before and the day before we phoned to confirm and change the numbers from 8 to 7. We were told that would be fine and no problem. On the day we arrived and were told they had no record of the booking because it wasn’t in the book. The bar staff said we couldn’t have booked by email or it would be in the book. We said we’d phoned the day before and were told that would be fine: the bar staff said we must have phoned the wrong number. We used the same phone and pressed redial: the staff said we should wait a moment as their phone was ringing. We pointed out that proved we’d used the right phone number: the bar staff said she’d no idea about that and we couldn’t have made a booking because it wasn’t in the book. Her attitude throughout our discussion was extremely off-hand, bordering on rude: she gave no hint of an apology and no indication of what could have gone wrong with their system for taking bookings. Even when we’d proved that we’d phoned the right number, she refused to accept that we’d contacted you at all and simply said you were too busy and couldn’t give us a meal. It was made very clear that she just wanted us to go away. Luckily we were able to make a booking on the spot for the King’s Head, who in complete contrast to the Green Man were very helpful & gave us an excellent meal. It is a great pity that their standard of service and politeness has deteriorated so much, since we as a group regularly sail to Burnham and have used the Green Man for many years; however we shall no longer trouble the Green Man with our custom since it is clearly not wanted.
1474 Opinions
Lovely Sunday roast, nice atmosphere and excellent service. thanks Laura for looking after us!
2152 Opinions
Great staff, good food and very dog friendly pub, so friendly in fact the furry customers have their own menu. We have been a few times and will continue to come back.