O Yes Pizza And Kebab House in Torfaen

Good food and good chat with the bossmen who are working if you go and collect.

My husband ordered a pizza box for collection. I collected this and brought it home and realised that half of the order was missing (no kebab meat and no chips). My husband phoned them to sort this and the staff member tried to blame me, saying that he had shown me the receipt for the order. He had only shown me the receipt to check the customer name on the order so that I could verify that it was my husband's order and not somebody else is. The staff member eventually admitted their mistake offered to deliver the missing items. 1 hour and 15 minutes later, these have still not been delivered and I am now going to bed hungry as it was my part of the order that was missing. I understand that mistakes happen but they had the chance to rectify this and instead made it worse with their poor customer service.

I ordered food, only half turned up. When I tried to ring to get the rest I couldn't get through because they turned there phone off and was probably the worst food I have every had.so anybody who reads this don't even try because I'm going to food hygiene( friends of mine) to shut this place down asap.

Tried ordering from this place a few times. Says open on uber eats, says open online. Everytime we order. We get an email about 20 minutes later saying canceled. We try call them to find out why its been cancelled and they turn the phone lines off. A few weeks ago, we ordered. Order was cancelled around 9pm. Said it was open till 12.30. Called them and we was told on the phone they decided to close early and won't be accepting orders. Why have website and uber ect stating its open and accepting orders, just for them to close whenever they want and cancel orders. Will not be ordering again, it's a waste of time.

Great guys in the shop, always great food, gold standard of kebab

They welcome you so nicely. Just try to order by 11pm because they run out of food fairly quickly.

Lovely food and excellent service 👌 would definitely recommend

Food is amazing, staff friendly great value for money

Disgusting food Horrible customer service over the phone the man was rude Ordered a pizza box meal and they put all the dinner, salad and chips ONTOP OF THE PIZZA ITSELF. Had to go digging to separate the junk from each other to be left with such gross and soggy food and felt sick after a couple bites. Genuine horrible food and horrible service

Amazing again, every time I order its Amazing, hot, and early delivery. The food is amazing. My daughters meals (kids meat and chips and pepperoni and ham pizza and in their words were super amazing) I've been ordering from here and collecting for a long time, i should of put this review on here ages ago, but im not one for the Internet, this place for me is hands down the best around.

Friendly staff and good food, thank you!

Just bought 2 kebabs,1 large and 1 extra large, and a pot of garlic sauce £19.20 Absolutely gorgeous...fresh tender meat, lots of lamb, enough for 4 people to be honest 🤣 4 Fresh pitta breads and onion.. very tasty, would definitely buy from here again.

Disgusting food and staff are agressive and rude. Manager thinks he big and tough throwing his weight around and trying to intimidate customers when they slightly complain about food and accuse the customer of tampering with the food. Embarrassing behaviour

Terrible kebab, really looked forward to it. Ordered shish with salad. Had hardly any salad and everything so soggy. Will not order again

Had 2 chicken shish wraps was lovley really enjoyed it one i finally ripped half of tone of paper off to get at it and would of been 5stars but rather pricey lately

Absolutely shocking, food took almost 2 hours on a Tuesday night, turned up cold, without sauces requested, ( so dry kebab) will never be ordering again

Thank you ,everything fresh and delicious always !!! Best customer service !!!

Normally satisfied and do order relatively regularly... But as per the photo.... This is meant to be a large chips, cheese and chilli... Could've probably put that in a smaller box and charged as a small too... Also food was lukewarm at best, though delivery driver did say that she went to the wrong address first (a street with a very similar name about 2 min walk away) - so the bag of "hot" food has been walked for 2 mins first in the 3 degree Celsius streets, with a cold bottle of pepsi attached to the bag that has the "hot food" in... Probably will order again, but not what I ordered today if this "large" portion is normal.

Best garlic sauce based pizza ever!

Had a few orders from here. Had mixed reviews but ordered again. They sent onion rings instead of Chicken nuggets. We phoned and they sent chicken nuggets straight out with the next delivery. Very friendly guy on the phone. I know people have had issue with wrong orders but I can only compliment the staff. Food was hot and tasty.

Found this place on google maps and it was a great find. Excellent service, amazing food, very fresh and tasty would definitely recommend.

Desing 2 to shout about food was nice but salad was freezing haha

Get the kebab wrap. It will rarely disappoint

Quality food, fast service and always fresh food

I love a good lamb doner, I've had a few times from here but have finally given up because it's usually either rock hard dregs or lukewarm to cold. I wish people would ask .. would I eat this before shipping to customers.

Wow! It was hot, tasty, and delivered early! What's not to like. I think I have found my new takeaway.

I just had a chicken kebab and it was really greasy.🤢

Much the same as any other kebab shop. Needs to do something special to stand out.

Drove up from Newport just for a kebab lovely and spicey

Disapointed they forgot the pizza and then i found chesse in kebab when i ticked no cheese who puts cheeae in a kebab anyway yuck and it wasnt very warm either customer service is rubbish the guy didnt care i have always ordered from here and its always been really good but will order from somewhere else next time not impressed

Brilliant customer service and their food is always great.

Regularly have food from here. Very tasty and hot food. Recommend it.

Very nice and helpful service. Great food for good prices

Fast delivery, good quality food, would recommend 👍

Excellent. Before time as always ,lovely food and couldn't asked for a nicer lady to deliver it 😊

I’ve used to love this place unfortunately few weeks ago I’ve found piece of plastic in my chicken shish. Gave them another chance and yesterday there was short black hair in my friends mix donner. Won’t be coming back despite the fact food is tasty.

Great food (mixed grill is my favourite) very competitive prices

Worst experience and customer service ever!!!! DO NOT ORDER FROM THESE!!!!!!! After delivery of our food and being it being wrong, called politely to explain it was wrong. They could not take any responsibility and blamed us that the order was wrong.. No offer of resolving the already paid for food or anything. The guy on the other end of the phone had no form of customer service, people skills or generally curtiousness.. Used these many times before but will now never go back and would highly recommend to anyone never to use these. Kebab shop in Croesyceilog knocks spots off these guys!!!!

Had a chicken kebab around 9pm. Woke at 3am with servere stomach cramps and started throwing up. Hm🙄

WELL, working very long hours, decided to order a MIXED MEAT (chicken & lamb) doner kebab and chicken doner kebab just out of laziness! Order came before estimated time BUT was COLD and one meal was wrong! Called shop, told me it couldn't be cold and if it was it was the salad and sauce that made it cold!! It was cold!! Won't be ordering again from there, cold food and cold attitude!!! Just Eat are my next port of call!!!