Family Grill House in Torfaen

Had food from here was shocking...pizza and chips where undercooked chicken was way over done Not the first time we've had bad food from here but given the business benefit of the doubt Won't be ordering again 😒

Food always delicious. And arrives quite promptly. Stopped bothering with Dino's down the road.

Food is always outstanding, prices are unbeatable for the quality of food you receive. Impeccable customer service every time, always a brilliant atmosphere from staff :) overall would highly recommend.

Me and my partner had food from here yesterday and now have food poisoning from it the corn was pink and chips were burnt my partners pizza was burnt and half cooked

Had a bad experience a week ago with order not turning up but owner messaged me and apologized directly and offered us 40%off next order to try them again and I was impressed this time. Bit of a hiccup with ordering on phone at start with order and address being wrong but they phoned me to make sure it was right and we corrected it. Food arrived quickly and was very tasty. Glad we gave u a 2nd chance and thankyou for the apology.

Always order from here. Good value for money and very tasty food. Friendly staff and fast delivery

Very fussy on food this place very lovely never let me down also staff are lovely

Frequently have food from here..Nice every time. Delivered hot..Friendly helpful guy on phone..Whats not to like.

Ordered a chicken sandwich but what I had was like a piece of chicken no coating cut in half and was like leather and tasted disgusting so i only took a few bites and after an hour of eating it I was sick and I had horrendous pains in my stomach will never order from here again

Fantastic food delivery driver fantastic

Very lovely food and always nice and hot when it been delivered

Second time ordering from here after getting a menu delivered , Im extremely fussy with my food & it was absolutely stunning , love that they have their own app , the food is always delivered hot , fresh & delicious the staff are always very polite & more than happy to help will most definitely be a regular customer the best kebab iv had in pontypool in a very long time 😁😋

Poor staff. Rip off with there money and still charge you if you want to cancel any food awful awful restaurant.

Good food and well friendly staff/delivery driver! Cant fault the food here and I'm a chef

The driving abused me outside my house and chucked my food at me will never order again

Really tasty delivery was quick I would recommend

Hot food and friendly driver, I couldn't eat the chicken at it smelt off 😑 🤢 so ended up eatting the small chips for dinner.. also ordered a pick a mix and all the sweets were stuck together and chocolate melted together, it was 1 sweet stuck together 😩😠😐😡 so disappointed!!! Tried calling but no one answered. I will not be ordering again...

Best takeaway in pontypool upper area. Hands down. Lovely food and staff.

Recently moved within the area and could not fault the service or the food. The food is always fresh tasting, clean and grease free with a great portion size and cooked to perfection. The staff are always bubbly, friendly and professional toward the job. I would recommend this great place, you wont be disappointed.

I bought a 14 inch ham and pineapple pizza hardly no pineapple on the pizza it was eight pound fifty and had a 9 inch margherita pizza for free very disappointing never a gain very disgusting had chips as well they were like rubber never recommend family grill pizza place never be ordering food from hear a gain had better from else were never recommend it to any one very disappointing

Always lovely food, service, friendly and on time. Highly recommend :)

Best kebab shop about!!! Cant fault it at all. Perfect pizzas and nice tasting kebabs.

Staff are really friendly and the prices are great aswell as there food.

Excellent food nice pizzas! Nice and hot defo recommended 👍 thanks for the extra 2 small pizzas surprised 😋 will be back !

we ordered food for the first time from here today it was here within half hour and bloody gorgeous food would defo recommend we will most defo b ordering again thank you

Amazing. Couldn’t ask for any better service than a sloppy foreskin named Ali (Like Ali A) the music in the building was thoroughly enjoyable love the place would recommend