Novotel London Bridge Restaurant in Southwark

Assolutamente soddisfatti, pulizia, confort, posizione centrale, disponibilità del personale. Ho molto apprezzato il sevizio di avere l’acqua potabile sempre a disposizione senza il pensiero di doverla acquistare prima di rientrare

Great service!!, our waiter was very kind!!

Excelente hotel, quarto maravilhoso. Café da manhã imperdível, funcionários ótimos e bom restaurante para outras refeições. Tudo limpo e agradável, um excelente 4 estrelas.

The food is good and the atmosphere is very nice. The attendants were very polite. I think it's worth a visit.

Shocking service. Waited ages to order and then when asked for mayo had pretty much finished meal and then charged service and for one more drink than had actually had

Popped in for a pre-theatre meal. The decor is pleasant. The staff are friendly and welcoming. The food was okay. Nice portions, but slightly unseasoned.

Dear Team, I would like to Thank Antonio for the amazing customer service. He help us on give us some food recommendations and explained it in also in Spanish since my partner doesn’t speak good English. Great food! I will definitely come back 😍

Really nice place and nice service!! Thanks to our waiter Jude for the service, was very polite and gentle.

Nice hotel bar/restaurant. Service was excellent. Unfortunately the burger was a bit dry. The fries were awesome though.

After trying to book afternoon tea at this hotel no fewer than 3 times by email and phone, on the final attempt we were assured the booking was made and there would be no problems. On arrival, we waited in the wrong area. Staff were pointing and clearly noticing we were in the wrong place, but no one came over to speak to us. After speaking with reception we made our way to the right area. We made our way to the bar where our booking details were taken. After much flicking through printed emails of bookings ours couldn’t be found, but a photo was taken of the email we had sent 6 days earlier. Then someone else was called over to take a look at the same email. After confirming we did indeed have a booking we were pointed to the seating area. We took our seats and then were told afternoon tea is served at the rear of the restaurant in the corner. Our server was polite, and brought Prosecco over along with tea. They also removed the egg sandwiches ahead of time as this isn’t one we’d eat. The sandwiches were very dry with very minimal filling. The cakes are mass produced ones which didn’t match the menu. The scones too were small and very dry. Overall the food was very poor and we both agreed the worst afternoon tea we’d ever had, even worse than some places we had paid much less for. Extra tea was offered, but never arrived. Our advice is if you are looking for a treat in London and you want afternoon tea, steer clear.

We had a wonderful evening with good drinks and very tasty food. The restaurant looks very modern and the waitresses are very friendly. Absolutely recommended and we would come back at any time.

Friendly, welcoming and very helpful staff

The vegan burger might be one of the most terrifying things to come out in a long time.

We had dinner at this restaurant inside the Novotel We had a good time, the food was good, the prices were a little high Service quite slow but still friendly

Perfect service, friendly staff, delicious coffee.

Great expérience, kudos to Rasa and Andrii for their professionalism and kindness.

Gourmet Bar & Restaurant is a culinary oasis where exceptional food, charming ambiance, and attentive service converge to create an unforgettable dining experience. Whether you're a seasoned foodie or simply looking for a memorable meal, Gourmet Bar & Restaurant exceeds expectations on every level. From the first bite to the last, you'll savor every moment spent in this culinary haven.

Great place and great service specially from andrii.

Maybe we hit it on an off night since other reviews are so good...but our food was just ok. Two menu items were not available and the menu isn't terribly large (this was at 7pm, so it wasn't very late). I had the pumpkin tortellini and it was chewy and hard on the edges like it had either been undercooked or sat out for a while waiting for someone to order it. The hostess was so attentive and so kind though. I think if we went back it would just be for drinks and the really yummy fresh popcorn they give you with the drinks.

We had an amazing experience at the Gourmet Bar and Restaurant. The service stood out for me . It was exceptional. The team checked in all the time to see if we were okay and if we needed something Special thanks to Rasa who was very welcoming and helpful 😊

Had afternoon tea here and more than anything, we enjoyed the lovely nature and great customer service. Rasa was one of the lovely team members that we met and she was such a kind person. Would come again, especially if Rasa is around.

Nice bar and restaurant part of the novotel London Bridge, lovely cocktails and tasty food. They accept walk in

Food & Drinks very good. I was impressed by the excellent service (waitress from Spain), who even got me a cocktail off the list. Very professional and customer oriented service, thank you 🙏

I've been working from here once a week for a few months, it's a lovely calm spot, the coffee is great, and the staff are always wonderful. I was especially impressed with Maurizio, his customer service is always remarkable! A lovely, happy and positive person who always goes the extra mile for me and other customers around!

Good restaurant, however the cooking of the meat is not requested, the fries are not salty and Calories are not displayed, so it’s complicated to eat when you suffer from an eating disorder 😭

Disappointing visit - wish we'd gone elsewhere and not believed the reviews. Pleasantly modern decor let down by terrible service and mediocre, expensive food. Waited to be seated at the entrance and were ignored for a good few minutes as the staff milled about. Eventually we were shown to our table and left to peruse the limited menu. We ordered from both the main and kids menu and while the drinks arrived in a timely manner, the food took a good while longer. The Bao buns were tasty if somewhat lacking in filling. The rack of ribs were tough but the sauce was nice. The kids burger was dry and lacking in taste. The adults burger was ok. Nothing special. Kids pasta was simple and to be fair, hard to mess up. The brownies had an odd floury taste and texture. What really disappointed us was the service. Nothing really stood out until the deserts were served. A forgotten desert left one child without until we complained. The forgotten desert to forever to arrive and the subsequent bill took 2 attempts to get. Avoid if you can and go to one of the smaller family ru places nearby.

We stayed at the Novotel for a week and were actually in the bar/restaurant every evening. The location is super cozy and thanks to the nice waiters we felt very comfortable. Our little highlight was the waitress Laura. She made our vacation even better with her kind and sunny disposition. Thank you Laura! Thank you Gourmet Bar!

Barista Maurizio knows how to make coffee the excellent Italian way. One of my highlights! Hip and stylish atmosphere.

We popped in on the way to the Marcos New York Italian for drinks. The very helpful, polite, friendly and smartly dressed staff greeted us, led us to our table and brought our drinks over to us. It was a very comfortable, and relaxing atmosphere, the decor is lovely and there was some sort of a diffuser spraying lovely scents into the bar area which really added to the ambiance. We will definitely return next time we are in the area

Congratulations to Maurizio for his hospitality and availability, we felt at home

Amazing ambience and great staff. Thank you Mauricio for your hospitality

We met Vera the Supervisor / Teamleader at the breakfast room. She explained how it worked with the Buffet and where to find your things. She welcomed everyone with a smile and treats each customer attentively. A very good host, one can see how she likes her work. Well done.

We usually don’t stop at a hotel restaurant when traveling, but when a party of 5 is hungry and one is 7 years old - you go for an interesting posted menu. So in we went and we were glad we did. The food was quite good, the service quick, the atmosphere relaxing, and the price reasonable. Everything was delicious - pumpkin tortelloni, Caesar salad, BBQ Pizza, nachos, burgers, and a kids meal along with a glass of milk and some beers made for an enjoyable and relaxing end to a wonderful touring day in London.

Super cozy and such a wonderful place. The ribeye steak was perfectly cooked and the drinks were great. Absolutely satisfied with this restaurant

Novotel London Bridge hotel restaurant, with a very pleasant atmosphere. Very friendly staff, especially Laura the Spanish waitress, who treated us especially well. Varied menu, with children's menu. Correct quality-price ratio.

Loved the atmosphere and super attentive service here!

Lovely bar! Staff were friendly and super helpful.

Had a great time at Gourmet Bar. The staff were all really helpful and friendly. Thanks again 👍😁

I recently visited this bar, and I must say, the staff here is incredibly friendly and accommodating! They go above and beyond to make you feel welcome. As for the food, it's so delicious that it makes my taste buds do a happy dance – it's like they hired a team of gourmet comedians for the kitchen! Overall, a fantastic experience that left me with a full belly and a big smile.

Lovely team here and I was made me feel welcome as soon as I walked in. The food was decadent and service was excellent, great experience all round and will be returning!

Amazing service and even better staff

beautiful little bar with a lovely selection of food to choose from. the sandwiches were my favourite. experienced lovely customer service from the staff

Was walking by and popped in for a bit to eat,OMG the food was delicious and the team in there was so helpful and friendly would definitely recommend.

I was very pleased with the venue and with the food. The staff were very friendly and helpful and the service was amazing. Will definitely come back.

Visited here on Saturday with my family for a few drinks, lovely atmosphere and great friendly attentive staff, certainly a credit to the company. Will definitely come back here again!

Great spot for a drink whether you are staying or passing by. Nice, smiley, attentive and friendly team! Will most likely to return on my next visit to the area

Amazing service overall , attentive staff ! 5* Shoutout to Sklyer did an amazing work!

We had a wonderful time here!Great food.The staff are amazing and overall the service is impeccable. We will be back soon

I went for a drink with my friends. Staff was lovely. They went on and beyond to accommodate our requests. The cocktails were very well presented and very nice. I'll definitely go back!

Best experience I had on my visit. Thank you guys. Team is lovely and everything smooth.

Great experience. Friendly staff and overall super service.

Hemos comido fenomenal en este restaurante junto a London Tower al que llegamos por casualidad. Khan fue muy amable. Gran variedad en carta a precio asequible. En nuestro caso comimos pasta y postre. Muy buena elección y el local muy agradable 👌

Restaurant de l’Hotel Novotel London Bridge. A peu de carrer, Terrassa i integrat al lobby. Obert a tothom, client allotjat i de carrer. Carta variada, menú infantil, ideal per a menjar alguna cosa ràpida però ben preparada. També fan còctels molt elaborats. Alguns dies música en directe. Personal molt atent i el local és molt acollidor .

Everthing about this place was perfect. A fantastic all round experience

We had “full” breakfast here which was a buffet style with many healthy choices. Lacking was smoked salmon but like very much vegan croissant and all the fruits and nut choices. More vegan protein choices needed. Kids under 15 free. Adults 21.75 pounds each. Would come again.

Good food & drinks, perfect life music.

Very nice! Drinks and food and stuff !

First night in the city and we were tired. We'd had a reservation at a local pub but were never served a menu or even acknowledged, so we left. We were wandering around near our hotel (not the Novotel) and came across this place. We were seated right away, given a menu and had our drinks to us in short time. The food was delicious and staff friendly.

Today I was there and it was my worst experience of eating out. Although an interior of this restaurant is nice and cozy, a Buttermilk Chicken burger (£16,50!!!) was absolutely horrible. The burger bun wasn’t fresh, the chicken was oily and the salad had bitter flavour. Chips were extremely oily as well. And one more thing that shocked me, none of the waitresses asked me if I liked it or not. However, they didn’t forget to include the service charge 10%.

Aqui bc come e bebe bem com preços razoáveis…

We had afternoon tea here a few days ago whilst on a few days break away in London . I had purchased a combined voucher for the Shard and afternoon tea at this hotel for my husbands birthday. Unfortunately we were both very disappointed, had a lovely time at the Shard , fab views and we were then looking forward to the tea at the Novotel London Bridge . However it was very disappointing, we have had a few afternoon teas in the past which would knock spots off this one .! The sandwiches were very bland , and the scones seemed theyd been quickly heated up in microwave so by the time we ate them they were quite stale. As for the clotted cream, it was all flaky as if it was off and not like a cream at all . The other little cakes were okish but nothing special . So if you’re purchasing one of these voucher gifts for the Shard and afternoon tea think again . The view at the shard however was lovely but I would choose somewhere else for the tea .

We had afternoon tea here a few days ago whilst on a few days break away in London . I had purchased a combined voucher for the Shard and afternoon tea at this hotel for my husbands birthday. Unfortunately we were both very disappointed, had a lovely time at the Shard , fab views and we were then looking forward to the tea at the Novotel London Bridge . However it was very disappointing, we have had a few afternoon teas in the past which would knock spots off this one .! The sandwiches were very bland , and the scones seemed theyd been quickly heated up in microwave so by the time we ate them they were quite stale. As for the clotted cream, it was horrible , it was all flaky as if it was off and not like a cream at all . The other little cakes were okish but nothing special . So if you’re purchasing one of these voucher gifts for the Shard and afternoon tea think again . The view at the shard however was lovely but I would choose somewhere else for the tea .

Absolutely awful DJ here. Plays boring music I could have fallen asleep. She also will not take any song requests and pretends she doesn’t have the song or YouTube. Not sure why you are paying for a DJ when I can play better music off my phone. Very boring atmosphere, don’t visit unless you are forced to, I won’t be returning.