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3.5

Based on 128 opinions finded in 1 websites

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Nº 419 in 507 in Suffolk Coastal

Nº 133 of 152 British in Suffolk Coastal

CUSTOMERS TALK ABOUT DISHES WITH..eggscreamsausagecakecookedroastcheesesaladfishsandwichcoffee
Score
OpinionsNoteTripAdvisor1283.5

comment_iconOpinions

The staff are concerned for the enjoyment of the customer. Consistant standard of food. Very busy but, all very clean and tidy. We had a problem and Chrissie sorted it efficiently. Thankyou

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Shirley H . 2024-11-07

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Best coffee in woodbridge Always great taste very friendly staff Always have great coffee keeps me going all day lovely taste Go and try it

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Gerald R . 2024-11-07

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Came for a couple of coffees was greeted at the tills by Matt and Ali lovely service with smiles Great team great coffees great service

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Francis T . 2024-11-06

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Food was lovely and the service was impeccable! A lovely gent named Matt served us he went above and beyond. From a warm welcome as we walked in, helping me get a high chair and rearranging furniture to accommodate 2 children and to top it off a kind goodbye. Would defo recommend!

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Lorenne S . 2024-10-30

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First visit for breakfast asked for hot plates as so many serve upon a cold plate. Alas another barely warm plate whether everything is precooked ready to serve do not know but put the back of my hand on my breakfast before even attempting to eat any of it and all the food barely warm. I asked for all but the eggs as do not eat them and did not want beans but have double mushrooms instead. Plate came up with beans one small mushroom portion. Considering it all gets entered on the till as you order how this happens is beyond me.Tasty but better if hot this was only hot enough if you shoved the whole plate of food in your mouth in one go because eating items gradually meant before you finish eating the food left on your plate is cold. Surely the restaurant manager or manageress should be aware of this and should take action so this does not happen.Whether will return do not know as not cheap if not enjoyable.

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patricia b . 2024-09-17

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Called in on my way home for a spot of lunch . Good choice on menu . I went for a jacket potato. Which turned up as soon as I got to my table I finished off with the home made trifle both we're well presented and very tasty rounded off with a nice coffee . A very pleasant place to sit and relax plus all the staff are very helpful and friendly

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Paul B . 2024-09-08

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We always enjoy the club sandwich it's very tasty. The staff are very friendly and helpful. The whole cafe is bright and airy and always very clean

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Shirley B . 2024-08-07

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Really lovely food, reasonable prices and a great environment. The staff are an credit to the business, exceptional service and really friendly.

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Koba . 2024-08-03

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First time visiting this place…. Wow! The coffee is served by very pleasant staff, lots of choice for a sweet treat and the cheese scones are some of the best I’ve eaten! Plenty of space inside and out. Will make sure I visit again soon!

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Foodie D . 2024-06-15

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The Cafe food was a big disappointment. Admittedly, we only wanted a sandwich and I asked for Gluten free bread. What arrived were 2 slices of white rubbery squared sliced bread, a thin scraping of tuna and mayo ( no butter) the smallest amount of salad on the side. Honestly it was pathetic and unappetising. something that could maybe cost at best £2 to make was £8.00. The coffee was lukewarm but more generous. We had to walk out of the main cafe entrance and around the front of the building carrying our drinks, to get to the outside seating area. Not much cop all in all.

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Deb M . 2024-06-11

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Went to Notcutts Woodbridge for afternoon tea with friends. I can’t recommend it enough, I booked in advance they where so friendly on the phone. As soon as we got there so welcoming. The table was so beautifully set with lovely napkins. The food came out and was absolutely amazing. The staff where constantly asking if we needed anything they where so attentive. There was no rush lovely afternoon. Thank you Notcutts for ⭐️⭐️⭐️⭐️⭐️ service. Definitely recommend

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amanda c . 2024-04-30

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Popped in to the Garden Centre restaurant while waiting for others to join me. Very surprised how nice it is. Immaculately clean and staff so friendly. Coffee and cake really good too. Very restful, A good place to meet friends.

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David R . 2024-04-17

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Been going there for a long time always enjoyed breakfast and lunch and service Until this week just finish our breakfast when someone took our plates etc ok we had finish but we thought is was out of order as we stay there for a coffee notice this person was doing the same with other tables never seen before ...... need to re think this for sure

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paulbartolo1 . 2024-03-01

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Slimmey eggs . Undercooked bacon. Left most. Beans looked old stains on pots. saw my breakfast sat there way before my friends

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Tony R . 2024-02-20

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Notcutts restaurant is lovely. Very clean, good ambience and friendly, efficient staff. The gardeners breakfast is very well presented but was a little low in temperature unfortunately. Only criticism. The smashed avocado breakfast was delicious. Overall a really good experience.

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sally r . 2024-01-21

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Great lunch today, outstanding service as always despite being very busy everyone still smiling. Cod and chips, lovely crispy batter, mushroom and Camembert wellington mmmmmm, mums salmon with an amazing herb crumb, wish I’d taking picture before we cleared our plates, sorry guys. Great job team NOTCUTTS 😘

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Sherpa55942150471 . 2023-12-15

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Had a beautifully presented, well cooked and tasty Christmas Lunch. Excellent value for money. Highly recommend in the run up to Christmas. Lovely friendly staff too.

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Michelle M . 2023-12-11

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Bland overpriced breakfast topped off with attitude from the staff. Much better places to grab breakfast in Woodbridge.

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Stephen B . 2023-12-02

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I ordered fried cod and chips. I can honestly say that it was the worst fish and chips I have ever experienced. The batter was overcooked, and the fish was thin and insufficient. I feel that it had probably been re-heated from the day before.

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Culture15488691635 . 2023-08-15

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Have been twice, once for breakfast which was amazing and really good food and well presented. Had brunch not much veggie choice . Not much cake choice either Plenty of seating in a really lovely restaurant , clean bright and well maintained.

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Lellygg . 2023-06-27

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Over from America to visit my 93 year old father and his friend (plus her daughter) collected us for tea/coffee and cheese scones at Notcutts. Dawn was clearing tables, but took the time to give us personal service - taking our order on a laptop and delivering it to our table. She made it especially easy for my sight impaired father - she was warm and welcoming 🙏 thank you again Dawn for being a highlight of my visit back to England 🇬🇧 🇺🇸 🌎

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serenamesmith . 2023-05-22

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Popped in for a coffee and some breakfast having bought plants for our garden. The restaurant is lovely and clean and an excellent choice of food. Chrissy welcomed us with a “ good morning “ and a smile. The Staff were friendly, and helpful and willing to have a chat and a laugh…..always a bonus. I would highly recommend.

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dafs102017 . 2023-05-06

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Today my dad sister and I attending the restaurant with my mother. My mother is 75 today and has dementia and Alzheimer's and in a wheelchair. We were able to take her out of her care home for a birthday coffee and cake. My sister called ahead to reserve a table in a quiet area which Neil kindly did for us. On arrival I spoke with Dawn. This young lady could not do enough to help us. She brought our coffees to our table, checked we had everything we needed, took some memorable photos of us all together (This does not ever happen and will always be remembered). What a credit to your company Dawn is, she was kind caring compassionate all with a smile. Well done Dawn you truly made my mum's birthday and our visit extra special. Thank you x

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W6317NOlia . 2023-04-04

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My wife and I called in to have morning coffee and to buy an afternoon tea gift for two friends and were horrified to find that the prices had effectively doubled to £19.95 per person, to cap it all they then charged us £40 because their gift card vouchers only come in £s not pence. When we complained they gave us 10p cash back. I would love to see a breakdown of their pricing for the afternoon teas as their website shows two course lunches for £12.95, where's the comparison!!!! I just hope it proves to be worth the £19.95 per person that we paid. MOST DISAPPOINTED.

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Tom C . 2023-01-24

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We went for Sunday lunch but decided to go for the sausage and mash with peas and rosted parsnips . Sausage and mash was good but the peas were very hard like value peas from a supermarket and there were no parsnips .When we asked we were told there were no parsnips today no other comment. For dessert we decided to have a lemon shortbread sundae which was nice but had no shortbread in it only digestive biscuits Overall ok but as title says disappointed as we have had breakfast here which was good.

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H8900VCpaulb . 2022-10-16

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Visited the cafe at notcutts many times over the years. The new look interior is a great improvement. Decided to have a Sunday roast on our last visit and it was the worst I have ever had . Two extremely tiny slices of pork, roast potatoes over cooked, Yorkshire pudding hard as pullets and veg was just green beans and peas . Totally gross . Only one dessert , jam roly poly. Declined that . Cheap food aimed at pensioners I think who possibly eat small portions. Disappointing

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DJHIpswich . 2022-10-06

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I regularly come here with my mum and also attend the resturant for sandwiches and hot/cold drinks. The resturant has recently been referbished and looks very clean and spacious. The staff are welcoming and the food is generous. My only negative is it can become rather pricey for what you purchase.

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Frosty91 . 2022-08-08

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I visited the restaurant with my parents, we had jacket potato with tuna, egg mayo and baby spinach sandwich and salad, ham cheese sandwich with chunky chips, the food was very nice quality, it had some pesto on the salad which was a nice unexpected...

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Suemmm . 2022-08-03

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Decided on a trip out to get more plants for the garden. Quite a drive to get there but the thought of good plants (always been satisfied in the past) and a cuppa on arrival seemed a good idea. After 3 times round the car...

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Sue M . 2022-05-12

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This new restaurant is wonderful - spacious, light, lovely decor with comfortable seating. Menu is varied and food all looked delicious We had the afternoon tea, it was yummy. Fresh fully filled sandwiches, homemade sausage tools and quiche. Scones were the best the jam and...

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Tanomoore . 2022-04-30

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This is an average garden centre which is confusing finding your way from the outside to the inside garden centre with no clear signs into the shop. Also to exit the garden centre it’s guesswork how to leave the car park until finally seeing the...

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waller50 . 2022-04-21

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5 out of 5 Mother’s Day afternoon tea the best I have had and I have had many afternoon teas. Very filling and cater for all dietary needs. Amazing. Thank you Neil and the team!!!

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Amy D . 2022-03-27

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We were standing for ages in a long que, not so good when elderly, food ok. But the ordering of food needs to be better organized otherwise I will not return

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SuffolkCharlie . 2022-03-18

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We love coming here for food and drinks but, sadly there are issues. Our hot food along with 8 other plates of food sat on the pass for 15mins with multiple staff members stopping, looking at the food then walking away leaving the food sat...

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miket130 . 2021-11-11

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Absolutely terrible meal. Fried fish was so overcooked it was inedible. Staff even laughed that it looked like a hedgehog because it had been so badly cooked. Made a difficult day taking my poorly elderly father out even worse.

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V9292NLtiml . 2021-09-22

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Light breakfast very bad. Long wait despite not being busy. Scrambled egg on toast which hadn't seen a toaster! Dirty cutlery. Cold food.

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Q4070CXfish . 2021-08-03

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These are some comments made by my family members regarding the food: 'O.K ...but nothing particularly special', 'Not very tasteful', 'Expensive for what you got' 'Small quantities of boiled out tasteless bland vegetables' Pie looked good but that was where it ended. 'Chips slightly raw'...

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Happiness822838 . 2021-07-26

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Lovely restaurant & good food. The staff are great - friendly & helpful. The food is great quality, fresh & reasonably priced. Would recommend this to everyone. And there’s the added bonus of a fantastic garden centre, gifts & pets in the store.

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Debbie N . 2021-07-26

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We had waited a long time to go back to Notcutts restaurant for what in our family was known as the best Carrot Cake in Suffolk. Due to the re building of the restaurant and Covid we had not been able to dine there. We...

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563lnkg . 2021-06-23

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Had drinks and snacks when noticed and smelt wonderful fish a and chips so had to come back later in the week to try. Amazing best fish and chips that we have tried would definitely recommend and great value too!

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Tatters95 . 2021-06-12

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Special place, special people, warm welcome and safety first! Beautifully decorated, great food, and exceptionally clean!

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K9006FKalanm . 2020-12-10

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My partner and I was our first time to "Notcutts" at Woodbridge. What a wonderful garden Centre. We arrived to a very spacious car park. Then went into the plant areas. It was so delightful with lots and lots of different plants. The Garden Centre...

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olderessexguy . 2020-10-15

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Went for lunch and lack of food was ridiculous as so many things not available and it was the time it opened, poor information , overcharged, food not fresh and crockery not clean as sauce missing g from ceaser salad black hair in bowl when it was produced and caterpiller on lettuce and holes to prove it!! Order wrong and coffees cold and not free as should have been with the sage card, the Manager very rude and not at any time apologetic about the wholeThing so now no longer a sage card holder after many years as will no longer go there, waste of 40.00 and even the sanitiser machine was broken. Poor show and as a group of four what a let down as a Nurse I was very unhappy with the hygiene and food freshness. When enlarged the pics you can see the black hair and the holes in the lettuce leaves.

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170bevf . 2020-10-03

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Lovely transformation of the old cafe. Spotlessly clean, could eat your breakfast off that floor! Clear Covid rules in place and being adhered to by staff and customers. Food really nice and good value. Staff really friendly too. What a lovely experience.

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karenandnick . 2020-10-01

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I have been to your restaurant the past two weeks on a Monday which is really lovely since you had done your upgrade. But the past 2 weeks we been in the restaurant we have heard the same member off staff gossiping to customers about other customers that come into your restaurant. Is this acceptable??

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Cocobean1130 . 2020-09-27

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Our first visit since the re-opening following lockdown and we were very impressed with the safety measures in place. A little longer to order, as part of the precautions but well worth the wait. Staff were very helpful, especially after we omitted to ask for/collect condiments but these were quickly obtained after asking a passing waitress. Despite using the 2-4-1 facility we were very pleased with the portions and the quality of the food was excellent.

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David S . 2020-08-06

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Just visited the newly renovated cafe and I was very impressed. Completely clean and bright. Staff made us feel very welcome and the sausage roll was delicious! Will definitely be coming back again!

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Stevi1990 . 2020-07-16

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So many places get this wrong but Notcutts did me proud! I can’t have normal milk and often cafes and restaurants don’t understand that different milks require different temperatures and so often end up burning them leaving a really sour taste! Visited notcutts and had an oat milk latte which was absolutely spot on and I’m so thrilled because I don’t always want a chain coffee from costa and absolutely love the surroundings. Had a really tasty and relaxing experience would definitely recommend. Also staff are so friendly and make you feel so welcome

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Lizey9430 . 2020-07-16

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Light lunch in spacious light clean environment. Staff friendly and helpful. Couldn't be better. Food fresh and great coffee.

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Pauline A . 2020-07-08

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Called in here to have a look at plants for our new flat and decided to have coffee and cake. The place was immaculately clean, as were the toilets. The cake was wonderful, and they even had a nice carrot cake for my partner. All staff were friendly and helpful, they even let us know the gluten free options for hot food as we were too late this time, but will call again. When looking around the garden centre we spoke to JD about plants. He was very helpful, even though he usually works in the cafe . We will definitely be back to sample the hot food in a couple of weeks.

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Derbyshireflyboy . 2020-07-04

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Had tea and cake in very pleasant surroundings having been welcomed by staff. Beautiful relaxing and plenty of space. Staff busy clearing and wiping tables.Toilets an enormous improvement. Loved it and will be back. Plants outside also fabulous as expected from Nottcuts

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Pauline A . 2020-03-14

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The reopening of the refurbished restaurant was a long time coming, and it was just as well that I – as the Privilege card holder – had ascertained beforehand that under the ‘new’ rules, the 2 for 1 meals are no longer allowed at weekends (so no more Sunday roasts, part of the – albeit modest – ‘clawback’ of the Privilege bonuses); this should really be more clearly included in the advertising, rather than in the link “ * Full terms and conditions” to the website… so we visited on Friday 6th March, a week after the restaurant opened and when we were no longer limited to the draughty marquee with hot main meals being essentially jacket potatoes, served in cardboard ‘plates’. We arrived at about 12:30, when it was starting to fill up.In spite of the Special: Dingley Dell Sausage & Mash for £7.95 still looming large on the website promotional page, we saw no sign of it being available on site, either on the sandwich board by the entrance or on the menu boards inside. With the completely new layout of the restaurant, I presume the three spread-out counters/order & pay points are meant to make the process of ordering faster/more efficient. It didn’t help that one of the three was closed, and there was considerable confusion about where to queue for what. The computer system serving the till points turned out to be new as well so the ladies behind the counters were still coming to terms with how to work it. In the absence of a roast or sausage & mash, we both ordered fish & chips (now priced at £10.95), and since I will only consume mushy peas in pea soup, I asked for a substitution; it would have been nice to have been offered a free choice of vegetable, but I could only have garden peas instead. We chose to have our free cuppas after the meal, so they would be hot when we got to them. Just as well, because we had a fair wait before we got served – by then it was quite busy, and we got the impression that the kitchen could not keep up with the speed orders were coming in; also the more sprawling nature of the layout meant it was more difficult for the servers to find the right tables, there was quite a lot of milling about holding plates, and in spite of the baffle around the serving hatch, at four tables distant I could clearly hear what the chef was saying from behind the hatch. The condiments table was neatly arranged, with squeezy bottles of ketchup (full) and mayonnaise (close to empty), separate tubs for individual items of cutlery, inexplicably tiny, single layer napkins only large enough to cover one knee and a water dispenser next to the trays of glasses – all very efficient and hygienic.When we got our meal, we noticed immediately that the peas resp. mushy peas portions were modest to say the least, served in the same size tub as the tartare sauce, the portion of chunky chips (underneath the fish instead of previously served in a separate container) was positively miserly, and the rectangular plate had a covering of greaseproof paper with the Notcutts logo printed all over it underneath the meal, its point totally eluding us: superfluous since plates are already greaseproof, annoying because by the time we’d cut through the fish we’d be cutting through the paper, by then soggy and rumpling, as well as an unnecessary waste of paper. We mentioned this to one of the managers (we assume), who assured us he would feed that particular detail back.The meal itself was a bit of a mixed bag: the homemade tartare sauce was indeed delectable, the chunky chips were perfectly cooked, the batter was so thin and crisp that I had to break off the tail bit and dip it in the sauce to eat with my fingers since it shattered under knife and fork (I normally don’t eat all the batter but on this occasion I did, it was so yummy)… On the other hand, the garden peas were dry in spite of sitting in a little puddle of water at the bottom of their very small tub and the fish was overcooked – the object of battering is that it cooks the fish inside just right, when it should be perfectly flaking and moist; but by the time we had chewed each mouthful a few times, the texture of the fish was akin to chewing on cloth; I had to refill my glass of water to counteract the dryness. Disappointing, because we both love fish.We decided to indulge in an ice cream afterwards.Having read on the Jude’s Ice Cream advertising board that beside the standard flavours on offer, a line underneath advised “Ask about our guest flavours”, I chose the counter where there was no queue, the one nearest the entrance, where I had a longer wait than anticipated because of the newness of the till points computer system. As it turned out, there was no freezer with ice creams behind this counter, the lady working the till point had to make her way across to the far end to enquire what the guest flavour was; unfortunately, there were none available that day, and she had to order the ice creams from the kitchen since the dedicated ice cream freezer behind the order point was playing up. When the tubs arrived, the ice cream inside was rock hard and my ice cream had a line of ice crystals round one side. On my way past I heard the manager discreetly tell the lady behind the till point that waiting time was an hour – further proof that the kitchen was not keeping up with the faster process of ordering.For our free cuppas we had an Americano (which is still available but not mentioned on the menu boards, and which appears to be different from the advertised ‘filter coffee’) and a hot chocolate. Since the drinks are now served in proper cups, they both stayed hot until we finished them. When I visited the Ladies I noticed there are now three spanking new, spacious, clean cubicles but unfortunately in the middle one (which I chose first) the dispenser was completely devoid of paper, with no spare roll in evidence; a bit of luck I checked before it was ‘too late’! No complaints about the friendliness of the staff, but there are clearly some teething problems which we hope will be resolved soon.

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207agnesd . 2020-03-08

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The restaurant has now been refurbished and extended. Bright welcoming interior. Pleasant staff, butWe attended as a party of three, with one grandchild, aged 2, on the second day of reopening , being a Saturday The sandwich with the child’s meal was a door stop, on white. We had ordered granaryOur main meal was completely wrong, not as ordered. After pointing this out to staff, we reluctantly ate the changed meal as we didn’t wish to delay the meal any longer, because of the grandchild .Our main complaint was that the restaurant advertises a 2 for 1 lunch meal, with notcutts privilege card. On paying we were advised that this offer was not available at weekends. There was no notification of this change, in fact each table was advertising the offer as well as the free monthly drinks. After discussions with senior staff, All we received back was they would discuss it with their marketing department.We also overheard other customers, complaining. I know it’s early days, but Notcutts you should know better ?

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suffolkmayhew . 2020-02-29

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Lovely tuna jacket and coffee sitting outside in the sunshine very disappointing that the main restaurant is still being refurbished. Gravel surface on steep slope to marquee

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PatsyC0lchester . 2020-02-12

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I love to visit the Notcutts Restaurant for a cup of superb coffee, today I fancied a slice of the delicious looking cakes on offer, I picked a triple chocolate cake superbly decorated, after just a couple of spoons I felt a crunch in my mouth firstly thinking it was a sugar crystal but then after removing it from my mouth it was actually a small piece of glass, I took it to the counter where the staff said they did not make the cake on site but would let their supplier know they took the remaining cake and piece of glass from me, and offered me a refund or a different piece of cake, I choose the passion cake which was delicious. Rather concerned though that I could easily of cracked a tooth & will another time just stick to a cuppa coffee.

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ThirzaR . 2019-08-06

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You should expect this garden centre would be good with it's famous name. But it is good and one sort of feels the people who work here know what they are talking about.

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RobininBRISTOL . 2019-07-03

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There was a long que, but once served and we sat, everything was good!We had 2 Ploughmans and they were bigger than the advertised poster.

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johndoesntlikeit . 2019-06-08

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As a member of their Sage club, there is an incentive to visit each month to benefit from the two free drinks and at other times for the two, for the price of one, meals. The food is usually excellent except that on two recent visits there were no scones available, hence a slighter lower grade.

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David S . 2019-06-04

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We popped in for a cup of coffee after buying a few plants, long queue , hardly any staff, dirty uncleared tables, could be so much better. Lovely outside space .

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sebardwell1946 . 2019-05-07

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Ordered the ploughman's which looked lovely on the picture. One measley slice of processed ham, big chunk of cheese, stale bread, 2 slices of a tasteless sausage roll (not like the picture) & side salad with small pot of pickle - certainly not enough for amount of cheese served. The most disappointing ploughman's I've ever been served.

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Alison L . 2019-05-05

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We regularly go to this excellent garden centre and eat in the restaurant quite often, usually choosing a baked potato, one with cheese and one with tuna mayo topping, with salad on the side; they are always excellent and have plenty of topping.

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sheppard-andy . 2019-04-09

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Lovely timber building, comfy seats and great heating set in a pleasant garden centre. Delightful.

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IpswichFoodfan . 2019-01-18

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For a good lunch this Cafe offered a variety of food options From Soups / Paninis / Hot Meals ... all freshly prepared

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Tony D . 2019-01-16

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I went for a quick lunch this week. It's a very, very busy place with retired folks (lucky them). The waitresses are very nice and keen to help; they kept a smile on their face although it was very busy. They take people's tray to their table when they have less physically able customers.

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Bainmoussant . 2018-12-08

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A popular place to eat as the food is good,they just need more staff to clear away the table's as they are piled high when you come in.

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keri123 . 2018-12-01

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Da dieses Restaurant, das zum Gartencenter gehört, von vielen Einheimischen besucht wird, immer voll ist, war uns klar, es muss gut sein. Die frisch zubereiteten Speisen, ich hatte ein Tomatensuppe mit Butter und Brot, mein Lebensgefährte einen Kuchen, sind sehr gut und absolut frisch. Auch sind diese sehr schön angerichtet und man bekommt bereits beim Eintreten einen Gusto auf diese Köstlichkeiten. Man kann hier auch ein komplettes Menü mit üppigeren Speisen einnehmen.

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Nicole H . 2018-11-25

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Went for a quick snack on a Saturday lunch time after we'd been to Speech Day at our daughter's school a mile or so away. Took over 30 minutes for our food to arrive. The garnish was limp, having been kept in a warm environment for far too long. Most of the tables were not cleaned between diners because there simply weren't enough staff on duty.

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ralphblack . 2018-10-03

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Whilst visiting the nursery which is always worth doing we had lunch in their on site cafe. Good selection of hot and cold food at reasonable prices. We had chicken avocado and bacon sandwich and a hot sausage panini both served with chunky chips. Very nice!

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Chris W . 2018-09-06

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Plants very good quality,staff knowledgeable restaurant well worth a visit. Get one of their privilege cards 10% of at till plus offers in restaurant

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Scenic755873 . 2018-08-29

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Notcutts a well known nursery with a bonus of a log cabin restaurant, we normally visit here every time we come.

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Felixstowe2016 . 2018-08-28

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Wow, I just love there fish finger sandwich. I love comming here for a sandwich and a cuppa, I make good use of there 241 meals. Wish they would bring back sweet potato fries! Always a good cuppa tea.

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Hannah-Fay W . 2018-08-24

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Appalling service. Arrived before their cafe closing time of 17:00, asked for a tea and cake. Service was offered but we were warned there would not be enough time to eat it slowly as they were about to close. I do not know if staff are paid until 17:30, but I saw them leave at about 17:15. That particular lady has often served us brusquely, we have nicknamed her "Miss Grumpy". Even worse when purchasing a plant later at 15:45 when that part shuts at 18:00 the cashier WALKED away from till to visit an office leaving us stranded in the queue. She was called back by a colleague, reluctantly served us with NO apology.

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IpswichFoodfan . 2018-05-22

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I placed an order on line on the 23rd of April 2018 and today is the 3rd of May and I am still waiting for my delivery to arrive!!! When I chased the order I got back an email saying my order had been lost in the system, and I would have to wait another 4 days for it to arrive which should be Tomorrow!!! When I respond to this email I just got back a general email saying they are to busy to respond to my query!!!!!To me that is very very poor customer service, if they lost the order surely they would of made it a priority to get it out ASAP not make me wait another 4days. To ad insult to this they offered me back £4.99. REALLY.

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Juls260602 . 2018-05-02

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We like breakfasting at restaurants and this is a gem. Freshly cooked my husband had veggie option and asked for scrambled eggs instead of fried...no problem for chef and it was cooked properly. I had eggs benedict and this was first class! Would return again and again.

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Amanda F . 2018-04-28

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Went in today I asked staff what happens to any left over scones, sandwiches etc nobody could tell me

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jennyseaman . 2018-04-27

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I have been going to Notcutts for some time to buy our spring plants and also Christmas decorations. But during last week we went to the café for the first time ... and it was great. We sat on the veranda in the sunshine looking at the plants eating a cream tea. Pure bliss, and I'm looking forward to going again. Good value too.

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nikkiballington27 . 2018-04-24

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Good friendly cafe/restaurant. Good selection of fruit and herb teas and regular changes of menu. The scones are really lovely!

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71Jill1945 . 2018-04-16

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Met a friend for coffee and they do the most amazing cheese scones - will have to return again. Lovely surroundings with lots to see

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SARACEN77 . 2018-04-11

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Nipped in here for lunch. Coffee was nice. Although price for a club ciabatta was ridiculous for the tiny portion size Shame it's not home cooked food as this would make a lovely place to go.

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mraussie18 . 2018-03-30

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Notcutts seems to have been here as long as I can remember and we always call in when in the town. Added bonus is the café where you can get breakfast dinner etc in a log cabin style building.

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Felixstowe2016 . 2018-02-11

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The coffee was of a good quality and would recommend but having had that with a £2.50 blueberry muffin - all I can say is I’m glad the coffee was good and the cafe is a comfy place to meet. The cake was not worth the money and would not recommend. Coffee only next time.

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Robin M . 2018-02-07

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Visited Notcutts the day it snowed. Very Christmassy. Even saw Santa. We have the soup of the Day - Parsnip....

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Tony D . 2017-12-18

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We visit here regularly for plants and coffee, we are also members of their Sage Club and enjoy discount on...

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gardiner101 . 2017-12-16

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The Kitchen at Notcutts was bustling for Sunday Lunch - the staff so friendly and helpful. The customer is always...

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chelseavisitor44 . 2017-11-12

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Nice atmosphere, friendly staff and good for coffee, tea etc. Scones particularly good. However, their main meals are very expensive...

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Juliefeet2015 . 2017-10-31

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My wife and I frequent place on a regular basis and have always found food of great and consistent quality...

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Peter J . 2017-10-17

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Pleased to find accessible access and pleasant surroundings. Salad was really imaginative with no iceberg in sight! Freshly cooked jacket...

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PatsyC0lchester . 2017-10-02

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Lugar super para ir para plantas bien cuidadas de todo tipo. El café es super dooper también con una buena elección. Personal informado y dispuesto a ayudar con cualquier quiereis.

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roisie n . 2017-07-11

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Por desgracia una mala experiencia para el almuerzo. Los insectos en los vegetales y polvo en la puerros. Puede ser un rato antes de que les vuelva a intentarlo.

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Tony B . 2017-06-27

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Instalamos en puente de madera de principios de 2017 a poca distancia de Notcutts Garden. Visitamos a principios de febrero compramos 2 cafés 1 huevos y otros alimentos. Cafés bien pero poco normal! Huevos era asqueroso tenía bultos grandes de huevos con gran diviértase montado de supongo mayonesa! Totalmente inmejorable! Otro elemento de comida para comer, no tenía nada de especial. Deberíamos se han quejado, pero mi amigo no quería. Realmente molesto porque fue un desperdicio de dinero!

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Pamela W . 2017-04-23

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Sí, tuvimos un buen café y el pastel era muy sabrosa. Lleno pero una mesa libre. Ofrecen desayuno parecía interesante

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Martin D . 2017-04-14

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We tend to visit most Wednesday's with our 2 year old grandson. Always warm and welcoming and the food is excellent value for money.

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Julie W . 2017-01-19

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We don't visit for breakfast often but do for lunch and asfternnon tea. The cooked breakfast is generous, well cooked and nicely presented.

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Jennifer R . 2016-12-31

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Good atmosphere and good food choice.Would suggest getting there fairly early to miss any queues at the counter.

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Felixstowe2016 . 2016-12-19

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We thought we would go for lunch we were a bit early so we decided that we would have a pot of tea first, when we got the tea and cups they were filthy dirty with dirt and dust we had to wipe the cups before we used them. So we never bothered with lunch which is understandable, the staff were not very polite either.

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A TripAdvisor Member . 2016-11-08

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Had a meeting here. Fantastic range of drinks and cakes available all reasonably priced. Plenty of seating and places to park. Staff were really friendly and helpful. Loved the beginning of the xmas decoration section too!!!

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cg2792 . 2016-10-17

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I occasionally drop in to this restaurant whilst browsing the planteria in the hope that it will be better than the last visit. I am yet to be pleasantly surprised.I have no problem with the attitude of the staff, they do seem to be diligent and hard-working and the general layout and ambience of the place is fine.I do however find the food rather average, and not always served as I hot as I would like, particularly the cappuccinos which are almost always lukewarm. I also find the quality and range of the cakes and pastries rather poor value for money.It's a pity, as I would love to be able to recommend a visit to this cafe, but there are many superior venues in and around this delightful town

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Christine S . 2016-10-08

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Notcutts Restaurant is an excellent green Mecca for a vegetarian or reliable Best English Breakfast-all at reasonable prices- for the discerning visitor and local clientele in Woodbridge.I visited twice after recent rapid motorway drives early am to Woodbridge to visit family in Town and Ipswich Hospital and was really looking forward to the Notcutts filling breakfast at 9 a.m..I can recommended this venue as being outstanding in customer service and punctuality to the hungry hunter for a decent breakfast.

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patrickcsmith3 . 2016-09-19

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had a meal here a few weeks ago and the food was lovely, great bake potato's and will def return again

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ThebootChipperfield . 2016-08-06

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Visited the restuarant/garden centre for the first time in many years. Was not impressed with the unhelpful check out girl who was more interested in chatting with her collegue than serving customers and when I asked for a bag for my goods, said "you would have got one anyway" and "I'll let you pack the goods away yourself" in a "can't be bothered to help" attitude before turning her back on me to talk to her friend. Shameful customer service for a long established company such as this. Notcutts you're a fine restuarant/garden centre but your staff let you down on this occasion.

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Rachey29 . 2016-07-31

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