Based on 5 opinions finded in 1 websites
Based on 5 opinions finded in 1 websites
Nº 287 in 306 in Harborough
Opinions
What a shame , a lovely venue with great coffee and so much potential near a beautiful village location. However, so poorly managed. Clearly very hardworking staff on shift but not valued and not trained as they deserve to be. Worse than this, poor treatment of staff going on when the vibe of the place purports to be about spreading 'kindness'. Much of the food is actually supplied from ASDA and is over priced. Taking the custom of local people for granted because they can get away with it? 😔😪
Maria . 2024-07-21
MORE AT TripAdvisor
Visited for lunch hoping for some nice food. Paid £10 for a mediocre toasted cheese sandwich with a couple of girkin slices. Really bland and uninspiring food. My children had the same experience. We could have gone elsewhere and had a much nicer meal for the same cost. The cafe is soulless and noisy, and the staff, although polite, don't seem very interested in creating a welcoming environment. We won't be back.
Richard D . 2024-04-07
MORE AT TripAdvisor
The management has chosen to turn this place into a children’s play centre. Consequently those of us who do not come as a family with small children are neglected. Coffee is served without serviettes or spoons. Request for spoons was met by the excuse that they only had one. The promise of a second came to nothing. We were also left waiting for the ordered scone. There was no decaf tea. We were told that food was not available for 30 minutes….but others who arrived after us were served with lunch. We have been supporting this cafe since it opened, but our loyalty is now severely strained. It is likely to become popular with young families, but they have lost our custom, as they probably intended. Pity! We will go elsewhere if you like.
malcolm lomax . 2023-12-29
MORE AT TripAdvisor
Not a particularly inviting place for coffee. We were served the smallest flat white known to man in something similar to an egg cup and it wasn't very hot
bland12018 . 2023-10-25
MORE AT TripAdvisor
Came across Northern Cobbler by chance and what a find! The menu is fairly limited but the dishes we had were delicious! Can highly recommend the coffee too! Friendly staff, attractive interior as well as outdoor seating - we’ll definitely be back!
Elty54 . 2023-08-09
MORE AT TripAdvisor
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275 Opinions
Food was good; we decided to eat at lunchtime and live nearby. Very busy staff attentive and pleasant. Clean and plates cleared without asking. BIG problem if you don’t like sharing with dogs yapping and begging for food. Surprised with hygiene being the in thing that they allow animals in the cafe. Definitely will be off the list.
394 Opinions
Absolutely appalling service from young guy serving, who completely ignored me. Only one other customer who was waiting for ice and he turned his back on me to take app orders. I waited patiently for several minutes then had no choice but to leave and get a drink elsewhere. As I did this I heard a sarcastic goodbye from the bar area. I am a regular customer in the sugar Loaf and welcome the opportunity to speak with a senior manager and identify the barman as I think this behaviour should be highlighted as clearly customer service should be a skill required for the job he is employed to do.
22 Opinions
Great chippy food always hot, tasty & not greasy- staff are always friendly and advise on the different options
74 Opinions
First time we have ordered from here and all the food was amazing! Whole family enjoyed it. Really helpful on the phone. Food was ready for us when we arrived. We usually use a different take away but this will definitely be our new go to from now on.
3580 Opinions
Must give Evan a shout out on here, he is very professional, polite and very happy to help you, Evan looked after us this evening, family of 5 with a baby, service was good and food was fresh and hot. Thank you Evan for looking after us and for your amazing service