Nirala in Manchester - Phone Number, Reservations, Reviews

Had the worst experience with falooda . Ice cream was off and out dated . When we handed over the expired falooda , one of the staff was horrible and didn’t apologise and looked like he didn’t like it when we returned it . They didn’t refund us either . We are regular customers , worst customer service ever at Nirala . So disappointed

This place is a must visit for the flooda lovers. The flooda in this place hits a different level. The sweets are also really nice, the sohan halwa is a favourite of mine.

Excellent. Staff take hygiene seriously here, they wear hair nets and use gloves where needed. Spacious and bright. Professional, pleasant. Generous portions.

I took mix mithai and When i went back home found some pale Smell from the box when i checked it found pista barfi was off and fungus underneath. Being a customer for a long time it dispointed me.

Freshly made sweets and savouries. Nice and clean environment. And friendly staff. It's just great.

Very loud in the shop. Had to shout to place the order. Although happy with the purchase.

Moldy sweets, expired labels avoid it. Produced around 3 years ago but have been re labelled to be expired in 2-3 weeks. Run!

Got a sohan halwa yesterday with active mold on it. The date of production is 3 years back and the labels to expire are stuck by them. Extremely concerned as it is a health and safety issue for public. Charging people for expired and moldy people how it is even alllowed!

One of best sweet mithai shop in Manchester.

Nothing was fresh there cake slices were hard and had a bad taste there ready made packed fridge dessert were not nice you would expect the food would be good would not recommend and will not be going back agin

Sweets shop available all Pakistan and Indian sweets

Bought a cake on eid day, took it to a friends house following morning, when they opened fruits on top were moulded. Just disgusting. I have pictures of it will be uploading on Google to show everyone not to use this place ever again

Just such a shame. Went there on Eid. Bought the sohan halwa. Opened it to find mold. The expiry date is in 2 weeks. Might as well rob people.

Best Mithai in the Manchester but needs more effort in the display area of dairy products because of their expiry date.

High quality food ,very good service , manager is friendly and smiley face , very helpful.

Great food place for breakfast and etc

I recommend the chocolate cake it’s so soft and delicious with fresh fruits on it.I would say one of the best Asian Bakery in Curry Mile !!

Served Nomaan to us Excellent Customer service 👍

I have been a regular customer of your sweets, but I'm deeply concerned about the recurring issue of expired products, particularly Ras Malai and Badam Milk. It appears that expiry dates are being manipulated with stickers, compromising food safety. Recently, my pregnant wife consumed spoiled Badam Milk from your store, which could have had serious health implications. Despite your policy of replacing or refunding for spoiled items, this practice of selling substandard products is unacceptable and poses a health risk to consumers. I urge the management to prioritise food safety and cease the sale of such compromised items. Failure to address this issue will compel me to report this matter to the food safety authorities. In fact I’ve stopped purchasing food from your store to make sure my family’s safety.

Very nice cakes, not too heavy. Great for all occasions.

Shop was quiet when I went there but their staff is great. They have large variety of cakes with fancy cakes as well. For wedding cakes I would recommend this place because I have seen 4 layer cake with nearly 2.5 feet height cake that surprised me.

very poor customer service and disgusting hygiene standards. This place needs to shut down by food standards due to poor hygiene by staff. Also staff are very rude.

Always purchase cake from here. 5 Stars to Cake, Price & Staff.

Originally came to get luddoos for diwali from another sweet shop but it was closed and Nirala was open. The sweets were absolutely gorgeous. I got coconut gulab jams and motichoor luddoos and namak para savouries too. All sublime.

Bought chocolate cake from Nirala on the eve of my spouse birthday and the cake tasted really delicious and the good part is that the cake is eggless and it really tasted good. Thanks a lot for patiently answering my questions and recommending this cake.

Great, samosas and biscuits are awesome.

This was the first time I visited Nirala on Wilmslow Road. I asked for a small box with half Barfi and half Laddu. And the guy behind the counter reacted funny and wanted the quantity in grams or Kg. He literally told me off. He just did not wished to serve me. So my husband had to step in and do it. Not nice at all. My experience at Nirala Tooting is always pleasant not so at Wilmslow Road.

Best Samosa chaat I've ever had. Lovely clean restaurant & lovely food & snacks.

Amazing samosa chat nice atmosphere ❤️

Best shop for Asian sweets, cakes and many more items. I live in Rochdale, but when ever I have to buy sweets for my family or to present it to someone I always go to Nirala sweets. Best quality, Unique taste Wonderful people serving with a smile on their face. Very friendly. Always ask me to taste something if it's new. I give 10/10

The falooda is amazing. They add a sweet brown sauce which makes all the difference. I recommend ordering the falooda without the rooh afza as it is already very sweet. Their samosas are pretty good aswell.

The Faloda was awesome. The Samosa chat and Chana chat offered a zestful spice burst. An unforgettable trip.

Got a Dhai-bale chaat for my mother on her birthday, we were only given a single Dhabi-bale, and the Dhai-bale was cut in half. The chaat filled with yogurt and had no other sauce, absolutely a let down from the usual. Went back and asked for the red-chaatni sauce (can’t remember the name) and was given the sauce but it looked off and orange-y colour, and tasted horrendous, (tasted specifically of Iron)🤢

We always get Falooda from here. Hygiene standards seems upto the mark. Staff is always hospitable. Their Patisa Candy is my kids favorite.

Oh this is good! The Indian sweets are outrageous and the cakes are wonderful too!

Yesterday which was eid first day I came all the way from Liverpool to Manchester to get Gajjar Ka Halwa, when I check it at home it was stale and mouldy and u can smell sourness, I'm so much angry and stressed while writing this, please avoid this place I won't recommend it in million years

Over priced! Parking is a pain there as well, very lucky if you get one or don’t get ticket… 1KG mix sweets costs 15£ same you can get from somewhere else for 12£..

Used to be good but very bad samosas now.

I don’t understand this place may look pretty but it’s not as good as Sanam. Nirala is for those who like their stuff extra sweet and firm. You know like the cheap fudge that’s really really hard, I prefer the softer almost chewier fudge. Does that make sense? Does my fudge talking make sense? My dad prefers this place and my mum prefers Sanam. Which is funny because my mum has the sweet tooth which contradicts my fudge theory. P

Love nirala the quality of all their products is amazing

Visited Nirala in Rusholme recently. Disgusting he was touching his private parts and then using plastic bag in one hand to handle the food. Will not be visiting again. The drains on curry mile smell like hell and seem to be blocked. A major clean up operation needs to take place. Will not be visiting the curry mile again. Will go to Longsight instead.

Was actually heading to Deli Sweet Centre but spotted Nirala and decided to try it. So glad we did! The samosa chaat was unreal. I've tried a few places before and it's just 1 samosa with a bit of salad chickpeas and 1 chutney. This one from Nirala was made with effort and love. The layers and amount of everything was the perfect proportions. I ended up going in for another to take to work tomorrow. The staff are super friendly and he suggested I take the samosa and the chaat/chutneys separately and put together myself. That's exactly what I wanted. I'll DEFINITELY be going again. A++++

Classic quote OUNCHEE DUKAN, PHEEKA PAKWAN describes this place!... Also staff was quite rude and unprofessional 👎👎👎👎👎

Amazing Samosa chaat super delicious 🤤 very yummy would defiantly try more chaats and the their sweets st the shop are super aswell 🤤🤤 our go to shop for samosas

Amazing , fresh savouries , good quality and variety.

Their Dahi vada dish is amazing

RUBBISH SWEETS , THE JALEBI DOES NOT TASTE GOOD , and added SALTS , why no FLAVOURS .... RUBBISH

Ones of the best traditional Pakistani sweet shop, always fresh. Tried few others in Manchester but no other was able to beat this place.

No prices on anything. When asked the price the man ignored the question and just put the cakes in the box and asks us to go to the counter. Paid £8 for 3 underrated, tastless cakes, when we got home we opened the box to find the sponge and cream for the ferro rocher cake was off and absolutely stinking. The 2 chocolate ones were okay but 100% not worth the money we paid. Would not recommend to my worst enemy and will 100% not be back. Disgusting establishment.

No prices on anything. When asked the price the man ignored the question and just put the cakes in the box and asks us to go to the counter. Paid £8 for 3 underrated cakes, when we got home we opened the box to find the sponge and cream for the ferro rocher cake was off and had mould on it, it was absolutely stinking. The 2 chocolate ones were okay but 100% not worth the money we paid. Would not recommend to my worst enemy and will 100% not be back. Disgusting.

I came across this shop whilst on Winslow Road, Manchester. The store was very clean, had a large variety of Mithai, pakistani biscuits, cakes, and different other asian sweet delicacies. I purchased 2 portions of 1/2 kg pakistani Bakharhaniya, which came to £17.00. I do think that's a bit much. I was expecting around £12, £13 as that the price similar store sell their 1kg biscuits for.

Best Asian sweets shop u can have

First time visiting this evening at the Manchester branch and first time visiting a Uk branch of Nirala, having previously only visited branches in Lahore and Faisalabad. Very clean shop , attentive staff and a huge variety or Mithai, biscuits, cakes and other asian sweet delicacies. Definitely will visit again, yummy 😋

Best samosas in town. Love their dahi bhallay too. They have a great variety of Pakistani sweets, purely authentic.

Very nice for desserts. Tried the falooda and it was really nice 👍

Very good selection and very tasty sweets. My favourite asian sweet maker.

I hope they improve the customer service. Waited there for 5 minutes and none from management care to ask anything. Left after waiting patiently for 10 minutes.

Hi Nirala Management, This is not to criticize you guys. Just a feedback for the improvement. Yesterday (25-July-2022) I have purchased a cake worth 24 GBP, but it was so hard and the whole family members (especially the birthday Girl) were disappointed with the quality of its making. We suspect it may be of few days old. However I will be more happy if my feedback is helpful to you.

If u love sweets then get it from here

Great variety, very friendly staff.

Nirala is a great place for everyone with a sweet tooth, looking for lovely fresh birthday (or other event) cakes. They also have a great variety of Indian sweets (mithai). They are dearer than others BUT well worth the extra you pay for peace of mind within their product freshness, quality, looks, packaging etc, which is vital when you are celebrating a dear ones birthday or other event. We have probably bought three or four Nirala cakes plus their Indian sweets, and each time they have proved astounding! Enjoy your trip to Nirala's beautiful outlet at Rusholme's Curry Mile and enjoy their cakes plus Indian sweets to MAX!

Very nice shop and delicious sweets

They have increased Prices Rapidly specially for Fresh Cake. I stop buying from Them as Good quality Cakes in same price available in Cake Box

One of best Rubbery Falooda Around the globe. Very friendly and helpful staff too highly recommend

I bought their Mix Methai many time. The Barfi Is mouthwatering

My regular shop for buying Birthday cake for my Friends

Staff have ZERO manners. No smile, no please, no thank you. Like soulless zombies. Will not receive my custom again.

Wonderful service. Amazing and friendly staff. Delicious sweets and food.

Got the Jalebi which was delicious and fresh. Also got the ras malai which just wasn't sweet enough. They have a big selection of fresh sweets and biscuits which looked really good. Looking forward to coming back again .

I've been a few times and had no problems. I placed a large order on Friday for Gajrela and by Saturday it all had mold on it. Completely ruined our plans and wasted out money. Need I say more.

Lovely and tasty bakery items and love the mithai selection

(granted i do not have much experience with Indian or Pakistani sweets prior coming to Manchester, i was on a crazy hunt for the best badam burfi, jalebi and gulab jamun once). while this sweet shop has a bit of a price premium compared to the other sweet shops on the same road, it’s definitely justified by the more premium quality of the sweets! they have the best gulab jamun and badam burfi for sure. the gulab jamun here somehow has a more complex flavour profile and i can’t pinpoint the subtle additional flavour - slightly citrusy? caramelly? not sure. but it’s amazing. the badam burfi is fragrant here, not just plain milky sugary taste. slightly inconsistent sometimes, but always so good. totally recommend going here! minimum £5 for card

Great people, I went late closing time I explained the situation and they served me. I always go back for a nice Chocolate cake, really delicious. Great prices for the different sizes and good portions.

Lovely yummy cake. Will come again

Best sweetshop on wimmy road been there many times

I love the sweets from there and cookies and ras malai actually everything 😋 😍 ❤❤❤❤

I bought baklava last night but it was not cooked well and it was not crunchy. Waste of money. Disappointed!!

Best for indian sweets and dessert

Had this Jalebi and Laddu both we’re very good. First time in a Indian styled sweet shop. Wish to go again.

Bought these two pastries yesterday, both were stale and had a smell

Selling Expired sweets. Purchased 7 Box of 1 KG total 7KG. Sweets were at least couple of weeks old and hard. Complaint on the shop and in London Head office. Looks they don't bother about customers. Complaint Council and Trading standards. Hopefully will be checked by them. **Avoid them**

Was recommended this place by a friend.what a gem this place is.authentic Pakistani and Indian sweets with so much variety.I highly recommend it for anyone with a sweet tooth

We bought 7Kg sweets to distribute as a treat in family - methai was rock hard and cause Nausea to some members - Filed a complaint to Nirala Head Office and Trading Standards

From chaat to sweets everything is out class. Staff is very polite very professional and hard working. Specially the Peron on chaat samosa patties section.

Always get fresh and tasty sweets and chats and at the right price too. We like that they maintain good standard of cleanliness too.

lovely clean place..Lovely variety of foods...very pleasant

One of the workers in there is working as if he’s doing slavery. Like, cmon put a smile on your face whilst you’re making the faloodas. Be a bit more enthusiastic instead of a grumpy old sod.

Very delicious sweets,cakes,biscuits.Best faluda i ever tried in uk.

Mithai very good 👍 Attitude of staff extremely poor👎 We enjoy going here for good quality mithai. However, the staff are very awkward and have no manners. They behave like they are doing you a favour even though your a paying customer! They don't know how to smile or even talk nicely. Very poor customer service. One of the staff was being negatively sarcastic with a customer, I was really appalled witnessing this. Not good at all!

Nice shop to buy sweets , cakes , biscuits , pakistan's mithae , dahi bhale, channa chaat , pasteries , ras gulla , yoghurt , pheonie etc. They discontinued the halwa puri long ago and it was very upseting as i went in the shop because i did not know . As they did not update this information on their website . They should pay some attention to their website so the information about their bakery stuff can be visible to every one . Overall i loved the mithae .❤❤

Cake was ok but the attitude of the staff was very bad.poor hospitality.

Hi I just bought the ready made panjiri which was absolutely awful just full of raisins .. Paid £6 pounds and going straight in the bin

Great service and beautiful looking merchandise!

Good Indian desserts with reasonable price compared to the ones near by service is very good.

Very bad attitude by the guy who was wearing blue kameez and shalwar, while the other guy with beard was great, I was waiting to be served instead he served the guy who came after I told him you should keep notice who is first and who is second he got very angry due to I was speaking Urdu in fact I am no where Pakistan or nearby if we’re speaking English story would have been different, I have noticed this with Punjabi Pakistani they have no respect if you speak Urdu and your color is white they think you are afghani, great respect to afghan you guys are no where near their dust

Go for cakes, they are very good. Never try other sweets though! I suspect they use animal fat instead of oil. The smell was unbearable to me. Update: about 2 years after posting this review, I received a response from the owner, stating "Aidin can you get in touch with your contact details ASAP - our legal department have some papers they need to get to you. Much appreciated" Beside the hilarious prospect of a sweet shop having a legal department, this clearly a bizarre attempt to get rid of a negative review by intimidation. I went from 3 stars to one, and reported them to google.

I bought birthday cake for my daughter... Tasty cake and good customer care i got...

Reasonably good food. Staff members needs to show more hospitality skills

Always have been the best... but sweet bought today not very fresh

Good variety of sweets and cakes.