Based on 12 opinions finded in 1 websites

Based on 12 opinions finded in 1 websites
Nº 27 in 1604 in Newcastle upon Tyne
Nº 2 of 62 Chinese in Newcastle upon Tyne
Opinions
Nuestra comida favorita y lugar de té en Newcastle. Yo y nuestros amigos hacemos planes para venir aquí al menos una vez al mes. Rachel y Ben son tan increíblemente acogedores, proporcionan un ambiente cálido y cómodo y un excelente servicio al cliente. El menú de té es expansivo, por decir lo menos! Hemos probado al menos 40 tés diferentes entre nosotros ahora y todavía tenemos muchos más que probar. La comida sabe increíble, está cocinada fresca y es de gran calidad. He estado viniendo a la casa de té Ni Hao desde alrededor de 2013 cuando era Tea Sutra antes de esto y constantemente ha sido un lugar increíble para visitar y la calidad solo ha mejorado. No puedo recomendar este lugar lo suficiente y nuestra visita es realmente uno de los aspectos más esperados de nuestro mes. 10 / 10 ⭐️
Tamsin M . 2025-03-25
MORE AT TripAdvisor
This is a wonderful oasis of calm and quality in the very heart of Newcastle. A large selection of Teas and foods served beautifully at a reasonable price. Go there , but don't tell anybody.
Robert C . 2024-05-27
MORE AT TripAdvisor
Amazing staff and atmosphere! The shop is beautiful and a very peaceful space. They have a huge selection of teas for instore and also to buy in small packs for home Had a lovely Sheng Pu’erh tea! I think I’ll be back often. Thank you!
Joe Mc . 2024-05-04
MORE AT TripAdvisor
This place is amazing and very unique to the city. It is the only place where you can get over 100 different hand prepared teas. The cakes are delightful and the meals abundant and interesting. Ben and Rachel are great hosts and the vibes are second to none. Warm and cosy and a great place to spend time chatting with friends or reading. This is Newcastles best kept secret, go check it out! I am on there all the time, it’s a relaxing haven where you simply feel at home.
Sherpa670033 . 2023-12-30
MORE AT TripAdvisor
Peaceful atmosphere, great service, and excellent dishes. I went with friends for lunch and we ate vegetable dumplings and a tasty tofu soup. We sat for a while enjoying the tea - and were not hurried along to eat. The service was very good, and the people who run the place are friendly and attentive. Taking over the Tea Sutra is a hard act to follow, but this place deserves all the custom it can get for creating a fresh and peaceful atmosphere with good food and a very warm welcome.
DebsinToon . 2023-12-19
MORE AT TripAdvisor
This is quickly becoming my go to ‘cafe’ in Newcastle for so many reasons. For a start the tea menu is amazing and everything is reasonably priced and comes beautifully presented. The food is delicious too and they always have a great cake selection. I also love the complementary little bowl of fruit which is such a nice touch! The staff are so so friendly and attentive, and really care to your every need, which just elevates the whole experience. And the atmosphere is so good too, it’s the perfect place to catch up with or friend or get some work done without too many distractions. As a tea lover this place is incredible and I feel so lucky to have it on my doorstep!
WinterandSnowflakes . 2023-11-08
MORE AT TripAdvisor
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82 Opinions
Best Chinese around . Friendly,polite,clean waiting area,food is always hot and prices are good . Would not go anywhere else.
196 Opinions
Nos pusimos en contacto con el restaurante para reservar una mesa, solo para ser informados de que no aceptan reservas. Sin embargo, al llegar en persona, nos dijeron abruptamente que se requería una reserva previa, una contradicción desconcertante. Esta falta de comunicación clara nos hizo perder tiempo, dinero y nos dejó luchando por encontrar una opción alternativa para comer mientras estábamos hambrientos y profundamente frustrados. Además de la confusión, a pesar de tener al menos dos mesas vacías disponibles, el personal insistió en que necesitábamos un grupo de tres personas, una política innecesariamente complicada dadas las vacantes visibles. Si bien hemos disfrutado de su comida en el pasado, el servicio desorganizado y la actitud desdeñosa durante esta visita fueron inaceptables. Lamentablemente, su mala gestión de la situación les costó dos clientes leales ese día.
1389 Opinions
i was kicked out of the restaurant for apparently not ordering enough food and wasting the table. staff gave me and my friends weird stares the whole time and i feel as though this had to do with my race and will definitely not be coming again.
136 Opinions
They messed up an order and refused to allow me to purchase the egg fried rice they missed off an order because the purchase was under £10, absolute dickheads