King Neptune in Newcastle upon Tyne

Was looking at the menu when a couple came out saying how lovely it was, so decided to try for first time. We had the 3 course lunch each £14.90 had Perkins style spare ribs. 2 chicken and beef slices in house curry fried rice with a side of chips. 4 spring rolls. The spring rolls i would say was the best thing I eat. Curry was watery bland no taste of curry chips were bland i would give it a 4 out of 10. The staff were really friendly very busy. I would not be going back in a hurry.

Round corner from our hotel. Visited with 5 friends after reading other reviews. Food was great and service was very attentive and friendly. We turned up without booking and although they were busy sat us on our table within a few minutes. Would definitely recommend a visit

Lovely restaurant with great food, welcoming staff and a comfortable ambience.

Been going to Neptune's 35 years and still the best on Stowell street

Great welcome and friendly service from all the staff. Good choice of banquet set meal options. Our favourite Chinese restaurant.

We went for a meal after visiting the nearby opera house. The staff were very attentive, seeing to our every need. Though it was a Monday night we were well looked after. The options were great and we left full and satisfied. I would highly recommend a visit!

Traditional British Chinese restaurant, good quality food, cooked well.

Lovely food, and service was amazing xx

Beautiful food, beautiful venue and great customer service. Only downside is they use MSG and I have a bad reaction to MSG.

Food was mediocre at best no flavour corn flour at its best 😤

The crispy spring rolls starter surprised me as they were mini spring rolls. The menu did not suggest that. The sweet and sour sauce was brought out very early before the spring rolls. When the rolls were brought out I did suggest that there might be a skin on the sauce as it had stood for a while. It hadn't but it was cold by the time I finished the rolls. The main course (king prawns with green peppers and black bean sauce along with egg fried rice) was fine but the prawns had a fork and spoon in them. The handles would have been sticky and would have made my hands the same. I did point out both issues at the restaurant. The apple juice was a very acceptable alternative to the tomato juice which I asked about but which they didn't have. I did notice that people on two nearby tables had to ask for drinks they had ordered some time earlier. A nice touch, late on, was that a server said she'd bring me a hot towel for my hands. She did and it saved me a trek to the toilets to wash my sticky hands.

How would you describe today’s meal? I personally think that today’s dishes are all stir-fried with the same sauce and taste exactly the same, but with different ingredients? This is not how Chinese food should be presented... Should they not agree with this in the UK? Eat Chinese food, order different meals, and end up eating Chinese food that tastes the same? Also, the rice is too dry, like old rice with no moisture. We should really use better rice and ingredients. Since you want to open a Chinese restaurant, you should make a contribution to the Chinese nation instead of... losing face (please invite the person in charge of the restaurant? Pay attention to this issue?) (The four British guests next door had a satisfactory discussion about the meal because none of them finished the meal)

Absolutely brilliant food! I had visited today with my family to try their lunch menu, and i don’t regret one bit. As a northern family we do enjoy finding cheap food that’s also good and hearty and King Neptune did NOT disappoint. Their service was impeccable and we felt fully attended to at all times. The food was brilliant! and very cost effective. I had deep fried chicken in sweet and sour sauce and my taste buds were blessed, paired with a coca cola. I couldn’t recommend this place more and i think everyone should visit!!

Nice place for a decent Chinese meal. Good service and cheerful staff

Another great visit. It never lets us down and is a very comforting, homely restaurant which we will return to until we have a mediocre meal before trying others. It is best to go where you know you will have good eats. as I said , a great place to eat out, right in the middle of china town with friendly hosts. We opted for the set meal for 3 which consisted of soup, then duck , then 3 different main courses of which we asked for one of them to be changed to what we preferred which was not on the list, which was met with a positive yes instantly. Just great. The rice and prawn crackers, though not part of the main things in the meal were lovely also. All in all , we will be back. Pretty son actually. it is a very nice warming, slightly authentic old fashioned restaurant with great food.

This is our go to Chinese restaurant when visiting Newcastle. We had already booked a table over the phone a few week prior. When we arrived they couldn't find our booking. They eventually did, but I don't actually think they did - I think they just squeezed us in because they knew they'd made a mistake. There is plenty of choice on the menu. The prices are reasonable but there is a 10% service charge in December. The food was brought out quite quickly. They asked if we wanted chopsticks but we said cutlery was fine. They brought out our 5 years old daughter some chopsticks stuck together with an elastic band for her to try. She absolutely loved using them! The food was really good.

We had not been for a Chinese sit down for years so we thought we'd pay Stowell Street a visit before heading off to a comedy show. I have to say that the service was great, however, the food was bang average, which was a pity as this restaurant was the go to in the 90's. We had 2 King Prawn dishes, which you got plenty of and a starter of crispy aromatic duck (1/4). Although I enjoyed the duck (as I always do) it was unfortunately not crispy, the Mrs was therefore not too keen. The Szechuan and Black Pepper King Prawn was very bland and I mean bland, so overall, bang average. We were asked how the meal was to which we replied 'it was fine'. I know when I've had a very good meal, I'll make sure that the staff know how good it was but unfortunately not this time around. Perhaps my expectations were too high and that this restaurant is still the best (given the reviews) but I think that we'll stick to our local takeaway next time, half the price for double the taste.

Enjoyed as great meal in nice surroundings. Staff pleasant and attentive. Food top class would recommend Cantonese filet steak and sweet and sour king prawn. Not too pricey for city centre and definitely value for money. Would love to visit again!

Repeat review. Mam treated me to luncheon. And glad she did. Another winner. It’s becoming habitual now. No bells. Zero whistles. Just a nice lunch and friendly staff.

Beautiful food with excellent service. Can't recommend this place enough 😁

Back again and another fabulous meal. The service is excellent and food amazing, what more can I say. This place is the best so give it a try. We highly recommend.

Good service and good food, plenty of choice. Mention it is for a birthday and our table was decorated and a banner on the wall. I have eaten here a number of times and always enjoy it.

Amazing! So much lovely food and lovely staff. Went for hubbys birthday and they made it a very special night.

Plenty of choice, not badly priced

Food was OK we had the new year banquet at 34 a head then a service charge added on top food was average service was great venue had gone quite due to the time. I would go again but not on a fixed price menu the value for money was not present Www.cbdbybetterdays.co.uk

Won’t be bothering to book here again. I booked for a party of 4, in the first available evening slot of 6pm. Turned up on time, only to be told they were busy sorting the table out. After several other excuses and a queue of other people waiting, we left at 6:25pm, with no table offered at that point in time. I went to the bar to inform one of the staff that we were leaving. She didn’t seem in the slightest bit bothered. Woeful customer service. Plenty of other great restaurants right next door, so they won’t get our custom again.

Wonderful! Crispy wontons are amazing.

A nice restaurant reasonably priced with nice staff

My wife and I visited Newcastle, the venue is ok’ish which could do with an update. We were seated to our table, the couple behind us were offered water, we weren’t, I think it was because they talked posher! At the end of the meal at 9.30pm we asked for the sweat menu and was advised the chef had gone home. I brought my unhappyness to the attention of the manager who said “what do you want me to do” Food ok, service ok, but management appalling ! I’ll never return!

So happy chose this restaurant for my hubby's birthday. Food was amazing and staff were very attentive. Will definitely go back. Thanks for a special night.

Fantastic restaurant in China town, friendly staff, loads of options, tasty food, and decent prices, can't go wrong if you try here

Got to say this was another good show by the King Neptune team. My mam kindly treated me to luncheon. Friendly welcome. Good service. Decent chicken and sweetcorn soups for starters and I went for lemon chicken with f/rice and mam went for a chicken and cashew stir fry, with rice which had been boiled. Coffees to end. Mam was thrilled with her main. Great! And I was quietly ecstatic with mine. The bill was a delight. Very happy to leave a decent tip. We’ll be back again.

I hadn't eaten there for 30 years, but it was still as good as it used to be. We had the set lunch, which was very nice and reasonably priced. The decor is a little dated, but the food and friendly service more than make up for it.

Super and well cooked food. Friendly service. Loved this place

My favourite place to eat. Staff go above and beyond to make your visit amazing. Food is always outstanding. Great choices. Thank you for making my step dads birthday meal extra special

Great restaurant, great food and service, highly recommend

Absolutely amazing, we visited her on the off chance whilst on business. Lovely food and welcoming staff. I would definitely visit again.

Called here for lunch having travelled from Belfast to Newcastle, great lunch menu, very pleasant staff and the food was fantastic. Starter of peking ribs with complimentary spring rolls, and the best chicken satay ever for main course. Packed for a Monday lunchtime and great experience.

A fabulous meal and superb service

Best Chinese restaurant I've ever been to over man years. Food is excellent, as is the service. Highly recommended 👌.

Service was terrible our waiter was extremely rude he brought the wrong food out when we sent it back he threw it on the table next to us he then came out with the rest of the food slamming it on the table knocking cutlery on the floor we asked to speak to a manager who was just as rude so we ended up leaving after our starters. Also the toilets are disgusting!

Party of 9 for a birthday meal which was ruined! Absolutely appalled at the service. The kitchen got our orders wrong, the waiter blamed our party saying that WE had ordered the wrong food. He then became extremely rude throwing cutlery about, slamming plates down, knocking beer bottles over and shouting at us. I asked to see the manager (waste of time) she totally dismissed the behaviour of the waiter. We ended up leaving without eating. Also the toilets were disgusting, scruffy and absolutely stinking. I really don't understand how this place has good reviews?

Really disappointed with our visit. We were a large group of 9 for a special occasion. The waiter who was looking after us was shocking, his attitude was absolutely disgusting. Never have I been to a restaurant where the kitchen get the order wrong so the waiter throws food and cutlery at us in frustration like it was our fault, raising his voice and blaming paying guests. Very hostile environment Asked to speak with a manager who was useless, just kept making excuses for the employee, no resolution skills whatsoever.

The service is excellent. The food is brilliant. I have never been disappointed. I would highly recommend.

Really nice friendly people greeting and serving the food. And the food was delicious 1st time going won't be the last

First time here and was looking for a something before Theatre. Booked on line well in advance and got confirmation back same day table was booked. On entry I was met with very friendly team - restaurant was spotless. Whilst not a fan of the starter and i wish Id chosen something else the main course was excellent, tasty, plentiful and leaving with a sense of must come back to try other items. I can certainly recomend without any hesitation.

My husband and I ate here on Saturday night with 6 friends and were blown away by the food. We all chose different items from the menu, my husband and I chose the pearl meal for 2 and it was amazing, the food quality is...

This is the best Chinese restrant in Stowell street, love it 😀

Food was excellent, service great. Place could do with a refurb.

Super friendly welcome as a walk in on bank holiday Friday, we stayed locally as were visiting the area. This restaurant has great reviews which are entirely true. We had one of the set menus, and enjoyed every single dish. The food was hot, really...

Excellent food, wonderful service and very reasonably priced. 8 of us and chose from the a la carte rather than banquet as we know from experience that the portions are generous. Had 5 starters and 5 mains with sides and there was ample

Have visited here many time and never disappointed. The service is always quick and staff are really helpful and friendly. The food is delicious no matter what you order, can’t fault this restaurant!

Food is amazing, especially the lobster. Staff are very friendly and nice, enjoyed the visit every time!

Great evening spent here. Excellent food. Friendly service. Relaxing atmosphere. Will definitely visit again. This will now be our favourite restaurant on Stowell Street.

Gorgeous food, which was freshly made. Afternoon menu had lots of choice. Lovely staff. Well worth a visit if you're in Newcastle.

The service, the politeness of the staff and the food were outstanding. Thank you very much

We had wonderful scallops in a great sauce, The staff were lovely and it's a very friendly place.

Friendly helpful staff Food is amazing 100% recommend. Will definately be going back when we return

Went to the King Neptune yesterday after walking out of another restaurant in Stowell Street due to the lack of cleanliness. King Neptune did not disappoint. Food and service were good in a nice clean environment

This is our favourite Chinese restaurant. Having been going for several years it is at least our annual visit when we return. Atmosphere is good and it is always busy, a good sign. Food is very good and we look forward to it. Love the...

Amazing food, lovely staff will definitely be back

Excellent food, excellent service, good value for money, chicken and sweet corn soup was so tasty, delicious duck and pancakes.

Absolutely bog standard — nothing special and 80s hits on loop massively irritating. Deep fried beef contained hardly any meat — just strips of batter. Other dishes were bland.

Great food, service and reasonably priced!

Lovely food, staff and ambience

The usual friendly greeting awaited us here..... The usual great meal was had here. A little 'I know it all attitude ' from the manger was unusual, but easily overcome. I'll not mention the incident as it was minor. We love the authenticity of the...

Amazing meal, it was my mams birthday and the table was decorated and a birthday banner which was a nice touch. Food was 5 🌟 and service was excellent 👌

Love this place, it’s the best in Newcastle City Centre without a doubt

Lovely Chinese food good sized portions, highly recommended. Staff Lovely

Best service ever. Food amazing and Hong our server 10/10 cannot recommend enough

Had Singapore vermicelli, which was really tasty, started with salt and pepper wings, great service and food

Perfect place to go to in Newcastle for a 5 star meal

Not great at all, went early, 6pm, food was very bland and tasteless, and expensive for what you got. Would not return

Great Chinese cuisine and excellent friendly service.

Lovely food served with a smile , hot and tasty and nothing to much trouble , we were served promptly and served drinks quickly , we would return

Service and food quality were excellent. Must be something appealing about a restaurant where customers are waiting outside for opening time.

Excellent lunch, generous, friendly and wonderful service. Ideal!

Excellent Chinese lunch at the King Neptune, Newcastle. Very friendly staff from start to finish and the food was simply excellent. Busy spot at lunch time on a Monday but all served professionally and timely. Starter and main course were tasty and finished off with...

Very good Chinese Restaurant in Newcastle city centre, Excellent value good quality food. We had THE PEARL BANQUET at £24.80 per person FOR TWO PERSONS which included Soup Chicken & Sweet Corn Soup Starter Aromatic Duck (Served with Steamed Pancakes, Spring Onion & Cucumber Salad)...

First time for us but most definitely won't be the last! You know when you walk into somewhere and you just feel welcome, we'll we really did. We chose the lunch banquet for two at £19.50 each. Starters were king prawn which was absolutely delicious...

Delicious food, super friendly staff and did i mention Delicious food! I 100% recommend KIng Neptune! Thank you for a great experience

The food was good, But the toilets were disgusting Had I visited the toilets before I ordered, I would have walked out.

The worst and most tasteless Chinese food we have ever had. Chicken sweetcorn soup with no chicken .garlic mussels in cream. 7 mussels at a£1 each. In pretend cream . Lamb in ginger and spring onion. Could have been cat or dog as deff not lamb. Squid..Well it would have been better used as a car tyre..gave it them back changed it for a sweet sour chicken. Which I think they forgot to put any chicken in the batter at all........water and red wine tasted good......AVOID THIS PLACE might has well have dropped the £60 in the drain outside.

Great food, excellent service reasonable price Whats not to love.

Very very nice and friendly staff. Only giving 2 stars because the food was OK and for the price it should be better than OK. Overpriced food. For a better cineese meal go to China express absolutely superb king Neptune isn't even in the same laugue has this place won't be going back again

Been coming for years. Always enjoyed the food and service. Attention to detail always perfect.Staff friendly attentive and trained in first class customer service. Spare ribs always a winner.

Went to celebrate my 50th birthday there was 11 of us and the night was absolutely fantastic food was great and well presented and tasted great staff very friendly. A great night would defiantly recommend first class.

Lovely food & excellent service

Good food, friendly staff, ordered take away average meal is about £15 - £20 with rice. Set menu for 2 was £28

Lovely friendly staff food was lovely no complaints

Lovely food and service. We came in later but the service and the set menu was excellent.

Would definitely go back, I loved that they left a gap in-between meals so you could actually talk and socialise and make a full night of it, great service and very friendly staff 🥂👌🏻

Excellent food, polite staff snd pleasant surroundings

Great food and very friendly staff. Unsure if I'd return though, to echo previous reviews the toilets need a good clean.

The first time they had messed up the booking a few months ago can be forgiven. However we decided to go again to celebrate Lunar new year the Manager Sam advised that we had a booking for 2 on Saturday at 12.15. We turned up only be told that there was no booking, I showed the waitress the email from Sam, she went to get him and all he could say was that they were full and he apologised. That was it, we had spent time and money to get there. You will note that the reviews aren't verified so I urge you not to waste your time or money on a restaurant that treat customers shoddily. Happy to verify this review and attach emails from Sam at King Neptune

Very friendly staff, great food.

Good selection of Chinese Food not the cheapest tho. Good all round.

The bar and serving staff are amazing here. They are so hard working and yet still so friendly and provide service with a simple smile. I will recommend you to my friends and family. Thank you.

First time we've been to this restaurant but I will be returning and I would highly recommend this venue as its a great place to eat and meet friends.

Best restaurant ever being here for the last 18 years since my daughter left Liverpool for Newcastle university.