Newbridge Inn in Wolverhampton

Im a regular to this pub. I came for a family meal and parked up on the carpark like I do any other time. A week later I have received a parking fine for £100. I'm absolutely disgusted that you would fine your customers for using your carpark. Times are difficult as it is and to slap them with a fine is terrible. I will definitely not be visiting again and will be warning others.

Will never use this restaurant again !!! not only would they not even provide a plate so we could give our grandson some food of ours, as he can be very picky, that then forced them to buy him a pizza, which looked disgusting, but the staff are very very slow, there were only me a five others in the queue but it took me 20 mins to get my food! But there’s no health and safety issue with them carrying red hot steaming gravy through queue s of people, we spent a lot of money for my mums birthday, if it hadn’t been for that reason I would have walked out right there !!!!!🤬🤬🤬

Food is great and highly recomend. Pizzas and burgers and the carvery is all fantastic, had a burger made by Jaden and it tasted and looked delicious. 100% recomend this place for the food and for the friendly faces around. Had a great time

Great evening food great service great jaden one of the staff very polite and friendly will be back again the place looking good after refurbishment

Visted the newbridge yet again since their reopening. Had a delicious carvery served by Jay Thomas, he’s lovely and always greets us with a smile. I would definitely recommend, they always make you feel welcome.

Absolutely awful service. Took over an hour to get food and then the quality was poor for the price paid. Watched a family members food sit on the side for over 20 minutes before it got took to them, with the chefs wafting the flies to try keep them away. No apologies or anything just arsey staff. Definitely won’t be going again.

Great new refurb, bright and modern and lovely friendly staff! The food was delicious and they have some tasty new desserts!!

Lovely new pub, service was excellent, the bar looks lovely and the extended dining. Wide range of food and the pasta dishes are fantastic!

Amazing new refurb, the place looks amazing and the staff are just as helpful and friendly as always. The new menu is great too, definitely something for everyone.

Poor service, arrogant staff and pace of service slow. You are made to feel as if the staff in particular, the restaurant staff can’t be bothered. Service with a smile is a phrase not associated with the this place. Changing the facade of the building can’t improve staff CS skills. Training definitely required. Kitchen door swung open and a member of staff seen eating sausages at the work station. The food is for the customers, surely this is a hygiene issue. Nice makeover but same diabolical approach to paying customers.

Wednesday lunch service was incredible! Food was outstanding and was nice and hot. Loads of choice of veg. Can’t wait to come back!

Food was outstanding, service was great! The quality of food for the price was great. Defo be returning with the family.

Newbridge team are a credit! thank you to each and everyone them for there hard work and outstanding service. thank you again

Carvery was great,serive was great, lots to choice of food and drinks. Alex and Sophie was amazing and we will defo be back because of them

Food was incredible, service was great. Food looks delicious and many options of drinks available. We will be back soon

Massive Thank you to sophie for going the extra mile for us today, She made sure our experience was all good. Our little boy had a great time and loved meeting sophie today. He already wants to come back. Thank you!!!

Absolutely Lovely tasty carvery served by the main man Jender 👍 when he is in charge of the meals it 100% bang on Piping hot ( always when Jender is serving ) keeps the meals as they should be 👍 absolutely love it when we see his friendly face we know we are going to have a fantastic carvery and a lovely smile ☺️ ( we all love Jender ) we do miss the cheese pie to be fair … made it even tastier 😋 hint hint

Sunday carvery was delicious! Massive thanks to Alex. Food was piping hot and lots to choose from. We will defo be back!!

Came for the Easter disco with my 4 kids and my grandchild all had a great time Sophie doing the facepainting was lovely very talented and the disco guy was great with the kids best part was the Easter bunny coming to visit we stayed for a meal afterwards and the food was lovely Kelly and eliza served our meals and they were very tasty thank you for a lovely day

BAD DECISIONS I made a mistake of coming here today. what happened to pleasing the customer, one simple request of a plate and they could not honour it … i ask for a takeaway box, no.. i won’t be coming back as the customer service is appalling, i used to love coming to newbridge very regularly.. no empathy was shown, when i asked another member of staff for plate, she kindly said she she would get me one, until she came back from speaking to her colleague and and then told me no, again with no customer service was shown or apology/empathy. but a “we told you can’t have a plate and that’s it “ attitude …..:, a simple small plate or a bowl was all i was asking for.

The food was amazing, service was excellent . Bar staff were friendly, and made the visit great. will return in the future! :)

We go in quite regular and always have the large carvery. Prices have gone up a menial amount last month but still good value. Last time went in we paid extra for the large to be greeted with one slice of beef and two slices of gammon. Hate to think what the Traditional or even the small is, may have been cutting back the place was packed had to sit in the bar with others. Glad to see the vegetables that are steam cooked, cooked for longer, though the gravy is really thick the only downside. They dont serve ales here just pumped stuff, even in 2018 they only had Boom Dar on. We will be back for more.

Once again excellent service, Jender and Manager are top blokes 👍 very good … very nice 👍👍 they go above and beyond to make all customers feel welcome and provide an amazing customer service to all who visit, all staff are lovely, we personally have been twice a week for a number of years, Please don’t change guys your a wonderful team and it works 👍👍 Hi Jender see you Friday ☺️ always a pleasure to see you

The food was beautiful and great value for money the service we received from Sarah was fantastic she is a credit to the company thank you we will definitely be back

Valentines dinner! Massive thank you to the team and the chefs for making outstanding food and service. We will defo be back with the family

Valentines carvery was incredible! We will definitely be returning. Massive shout the chefs and the team for their hard work and going above for us.

Met up with friend for lunch and have to say so glad we came, carvery was spot on, meats tasty, cheesy mash loads of vegetables, roast potatoes so good. We stayed for pudding too, all for under £30. Would recommend coming and will definitely be...

Came in for lunch with my family service was excellent food was outstanding can't wait to come again Thank you to the team for a great time

Had a lovely carvery as allways served by tresa at the bar such a friendly lady always got a smile on her face great service and so welcoming .

Teressa was a absolutely wonderful amazing host,her charm and natural beauty overwhelms me every visit Plus the food was great

Lovely large hot carvery food. Large portion. Friendly courteous service. Waitress named Teresa was very helpful and had lovely friendly manner.

We had a great time; the food was brilliant and there was a lovely atmosphere. Sophie was very friendly and a great help!

Breakfast is always amazing it’s buffet style and there is always plenty. Teresa is very pleasant and welcoming

Sophie on the till was very helpful and made us feel very welcome. We will be coming again for a lovely breakfast! Thank you

Great service Sophie was very polite and helpful behind the bar. Food was good my daughters alway enjoy the carvery.

Visited for breakfast with Santa on Christmas Eve. We had booked a table, when we arrived were told there were no tables and shown to the bar and told to sit on a table for 4 people (5 of us) the bar is A dam...

Great company and friendly staff especially a lady called Teresa, she was extremely helpful and made us feel very welcome

Came in for a Christmas meal and it didn't disappoint service was excellent food was delicious everyone in my party had a wonderful time thank you 😊

Great local carvery and reasonably priced Good customer service from Alex went the extra mile for us.

Food was amazing x staff as always were fantastic especially Teresa she was very welcoming x she definitely needs a pay rise

Service was amazing teresa the bar lady was very polite and Jessica was very helpful with seating us, overall experience was amazing will definitely recommend.

Alex was very friendly and had great customer service - would definitely come back again thank you !

We came in Wednesday night and the service was great, the food was delicious. We will definitely be back.

Lovely too good to go meal. Great portion size, cheap price. Top quality food. Kindly prepared by Alex the chef. Will definitely be back!

The place is spotlessly clean, amazing carvery, excellent staff. Bar staff and Jess are outstanding hosts. Will definitely be returning x

GREAT 5***** Carvery, Lovely Staff, Brilliant Christmas Decorations the place looks great. Good Menu choices, Clean Tidy Tables.

Great food and great service! Alex and Liam were both really pleasant and helpful. Will definitely come again!

Food was amazing, place is clean lovely atmosphere and Teresa was a perfect host definitely coming again

Great food! Service good. Can’t complain. Will be coming again. Carvery very varied and tasty. A must try

Fast services. LOTS of meat given.. hot fresh food. The staff were fab. Teresa especially! Very smiley, chatty lady. Thank you. 100% will be coming back again.

Amazing service Jenny Wilson is an amazing person great service through our always with a smile thanks Jen X

The man himself benji was fabulous and helped us with the carvery and the carvery was stunning as always

Usually visit here at least once a month with my wife,this time we decided to take my sister. What a great experience, served at the bar quickly by friendly bar staff and ordered our usual carvery.As usual great Carvery made especially enjoyable by being served by new trainee Luke and his 'Teacher'.Luke was so friendly and accommodating making our experience so enjoyable . Big 👍to all the staff

This used to be great and had a great reputation. Went a few months ago and it was dreadful, no service, carvery dried up and stale. Went back yesterday thought we'd give it another go but it is still pretty poor. The carvery was okay, the potatoes were not great, they were stale and dry as if they had been microwaved. I appreciate it is hard to keep a carvery fresh so maybe something needs to change that will help reduce costs and use resources more efficiently. Hoe about something like having two table sittings for dinner, 6pm and 7pm and that's it. So everyone gets guaranteed a fresh carvery at those times. And go to booking only, in the long run people will appreciate a fresh quality offering and will start to see the benefit in booking. It sounds radical but it makes sense. If something is good consistently then the customers will continue to come. the other extremely annoying thing was the quiz that started at 7pm. This was broadcast over the speakers and was so loud we had to keep stopping our conversation. In the end we couldn't wait to get out of here. Are you a pub or are you a carvery. In the restaurant section I don't want to be deafened whilst eating a meal.

Amazing food! Brilliant service from Kilby! Such a smiley young lady! And an amazing meal prepared by Charlotte in the kitchen!

waited 40 minutes for our food, no apology from staff when FINALLY served. The pub was not busy at all therefore no reasonable explanation for the wait.My burger tasted like slabs of cardboard, wouldn’t feed it my dog. No check back after our meal either....

Went out for a meal with my friend. Really nice food. Friendly staff, excellent customer service Tracey was really nice made sure we were okay and we were happy with our meals. Would recommend to go there for a decent quality tasting carvery and good...

Great food we had a carvery beef was amazing service was great ,friendly staff front house,Tracy the lady who served us attended to all our needs .

Absolutely brilliant experience at the kids hallowe’en party x Teresa dressed up as Princess Fiona was fantastic

First of all I get served a coke that looks like water, no fizz at all and wasn't even brown. The carvery was terrible, roasts like leather, veg dried up. Staff miserable as sin, the management weren’t much better. No atmosphere what so ever.

Saturday Breakfast was great, great value for morning and great variety We will definitely be retuning

Staff very friendly and helpful always go to the new bridge for our Christmas party with my Friday group

Booked a table. Arrived at The Newbridge and introduced ourselves. Told to go to far end of restaurant to bookings desk to the hostess. Did this, introduced ourselves again, told by waitress to go to desk, she will get the hostess. The Hostess eventually arrived,...

Food was outstanding, all you can eat breakfast was incredibly.service was great, we will be returning

Came in to meet up with some friends before the football, very reasonable priced drinks and serive was great

I am regular at the newbridge , service is always great and the staff are very welcoming and friendly.

Amazing place to be staff friendly and atmosphere amazing cheap drinks and great selection on tap and on the fridges

We came in Wednesday night and the service was great, the food was delicious. We will definitely be back.

Perfect place to bring your dogs and have lovely carvery and good quality beer. To top it of service was great and even went the extra mile for us. Thank you

Always a great atmosphere, very friendly staff! We have to give a special mention to Jess who when we visited was full of smiles and super helpful! A good selection of veggie options and great food selections in general, would recommend if you want an...

Great service from Tracy , very friendly and helpful food was amazing , table service and timing was excellent highly recommend. :)

The food was great on this occasion a carvery can be a hit and miss no matter where you go. Teresa was amazing attending to our every needs finding us a nice table on arrival and taking our plates when finished

First time visit, we always drive past here and finally visited for dinner. Food was great. Carvery was fresh and lots of choice. Kids pizza was huge! We were all absolutely stuffed by the time we left. Staff are absolutely lovely - really friendly and...

Teresa made our experience at the newbridge absolutely fabulous. Very helpful and polite. 5 stars. If only more people in life were more like Teresa the world would be a much happier place.

Great food and service from Jessica! Definitely will be returning to try the carvery as it looked and smelt great! :)

Very friendly service from the bar staff Tracy, delicious food and definitely will return. Tracy is always attentive and can’t do enough for us.

On arrival at the new bridge carvery we were greeted by a very polite waitress who was very helpful in showing us the menu and the service on extra add ons was excellent we found out later the waitress name was Tracy and we will...

Carvery is to die for! The service is great. The pub is a very welcoming pub. Even when busy they still manage to make sure everything was all good for us.

Ate meals and had drinks while participating in the quiz night. My chicken burger and chips was delicious. Bar staff very friendly and attentive. Staff member Jessica deserves special credit for her courteous helpful manner and service.

We come in most nights, the services is always great. The staff our friendly and it’s regular. We love the place and the staff.

Great service from Tracy lovely food we had the carvery everything fresh and hot.Always a lovely atmosphere

So disappointing on so many levels. Speed of service our starters over 25mins from ordering. Service poor. Food quality from our last visit gone down hill badly gone are the home made yorkshire Pudding just a single sad frozen substitute. Portion small and meat dried...

Great food and lots of choice on the menu. We chose the carvery and it was superb. Our waitress Jen was so helpful and really friendly. Would deffo visit again.

Fabulous food, amazing value too but a big thank you to Jen who was just amazing, so friendly so helpful, absolute 10/10 !!

Came in for breakfast food was lovely and hot kids enjoyed it staff were polite and pleasant will come again soon

I ordered a breakfast takeaway. I arrived and asked the guy behind the Carvry is this where I collect “yeah” promptly gave me my order no interaction or speaking whatsoever, didn’t even ask my name or order number, Good Morning, thank you, nothing! The beans...

Visit Twice a week, have used pub for a couple of years or so … usually 5 or 6 of us Cannot fault the food ( carvery ) definitely need Genda in the kitchen, he left for a while and the food wasn’t the same,...

The carvery was good and our server Tracy was very friendly and attentive! Recommend if you like a carvery!

Had a lovely breakfast today, really tasty, staff welcoming and helpful, thanks, will be coming again.

10 out of 10! Great selection of breakfast items! Our favourite was the breakfast pizza 🍕! We will be back next week

The team are always lovely and look After me when I go there. Such a nice friendly place to go for a meal. Will visit again soon.

Went to the Newbridge with my mum for a drink, as usual the staff are very friendly and helpful. We come in here quite a lot as it is our local and always have good service. Nice friendly place to have a drink, watch the...

Went for the Weekend Breakfast this morning. There is plenty of great food to choose from and it is truly good value. I always find the staff pleasant and helpful and Abbey and Jess were great today.Thank you. See you soon.

Came for some dinner with my family and can honestly say food was spot on, myself and partner had carvery and children ordered other things - all tasted amazing! Service was 10/10 too Sarah in particular was so attentive and couldn’t do better if she...

Breakfast was delicious! Wide range of selection to have! Service was great, massive thank you to the front of house team and the kitchen staff!

An amazing pub with a fantastic atmosphere. It's a dog friendly pub too which is an added bonus as our dogs loving coming out. The staff are all lovely and make us feel very welcome every time. We have also eaten here a few times...

Lovely lunch with my family at the newbridge, we’ve been here many times, excellent attentive staff and the carvery tasted great as usual

Met by multiple friendly faces and was served swiftly. The food was received quickly and tasted great! The carvery area was hot and fresh and tasted amazing! Will definitely be returning here again.

Had lunch here today with my friend. Really good menu with lots to choose from we had a vegetarian wrap and it was fresh and delicious. The staff are lovely and friendly and the carvery looked amazing. Definitely recommend a visit.

Had some delicious halloumi wraps, served with a salad and chips. Great presentation. Really friendly and helpful staff.