New World Chinese Restaurant & Takeaway in Nottingham

Previously have had very good food from here but recently quite a disappointing experience. Food was very lazily assembled and packed when delivered. Also portions have gotten a lot smaller for the same price. Tastes decent but not as worth it as it used to be.

Good customer service and great food

Price varies depending on who you are, been like this for 2 months. Asolutly unacceptable and is tantamount to robbery. Shame on you.

Card machine hasn’t accepted NatWest/RBS cards for months. It’s so frustrating! Cards work everywhere else but never in this cafe, staff are aware that it’s an issue. I wish management would update their card machine system.

I’m writing to share my disappointing experience during a recent visit to this place I ordered a cheesecake, scone, café latte, and an americano. I specifically asked your staff to confirm whether the cheesecake was vegetarian (i.e., free from gelatin). Instead of getting a clear answer, I was first served the coffees, and only after several minutes was I informed that the staff couldn’t confirm if the cheesecake was suitable for vegetarians. Eventually, I was told there was only one vegan apple pie available, which I accepted. Unfortunately, by that time, the coffee had gone cold. To make things worse, I was charged £22 for 2 coffees, 1 scone, and 1 apple pie, which felt unreasonable given the poor service and lack of product knowledge from staff This experience left me quite dissatisfied, I hope steps will be taken to better train staff and ensure they are informed about the food being served, especially regarding dietary requirements.