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3.8

Based on 40 opinions finded in 2 websites

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Nº 324 in 472 in Sutton

CUSTOMERS TALK ABOUT DISHES WITH..chickenburntnoodlesduckcookedprawnsoupchillifriedrice
Score

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Always great food that’s what keeps us coming back

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Robert . 2024-12-12

MORE AT Just Eat

Our favourite Chinese, always good.

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David . 2024-12-09

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Perfect and very tasty and delivered hot as always. A first class service every time.

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Ivan . 2024-12-06

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Food was OK. I would eat there again. The man who delivered the food was lovely.

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Anthony . 2024-11-29

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food so good, hot tasty and delivered early. best chinese in ages and it’s always hard to find a decent one,

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gary . 2024-11-28

MORE AT Just Eat

Food was nothing special, an average takeaway taste. Probably wouldn’t order from here again. The sesame prawn toast was a bit too crispy and just tasted of toast and some sesame. The chilli ginger chicken tasted like something from a cooking sauce wasn’t too impressed with that. Soup was refreshing but that’s a hard one to get wrong!

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Aziz Adil . 2024-11-27

MORE AT Google

Order was hot & fresh, however I wasn’t a fan of the prawn toast, tasted mainly of crispy toast! The chilli ginger chicken was a very simple taste and I couldn’t pick up much from that. The sweetcorn soup was great in the cold though.

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aziz . 2024-11-24

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has become my local Chinese take away. the food is good, prices are reasonable by todays standards. Friendly delivery driver.

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tony . 2024-11-23

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food was very poor. never had such a bad meal with the cheapest ingredients!

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Glynn . 2024-11-23

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Always great food. A special request was made on the food items and the order was delivered perfectly.

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Beverly . 2024-11-16

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Excellent food, piping hot and prompt delivery, thank you.

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David . 2024-11-15

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Delicious! Food was hot, very tasty and extremely good value for money. Highly recommend

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Natalie . 2024-10-28

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Always arrives early and food is always delicious and hot

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Jacqui . 2024-10-19

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Honestly, this place never disappoints!! Such good value. From a Chinese person ordering a Chinese it’s a 10/10!

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Hannah . 2024-10-06

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This place is always consistent! Love their food!

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Hannah . 2024-10-05

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Would always recommend. Food is excellent. Service too. Keep up the good work.

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AJ . 2024-09-22

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Lovely meal, piping hot and delivered bang on time with a smile. Thank you.

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David . 2024-09-20

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The best Singapore fried rice I have ever tried@

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Robert Brayne . 2024-09-20

MORE AT Google

I chose this place for the first time based on star reviews and it was a big mistake. The sweet and sour chicken tasted bland as well as the rice. The pepper and chilly squid rings were inedible as you could just taste chilly & dumplings tasted off.

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Diana . 2024-09-05

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First time ordering from here and the food arrived piping hot and was delicious!

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Jacqui . 2024-08-12

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Rice overcooked noodles tasted burnt chicken balls over cooked sauce no taste left a creamy butter feel to the mouth will not be ordering again

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Samantha . 2024-08-12

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The salt and garlic squid was very bland and so was the vegetable spring rolls.

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Precious . 2024-08-04

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Excellent as always. I wouldn't use any other Chinese takeaway. Not had a bad meal in almost 19 years of living here.

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Ivan . 2024-07-22

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Another lovely meal from Shanghai Pearl. Great food and always delivered piping hot with a friendly smile. Thank you.

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David . 2024-07-14

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Great food & fast delivery! Our favourite Chinese restaurant in the area!

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Hannah . 2024-06-22

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Took an 1hr to arrive and food was not good. Ordered a quarter of crispy duck and was so dry it was inediable. Such a shame as we ordered as a bday treat. wouldn't recommend or use again.

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Kelly . 2024-06-13

MORE AT Just Eat

Always great, always fast, would always recommend

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Brendan . 2024-05-27

MORE AT Just Eat

Food awful and duck was black due to being incinerated. Called restaurant said that as I’m a first time customer I’m not used to their style of cooking. I said that I’ve had Chinese before and that me or my mum couldn’t eat it and was willing to send them a photo. Waste of nearly £40. Not good customer service. Lady was polite though just not helpful.

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Lucy . 2024-05-13

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Great prices and great quality. Very glad I found this place! Thank you!

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Hannah . 2024-04-21

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Always use this restaurant , however today wasn't up to normal standards, crispy duck was dry and tastless, the chicken and cashew nut was more carrot than everything else and to unpalatable to finish ,pancake rolls more batter than filling, hoping they haven't got a new chef !!

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mr . 2024-04-19

MORE AT Just Eat

This is a fantastic Chinese takeaway, it should absolutely have 5 stars! It is always delicious & service is really friendly & attentive. We have tried most of the local takeaway s before finding this one and have never tried another one since. You will not be disappointed!

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Natasha Barber . 2024-04-13

MORE AT Google

Another lovely meal from Shanghai Pearl, delivered piping hot. Great food and great delivery service. Thank you.

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David . 2024-04-09

MORE AT Just Eat

Always nice and fresh driver is very polite all good

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Cliff . 2024-04-06

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Chilli and garlic chicken and the beef noodles were really tasty and well cooked. It was let down by the prawn toast and chicken balls being over cooked and in burnt/old oil. They were completely tasteless and inedible so ended up in the bin. Restaurant was closed when I tried to call. Would give them another go as the other food was good, just need to change the deep fryer oil.

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Robert . 2024-03-31

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Best chinese take away in the area! the food is always very tasty, the taste is consistent and the delivery is always fast!

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Lina . 2024-03-23

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ordered for the first time for me and my mum via just eat,best discuion,food is excellent! we both loved it! you guys have become are regular place to come! so thank you to everyone at New Shanghai pearl,you did a fantastic job!

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Georgina Glover . 2024-03-18

MORE AT Google

my first time ordering from here,very nice thanks! will be ordering from here again! 😃

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Georgina . 2024-03-18

MORE AT Just Eat

our favoruite Chinese takeaway thank you

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James . 2024-03-04

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lovely food thanks very much. Will definitely be returning

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James . 2024-02-22

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Ordered a 1.5ltr bottle of drink but received a 1.25ltr bottle, otherwise everything else was good.

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Joanna . 2024-01-29

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Unfortunately the worst chiness food I've had in a long time. Haven't tried this restaurant before but reviews looked good. Beef noodles tasted burnt, like of actual smoke, they didn't look it at all but tasted awful and was inedible, like eating a cigarette. The prawn toast was chewy, flavourless and inedible. Egg fried rice was sticky, stodgy and no flavour. Chicken balls weren't the best but edible, slightly overcooked/burnt taste to the batter, but the chicken inside was well cooked and juicy. The chicken and sweetcorn soup was delicious. Will not order again. I feel like I've just wasted my money as most is going in the bin as no one is willing to eat it apart from the soup and half the chicken balls!

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Kerrie . 2023-12-16

MORE AT Just Eat

Best Chinese food that I had in years!I was just feeling very sick and this food really made me feel better. Authentic home made food. Thank you so much, will definitely be ordering again xx

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Carolina Cro . 2023-12-15

MORE AT Google

It was worth waiting on a busy Friday night , great flavours and good size portions

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Magdalena . 2023-11-24

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Quality of food was absolutely excellent

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Graham . 2023-11-17

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Always on time, staff so nice and friendly and lovely food!

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Olivia . 2023-11-13

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Lovely food, and delivery driver, very friendly.

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Marc . 2023-11-04

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Another lovely meal from Shanghai Pearl. Delicious, piping hot and delivered on time with a smile.

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David . 2023-11-03

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Food was absolutely disgusting the dumplings wasnt cooked they were all hard on the outside & raw , the beef tasted of burnt food prawn toast was hard & not edible ribs were dry as was the satay chicken , noodles were swimming in grease & tasted nasty . They forgot 1 of the rice's . Nearly £50 ended up in the bin food was also cold & we dont live that far from the place . Would never buy from here again

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Beverley . 2023-11-02

MORE AT Google

Fried Rice was very dry, unfortunately. The rice was harder than what I usually have from other restaurant

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Samirah . 2023-10-29

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Ordered the beef curry wasn't much meat in it but was ok 😕

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Cliff . 2023-10-12

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Main meals were lovely and spicy, however was let down by by the hor d'oeuvres and side, the ribs and prawn toast were rock hard and inedible. Think they may have been deep fried to reheat too many times, hopefully just a one off. Was delivered within 20 mins,which was very surprising

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josephine . 2023-09-16

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Overall Good quality was not good. Salt garlic and chilli squid was very chewy. Tom yum chicken soup was packet tomato soup with chicken n some weird tomatoes. Please avoid Tom yum soup at all cost. O

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Manasi . 2023-09-01

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Best chinese I've ordered from and will always order from.

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Olivia . 2023-08-24

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Great food and service as always.

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Beverly . 2023-08-13

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Food was not nice at all. Burnt and extremely oily had to pour it down the sink. Will not be ordering from here again.

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Jack . 2023-08-11

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Was not nice Chicken balls were burnt as was the sweet and sour sauce. Chicken balls wasn't crisp. Was soggy with oil. Won't be ordering again.

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Annette . 2023-08-07

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The chicken with Chinese mushrooms was amazing!

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Lina . 2023-07-22

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Food was fine. Prawn toast was very crisp, salt and garlic squid had absolutely no taste not even salt and very greasy.

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Neshane . 2023-05-26

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An hour wait but food was delivered hot and tasty

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Josie . 2023-05-19

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Food was piping hot nice and fresh 👍👍

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Cliff . 2023-05-12

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Sugar sprinkled as sweet a sour….curry tasted of powder! Rubbish food! Noodles were supermarket packet noodles! Don’t order…rubbish!

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Hannah m . 2023-04-23

MORE AT Google

Really good. Chow mein is excellent

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Sean . 2023-04-22

MORE AT Just Eat

Worst food I’ve ever had. I hate when I spend money chinese and it’s not good. Will never buy from here again

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Whitney . 2023-04-19

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Excellent food good value for money

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Cliff . 2023-04-15

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Always a great meal from these guys. Delivered in super fast time too. Highly recommend to anyone who loves great Chinese food.

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AJ . 2023-04-14

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Was excellent food very fast delivery will use again

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Cliff . 2023-04-08

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Food was really nice, so lovely and hot. Have ordered here a few times and will continue to do so.

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fiona . 2023-03-18

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Food was luke warm. I don't think the sesame prawn toast had ever seen a prawn. It was just some greasy burnt toast with seeds on top. Duck was good. Soft shell crab tasted of chemicals.

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Mary . 2023-03-10

MORE AT Just Eat

Food very greasy. Spare ribs floating with oil. ordered delivery. chicken with soft noodles very greasy hardly any chicken in it. Containers not filled to top. Other food all greasy and skimpy ingredients. Poor quality. Not worth the money. Will not be ordering from them again.

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ila Patel . 2023-03-06

MORE AT Google

I always use them and the food is great. On one very rare occasion they got my order wrong and after being informed they apologised and very quickly cooked me the correct dish and quicky shot it over to me. Recommended.

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Paul . 2023-03-03

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1st Time Ordering From Here The Food Was Amazing And Very Tasty And Pipin

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Shaun . 2023-02-17

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I think the food would have been ok but several dishes had an odd chemical taste and smell and weren't really edible.

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Matthew . 2023-02-14

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So disappointed with the food tonight. Our usual place was closed, so took a chance here. Our chow mein and shredded chicken was burnt. Burnt bad enough that it made the entire dish taste like charcoal. The noodles were flavourless apart from the burnt bits. It was just disgusting. Sad as our meal wasn’t exactly cheap.

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stacey . 2023-02-13

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The chicken noodles where burnt the chips where Cold and the ribs had a funny taste

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Katy . 2023-02-11

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Food was very good,hot and on time and good value

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David . 2023-02-10

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They ALWAYS deliver on time and the food is ALWAYS piping hot and delicious.

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Anne . 2023-02-10

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It may have been a bad night for the restaurant, but the food was very disappointing: the meat was dry, the portions small, and the dishes generally bland.

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Scott Bartram . 2023-01-14

MORE AT Google

The food was delivered piping hot and it was absolutely delicious

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Janine . 2023-01-06

MORE AT Just Eat

New Shanghai Pearl is our go-to restaurant if we fancy Chinese for dinner. It’s been many tears and we are happy every time we order with them. Nice and helpful people and tasty good from fresh ingredients.

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Kinga . 2023-01-03

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Great food and excellent service!

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Vicky . 2022-12-31

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Absolutely amazing quality of food, just slightly disappointed with the pork being to fatty in the pork balls. Other than that everything else was great

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Emma . 2022-12-30

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Curry was watery and not very big either. Came in small Tupperware boxes.

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Hannah . 2022-12-17

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Another great service with wonderful food, Thank you.

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Paul . 2022-12-10

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Apart from not knowing delivery was on its way. The food was great, hot, freshly cooked and delicious. Will definitely order again. Thank you

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Christine . 2022-12-03

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Very tasty. Fresh hot and delicious

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Annette . 2022-12-01

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Sadly not up to usualhigh standard..food overcooked and burnt..inedible

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mr . 2022-11-25

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Great food, quick delivery. Would definitely recommend

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Karin . 2022-11-20

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Another lovely meal from New Shanghai Pearl. Absolutely delicious, piping hot and delivered with a smile. My favourite takeaway :-)

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David . 2022-11-17

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Great food, as always. Will be my first choice for Chinese food always.

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Andy . 2022-11-13

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From taste to portion size - 10/10. Thank you for always delivering hot food

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mak . 2022-11-06

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Pretty decent actually. Duck was a little dry but definitely ordering from them again.

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Mitch . 2022-10-30

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Yet again, another great service, with great food. Thank you

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Paul . 2022-10-09

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Fantastic food as usual. Happy belly!

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Andy . 2022-09-09

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Great food delivered quickly, what more could you ask? Well done 👍

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Brendan . 2022-08-04

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Food wasn't great - arrived on time and from a friendly driver. Portions not very generous and tasted quite over cooked. Wouldn't order from there again

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Sara . 2022-07-30

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Another great takeaway. Great food, delivered promptly and politely. I love this Chinese! Thank you to all at the New Shanghai Pearl.

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David . 2022-05-25

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Without any doubt the absolute worst Chinese food we have ever had from anywhere. The Singapore noodles were burnt and dry. The special fried rice was tasteless, bland and also very dry. Prawn curry was extremely watery and had exactly 4 prawns in it. We obviously will never order from this awful place again.

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Dennis . 2022-05-06

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Lovely food as always, speedy service and a polite, friendly driver. Brilliant! Thank you 😊

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David . 2022-05-04

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Lovely food and delivery man was very polite. However, the chicken curry tub was open and the sauce had leaked on everything in the bag ruining the hors d'oeuvres.

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Ms . 2022-04-30

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My food was a strong smell of burnt, I couldn’t eat it. I had to throw it away

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Beverley . 2022-04-17

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