New Ramon's Café in Cardiff

Two hour wait, stopped answering the phone 🤣. Avoid this place. Order from somewhere else.

I like the pope's since inception. Whenever I see pope's, then I just grab this option . Fortunately, I found Pepe's in cardiff as well although I had to walked for 15 min from town center but it's worth for me as I was fed with other burgers and was not getting a good rice option. But unfortunately staff wasn't good, she offered me wet tray my all hands got wet she didn't offer me tissue or other tray, at the same time I asked for another mayo as I ordered 3 things but she said I can offer you only 1 ketchup which I've already offered you for another one you've to give me 1 more pound. Which was rude or something new for me in my pepes' journey . Anyway food is good , ignore the staff, enjoy your meal

Shocking that you don’t accept the app dedicated to your own brand. Worst still your screens allow you to try and use it, get confused and direct you to the counter only to be told you don’t accept it there either. Cold chips with barely any cheese or bacon (which was an additional cost), you now have to pay for mayo too (which doesn’t taste as good as the ones you had for free for decades), long wait time despite a short queue. Over priced. Wish I’d never stopped.

Super quick delivery, Saad was very friendly.

Oh really it's amazing and delicious food with lovely staff 😋