Based on 2.174 opinions finded in 2 websites
Based on 2.174 opinions finded in 2 websites
Opinions
Always delivered with a smile and great flavours!
Sally . 2024-08-20
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the noodles was as hard as rock, cannot be eaten
Blanche . 2024-07-29
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unfortunately this has to be one of the worst meals I have had from here. tough meat dry chicken rubber fu young a total let down.
David . 2024-07-20
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Was not to impressed with the food, the duck in the chowmein was really dry compared to our usual chinese takeaway, the same with the beef chowmein, Usually the meat is a lot more tender but it was so dry it was chewy. My son who loves salted chilli chicken never really ate much where he never liked it either. So unfortunately most of it ended up in the bin where we did not enjoy it.
allen . 2024-05-30
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Salt and pepper chips and bean curd in blackbean sauce were great. the crispy beef was not very nice and the prawn crackers were a bit old.
Michael . 2024-05-12
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practically perfect in every way ♡yum
Chantal . 2024-03-28
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The chicken portion was small and not much taste
zoe . 2024-03-11
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Delivery a little late, but delicious food. Thank you 😊
Sharon . 2024-03-01
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Food was very vinegary - totally inedible had to bin and have toast.
RhiaMorgan . 2024-02-28
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Great fried chicken, noodles and rice - always fresh and tasty.
Danielle . 2024-01-20
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Quantity of food was well worth it for the price. However, noodle dishes contained much more noodles and hardly much meat. Tasted a bit bland even after requesting it to be made spicier.
Ragulan . 2024-01-20
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Really tasty - couldn't have hoped for better.
Andrew . 2024-01-10
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Overall the food was very good but there was undercooked chicken in one portion of special fried rice which was inedible.
Charlotte . 2024-01-10
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Food is always good and substantial portuons
Sally . 2024-01-08
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My mother is in need of 24/7 care as she’s immobile and very fussy eater - this is the only take away she enjoys. Food is fresh and seasoned well. Never let’s her down when I’m too tired to cook for her.
Danielle . 2023-12-10
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Delivery was super quick but food was awful. Overcooked and no flavour and the black bean sauce was like water.
Rochelle . 2023-12-05
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3 overcooked dishes, not quite charcoal, but not far from. Other dishes were okay, not much flavour to be honest. Just an opinion on my experience.
Alfie . 2023-12-03
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I haven't received my food yet. I don't know why it shows that it has been delivered.
Konstantinos . 2023-12-02
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The portion is reasonable. However, the food is well cooked and tasty. I will definitely order again from New Moon.
Agathe . 2023-12-01
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Food was horrible, food dried out and not hot
Lorraine . 2023-11-17
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Hot and sour soup too thick, like congee. I had to add water to water it down. Wasn't great Pork balls overcooked, too chewy Crispy shredded chicken was overcooked, too chewy not crispy at all Singapore fried rice was bland, hardly any taste. Overall very disappointed with the meal.
Duc . 2023-11-01
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Amazing fresh food with polite delivery
Nigel . 2023-10-29
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Great Driver Nice Freindly and happy 😎👍🏽
Brady . 2023-10-14
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The salt and chilli chicken is always the best
Eva . 2023-10-12
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Food was tasty. The delivery driver creates a lovely atmosphere with his beaming smile and friendly manner
Mathew . 2023-09-22
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They use real fresh meat in their rice vs other Chinese places that used canned which was a pleasant surprise. The rice was a tiny bit hard but tasted fresh. Prawn balls were great. Spring rolls great. Ribs were a little tough but decent. Delivery prompt and food was still hot. Overall I’m quite pleased and will be ordering again.
Danielle . 2023-09-19
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It was standard food for a night in treat.
Alexandra . 2023-09-18
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This was the only Chinese takeaway we would use but after two really bad meals we will not be using this restaurant again! The food tasted off, it was cold and not very pleasant at all which is a shame as it used to be excellent
Craig . 2023-09-04
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The food was good, but the delivery driver was really friendly and had a lovely genuine smile. It would be nice if all delivery drivers were like him.
Leanna . 2023-09-01
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No order received and restaurant totally unhelpful. Ridiculous. Where is my food?
Marcia . 2023-08-31
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Great food delivered very quickly and pipping hot Thank you
John . 2023-08-22
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Food was awful under cooked sent wrong items I’m appalled
Colette . 2023-08-21
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We ordered £107 worth of food for 5 of us.. our sweet and sour dishes were totally inedible, the only way it could honestly be decribed was is it tasted like poison, it left an awfully long petrol/ metallic/ rotten taste in your mouth and left my mother and her partner violently sick throughout the night, even though they had only 2-3 mouthfuls before having to throw it in the bin. My husband, brother and myself also all had to chuck our entire meal in the bin as the sweet and sour dishes saturated the other items from out order. We complained and explained politely the issues with our order and we're happy with a refund on just the sweet and sour dishes, even though our whole entire meal for all of us were ruined. We were asked to send evidence so had to send dated pictures of us throwing our food in the bin and had to explain further our complaint which we did. They refused a refund and left us as a family £107 out of pocket. Awful service. Awful awful tasting food. Would never order from them again. 2 of my family were violently sick with no apology or refund. Do not order from these guys for your own health and well being!!
cheryl b . 2023-08-05
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Decent food, pretty fast delivery and good prices. Better than a lot of rivals I've tried locally.
Richard . 2023-08-01
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Infuriated, absolutely non-edible. Appalling, horrendous, DISGUSTING. Threw every bit in the slop bin. Oil cooked in tastes like it’s been made out of recycled garbage. Terrible taste. Worse my family have ever tasted in entire lives. Just drank a pint of veg juice to get over. NEVER AGAIN!!!! £40 for nothing down the drain.
Andrea . 2023-07-29
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great portions, food arrived in record time and was piping hot. delivery driver was lovely!
Georgina . 2023-07-28
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Was sent plain rice instead of egg fried rice. Crispy shredded beef so dry it could have been used as a weapon. I need a refund asap
Dan . 2023-06-30
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Delivery is usually fast here, but not this time. Food quality seems to have improved, though it was always tasty.
Sharon . 2023-06-15
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Speedy & friendly delivery. Great food. Our go-to!
Rose . 2023-06-10
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The butterfly prawns were burnt, the mixed seafood soup had no seafood at all just chicken and veg and the soft shell crab wasnt crispy. It was soggy and no flavour. I could only taste onion.
Kaylie . 2023-06-07
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Really enjoyed the beef curry the beef was so tender it almost melted in the mouth. Would highly recommend this restaurant, and the driver was polite and friendly.
allen . 2023-06-05
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Delicious meal, polite delivery service. Thank you!
Sharon . 2023-04-15
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My food was ready 4 minutes after I ordered it, which I found concerning especially considering one of the dishes was prawns. Nothing tasted particularly fresh.
Brooke . 2023-03-31
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Always reliable: good food delivered promptly with a smile. I've ordered from them before and will do again.
Andrew . 2023-03-28
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Very pleased with our order ,delivery on time, all correct items food nice and hot too lovely flavours and even got free prawn crackers thrown in many thanks Julie :)
Mrs . 2023-03-23
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Great food, delivered on time piping hot. Many thanks.
John . 2023-03-16
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Always have a good delivery time Driver is courteous
Elizabeth . 2023-03-14
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Great good and great service. Regularly order and get great quality every time
Nigel . 2023-02-10
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Food was cold/Luke warm salt n pepper prawns had sweated in container and were soggy. pancake roll was filth..
Darren . 2023-01-28
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Quick delivery! Most of the food was great, but the prawn crackers were really stale. This seems to happen about 50% of the times I order from here unfortunately!
Rachel . 2023-01-27
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Arrived quickly, ahead of time. Tasty food.
aaron . 2023-01-25
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Lovely food delivered quickly by a very friendly delivery man - all in all pretty good!
Andrew . 2023-01-18
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Very bland probably the worst Chinese I have had. The house special “twice cooked pork” was dried out and extremely tough more like beef jerky 😳the vegetable stir fry was water it was meant to be chilli & garlic I was expecting a taste sensation it - it was flavoured water at best! With quarter of a baby sweetcorn and mushrooms that had seen better days. I am not impressed I not even going to mention what the dim sum looked like 🙄
Sheree . 2023-01-14
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Great food and the delivery driver was excellent, so friendly and nice!
Rachel . 2023-01-07
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Not the best food this time…it’s usually top class but fell short on expectations tonight
Craig . 2023-01-02
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Delicious vegan mock duck pancakes and very friendly delivery driver :)
Mark . 2023-01-01
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Lovely food and super quick delivery
zoe . 2023-01-01
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Food was generally nice, but the seaweed was burnt & tainted everything we put it with. Restaurant apologised & offered a free replacement next time, but that isn't really good enough - spoilt a significant amount ot the other dishes & a refund of at least that dish should have been offered. Not sure I'll order again, so will just have to take a hit on a bad dish that spoilt other parts of the meal.
Michael . 2023-01-01
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Love food and friendly and polite driver
Jodie . 2022-12-30
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Unfortunately for me, the food taste was not up to par. I ordered the dry house special fried rice along with salt and pepper ribs. The food overall was pipping hot when received, so when i initially tasted the food, all i could feel was steam heat, so i let it cool down so i could enjoy the flavours. Unfortunately, the rice was bland with only 2 king prawns and large chunks of meat that had no taste. The ribs were okay, and they seemed a little sweet rather than spicy, considering they were salt and pepper. On a positive note, the delivery was on time, and i received a fortune cookie, which was nice as i enjoy them and it was unexpected.
rina . 2022-12-23
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Enjoyable food. Will definitely bye again.
Kings . 2022-12-07
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Kung pao was sweet and soup was tasteless.
Ilona . 2022-12-06
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The delivery driver was excellent! Prawn crackers slightly stale, but otherwise a great meal as always!
Rachel . 2022-12-05
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Food was not great. Noodles portion was strangely small: and the chilli beef was completely dry. No sauce at all. Chicken balls were very nice though.
Billy . 2022-12-04
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The food was so delicious so we had to order the same again. Love it!
Lisbeth . 2022-11-25
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As ever delicious food , just what I ordered!
Sally . 2022-11-14
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Great food delivered very quickly piping hot Thanks
John . 2022-10-31
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the food here is usually great and i order from here often, but sadly this time i was disappointed with the taste, the beef was SO salty and chewy we couldn't eat it at all, prawn crackers were stale, chicken chewy and tasted odd, noodles bland, such a shame because the food is usually great.
Brina . 2022-10-10
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Lovely and authentic (Chinese reviewer), one of my vegetarian friends loved the mock duck
Richard . 2022-10-08
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The crackers that came with the order were stale. I was also missing items from my order.
Amy . 2022-09-20
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DISGUSTINGGGGGGG. COLD FOOD UNCOOKED TOO
Danny . 2022-09-20
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Best salt and chilli wings I’ve had anywhere.
Kiesha . 2022-09-13
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Ignored the notes I made to remove vegetables and arrived late
Malachi . 2022-09-06
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Very disappointing with mock duck which you could just about two pancakes for £9 no worth the money. Contacted restaurant who didn’t care.
User . 2022-09-05
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Lovely food. Delivered on time to the minute! Very easy process to order.
Lynne . 2022-09-03
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Tasty hot food, delivered on time. Thank you.
Damian . 2022-08-29
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Good quality and portions Delivery man very polite and friendly Well done
Edward . 2022-08-29
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I couldn’t even eat it. The chips were hard, the sweet and sour sauce was incredibly sour and the curry sauce had not taste just spice
Josaphine . 2022-08-21
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Food was hot and as ever delicious! Always get a little surprise with extra prawn crackers!❤️
Sally . 2022-08-08
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I think this is my last time eating Chinese my main concern is its not freshly cooked it arrives so quick . the chicken balls are so dark which means there fried twice Satay sance is now so sweet and piping hot cause its been in the microwave . The chicken and prawns and other ingredients in the noodles are old But i will stop here.
delroy . 2022-08-05
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Good food promptly delivered really tasty
Irvine . 2022-08-03
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Great food very promptly delivered, great experience many thanks
John . 2022-07-20
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Great food as always! Best Chinese takeaway in town! 👍
Danielle . 2022-07-11
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Was quite disappointed. Usually the food is great but this time the samosas (though fried) were frozen in the middle.
Manesha . 2022-07-11
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The best Chinese takeaway in south Norwood. hands down!
Gill . 2022-07-09
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You Charged the wrong Credit By using a number that shouldn't work on that Card
Brady . 2022-07-04
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First time order from this restaurant food was very tasty and quick delivery arrive piping hot
Suresh . 2022-05-16
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The delivery man was very rude and aggressive
Kwame . 2022-05-07
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Really tasty, great flavours, quick delivery... Really impressed!
Simon . 2022-05-02
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Food taste great as usual. One of the best Chinese restaurants in south Norwood. I always order from them. 🙂
Gill . 2022-04-30
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Very good food hot and on time. One item missing. Supposed to be getting refund.
Barbara . 2022-04-30
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Everything was delicious but the Japanese style beef was a little over cooked.
lee . 2022-04-28
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Always good, fresh and hot food, speedy delivery. I will keep ordering and will keep recommending to others, cheers
Nicole . 2022-04-12
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Food was awful, very large bits of over cooked meat in my fried rice and noodles Food was very greasy not edible at all. I would never order from here again
Alicia . 2022-04-02
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I placed an order for House Special with Crispy Noodle. The food was impossible to eat due to ridiculous amount of salt. I called the restaurant straight away and polItaly asked for exchange but they refused and eventually hung up.
petra . 2022-04-01
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Great stuff. Definitely worth ordering.
Phil . 2022-03-23
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Excellent food and big portions.
Andrew . 2022-03-14
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Food was great, always scared of ordering from a different chinese but it didn't dissapoint. I got an array of food: Sweet and sour chicken hong kong style 4.5/5 House special friend rice 4/5 - Basically a special friend rice with huge chunks of meat. At other chinese's this typically comes with a gravy on top, at this one it didnt. Still nice Duck cantonnese style 4.3/5 = really nice, good cut of meat, nice sauce, only thing stopping this being a higher rating was that it came with loads of beansprouts, would of been nicer with cabbage. Beef in Sczhuan (or however you spell it) sauce 5/5 my friend loved it, devoured in under 10 mins There was more but cba to review the rest. Came with free prawn crackers which is always a nice touch. Some chinese's dont.
Sol . 2022-03-12
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Thank you I really enjoyed my special fried rice and chilli wings. Very satisfying.
Dr . 2022-03-07
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Duck was so dry even with sauce.
megan . 2022-02-28
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don't waste your time or money. stood outside waiting for delivery for 30mins what never turned up. guy in the restaurant put the phone down on me twice. delivery driver mouthing me off but delivered it obviously to the wrong house. waiting for ubber to get my money back. be warned ⚠️ rubbish for someone local
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We ordered from here for the first time last night have to say it was the nest Chinese we have had in a long time! Will be ordering from here again!
139 Opinions
So I came in and ordered Chicken balls , Char you Pork in BBQ sauce and special chow mein which all came to 26£ , as I left I realised the prawn crackers had not been put in so I went back in and the workers were extremely confused , after 5 minutes of explaining I recieved my prawn crackers and left to go home (15 minute walk) I wish I had checked all of my things at the shop but to my arrival at home I had been given the wrong meal altogether (I didn’t want to check in store as it takes ages to get out of containers) , I then phoned up and explained and asked if they could drop me round my right meal and I would happily pay an extra fiver but the lady said they had no delivery drivers there (which was a lie as I had seen 2 seated in there next to just eat bags) and that I had to come back to get my meal changed. I’m 19 years old and payed 25£ which to me is a lot of money for a meal I didn’t eat nor enjoy , I couldn’t go back up there as it was getting late and my family were also eating so parts would’ve been cold by the time I was back . Really annoyed to be honest and defo won’t be coming back. The communication was appalling no one could understand anything I was saying. I’m very respectful that not everyone speaks English but when you run an establishment that requires you to communicate with others , someone should know the native language otherwise orders are going to continue to be mucked up. Get an interpretator , and actually listen to orders instead of rushing everything and getting it wrong. P.s the prawn crackers were yellow and the chicken balls tasted old and as if they had been microwaved. Ridiculous!!!!
866 Opinions
The layout/ decor of this restaurant is amazing, even insta ready for those who wish. The food was amazing, and I will definitely be coming back again. Went for my nieces 21st.