Based on 115 opinions finded in 2 websites
Based on 115 opinions finded in 2 websites
Opinions
Terrible! The hot and sour soup was very salty and inedible. The won tan in the soup hardly had any meat in it. The noodles were very greasy.
Coastal146698 . 2024-10-11
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Got salt chilli pepper squid and 2 beef chow mein, opened the lid smelled the food being off. Called and asked what they've used to season, replied as only soy cause. Luckily kids didn't fall ill of eating. I couldn't pin point the reason for such smell. 4.2 star Don't seems to be giving the right rating.
Geetha Kan . 2024-07-25
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Superb food, friendly service, regular customer
Steve Baxter . 2024-07-04
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I had a takeaway for the first time from here. I really didn't rate what I had ( chilli beef and egg fried rice) the chilli beef was like eating pure sugar and the egg fried rice didn't taste great. My friend had different ( chicken skewers and mushroom chow mein) apparently it was ok but not amazing. Upon ordering the person on the phone seemed very blunt and not friendly. Unfortunately I'll stick to my usual Chinese takeaway. The only reason we decided on the new lucky house was because it was recommended to me by someone.
K B . 2024-04-20
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Good service and a good menu. Speedy collection Very happy with the takeaway
David Harper . 2023-10-28
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First time ordering last night and my god the food was absolutely vile we couldnโt eat it ๐ก Food didnโt taste right at all. Wonโt be ordering from this place again ๐ก We clearly asked for no prawns / fish to be in the pancake roll and the lady sed nothing with be in it so she lied. ๐คฌ ยฃ26.60 down the drain . You need to sort your food out and start doing wat the customers ask for
Boorman Kerryanne . 2023-08-17
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The last meal we ordered from new lucky house was over a year ago and it wasn't the best, thought we would give it another chance wish we hadn't. The crispy chilli beef was slimy not crisp at all, the sweet and sour sauce and curry sauce was so thin and runny. Won't be ordering again.
Carol Milburn . 2023-07-21
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Have been looking for a half decent Chinese take away reasonably local for some time. Decided to try the New Happy House and was so pleased I did. Food is tasty , well cooked , and not the usual depressing standard fare of so many other restaurants. Have used it twice now (one was for a family party) and will continue to do so.
Explore11629812674 . 2023-07-01
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Always great food, staff are friendly and helpful too One of the best in the Orpington area
Alex Farebrother . 2023-05-03
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Nice people but food not great.
Steve Lloyd . 2023-03-23
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Still the best hot and sour soup in Orpington, and probably Kent!
Nick Langiano . 2023-02-17
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Placed an order and was told ready in 30 minutes. Waited over an hour in the takeaway. Got food home king prawns like bullet, ribs just tasted of salt, food was overcooked. Never had this problem with them before. Really disappointed and will not be ordering from them again. Tried to ring and complain, but phone continually engaged
sharontaylor04 . 2023-02-14
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Long waiting time these days. Prices increased but portion sizes have reduced! Quality seems to have declined.
Duncan R . 2023-01-08
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Order semi regularly as live close by so easy to collect. Always fast and friendly service on the phone and upon collection. Good value for money and canโt beat the classics.
Sarah C . 2022-03-04
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Looked at the reviews and ratings as my usual Chinese wasn't open. Reviews said 4.3 on 2 sites. They couldn't be further from the truth! I was told it was 30 min delivery and ended up being 1hr and 10min after calling them! Everything was luke warm,won ton soup was like a mud soup,1/4 crispy duck was off the bone,dry and not crispy! The crispy beef was good but again the sauce Looked like mud! Very unhappy as we don't order takeaway often and this is probably the reason why!!
Sarah gowing . 2021-10-17
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Good Chinese t a food. Quick service. Will use again.
derek vaughan . 2021-07-24
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Always great service and tasty food
Peter Lowe . 2021-07-18
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Very Handy. Good food and service ๐
STEVIE DVD . 2021-05-10
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Ordered takeaway for 6 persons.Every item was excellent.Service when ordering was helpful and courteous. Delivery was dead on time and 3 miles away.
JillmcYoxford . 2021-03-21
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This is a brilliant takeaway - great food, lovely people. What more can one want? And they provide Fortune Cookies if you want them instead of the usual prawn crackers .. .
Neil R . 2021-02-13
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The best take away around . Very friendly and helpful
Alan Mitcell-Sleight . 2021-01-27
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Absolutely amazing! First time ordered and really impressed. Portions are pretty big and reasonable prices. The lady even made my favourite dish that wasnโt on the menu ๐ฅฐ will definitely come back
Sigita Subaciute . 2020-12-15
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As a family we have used this takeaway for more years than I care to remember and appreciate change of ownership. Tonight very disaapointed with our meals, it was more a game of hunt the vegetable in the vegetable chowmein. Portion sizes are good and food is hot. We will give one more try...
Trav3ll3rsm8 . 2020-10-17
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Always excellent food and todayโs was pipping hot and delicious, thanks so much. We have used you for many years and you will always be our number one Chinese. Your service is spot on. Many thanks xxx
Sandra A . 2020-10-17
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Been using this for many years. Great hot food for middle of the road food and prices. Never had a bad one
Dannyboy52Danny . 2020-10-04
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First time we tried this takeaway - absolutely spot on!!!! Friendly service, delivered on time, piping hot and was delicious - will be our new number one!!!!! ๐๐๐๐
Mikeqls . 2020-08-16
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I have been eating from this takeaway for over 5 years and have always enjoyed the food. The ownership has changed a couple of times but the food seems to be the same high standard. Reasonable prices, friendly staff, quick service and hot food all help. The only fault I can point to is that although the prices have understandably gradually risen, the number of prawns in the House Special Chow Mein dropped from four to three last year, and is now down to two although the same size carton is used and there is plenty of both meat/veg and noodles!
Robert T . 2020-07-14
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Tried this place for the first time - and was really impressed! Delicious, good quality food, good prices and lovely customer service :) will defo be coming back - great to find a Chinese takeaway like this in Orpington.
kaduncan44 . 2020-06-28
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We have always enjoyed a lovely meal from this take-away. The staff are very friendly and helpful. The satay prawns on skewers are delicious and one of my fave starters, followed by prawns hong Kong style with cashews & the chicken curry is good; the curry sauce is always an extra on our order to enjoy with chow mein! Def recommend to all ๐
Happyexplorers333 . 2020-05-16
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Dont eat here...there kitchen is so dirty and staff so rude.
ELOHSSA . 2020-02-26
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We live very near this restaurant and have always used it. It has always been very good and we have never had any reason to complain. The last two times the portions were extremely small and in thin plastic containers. I will give it one more try but if it stays the same we will regretfully have to look elsewhere
Pamela N . 2020-02-03
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The BEST Chinese in Orpington and surrounding areas. Food allergies also catered for. Always a great meal!
Caroline Bromley-Morgans . 2020-01-23
MORE AT Google
Been going here over 20 years, always loved the food and think it's probably the best Chinese takeaway in a 10 mile radius, unfortunately since the new owners took over a few months ago, delivery times seem to have taken a hit, I live around 3 miles away and on a quiet night (e.g. Tuesdays) delivery used to be around 40 minutes, the last few times I've ordered it's been an hour an a half sadly :( hopefully they can improve on this to get back to where it was again
Nikki B . 2020-01-21
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Frist time I used it, and it want be the last
Alan Mitchell-Sleight . 2019-12-28
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We have used this kitchen for many of our takeaway meals, and have never been dissapointed with the quality of the food, the temperature of the food, and the delivery has always been within the time scale they advised, a lovely company.
davey_taylor . 2019-11-06
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Ordered a Chinese yesterday - now all 3 of us have been violently ill.... we have been loyal customers for many years but now had to take my first sick day in years..... disgraceful
Craig Stevens . 2019-08-08
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I hope when it is it is sold the food dont go down hill like all the rest of take aways in Orpington
Rob F . 2019-07-04
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It's got a level 5 food hygiene rating!!! All the others in the area are 2 maximum, nice food, ready when they say it is. And its got two golden waving cats behind the counter! Will definitely use again.
S1835GCrichardf . 2019-05-09
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I have recently moved to the area and this is the best Chinese takeaway that I have found. Great food, lovely people and lovely delivery drivers. Service is always made personal and they always deliver quality food.
Courtney P . 2019-03-01
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We enjoyed a fabulous meal delivered to Biggin Hill with excellent service and will definitely use again.
Happyexplorers333 . 2019-02-15
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Ordered a chicken chowmein which had no more than 4 tiny shreds of chicken in the entire tray. Waited over an hour and 10 minute's for our food to be delivered. Absolutely disgusting. Ruined our dinner completely. Never ordered from here and certainly never will again! Waste of time and money!!
lcob1977 . 2019-02-02
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Ordered chicken chowmein and the entire tray had no more than 4 shreds of chicken. Never used this place before and never would again! Would advise anyone to go elsewhere . Rung up to complain and just got bad attitude Waited an hour and 10 minute's. Waste of time and money! Totally ruined our dinner nice one!
Laura O'Brien . 2019-02-02
MORE AT Google
Always eat here when im in the area and look forward to ut everytime. Never disappointed and good polite friendly staff.
G Wood . 2018-12-31
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Great takeaway. Good food, friendly staff, quick to prepare meals for pick-up. One of my go-to places.
Petter Larsson . 2018-11-25
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We wanted a Chinese takeaway in Orpington and New Lucky House came up with good reviews. We were certainly not disappointed and recommend them highly. .
Dennis-and-Barbara . 2018-11-04
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Really good pancake roll and I love the chicken satay on skewers and crispy chilli beef๐ Friendly staff which makes the visit so much better
aliciahall2000 . 2018-08-07
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The best Chinese takeaway, hands down!
Alicia Hall . 2018-08-07
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Ordered meal for family party everyone gave 100per cent on food quality and service highly recommend
christopher g . 2018-02-19
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We have lived in the area for years, but for some reason have never tried this Chinese takeaway. Last night we tried it for the first time and thought it was fantastic, by far the best in the area.
Dimlolly . 2018-02-03
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This is a Chinese takeaway on World's End Lane at Green Street Green. The food is really very good, competitively priced and for a nominal fee they deliver to the local area which is really handy. Very good - our favourite.
SevenoaksSinjun . 2018-01-22
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The only place I can get my sweet & sour because I hate the amount of Ginger most places use. Always happy with my food.
Alison W . 2017-11-16
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Good food and fast nice and friendly staff
tony trembath . 2017-11-08
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Yet another delicious meal from lucky house! Prompt delivery and top quality produce. Highly recommended!!
Sheena Booton . 2017-10-14
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Good food (not great) but would definitely recommend. Quick and efficient service. Definitely good value for money.
John Y . 2017-09-28
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Always hot and tasty this is by far the best takeaway in the area. The staff are so friendly and helpful. The food is outstanding and portions very generous. Must have had hundreds of meals from here and will keep going back for more...
R0bb1e2014 . 2017-09-14
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Very nice Pork Chow Mein. Massive portion. Quick service and good value for money
Clive Goodwin . 2017-08-24
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Me, my family and friends are regular visitors to NLH and are never disappointed! The food is delicious and fresh, my personal favourite is the salt and pepper squid, amazing. It's worth the wait trying to get through on weekend evenings, they are busy for a reason! Big shout out to Simon, who always finds time to chat and smile :)
826fayec . 2017-08-13
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Honestly the best Chinese I've ever had. Never had a bad experience here. Friendly service, great food and quick delivery. ๐๐ป Highly recomend
Maria Hopgood-Haines . 2017-07-14
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My daughter holly and I ordered Chinese last night really nice Food tastes clean and fresh and so lovely we really enjoyed the takeaway and very good delivery service too thank you new lucky house! Loved it !
karen walden . 2017-03-05
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Friendly service in the shop and home delivery drivers always good food have tried others but this is the best
karen creedon . 2017-02-26
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Fab food, never too greasy and reasonable prices. My only comment is that the chicken balls could be a bit crispier but I make do! The curry is amazing and the staff are super friendly too. Nothing bad to say - always delivered hot. Sometimes a wait as they do get busy but usually arrives long before expected.
spangle84 . 2017-01-28
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Standard Chinese at reasonable prices. We order takeaway from New Lucky House often and have never had a bad one.
ach85 . 2017-01-22
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Your standard local Chinese takeaway. Good food.
Peter . 2017-01-21
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Pleasant staff...food is always fantastic.do delivery..have used numerous times and a local business...if we want chinese.its lucky house every time
dannyboy73 . 2017-01-13
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The New Lucky house is one of best local Chinese take aways. food is well prepared and good values. We have tried others a bit further away but were always disappointed.
his_very_self . 2016-11-20
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Really friendly and great food. Best I've been to.
Anthony Blake . 2016-11-04
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great friendly rapid service for collect customers, food standard fare and average quality, well priced.
markrB3094RU . 2016-09-22
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Food is always good and delivery team are friendly with a prompt service. Very happy so far in all areas.
Christopher Thatcher . 2016-09-16
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Good standard Chinese take away at reasonable prices and free delivery if needed. Always greeted with a "you alright mate?" and a final "enjoy your meal"
Felix-Mad-Dog . 2016-09-12
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Just like any other Chinese take out. Love the spring rolls however. The best I have had from any other take out. The sweet and sour chicken balls are sometimes a little soggy, but still delicious! Can do no wrong
Charlottelawrence . 2016-09-10
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The best in the area. Delivery service is always reliable and food always arrives hot and as ordered. Great value for money
A7418FZjulieh . 2016-06-07
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We consider this to be the best Chinese takeaway in the area. They have an extensive range of dishes on the menu. The food is reasonably priced and consistently very good. Telephone orders are always correct and promptly delivered for just another ยฃ1. Perfect...!!
SevenoaksSinjun . 2016-04-25
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Just moved back to area from Bromley and had used new lucky house before, but years ago hoped it would be as good as I remembered and they didn't disappoint would recommend in fact I'd say its THE BEST Chinese in Orpington, price is good, food arrived quickly was hot and full of flavour the crispy aromatic duck was AMAZING... meat so tender it fell apart and obvs. the skin was crispy and flavoursome. Mmmm definitely going to be ordering again in future, I actually wouldn't order from anywhere else now.
Lil cass87 . 2016-01-04
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Best noodles in Green Street Green. Plus free prawn crackers!
Sparkle Sparkly . 2014-07-03
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I have been using this takeaway for a number of years and can not recommend it highly enough. The food is consistently really good, with a great menu to choose from. Delivery is always prompt and the service both in the shop and on the phone is spot on, always very helpful and cheerful.
Melanie Winter . 2013-11-24
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Always really good tasty food. Quick delivery time and reasonably priced. Friendly staff. Malaysian fried rice and a roast duck, pork with egg fried rice is what we normally order and its always consistently nice every time.
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My neighbours and my husband and I enjoyed a most wonderful evening celebrating a birthday last night. The service food and atmosphere was perfect. I would recommend this place to anyone who enjoys good quality dining out. Judy Field