New Inn Stapenhill in East Staffordshire

Awful people, they don’t give a hoot about customers, treat them awfully. Keep a wide berth. Couldn’t get my money back after they did not deliver and were very rude.

I went to this kfc today, and the experience what awful. Overall, I had to wait 65 minutes for my food, which wasn't just me - every customer was waiting for over an hour on food. The workers were stood around for most of the time, and when asked by lots of customers around me why the wait was so long, they were given rude responses. After finally receiving my order after 65 minutes, I was given no apology (and neither was anyone else that was there when I was). They also forgot my condiments, to which when I asked for them, they tried to charge me extra. I absolutely do not recommend this KFC, staff need training on customer service skills and preparing orders.

Chicken in my chicken shish obviously stored incorrectly, out of date or undercooked, 2 and half hours and it's coming out the other end. Not pleasant at all