New Hong Kong York in Amber Valley

The best Chinese Takeaway in York. The food is fantastic and consistently good. The service is always friendly and detail oriented. Ive become a regular and they always know what I'm going to order the moment I pick up the phone or wall through the door. Parking is good, both within the courtyard, and opposite at Tesco. The cherry on the cake is that they take digital payment, so not cash only 👍

Amazing service, I didn't know to order rice with the curry but rang & delivered rice, I had to pay again for delivery but my fault, well worth it, thanks so much 😍 yummy 😋

Generally alright and enjoyable but unfortunately got food poisoning last time we ate from here so not somewhere we will be going to again

Very good experience for the first time using them. Food was delicious, delivered hot. Food portions were very reasonable and the person who bought the food was very polite and friendly. Would definitely use them again in the future.

Food is superb restaurant quality since the new owners came in. Amazing!!

Fried rice and chow mein completely tasteless. The worst I've had. Very overpriced too.

I ordered one meal online for collection. A service charge of 50p was added plus a 10p bag charge, I was also invited to leave a tip. For a takeaway collection!!!!. When collecting, it was in a paper bag. This really is taking the p!ss, even Arkwright in 'Open all hours' wasn't miserly enough to charge for a paper bag. Having said that, the food was good so no complaints there. I know it's only small amounts but I dislike this attitude of adding extra costs, so I won't go there again.

Popped in just to get a bag of prawn crackers for a home made stir fry...£2.30. On opening bag there were only 14 in there! 14p per cracker absolute rip off. Will not return or recommend

Not usually a fan of Chinese food in England but got told this takeaway has changed ownership. O wow!! Family of 4 different meals, amazing. Food cooked beautifully. Not the cheapest but you pay a little extra for quality. Large portions and plenty of chicken and no grease. Excellent.

Best Chinese in York. Freshly cooked and soo tasty.

Customer supporting local DO NOT charge me for food which you gave clearly reduced by a third and think I don’t know!!! To buy food out is a treat! Never again!

Place an order after hotel staff recommendation. we have had a wonderful valentine meal at hotel after we’ve been let down by nearby restaurant. Delivery is quick and driver is polite which is bonus. The chef recommendation Munchy box is awesome 👏 Definitely worth the try. Will recommend.

Best Chinese takeaway I’ve found in York so far, I’ve tried atleast 5 different places but this is the best so far. Food was very quickly delivered within 30 minutes of ordering and delivery guy was very pleasant too. Portion sizes were really good too compared to elsewhere that give half the amount for same price. Only knocking off 1 star as I felt egg fried rice could’ve had a bit more egg in it. And a little extra seasoning on salt and pepper items, but will happily order again

Visit after friend recommended. Free parking area and quick collection staff is friendly when we collect our meal. Salt and pepper Munchy box is spot on ! Love the noodles box so much. Others meals is hot and tasty!

Normally we order from here and it’s amazing but this time the chips looked soggy and tasted like they had been reheated in the microwave and I’m disappointed that I found two hairs in the curry sauce to say I paid £22.00 for a munch box there was hardly anything in there very disappointed I don’t think I’ll be ordering from here again what a shame! I highly recommend you ask your staff to wear a hair net or some sort of protection if your dealing with customers food very disappointed

Nearly the best Chinese I've had in York. The ribs were a bit dry and lacking meat for the £9 cost, not great value. The rest of our two meals were really good, though. It was disappointing not to see rice included when you're paying £12 for a dish.

The oriental elements of the meal were delightful and would certainly use them again. Having said that, the chips were awful, dry powdery and a big dissapointment.

Ordered while visiting York. Missing spring rolls and the bbq sauce tastes awful. I can't even describe the taste but it was pungent and sour. Rest of the food was OK I guess

The best Chinese takeaway we have ever had by far ! Couldn't recommend them highly enough. The food I always hot when it arrives , and it tastes good too would never use a different Chinese.

While I was waiting to order the lady behind the counter took 3 phone orders in front of me. Left and won’t be back.

Pretty much the only thing that we get from here is the Munchy Box. We love it!

Takeaway delivery the pancake roll one was fine the other was thick & sticky under the crust, the meat was tough in two meals the special curry meat was tough & the onions out weighed the meat very disappointing. I sent an email to let them know how disappointed I was they never replied.

If I could leave zero stars I would!! Appalling service!! As what was a loyal customer I do not expect to place an order at 9:30 with an expected delivery time of 10:30 to be still sat waiting at nearly midnight having not received my order not any word of explanation or apology!! I have enquired numerous times where my order is and what time I can expect my order totalling nearly fifty pounds!!! All enquiries have been ignored and I STILL haven’t received my order!! Absolutely shocking customer service and I will most definitely NOT be a returning customer after this appalling experience!!! AVOID IF YOUR ACTUALLY EXPECTING TO RECIEVE YOUR ORDER?!!

Crazy fast delivery and quality food definitely reccomend munchy box mmm yummy

My “go to” Chinese takeaway, whenever I’m in the area.. sadly I don’t live local as I’d be ordering every night.. the staff are amazing, always a smile and a wave from the kitchen. I’m even logged on their telephone system, so they know it’s me calling “Personal Service” with class!! We have nothing local to where I live to compare with New Hong Kong , the nearest decent Chinese is a 12 mile round trip!! Cannot wait for my next trip over!!! KUNG PO CHICKEN- to die for. “Triple Yum Factor” GUARANTEED!!!

Love this place, food always spot on.

waited nearly 2 hours for food delivery that was meant to be 1 hour! food was barley warm so had to reheat...chips was like they had been re cooked and left again ...very crispy and scrappy. curry was ok. rest of food was edible only because we had waited that long and was hungry but most went in the bin. Man on the phone was very arrogant and didn't care at what we had to say.....

Best Chinese in york by far, well worth the £4 delivery charge to the other side of york! Munchy boxes are spot on if you like salt and pepper!

I’ve just had a delivery from here (Boltby road york) wow!! The most beautiful Chinese meal I’ve ever had even sitting in a restaurant doesn’t compare!! The only downfall is we are unwell so our appetites are not as great as usual however beautiful meal lovely staff and driver …Huge thank you I will be recommending you to everyone!!

Wow!!!!!! Food is out of this world delivery is always quick the staff all of them are amazing and so friendly. And if ur a picky eater like myself they even cater for us too!!!!!! Seriously stop scrolling now and just order with these amazing people xx

Terrible food part cooked spring rolls No chicken chicken curry .... rice was OK salt pepper chips ok duck was absolutely terrible no sauce in it and over cooked and dry... deliverywas over 1.5hrs called when it was 1hr and told 5 or 10 mins still took another 30mins I would avoid this takeaway

Terrible food no chicken in chicken curry duck was over cooked hard and dry spring rolls not cooked properly over 1.5hrs delivery was told it would be 5 to 10 mins after an hour still took another 30 mins avoid this place...!!!!

Delicious as ever! Our favourite ❤

I have tried several meals and they are all amazing! Speedy service when collecting, haven't tried delivery. Now my favourite Chinese in York!

First time having a takeaway from here. Ordered mine with a bunch of guys from work and boy oh boy, it was delicious. I can see why the guys n gals wanted food from here. It was clean and tasted sooo delicious. Note, most of the meals don't include rice or chips tho, but it was worth the little extra for the sheer quality of food. Staff were very friendly.

Love the large salt n pepper box's 😍🙂

Food is delicious and worth the 4 stars would be 5 but the wait is long!

Very poor over 1h 25min delivery, salt n chilli chips tasted like they were warmed up from last night..chicken curry full of onions, overall bland I’d give this one a miss folks wasted my money

Absolutely beautiful. Best Chinese I've had. Highly recommended.

Some dishes are not great and others are. Depends on preference. Noodle boxes are good. Food always hot for ages. Sweet and sour sauce is peng! Salt and pepper box good, Has improved alot over the year. Expensive rice though compared to other places.

Put food was over an hour late on the first occasion and the next time we ordered from here it was late again and I found thick black hairs in my food 🤢 nearly made me throw up and completely put me off my food! Wouldn’t recommend

We ordered a delivery on Saturday evening and it was delivered when they said . It was a lovely tasty and well flavoured meal. We will definitely return and would recommend that you give them a try

I use the place regular, it's always top notch.

Very disappointed chips hard cold chicken curry 3 peas full of onion no chicken prawn crackers hard

Very impressed with New hong Kong staff , I ordered on line and when food arrived we were missing an item After phoning them to let them know it was missing the staff were super speedy to rectifie the issue . Food is fab guys !!

After getting wrong food given to me i Phoned up... The Lady who answered was very rude and so unplesent to me Very shocking and disturbing

Really good food, delivered hot, friendly delivery drivers. I especially recommend the hot box udon noodles. The sweet and sour sauce isn't over sweet like other places either. Portions are good also.

Great food and good pricing! Quick service even at busy times!

Absolutely gorgoues the large munch box.

Just ordered my grandad some Singapore noodles and they’re foul, barely any meat or veg and looking very soggy and over cooked. Gave this place another chance but won’t again

Just looking for a different "Chinese" takeaway, rather than our usual, we tried the New Hong Kong, it is in fact our closest. We ordered at 5pm to collect at 7.30pm. It was ready on the dot and it was good to see the kitchen, through the saloon bar type swing doors, was a hive of activity. The food was excellent. We will return!

New Hong Kong house food is lovely will definitely be going there again massive choice aswell

Hello folks in these covid times as a truck driver its getting harder to find food . As soon as I mentioned I was a truck driver the owner refused to deliver to the lorry .thank you very much to you sir you obviously have that much money and don't need to trade with the likes of myself. Stay safe and your off my xmas list. Just phoned another takeaway delivery no problem no trust get a life

I ordered chicken chow mien and well there was no chicken no veg, just noodles. The chips was cold and was over an hour to wait. If I could give it zero I would have. Tried ringing to get a refund but you can’t get through. Won’t be ordering from there again.

Great food great service . Our new takeaway 😊

Terrible customer service, will not use again. Ordered online, used a menu sent with a recent order (which apparently is now out of date)! Ordered a curry, which according to the menu, comes with an accompaniment. There was no place to add this, so I left a note in the requests box for a portion of chips. Food order arrives 1 hour & 40 minutes later with no chips. I called the shop to which I was told I didn’t order any. They explained that all food items need to be ordered separately now & nothing comes with an accompaniment anymore (apparently had a new menu since last week)! None existent customer service skills. Had they called back & requested payment for the chips I would have done so, instead they sent half a meal!! Call handler so rude & aggressive as was the manager!

Ordered food at 20 past 8 still sat waiting at 20 past 10 only oder chips anD rice would not mind the food is lovely and we oder ever week will not be after to night quicker to eat out

Eaten here a few times and it's been excellent everytime. 5* all day, everyday!

Really good Chinese takeaway, it has quickly become my go to Chinese

REVIEW CONTENT CHANGED! Food hub said it was open, so ordered a substantial amount for the family supper. No problem. Put a film on with the kids and waited (Hotel Transilvania). Started to wonder where the food was so checked my phone and they had cancelled it, shut. Was too late to order elsewhere three very disapointed children. Why advertise as open on Food hub if your shut had we known we would of ordered elsewhere. And now have to wait 2-3 working days for a refund, you took the money fast enough. Was recomending you guys, will now do the opposite. So trying to sort refund out. Manager of New Hong Kong got on food hub customer servicies and is currently trying to sort this out will let you know the outcome. But its not the resteraunts fault it is Food Hubs. Changed to five stars because of the effort made.

What a god awful service. The order stated it would take an hour and 15 minutes to arrive. An hour and 35 minutes later, still no food. My partner called to inquire and see where our food was, and the lady on the phone couldn't find our order, and had to ask how we had ordered so she could track the order. She then told us it would be setting off in ten minutes, but we could very obviously tell our order hadn't even been started yet. I then spoke to the woman myself and mentioned the fact it stated an hour and 15 minutes on the confirmation email, to which she replied "thats just what it says on the email. In store its actually anywhere up to two hours" I commented on the fact that that is completely unacceptable as we wouldn't have ordered if we knew it would take two hours, and that this situation was on their backs. she told me it wasn't on their backs at all as their policy is 2 hours (It says this literally nowhere.) I went on to state I would appreciate some discount as this situation is not ideal. My partner and I are waiting to get a new oven fitted so a takeaway seemed like the only viable option for this evenings meal. She responded "Nothing I can do about it. I can't knock anything off" to which I requested a conversation with a manager. She told me no managers were present, and "No." I could not speak to anybody else, but if I would like, I could cancel my order. I have worked in the food industry for the entirety of my adult life, and can say without a doubt, there is no chance that a takeaway is being run, on a saturday night, with no manager present. The lady on the phone was incredibly patronising, unhelpful, and very rude. 2 hours later our food arrives. Will not be ordering again.

First time of trying I have to be honest this was one of best Chinese takeaways I have had for a very long time All the the food arrived within the hour it was all piping hot ! The spare ribs were huge had plenty of meat on them All the veg was fresh and again the prawns were huge ! I would recommend the New Hong Kong to anyone ! In the words of Arnold Swartznegger I'll be back !

My son ordered me a birthday meal, 20mins past it's due time, which was an hour and 3 quarters after it was ordered my son phoned them, they had no idea where the order was. They dont letbyou pick up even though I can see it from my house, they said they'd make it and have it right out. Well as an apology I got a tiny bag of prawn crackers and they couldn't even be bothered to chop the veg properly, the onions were huge....I'm very disappointed and will never use again.

Shocking delivery times. 2.5 hrs wait.......regardless of what is going on in the world these day waiting this long is poor. Food was very nice though

Amazing food great quantity and good service! Definitely going back sooooo yummy 👌👌👌

Delicious food and friendly staff, I'd be happy to share this place with my friends

We had the curry dishes and the salty pepper box have to say their prices are very reasonable and honestly quite yummy food!

First time order today. Fast delivery, yummy dishes!

Absolutely delicious!Best ribs, salt and pepper box ever. Beef curry really nice too!

our family have been ordering from here for few years.They are reasonably priced, the quality of the food is excellent

I have tried all of the chinese takeaway in the area . Good and tasty food, great service!

Very generous proportion sizes. Very tasty and great value for money take away. Will be sure to visit again. Curry dish was delicious!

Food is great and excellent customer service. curry and salt pepper munchy box are very taste I recommend everybody a visit there and taste it's delicious food. Like

This has been my go yo Chinese takeaway for as long as I can remember!food and service is always excellent,and great value for money.

Lovely takeaway, our new favourite! Staff are really nice. Food is really tasty and fresh.

Well I read the Google reviews ,Good & Bad , i ordered tonight for the 1st time. We weren't disappointed in a way at all. Great phone service , tastey well cooked food and friendly delivery driver ! Team work = Happy customers. You will be a new go to takeaway ! 4 stars because no where is perfect.

Really not very nice, my partner will eat most things but not that! Noodles and rice were really tasteless and the chilli beef was just awful. I don't get how it can be so different to the Silk Cottage really disappointed :-(

Got one of large the salt and pepper munch boxes from the New Hong Kong. The entire contents of the meal was dry, overcooked and just tasted of grease. It was that bad that I actually felt sick and binned the majority of it. I would not recommend this place.

Have ordered from here 3 times now and it is the best Chinese I've had in a long time! The ribs are just amazing and the prawn crackers are the best I've ever had. Looking forward to trying some other dishes! Thanks New Hong Kong, keep up the good work x

Duck in orange sauce usually lovely but tonight duck cooked to perfection but sauce non existent dried up back to normal please that is why 4 stars not 5 x

Order a meal for the first time tonight it was on time and hot it was the best Chinese i have had for a long time 👍👍👍👍👍