Based on 74 opinions finded in 3 websites
Based on 74 opinions finded in 3 websites
Nº 329 in 370 in Amber Valley
Nº 17 of 19 Chinese in Amber Valley
Opinions
Crispy duck was okay, sweet and sour had little flavour and chicken chow mein was dry, plain boiled chicken and no sauce. Wouldn't recommend and expensive for the poor standard. Reply to below's response: No keyboard warrior here, I would have returned in person if not for the distance. Oh, your unapologetic and defencive reply is a good business tactic. Take a look at the Chow mein picture... it hasn't been stir fried, just boiled noodles and chicken. As for the cost, it's expensive for substandard food, I expected better for the price.
Lee 'Rollo' Rollisson . 2024-09-22
MORE AT Google
Really nice, I’d definitely order from here again. Lovely food, friendly driver and very promt . 5 stars
Louise . 2024-09-22
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Food was piping hot, on time amd quality good.
Elizabeth . 2024-09-07
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Ordered based on the positive reviews but found it disappointing. Food seemed bland and chips not up to much. Quick delivery time on a Friday night though!
Marc . 2024-08-23
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recently moved to area first order absolutely lovely came early hot &! tasty 😋 thanks will be back
garry . 2024-06-26
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Fast, hot. Appreciate clear vegan/vegetarian labelling on menu
Jane . 2024-06-02
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As always, brilliantly delivery and fab food...5☆
mark . 2024-05-12
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Absolutely awful. Threw it in the bin.
Amy . 2024-04-12
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2nd time using and again great food and speedy delivery. will definitely be using as our regular Chinese takeaway from now on. 5☆
mark . 2024-04-12
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The best I've ever had. Thank you! 🤍
Elliot . 2024-04-06
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Lovely food will definitely order again
Emma . 2024-04-06
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Lovely Chinese, thank you. We especially liked the vegetable pancake and beef in black bean.
Nick . 2024-04-04
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Quick delivery, food was nice and warm.
kinzie . 2024-03-17
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Not being funny but the food got here and the chips were cold and we ordered barbecue spare ribs and they was definitely not barbecue flavour they tasted weird and had barely any meat on the bones, I complain and ask for them two to be refunded and but it got denied. Overall this place is okay but not brilliant.
Mia . 2024-03-09
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Purchased 1/4 duck with pancake spring onion and cucumber. The spring onions and cucumber were not edible, they were slimy. Tried calling but no answer.
Mazie . 2024-03-01
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Singapore noddles are normally vercimli and not fall of bone ribs suggest pressure cooker
Mr . 2024-02-08
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Bland and quite expensive for what it is
Andrew . 2024-02-03
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Food was greasy and tasteless very disappointed
Aimee . 2024-02-02
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The shop this evening clean, brightly lit and freezing cold, with staff wearing outdoor cold weather clothing. Cash only was accepted, which seems to indicate to me that that the business is on its last legs. The food was quickly prepared, and decent ingredients, yet tasted very average. In retrospect, I think I got ripped off with a couple of extras. I won't be returning.
GJSturgess . 2024-01-14
MORE AT TripAdvisor
The chicken chow main had no flavour to it, chicken was rubbery and noodles very oily. The chill prawn starter wasn’t nice either the batter was very thick and chewy. Over all this wasn’t edible, the only thing we ate was the hot chips. Very disappointing, wouldn’t order from there again.
stephanie . 2023-12-03
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The order was delivered in the specified delivery time, the person who delivered it was very friendly and efficient and the food was delicious. Will definitely be ordering here again!
Louise . 2023-12-03
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Chicken chowmein wasn’t nice at all and couldn’t eat it! Just noodles, bean sprouts and dry chicken thrown in a tub. The platter box was dry, and not nice. The only thing my children enjoyed was the chips, sweet and sour sauce and prawn crackers. Rice and curry was nice but overall disappointed with our meal.
Emma . 2023-12-02
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Quality food, great flavours and like it was freshly cooked and not reheated like a lot of places. My son asked to order from there again so it got his approval!!
Caeran . 2023-10-22
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Lovely food delivered on time and food was nice and hot.
Susan . 2023-09-30
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Amazing food, friendly staff. Couldn't recommend more!!
Brett Sutton . 2023-09-15
MORE AT Google
Sadly very chewy meat (I think they use cooked meat and add to the dish when cooking) very bland and no flavour. Ordered sweet and sour chicken - chewy and tough Beef and mushroom - chewy and tasteless once you got through all the vegetables and chop suey completely tasteless and watery - I can garentee the chefs would not eat the food as Chinese chefs because it has to be one of the worse Chinese food I've eaten. Got extra to save and eat next day - but the only place it's going is in the bin. Shame on you chefs - please get making decent Chinese food. Disappointed with the response from the Goldern Gate - actually I live with a chinese cook. So luckily I do get to eat lovely Chinese food regularly 😋 Sorry you don't take vital feedback for your services and thank you fir your comment. I always give honest feedback and as you will see, when it's good - it's good !
Row Martin . 2023-09-11
MORE AT Google
Sadly very chewy meat (I think they use cooked meat and add to the dish when cooking) very bland and no flavour. Ordered sweet and sour chicken - chewy and tough Beef and mushroom - chewy and tasteless once you got through all the vegetables and chop suey completely tasteless and watery - I can garentee the chefs would not eat the food as Chinese chefs because it has to be one of the worse Chinese food I've eaten. Got extra to save and eat next day - but the only place it's going is in the bin. Shame on you chefs - please get making decent Chinese food.
Row M . 2023-09-09
MORE AT TripAdvisor
Good food and delivery was excellent
Winston . 2023-09-07
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Wow what a fantastic takeaway we'll worth a visit
Derek . 2023-08-28
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Fantastic food wouldn't go anywhere else
Derek . 2023-08-15
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Brilliant food and delivery service 2nd to none
Winston . 2023-08-04
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Gorgeous meal on time delivery.
Winston . 2023-07-29
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First time we’ve tried here, bit disappointed tbh Crispy duck definitely not crispy and the portion was tiny! All food was lukewarm and overall just not great quality and it’s not cheap! Not what we expected
Debbie . 2023-06-30
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Good food and lovely delivery driver, very polite and courteous 😊
Karen . 2023-06-21
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I wouldn’t order from here again. The ribs were horrifically chewy and nothing was very flavoursome at all.
Chris . 2023-06-17
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Work on that delivery and you'll be a full star service 😀
Richard . 2023-04-29
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Where to start, placed my order, it arrived 10 minutes later, yes 10 minutes…. How on Earth can food be freshly cooked to order in 10 minutes, the whole order was complete madness, microwaved mush, reheated chicken balls that resembled fried greasy testicicles, the prawns were like chewing a tramps 7 years old sock, no experience in chewing a tramps 7 year old sock but I’m sure the experience would be quite similar. £37 for what can only be described as the worse, the bad, the disgusting, disgraceful food ( sorry not even resembling food ) never ever again ! STAY AWAY I IMPLORE YOU.
wayne . 2023-04-13
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The worst Chinese we’ve had. Three prawns in total with the prawn dish. Other dishes were just powdered mush, and tasteless. The aromatic duck didn’t even look like duck, more like diced meat. Should be shredded, just a complete waste of hard earned money. Avoid
Edward . 2023-04-09
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Really excellent food and lovely people on the phone / delivery drivers! Well done Golden Gate team!
Simon loosley . 2023-04-01
MORE AT Google
This was the worst Chinese food I’ve ever ordered. I asked for one of the two chowmeins to be plain , they both came plain which was not what I asked for . Instead of admitting they made a mistake they tried to tell me that a chow mein comes without sauce and only beansprouts. Not only have I worked in Chinese restaurants before , even if they make their chow mein with no sauce that is no excuse for charging people £8 for a dish that consists of boiled noodles with meat on top, it was the blandest dish I have ever eaten. On top of this the food came cold this is a food safety concern , to say we only live 3 minutes drive away there is no excuse . I wouldn’t be complaining if this was a cheap takeaway but it was £37 and we couldn’t eat any of it. Very disappointing and this is not acceptable .
Alix . 2023-03-31
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Very friendly, great food, very tasty. Good clean seating area but on the night we visited there was no heating on and it was so cold the receptionist had a wooly hat and coat on...... You can't pay by card in the shop but strangely you can when ordering on-line for pick-up! 🤔
Ian Hayes . 2023-03-29
MORE AT Google
Nice Chinese food always been reliably good
Dale Pickstock . 2023-03-08
MORE AT Google
Always great tasting, good quality food, highly recommend
Dawn . 2023-02-17
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Cold inside and the sweet and sour sauce was disgusting.
Graeme Osborne . 2023-01-29
MORE AT Google
Very mad, the curry pot was flimsy, and burned my wife’s had we are not happy at all
james . 2023-01-27
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I wish i read the reviews, food came very quickly and was hot but completely tasteless, it ended up in the bin and was a complete waste of money. Can’t fault the delivery time but i won’t be ordering from here again.
Vicky . 2023-01-16
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Terrible tasteless food not sure what all the reviews are about. Zero seasoning ribs were pure fat and watery sauce. For a takeaway with a very small menu and most overpriced in belper it was shocking
Charlotte . 2022-12-30
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As usual, lovely food, can't fault it !
Dawn . 2022-12-17
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I have just moved into the area and didn't know anywhere to get a Chinese meal,when the meal arrived on time and hot and was beautiful, never tasted anything as good will definitely be using again and again.
Jayne . 2022-12-10
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Unfortunately the Singapore chow mein did not have chicken, instead pork was substituted and it tasted pretty bad. There were around 3 prawns in it too. My son's chicken fried rice was incredibly dry and oily.
Charles . 2022-12-02
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Rice and noodles were good but Chicken was not great quality
Harry . 2022-11-25
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Delivered earlier than expected expected and food was still nice and hot! Just disappointed that the bbq sauce didn’t have much flavour
Kat . 2022-11-25
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Ordered via just eat. The prawn toast were very greasy. The other dishes we just OK. Imo did not feel value for money.
Mike Handley . 2022-11-10
MORE AT Google
Hardly any sauce in the special curry , chicken chow main no taste , overall disappointed
Louise . 2022-11-06
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Food was very bland (no flavour)
Sharne . 2022-10-15
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Another lovely tasty meal delivered quickly and still very hot !
Dawn . 2022-10-14
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Absolutely fine delivery an food
Winston . 2022-10-10
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Nice and hot and food was lovely 👍🏻
Sharon . 2022-09-29
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Everything was good. Food and delivery. It was also very good to order on the website.
Winston . 2022-09-24
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Nice food, great service and delivery. We had a large order, everything was there. Carefully packed. Very polite delivery driver 👌
John . 2022-09-09
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The food tasted stale, dry, and very unsatisfying. Actually felt queasy eating it. Seemed to be quite cheap (king prawns were rubbery and tasted 'off') which is strange because it's one of the more expensive Chinese restaurants around in the area. Can safely say will not order again from here.
Jacob . 2022-08-26
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Only our second time of ordering from The Golden Gate. Tonight we had a Duck dish, Yeung Chow Rice and Sesame prawn toasts. Ordered via JustEat site and delivery time was scheduled for 45 minutes. It was being dished up WELL inside 20 minutes- I'd barely had time to warm the plates so you can't ask for quicker than that!. The meal was piping hot, flavoursome and plenty for two of us. The delivery gent was very pleaseant and courteous so - thank you every one. An all-round fabulous experience.
Julie Massey . 2022-08-25
MORE AT Google
Since moving to Belper last year how struggled to find a Chinese that I have been happy with, until tonight ! Food was delivered early, and it was the tastiest I have had, really lovely ! Will definitely be using again !
Dawn . 2022-08-20
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Great experience and definitely recommend. Great service from start to end. Food was delivered early and hot. Chinese food to high standards and great quality. Food was delicious, our first time visiting this Chinese and will definitely be returning.
Natalie . 2022-08-04
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Lovely food but was more peppers and onions than beef with black bean sauce.
Chelsea . 2022-06-30
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First time trying here. Very nice will be ordering again
Dan . 2022-05-31
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Awful food, noodles had no taste and the sweet and sour sauce was disgusting
Molly . 2022-05-21
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One of favourite takeaways. Would recommend
Thomas . 2022-04-28
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Food arrived on time and hot but very bland had a beef and a chicken dish both looked and tasted the same
Carl . 2022-03-05
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1st time of using this restaurant. Just moved to the area. Food was perfect, thank you
Jackie . 2022-02-26
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Great food and service. Parking is an issue.
Andy Mortimer . 2022-02-21
MORE AT Google
Always tasty. Prompt delivery.
Andrew . 2022-02-16
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Food arrived on time. But it had no flavour at all. Won't be ordering again, everything went in the bin
Amy . 2022-02-10
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Didn’t like any of it all tasted very bland, also what a joke I spent 60 and no prawn crackers and not even a bottle pop came with it I don’t recommend and won’t be ordering again
Kay . 2022-01-15
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Faultless service, food was good if a little uninspiring but overall satisfactory.
David . 2021-12-11
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First and last time ordering tonight. Food was tasteless,greasy and over cooked. Ordered six things and only one dish was remotely edible. Don't waste your money
hayley Spencer . 2021-11-07
MORE AT Google
Food came on time and the ribs were great. Soup tasted like slightly sweetened cornflour-thickened water. Tried to save it with some vinegar and salt but unfortunately it had to be binned - wasted £7 for two portions. Both mains were almost tasteless. Not as bad as the soup, but still very disappointing. Overall it just feels like a waste of money and calories.
Lyndon . 2021-11-07
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Really poor food quality, watery sauces, meat elements very slimy from coating , over fried prawn toast similar to bad fried bread. Threw most away. Fast delivery
Steve . 2021-10-20
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We have used this restaurant take-away delivery several times in the past and the food has been fine. Today, we placed an order early in the day with a delivery time of 8pm. 20 minutes before the delivery time they cancelled the order!!! Why couldn’t they have notified us earlier? Won’t risk using this restaurant again.
Dee E . 2021-10-15
MORE AT TripAdvisor
Always great quality. My other half is lactose intolerant and they don’t cook anything with dairy so it’s not overly greasy either. Just really tasty quality food.
Andrew . 2021-09-29
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Very good friendly delivery and amazing food, if I was to recommend anything would be the triple roast really nice chicken, spare ribs and slices of pork with honey, for a great price as well.
tom . 2021-05-13
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great service food always is great and always early. many thanks
kristina . 2021-04-10
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Excellent .....pricey and not free local delivery . But really Good food
Paul . 2021-04-09
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Food was bang on. Why don’t I ever get discount codes from just eat? I order everything in my house, my never uses just eat but always gets emailed discount codes. Just seems wrong to me 🤷🏻♂️
Rob . 2021-02-28
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Nice and easy, ordered for collection. Food was ready on time and nice and hot. Really tasty, will definitely order again.
Vicky . 2021-02-26
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I found my main which was beef in black pepper bland and not spicy and was disappointed. My husband also was not keen on the batter on the chicken balls
Beverley . 2021-01-30
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Amazing food and good service x
my mix Hussain . 2021-01-10
MORE AT Google
The food was disgusting, bland with very little flavour. The beef was very sour like it had gone off! The duck was over cooked and very dry. We will not be ordering from this restaurant again and I would like a refund please!
Darren . 2020-12-27
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Good quality ingredients, arrived to our for red-hot. Will certainly use this restaurant again.
PAUL . 2020-12-12
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My order was wrong and when I rang up they made it my fault
Lindsay . 2020-12-11
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Fantastic meal delivered well early Fantastic thank you
martin . 2020-11-26
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Spot on I've tried them all round Belper and my personal opinion and my favourite is the golden gate the best barbecue sauce its amazing
Mick Burman . 2020-11-09
MORE AT Google
Poor food. The crispy duck wasn't at all crispy, and very fatty. Worst I've had! Won't bother again.
Martin . 2020-11-04
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Good not good at all! :( sorry
Tracey . 2020-11-01
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Amazing food. Really tasty and fresh. Would definitely recommend!
Samantha . 2020-10-16
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Super fast delivery, ordered at 5.17pm and it was on my doorstep at 5.41pm, WOW!!!! To cook that food from fresh and get it to my door in that time is gobsmacking! Food wasn’t nice ordered a takeout for my family as I’m unwell and thought a night off from cooking would be nice. Chicken balls were chewy and meat felt dry/stringy. Cantonese style chicken was warm on the outside and cold on the inside!!!! Chilli chips were nice, egg fried rice was bland, chicken curry was nice. Prawn toast wasn’t nice at all, looked and tasted like it had been days old and microwaved. My teenage boys usually clear the plate and go for 2nds, they barely touched the food. 80% wasted. I have eaten from here in the past and couldn’t fault it then, maybe changed cooks or just warming up yesterday’s food to cut their waste. I won’t be ordering again.
Ems . 2020-09-17
MORE AT TripAdvisor
Delicious food. Hot and fresh. Was loads left over as food boxes were full. Only complaint is £2.50 for sesame prawn toast and only got 1 slice of bread cut into two triangles, usually it's like 6 smaller pieces but it was nice so still worth it. Second order from this restaurant and will order again. Best chinese in Belper. (Can I suggest crispy seaweed being added to the menu)
Autumn . 2020-09-06
MORE AT Just Eat
Clean, tidy premises, friendly service, tasty, well cooked food
Jo Grayson . 2020-08-20
MORE AT Google
Just ordered on line for a collection 10 out of 10 ..food was extremely tasty and hot.. will definitely do it again.. highly recommended
sue millett . 2020-07-04
MORE AT Google
Bland food, wouldn't order again
stewart . 2020-06-19
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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I have eaten at River Gardens for many years. We still enjoy a delivered meal. But to eat in- it was an awful experience this time. Tatty, curled noticed on the doors and barrier glass up at the bar makes it feel rather unwelcoming. The decor is rather tired, but also tatty and dirty in places. I understand paying up front - but it is not usual and it is not undertaken smoothly - the waiting staff seen rather uncomfortable. The warming plate arrived, stacked with plates and cutlery. And left like that. No one set out the table. Similarly, when the duck arrived with its trimmings, they were left stacked in the plate too. Most of the food was ok - but the crispy duck was rather dry, tough and did not seem hot or fresh. Served as chunks rather than shreds. Finally - when asking for the top up bill, I would expect a bill, to check, then pay. But no - just a card machine and this is how much it is. And to be honest, the cost completely outweighed the experience. The waiting staff seemed inexperienced, did not interact well and did not perform what I consider the most basic of service tasks. I will stick to a delivery order next time. Please sort things out River Gardens- I want to come back and enjoy the evening.