New Garden, Briton Ferry in Neath Port Talbot

Ok it needed a bit of warming tonight , just a few minutes. Got to say will not order a Chinese takeout anywhere else. Absolutely stunning , had chicken curry , so tasty and plentiful. Well done all beautiful x

2 and 1/2 hours for a delivery where the restaurant was less than 5 miles away. Phoned the restaurant 3 times, they blamed the delivery driver, then the delivery driver blamed the restaurant. Food was ok but it was extremely late.

Waited almost two hours and still not arrived

Haven’t had a Chinese for a few months, but it’s still the same very tasty

Tasty food delivered hot and in time

Food was very late and cold. 1.5 hours is a long time to wait as it is but it took 2 hours to deliver. I tried calling the restaurant but number kept declining so I had to chase through the app. When the food arrived with an apologetic delivery driver. It was cold but by this time I was too tired and hungry to continue with any further fuss. There was no attempt from the restaurant to remedy the situation which is poor customer service so will not order from them again.

Food was cold and chicken seemed very watery no taste

Phone twice said food was on way waste 🙄 time food was cold will not be ordering again I place order around 8.30 turned up at 10.25 didn't even say sorry for being late

Early delivery and tasty food, thank you

loved it, tasty, hot and quick....thanks

2hours wait! Asked for crispy beef not to be spicey and it was spicey, only had three little piece of chicken in the chicken curry was not worth the price! Not happy

Great food and polite delivery driver

Been struggling to find a good Chinese, but this was lovely! Really tasty, not greasy and the meat was good quality. Will be ordering again.

Waited over 3 hours for delivery and it didn’t arrive. Rang the restaurant and they hung up on me. Absolutely shockingly appalling service

Food was tasty and boiling hot!

Food was cold, meat was grissel and full of fat, chips not edible, it all went in the bin and I have wasted £33. Not happy and request a full refund.

absolutely lovely food, will order again

As always food was top quality and delivered on time.

The food was blan no taste on the meat or sauce very watery went to waste, prawns didn't taste fresh watery very stick fishy smell

very pleased with the delivery, the delivery driver was very polite.

Really tasty food - great service

Delivered early, piping hot, food was so nice, highly recommend

Food was well packaged, hot, really tasty and large portions - 10/10 😁

Stunning meal thank you as always

Best crispy chilli beef I've had in a long time. Good spice, very crispy, good size portions. You gotta try it!

Hot tasty food. Early delivery. Will order again 😁

Very nice, my favourite Chinese, nice to see the delivery price was reasonable too!

fried rice that looked boiled tastless

Absolutely Disgusting!!!! I will never return as the food was near inedible. I could not eat my food as it was so bad. This is quite honestly the worst Chinese food I have ever thrown in the bin!

Had to cancel meal as it took them over an hour to phone me regarding our address & then said it would be another 45to 60 mins - much too late got us to eat therefore cancelled over the phone - hope payment will be cancelled !!!

Best Chinese around always buy from here 😊

Always the best Chinese ive had :3

lovely food as usual. thank you

Great food, speedy delivery, very happy 😁

Good was hot and tasty. Will definitely order again 👍🏻

Always guaranteed to have a lovely meal from them.

one item was left behind, and it took more than 25 min to get that item , after 2 phone calls.

Chicken very dry, no sauce around chicken, very greasy prawn crackers

The food was not up to the standard we would expect, Crispy beef is my favourite but there must have been whole red chillies and I thought my mouth was on fire, it took a whole pot of natural yoghurt to ease the burning sensation, it was horrific! The duck was dry and had no taste almost as if it had been cooked several times and just warmed through. The combination of starters would have been better if the different sauces had been separated rather than all combined together, as it was difficult to distinguish between them? All in all I was extremely disappointed with the meal which I felt was overpriced

Best Chinese ever we always buy from here & I’ve also told my friends to buy from here too 😊

Absolutely disgusting had 2 chicken currys with plain noodles, more like gravy than curry , runny bland no taste whatsoever. A million onions about 6 pieces of chicken in both curry's. Noodles were overcooked, stuck together like glue and tasted like weeds out the garden . And the price omg i would expect to be able to eat it for that sort of money. Don't think even the dog will eat it . DON'T WASTE YOUR MONEY , ABSOLUTELY DISGUSTING.

Very bad customer service. Waited over 3 hours for delivery. Telephoned 4 times in 3 hours to enquire when we would receive the order. Each time they said 30mins. We eventually cancelled our order after waiting 3 & a half hours after ordering. Very disappointed with their customer care. Will not be using New Gardens again.

Appalling service. Placed order 2 & half hours before , kept phoning them, they kept saying, 30mins, 30mins. After 3 hours, we phoned again to be told WE could cancel order, but WE would NOT have a refund without manager consent. We asked to speak to manager, but was told they were too busy to talk to us!!!!!! Phoned back twice, but then told manager was out delivery food. We asked were they delivering ours, they said no you cancelled so no delivery. We asked were we being refunded. They said no, we would need to ask manager. The manager would be out for over an hour delivering food. AVOID THIS CHINESE!!!!

Best Chinese takeaway around always nice and fresh 😋

Excellent Chinese can’t fault it always order from them 😊

This takeaway has gone so greedy and expensive. £4.80 for spicy chips!?! Their having a laugh!! Nearly £9 for a prawn curry, that's without delivery. We're in the middle of a cost of living crisis and these takeaways are taking the piss. I won't be ordering from here for the foreseeable future and I've noticed every other takeaway has done the same thing. Greedy people!!

Best Chinese I’ve had for a while and great delivery time. Bit gutted there was no free prawn crackers after spending over £35 but will still go back

meal was cold van driver prior had got suck up ferry farm and very late

On time, fresh & hot, very happy 😁

Put the order through at 6.30 and had an estimated delivery for 7.30, hadn't received my food by 8 so rang the restaurant to be told its on its way. Another 20 minutes go by and still nothing so messaged the restaurant again to be told it was being prepared and would be with me by 8.40, food arrived and the barbecue sauce had spilt in the bag. Won't be ordering from here again.

This review covers two orders a week apart. 1st Order - I ordered this around 8pm and there was rather long wait as the ETA

Never order on Tuesday !!!! Spring rolls were definitely not fresh , not crispy , just horrible and soggy ! Yuck ! Tasted like they were reheated! Chow mein was tasteless as for the rest of the order very average! Disappointed!

best curry we've had in a while

Food was good when it finally arrived 45 minutes late. Put in a request for some money back via just-eat due to the delay and it was rejected immediately, I didn’t expect much, maybe just the £3.50 delivery fee back might have been nice. This was the first and last time we will order from here.

We waited 2 hours and a half for our delivery. After phoning an hour in they advised us they ha only just started cooking it. Beyond annoyed especially when our children are kept waiting that long for their dinner!

Ordered at 8.10 arrived 10.20 was cold on arrival too. Time keeping needs a lot of work.

Amazing Noodles Loved Them ,Great Staff Recommend This

No communication. Food was late and cold. Would like a refund

The driver told me that the roads are very busy & part of the M4 have been closed due to a accident earlier

nicest chinese we’ve had in a while, will deffo order again!

Have used the New Garden for a long time having take away 2 to 3 times a month. Out of the last 4 times , three times food has arrived cold despite being less than a mile away. I have no doubt it is packed hot. But their choice of delivery courier needs to be revised. Why Just Eat collect perfectly hot food then drive it all over Wales and deliver it cold is beyond me. But then again they don't care, and when reported to Just Eat they have the same can't be arsed attitude. A refund of £1.90 doesn't compensate for rice that can't be reheated. Won't be having food delivered from New Garden again. if New Garden read reviews: take note that it is because of your choice of courrier you have lost a long standing customer.

Chips and spring rolls were cold and soggy. Could tell not fresh. Crispy beef and garlic chicken were lovely tho

will not be ordering from this take away food arrived 20 05 pm not 19 35pm had to reheat worst chips ever.

Have it almost once a week, order on the app which is quick and easy, always ready for collection, lovely food best Chinese around in my opinion never had any errors with the food either can't recommend enough.

Food arrived almost 3 hours after ordering and was missing chips. Very disappointing

2 and half hours later it finally arrived. Food was warm and tasty but not worth waiting 2 and half hours for

late and delivered to next door neighbour.

Came early, the food was hot and tasted delicious.

The foot itself was lovely however the delivery time is a joke. We placed our order at 18:48 and our food came at 20:45 nearly 2 hours when the delivery time on here says 50-60 minutes. We also ordered prawn crackers and didn’t get them. Disappointing!

Lovely food and service as always but 1 thing to note is anytime I’ve ordered a drink from here, they have forgotten it every single time 😅😅

Disappointed after reading such good reviews. Food was very salty

Lovely meal, delivered a little earlier than stated time. Honey spare ribs tasted more like barbecue ones though so not sure if they'd given me the right ones. All in all though, great service and lovely food.

Food was cold when it arrived here and therefore most of it was thrown away

Food is always nice I don’t order from anywhere else

Lovely food quick service delivery a little earlier which was great

Absolutely delicious and piping hot. My new favourite Chinese takeaway

Disappointed that food was 1/2 late when this food was pre ordered

Lovely food will definitely use again

Myself and my wife had a meal tonight, absolutely beautiful very tasty would highly recommend, Thank you 😊

Food is always amazing from here I don’t buy Chinese from anywhere else 😊

Chips was burnt and cold looked like yesterday's wasn't happy

This is probably the second time, the food tastes amazing but, when you order at 7pm with an original estimate of 8:25 to 8:50 then it arrives at 9:25pm, customers need to be advised up front before placing the order that it will be 2hrs and 25 mins. Maybe this is a Just Eat app development issue but definitely not great. Such a shame as the food tastes really good!

Great food, hot and big portions

Food is always good from here 😊

Only thing is, they forgot my can of coke :(

Excellent food delivered earlier than expected which was a nice surprise, would definitely order again

First time ordering from here, door was pretty good and I was impressed how boiling hot the food was when it got to me!

Food was disgusting. All boxes were not full. Chips were burnt and obviously cooked many times. Chicken balls were so salty that they were inedible. So dissatisfied. Would not order again

Great food, containers stuffed with food!

Really tasty but got one part of the order wrong, we had crispy chicken instead of crispy beef.

Last time I had this was really looking forward to it, curry wasn't great , I'm sure they changed it, curry sauce in pot was totally different but better, but food in general wasn't great, i used to love it here but now its put me off to be honest, plus ridiculous amount for delivery. Sorry but its just not the same.

Cold Burnt chips, burnt chicken balls, microwave packet rice, salt chilli chicken was overcooked and that is not bbq sauce at all. Never again 🤢

Actually can’t complain, food was delicious, delivered early and was still hot! We ordered for 12 people and everything was correct, definitely recommend!!!

order arrived wrong, meals cold

The worst Chinese I have ever tasted in my life. Also paid for 3 drinks, but only 2 delivered

I’m not happy food came late and then the chips were hard. I’d like a refund please as this is unacceptable

Very good service and lovely food

Tasty enough and delivered ok but I found it expensive

Best Chinese around always lovely food there

Food piping hot, delivery before expected, and quality of food was very good 👍🏻