GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
4,3

Based on 509 opinions finded in 3 websites

4.3Ambience4.3Cuisine4.3Price4.3Service
site_photo4

Nº 93 in 266 in Kettering

Nº 3 of 4 Asian in Kettering

CUSTOMERS TALK ABOUT DISHES WITH.. meatchickenlambcurryricecookedgarlicmustroundold

comment_iconOpinions

Outstanding food and service, fully recommend

site_logo

James Bird . 2024-01-07

MORE AT Google

Great quality food, will return when back in the area.

site_logo

G H . 2023-12-25

MORE AT Google

Portion of rice quite small. Nice naan bread. Curries ok.

site_logo

J P . 2023-12-16

MORE AT Google

This restaurant is an amazing. They provides solid food,, spicy, and hot.I think everyone need to taste this multi cuisine restaurant.

site_logo

green b . 2023-12-04

MORE AT TripAdvisor

Had a lovely meal food had lots of flavour thoroughly enjoyed our starters and main dishes, plus owner gave me and my hubby a glass of wine each on the house as they forgot our popperdoms we ordered at start which we said was OK and not a problem but a lovely gesture from them will definitely be returning.

site_logo

M Rayner . 2023-11-29

MORE AT Google

Excellent food. Good service and a pleasant environment. I was pleasantly surprised when our drinks were whisked away and replaced without fuss, after delivering beer instead of shandy, even though the beer had been started. The price was very reasonable too.

site_logo

Mark Ward . 2023-11-27

MORE AT Google

Excellent food first time visiting and we will be back again there mixed starter was superb 👌

site_logo

Liam Price . 2023-11-25

MORE AT Google

Really nice curry, very tasty. Good service too

site_logo

Robbie . 2023-11-11

MORE AT Google

This place is great restaurant for family meal' highly recommended' excellent flavours great choices, excellent service.

site_logo

Carol K . 2023-10-28

MORE AT TripAdvisor

Great variety of menu with great flavours. Friendly service. Would recommend a visit.

site_logo

Philip Caunce . 2023-10-28

MORE AT Google

My son recommended and he was correct, wonderful service and food. Will definitely go again. We did the meal deal which was an absolute bargain.

site_logo

gipsy20 . 2023-10-26

MORE AT TripAdvisor

The food was really authentic, been looking for a decent authentic Indian place locally for the last few years and finally found Nazreen. Indian food at a reasonable price where the staff were extremely helpful and polite. They went over and above, I wanted a peshwari naan without sultanas, despite them having a pre-made mix they went the extra mile to make sure the naan was made without the sultanas. I can’t fault Nazreen. Definitely coming back and making this my local Indian goto!

site_logo

Culture21454127559 . 2023-10-15

MORE AT TripAdvisor

Get delivery, had to wait an hour for the food but it was good.

site_logo

Gintare Lebedevaite . 2023-10-07

MORE AT Google

Fresher and much tastier, probably more authentic than other local options and we've tried them all... Staff are lovely too.

site_logo

Sam . 2023-09-19

MORE AT Google

This was a take away - had friends over - the food was exceptional generous portions- friends were very impressed with the quality of the food

site_logo

Julie B . 2023-08-23

MORE AT TripAdvisor

Best salmon bhuna I've ever had! Pretty sure they'd not started cooking it until I arrived (late, for takeaway order) but I live over the road so no odds to me. Absolutely outstanding food!

site_logo

Ross Butler . 2023-06-24

MORE AT Google

Fantastic Indian cuisine, we have been many times and the food is allways top Class . The service is excellent and we cannot fault the great quality of the food. Favourites chicken chat, chicken tawa , massalla chicken pashwari naan bread pilau rice

site_logo

barry n . 2023-05-23

MORE AT TripAdvisor

First class indian food. Staff extremely helpful. Give them a try.

site_logo

Peter Gerrard . 2023-04-22

MORE AT Google

Food quality average but prices above average. Lamb was chewy and tough, Pilau rice portion was parsimonious and even condiments were charged for (Naga pickle and chopped chillies)

site_logo

John Knight . 2023-04-09

MORE AT Google

After trying all the indian restaurants in Kettering, we decided to try Nazreen, and sooo glad we did!!! The meal was delicious, all four of us loved it! Will definitely be going back!!!! Caroline x

site_logo

Caroline Grange . 2023-03-28

MORE AT Google

Quality meals and service. Would visit again if in this area.

site_logo

Alan Thompson . 2023-03-26

MORE AT Google

Overall very good food in a nice setting with nice background music. Lovely light poppadoms with the usual chutneys and lime pickle (you do need to ask for lime pickle if you want it included). Chicken chat with puree starter in a burrito style wrap was truly fantastic, as good as I have ever had anywhere. Was nice and hot (not spicy hot). Chicken tikka jalfrezi main was vey nice and just the right heat but needed a bit more ginger and green chillis really to get the true dry traditional jalfrezi taste for me. I'm still trying to find that perfect jalfrezi. Shimla pepper chicken was excellent, very tasty, mild to medium spiced, highly recommended. Peshawari naan also superb, light, tasty and big enough to share. Will definitely be back to try other dishes. In fact can't wait.

site_logo

chris carlisle . 2023-02-17

MORE AT Google

Nazreen Indian restaurant in Burton Latimer lovely. Nimo and his colleagues very friendly and helpful. Tasty food and very good value.

site_logo

frankiemcg1 . 2023-02-07

MORE AT Google

It was my first time and it was perfect 👌

site_logo

Isla Meadows . 2023-01-03

MORE AT Google

Was really dissapointed madras was watery prawns had hard bits on them Poppadoms were greasy with a plastic taste onion salad had a strange taste not fresh Won't be coming back here 1st and last time here

site_logo

Lynne A . 2022-12-27

MORE AT TripAdvisor

We have eaten in numerous times now, as well as having ordered takeaways. Nazareen have never let us down. They are the masters of providing flavour, not just spice. Always willing to give advice or whip you up something special if you can’t decide what to order from the menu. The staff are friendly and approachable. And always excellent when placing a order to cater for family allergies.

site_logo

175casaj . 2022-12-27

MORE AT TripAdvisor

Our first visit and certainly not the last. Lovely meal good friendly service. In fact the best Indian restaurant we have been to. Well done guys.

site_logo

Pioneer45963275827 . 2022-11-21

MORE AT TripAdvisor

I hoped for more . Very average and fairly bland food unfortunately . I will go back another time to try again, maybe they were having an off day .🙁

site_logo

Gary Butters . 2022-11-20

MORE AT Google

Excellent food Very good price Quiet for a Thursday dinner

site_logo

Adrian Ierina . 2022-11-18

MORE AT Google

The Nazreen is the best Indian restaurant in this area. Never had a bad meal here; you won’t be disappointed

site_logo

Carl Willis . 2022-10-28

MORE AT Google

We were looking forward to a long awaited family reunion, but the food was disappointing. The Tikka dishes tasted like leftovers from Korma and Tandoori. All of the portions were very small even the rice. We had to wait an hour for first course. And to top it off, the prices were supposed to be Banquet prices, but we paid full price for all the dishes. A shame really,

site_logo

jinjer777 . 2022-10-24

MORE AT TripAdvisor

Great meal as always and excellent value for money, staff are always friendly and efficient. Will continue to return regularly

site_logo

Tom R . 2022-10-22

MORE AT TripAdvisor

Amazing meal staff Wonderful, very attentive, very polite,, Lovely lovely thank you 👍great atmosphere.

site_logo

P8168JRjulier . 2022-10-19

MORE AT TripAdvisor

Great food all round...... Quote busy but you can see why they have won recent rewards.... Will definitely come again.....

site_logo

Andy Sillence . 2022-10-14

MORE AT Google

Really enjoyed it here food was very tasty There are a few Indian restaurants on this street and we were happy we found and chose this one

site_logo

Nina Pace . 2022-10-12

MORE AT Google

Was a lovely meal for my birthday quite a few friend sent me a message afterwards saying it was a really great curry and the food was banging 👍

site_logo

mbrett1977 . 2022-10-06

MORE AT TripAdvisor

Very friendly staff, plenty of food to eat with lots of flavours, spices and well presented. Visited for a birthday meal and they did well under pressure having our large group in. Definitely visit again!

site_logo

Jessica Adley . 2022-08-30

MORE AT Google

Great restaurant to visit after a day at Wicksteed Park in Kettering. Very child friendly with the staff providing a high chair. Great flavours definitely has unique dishes you won’t get at your usual curry house and they have won a few awards

site_logo

Jabeer Miah . 2022-08-29

MORE AT Google

This restaurant should win restaurant of the year. Wonderful staff, delicious fresh food, you are not rushed in and out, guaranteed which ever dish you decide will be full of amazing flavors, fresh and presented well. Just wonderful never had a disappointing meal yet. Can’t wait to go back. Definitely 5 star.

site_logo

572trinac . 2022-07-28

MORE AT TripAdvisor

Great curry every time, eat in or take away. This place is so consistent, I won’t go anywhere else locally.

site_logo

Tom Cafferty . 2022-07-24

MORE AT Google

So delicious! We’ve been here almost every Sunday since moving to the area.The Sunday special is a great deal and everyone who works here has been so lovely :)

site_logo

Mila . 2022-06-21

MORE AT Google

I recently had my second visit to Nazreens. After enjoying the food so much the first time with my wife, I risked bringing two young children and my parents - all of which commented on how nice it was. Still our go to of Indian restaurant. A menu update showing details of alegens/vegetarian etc would help new customers though

site_logo

Graham Bignell . 2022-06-04

MORE AT Google

This is our go-to place to eat. We have eaten practically everything on the menu and some that's not, by special request. It has yet to disappoint us and I thoroughly recommend it to anyone who has a hankering for a good curry, especially if you want to eat something more exciting than basic curry-house fare.

site_logo

880lyndap . 2022-06-03

MORE AT TripAdvisor

Following so many disappointing meals sitting in and take out I enjoyed the best Indian food I've had in a very long time, probably years!

site_logo

Sue Brown . 2022-05-29

MORE AT Google

Once more, Nasreen, our go-to eatery. Excellent service great food. Nice to see more people eating here. It really is the best place in Kettering for a curry, especially if you are tired of all the old favourites which you can get anywhere.

site_logo

880lyndap . 2022-04-29

MORE AT TripAdvisor

The Nazreen had been our go to curry house before, well we all know, so lets just say it had been over two years since we last visited. The service was excellent and we were offered, talked through, a few specials that were not on...

site_logo

SafariKZN-Mark . 2022-04-23

MORE AT TripAdvisor

Such a lovely place food always nice and great friendly staff will be visiting again.

site_logo

Caz Knighton . 2022-03-28

MORE AT Google

I have been here several times with my girl friends and have always enjoyed the service and food, but this was the first time for my husband. We had a very enjoyable evening. The service was good and we did not feel pressured or rushed....

site_logo

KW1Northamptonshire . 2022-02-20

MORE AT TripAdvisor

With friends visiting from out of town and one being a chef running his own restaurant I new Nazreen would not let me down. Fantastic service from front start to finish as always well done team

site_logo

petesC7898KM . 2022-02-12

MORE AT TripAdvisor

Dined in over new years eve and the experience was amazing. I have visited this place before and as always the food, service and value is great. Cannot find a single fault with my meal and experience. Highly recommend that you try this place out.

site_logo

W1ll98 . 2022-01-04

MORE AT TripAdvisor

One of the best Indian restaurants I have been to in a long time. Exceptional food, great service and very very well priced

site_logo

Traveler29731740640 . 2021-12-24

MORE AT TripAdvisor

This is a hidden gem for sure. The food was amazing. We had Chicken Pakora and Onion Bajhees for starters and they were really good. Not greasy really light and the chicken was melt in the mouth - amazing. Main was chicken Passanda and Pathia...

site_logo

Paulane45 . 2021-12-24

MORE AT TripAdvisor

This must be one of our most favourite places to eat. The menu lists many dishes which are unique. No matter what mood we're in - looking far a serious chili hit or wanting something less spicy, Nasreen has something we can relish. We keep...

site_logo

880lyndap . 2021-12-23

MORE AT TripAdvisor

Just ate at Nazreen, great food and very friendly staff. Best onion baji I’ve ever had! Would recommend and revisit! Becca and Michael

site_logo

michael m . 2021-12-23

MORE AT TripAdvisor

Excellent service, pleasant atmosphere, tasty and great quality food. Overall good value for a lovely evening out with the family

site_logo

DAM14N_L . 2021-12-22

MORE AT TripAdvisor

Treated my daughter, As always a fantastic meal, amazing atmosphere and attentive staff. Always a pleasure to dine here.

site_logo

Adventure236792 . 2021-12-14

MORE AT TripAdvisor

Came for a family meal. It was very good food and very good service would recommend and will come again.

site_logo

han666s . 2021-12-11

MORE AT TripAdvisor

great food, lovely atmosphere. staff are very friendly and extremely helpful. would definitely recommend to everyone thinking to come.

site_logo

tash_2025_d . 2021-12-04

MORE AT TripAdvisor

I emailed Nazreen to book a table for my dad's birthday for Saturday just gone, when we arrived they had decorated the table with banners and balloons which I thought was lovely. We all chose our starters and mains and every single person in my...

site_logo

marieq643 . 2021-11-29

MORE AT TripAdvisor

I have been using Nazreen for a few years now eating in and takeaway. Always great food and service whether eating in or takeaway. Sajun Special is my particular favourite, not too spicy but sooo flavourful. They will cook anything to your preferences, a little...

site_logo

Col H . 2021-09-17

MORE AT TripAdvisor

Ive been eating in house and takeaway from nazreen for over a year now and I can honestly say that the food is the very best by far in the town in my opinion the best I have had in Northamptonshire great service lovely family...

site_logo

45janined . 2021-09-09

MORE AT TripAdvisor

Booked based on recomendation. Very welcoming staff. Really nice evening. All of the dishes seemed to be freshly cooked and could taste the different flavours in all dishes. Will be back.

site_logo

MartynNeal . 2021-09-04

MORE AT TripAdvisor

We really enjoyed our evening. The food was lovely and chef cooked my dish to my preference. The staff were very attentive without being annoying. Thanks Nazreen we'll be back.

site_logo

naomiv478 . 2021-08-23

MORE AT TripAdvisor

Ordered a delivery, my wife and I agreed it was a bland meal for an Indian. Will try somewhere else next time.

site_logo

zonnyb . 2021-08-14

MORE AT TripAdvisor

After having a takeaway from here we decided to visit the restaurant. The service regarding the takeaway was fabulous and the food blew us away so time to see what it’s like to eat in. Celebrating a friends birthday we arrived to a quiet restaurant...

site_logo

Beefybertha . 2021-08-06

MORE AT TripAdvisor

We eat out quite a lot and this absolute gem of a restaurant is by far our favourite - it is clear to see why they have won so many awards. Whilst there is a place for national chains there is something to be said...

site_logo

alangalway2015 . 2021-06-15

MORE AT TripAdvisor

Cracking food and lovely staff. First night out since lockdown very welcoming. Lovely experience would definitely recommend.

site_logo

charlielitchfield . 2021-06-05

MORE AT TripAdvisor

Thank you Nazreen for a great meal with lovely staff. Over lockdown the take away service has been brilliant. But having a meal in the restaurant has been so nice. The food and service cannot be faulted.

site_logo

alexandrarD749GH . 2021-06-01

MORE AT TripAdvisor

Fantastic food, staff & restaurant - thoroughly deserves all the awards it has won! Not had a bad dish yet and nice to see them back open & receiving customers again... its been too long!

site_logo

Jnob7035 . 2021-05-30

MORE AT TripAdvisor

My friend recommended this lovely little Indian restaurant. And my other half, youngest and I weren't disappointed at all. Delicious freshly cooked food, prompt but unrushed service, and very good value for money. And all Covid guidelines observed. The only tiny grumble, my glass of...

site_logo

deblet1970 . 2021-05-28

MORE AT TripAdvisor

Love this place, food is hot, tasty, cooked fresh. Waiters are friendly courteous and informative if you want explanations on dishes or recommendations. Regularly drive a 45 mile round trip to eat here as nothing in my area competes with the quality also don’t want...

site_logo

sabbir2192 . 2021-05-19

MORE AT TripAdvisor

Fantastic take away yet again. It was full of flavour, generous portions, arrived warm and promptly. Nazreen is more then Just good food, their customer service is fantastic too! They were so helpful when asking about allergens, providing all information I required quickly and willingly....

site_logo

RacJo2030 . 2021-05-14

MORE AT TripAdvisor

After both being at work all day we thought we'd treat ourselves to a takeaway. We have visited the restaurant on numerous occasions and enjoyed the food. Unfortunately delivery is not same. It was 20 minutes over the estimated time and stone cold. My partners...

site_logo

louise b . 2021-03-13

MORE AT TripAdvisor

We have been here before but not for a while and it did not disappoint, due to lockdown rules I was not able to have a party for my ‘big’ birthday so we decided to still go out locally for a meal . The staff...

site_logo

Trudi525 . 2021-01-21

MORE AT TripAdvisor

I prebooked a home delivery for new year's eve as I knew that it would be extremely busy. I was pleasantly surprised that we recieved our order on time despite the very different circumstances this year. As usual the food was on top form and...

site_logo

313cazk . 2021-01-01

MORE AT TripAdvisor

Placed a pre-order for NYE and was not disappointed. Food was absolutely great, and well worth the wait. Delivery was only 20 mins later than stated but it was expected as it was New Year’s Eve and was compensated with a bottle of wine of my choice as a sincere apology. Driver was apologetic and understanding, but didn’t complain as I knew the food would be great and I was not wrong. Would highly recommend Nazreen Restaurant, great food, great service and worth the wait.

site_logo

W1ll98 . 2021-01-01

MORE AT TripAdvisor

Ordered a family meal for new years eve. As expected for lockdown and new year's eve it was very busy but i was very happy with how swift my delivery was and how amazing as usual the food tasted. The delivery driver was very polite and as usual so was the staff on the phone .well done guys

site_logo

Mrsf09 . 2021-01-01

MORE AT TripAdvisor

Excellent evening with the family. Well accommodating to the family. Excellent food, a variety of food was ordered and each dish was exceptional! Thanks for a great evening, food and service!!

site_logo

155samir . 2020-12-13

MORE AT TripAdvisor

After living in Burton Latimer for the last seven years we have had a lovely meal at Nasreen. I have to say this is by far, the best Indian restaurant in the local area in my opinion. Great food, full of flavour and the service was impeccable.

site_logo

jmb1977 . 2020-12-12

MORE AT TripAdvisor

Very good curry with some friends. Popadums and chutneys were good. Starters and mains were spot on and service was attentive without being overbearing.

site_logo

Thomas-Mayor . 2020-11-19

MORE AT TripAdvisor

Easy online booking. Confirmed promptly. Warm welcome. Able to choose our table. Efficient service throughout. Fabulous food. Popadoms as light as a feather. Tasty lamb shashlik, cheese rani, vegetable curry and peshwari nan. Will be going again after lockdown. Thank you.

site_logo

archera52 . 2020-11-03

MORE AT TripAdvisor

This is the second time I have eaten here, the meal was delicious and staff friendly and helpful. Will definitely visit again.

site_logo

Julie F . 2020-10-31

MORE AT TripAdvisor

First meal out since February, only one place we both wanted to go - Nazreens! Excellent as usual, look forward to next time.

site_logo

lizjel76 . 2020-10-24

MORE AT TripAdvisor

First time visit last night,won't be the last. Staff,friendly,attentive but not overly so.Food excellent and very reasonably priced.We'll be back.

site_logo

823ianl . 2020-10-23

MORE AT TripAdvisor

Dined in once again and was greeted and seated promptly. The food was absolutely delicious and would highly recommend. Service was very friendly and attentive but not hovering. Even offered to bag up the food which wasn’t completely finished (ordered a lot) so I could take it home. Despite having the 10pm curfew we wasn’t rushed out and was asked if we needed anything else. I would definitely recommend the Nazreen in Burton Latimer for a meal out with friends or family especially with the new renovation/decor which creates a warm ambient environment. Thank you to Rez and Imran for the great service and the kitchen for the delicious food!

site_logo

W1ll98 . 2020-10-18

MORE AT TripAdvisor

Once again we have visited the Nazreen and have had an exceptional meal. During this difficult Covid time they have ensures that all customers either eat in or take away are well looked after. The staff are friendly and nothing is too much trouble. The food is one of the best in the area and this shows with winning curry house of the year for 4 years running. Thank you for the food and service.. Lee.

site_logo

Bigbelly1970 . 2020-10-18

MORE AT TripAdvisor

Food was delicious and the service was absolutely impeccable. Very friendly staff and had a fantastic time overall. Will be returning soon!

site_logo

rkofficial101 . 2020-10-16

MORE AT TripAdvisor

Lovely food and friendly service - we are regular visitors! Fair prices. Nice ambience, highly recommend

site_logo

MelST22 . 2020-10-13

MORE AT TripAdvisor

We are spoilt here in Burton Latimer, not least of all because of this little gem of an Indian Restaurant!

site_logo

Phil020471 . 2020-10-13

MORE AT TripAdvisor

Fantastic food for all tastes, you will not be disappointed or leave hungry. Great family run restaurant, excellent service from Imran, Nazreen and of course Boss ⭐️⭐️⭐️⭐️⭐️⭐️⭐️

site_logo

B4rty1707 . 2020-10-06

MORE AT TripAdvisor

Amazing friendly staff, amazing food and best curry housewife fair prices. Always on hand to customers and food very fresh and tasty

site_logo

clarins1 . 2020-10-06

MORE AT TripAdvisor

We have been going to Nazreen for many years now as small or large groups. We have never had a disappointing meal or service here. The food is always very tasty and hot. the staff are so friendly and you can have a very lovely evening here. I am dairy intolerant and they are very quick to adjust a meal or inform me when I enquire about the ingredients used. I highly recommend Nazreen for a quality night out

site_logo

605leisac . 2020-10-03

MORE AT TripAdvisor

We made a unplanned visit here today, the food was absolutely tremendous, notably the sajon specail, my wife had a king prawn which was very authentic style and highly flavored exactly as its described on the menu. the staff were on tip top form. the attention to detail was perfect. the young waitress seems very friendly and professional, she recommended the sajon special to me, well done it was a great choice.

site_logo

kkhan78 . 2020-09-18

MORE AT TripAdvisor

This is our 4th visit to Nazreen. Excellent food, the drumstick starter and drumstick aloo dish was very nice full of flavours I was told it’s new on the menu. The staff is very polite especially the young waitress named Nazreen she is very good and polite, she said the restaurant is named after her. I would 100%recommend this restaurant.

site_logo

farja98 . 2020-08-29

MORE AT TripAdvisor

Food in this restaurant is really good but unfortunately it is let down by an owners son who thinks he is above being civil and actually caring about the customer. He shouldn’t be in the catering industry if he doesn’t care about people. I was a restaurant manager for 23 years and would never put up with incompetence that I see with his service. I go in there up to tonight every Sunday and since he has started working there have never been able to sit where I want to sit bearing in mine the restaurant is usually empty. I feel he is on some power trip. Real shame because the food is really good but the service is diabolical. With no customers he still can’t deal with one customer. In conclusion if you want nice food that’s good, if you want good service also find another restaurant. Peter Miller.

site_logo

U8174YMpeterm . 2020-08-23

MORE AT TripAdvisor

Had a lovely night, me and my husband had the most wonderful meal here. Food was delicious, best around. Waiters were very friendly. Overall, a much enjoyed evening and will definitely be returning! Thank you!

site_logo

JReads92 . 2020-08-12

MORE AT TripAdvisor

Dined in on a Saturday evening with some family and despite other customers dining in as well, tables were spaced nicely and service was attentive and polite. Food was amazing and prices definitely worth it. Looking forward to be returning.

site_logo

W1ll98 . 2020-08-12

MORE AT TripAdvisor

Food great but service terrible, clearly uninterested and had to keep asking for menus , drinks etc. No facilities for a coffee!? Very disappointing

site_logo

Tom R . 2020-08-08

MORE AT TripAdvisor

The food is consistently brilliant and really deserves 5 stars. Definitely the best curry I’ve had - and I have eaten a lot of curry’s! Ive been a regular customer but unfortunately consistent poor services and my most recent experience has meant I won’t be returning again.The first visit they completely forgot to serve our starters. We were a bit merry, ate all our mains and didn’t realise until after we paid. They were great and gave us a voucher to the value of the starters so no complaints then.I then ordered collection to takeaway at least 2-3 times a month going for the £30 deal which includes a free bottle of wine and Bombay aloo. They forgot the Bombay aloo on every single order. Again it was a freebie and the food was always great so I didn’t complain and continued to order.My last visit eating in they again forgot our side, got drink orders wrong, my partners food came out much later than mine, and nobody came to ask if we wanted any more to drink or to check on the food. All thinks I can see past as the food is so good, but when the bill came they had overcharged us by £20. Which is quite an achievement when it was a meal for two with one shared starter, two mains, one side, rice and naan. I complained to the manager and he told me the prices I was looking at on the website vary from the restaurant menu so we added it up together again and they had overcharged us by £18. The manager then said it was because they had a set menu on that night. This is where I thought maybe it was a misunderstanding on our side as the waitress did offer us a set menu when we sat down but we didn’t want that much food so I said we’ll order of the main menu and she said that was fine. Also why did you go straight to blaming the differences of prices on the website?Then after a few more excuses the manager said, very much through his teeth, he’ll charge us the price from the menu as we’re regular customers. Sorry but the price is the price and a simple apology goes a long way instead excuse after excuse. The food was that good I was going to leave a good tip up until that point. Despite the poor service. If it was just a misunderstanding on our side and it was a set menu on that night then mention it when booking, print out a set menu to put on the table, or at least tell the customers when they’re ordering. From now on I’ll walk a bit further down the road for a good curry with great customer service, instead of going for a very good curry with poor customer service. Which is a shame because the food is really exceptional.

site_logo

27kylej . 2020-01-03

MORE AT TripAdvisor

Usually eat Nazreens all the time and usually cannot fault however tonight I had a terrible takeaway from there! Pre ordered at 6pm for 8pm delivery. Not only did the food arrive 35 minutes late, when it finally got here they were half portions, watery and my naan bread was absolutely cremated!! Didn’t bother ringing up as so hungry couldn’t wait any longer for replacement!!! Not sure why the standards dropped so significantly tonight, the price didn’t?!?! Such a shame as usually cannot moan about the food..... made a point of ordering their food tonight as had guests round and always recommending!!!

site_logo

samhw89 . 2019-12-31

MORE AT TripAdvisor