Naz Restaurant & Takeaway in Staffordshire Moorlands

Visited Naz on 26/10/2024, and while the food was good, the experience was completely ruined by the man at the billing counter. From the moment we entered, he greeted us with rudeness, questioning why we had come and where we were going. This is supposed to be a restaurant, not a car dealership! Are customers coming to Naz to buy cars or take out loans? It was truly baffling and insulting from the start. The waiter who served our table was excellent—attentive, polite, and delivered great customer service. However, the man at the counter was the opposite, treating us with disdain and disrespect. After we finished our meal, I went to pay by card, only to be met with a question: “You work at a care home, right?” said with an insulting tone and a demeaning look. When I clarified that I don’t work in a care home and told him my actual profession, he continued with that same sneering look and smirk. If I were in a care job, is that something to insult? Care assistants and care workers do honorable work, and every job has its own dignity. This kind of behavior is unacceptable in any establishment, let alone in an Indian restaurant where customers expect a welcoming environment. The management at Naz should seriously invest in proper training for their staff. Rudeness and insults should not be the face of any restaurant, yet that’s exactly what this billing counter employee represented. Overall, despite the food being nice, the experience left me feeling deeply disrespected and offended. I’ll never return to Naz, and I strongly advise others to think twice before dining somewhere that tolerates such poor treatment of customers. 🙏

Never fails to disappoint Fabulous food No! 1 in Leek

The Naz is our usual Indian for eating out, the food the staff always welcoming and friendly, always going that extra mile to make your experience a good one. Would recommend to everyone.

I can not speak highly enough of the service we have had from the staff at Naz thankyou for a lovely evening.

Naz is our favourite Indian Restaurant, the food is wonderful and cooked to order, the service is fantastic and the staff are very friendly. We wouldn’t go to any other Indian Restaurant in Leek. Nothing is too much trouble for them. We would highly recommend this restaurant. Thank you Naz From the Conran family

Excellent food and service. Stopped on way through Leek and will definitely be back again.

Just had a wonderful meal at Naz, Sam was a lovely friendly host and nothing was too much trouble. We had salmon, prawns, scallops and more and everything was beautifully cooked. Thanks to all the team. Can’t wait to come back.

Great food, lovely service, only dropped a point in atmosphere as it was a very quiet night.

Absolutely delicious! Thank you for the onion bhajis’s and happy new year!

We had an amazing take away meal tonight, we ordered for 6 people and every dish was delicious. When collecting we were greeted by friendly staff and nothing was too much trouble. Thank you Naz, we shall definitely be back and definitely recommend your restaurant.

Beautiful food. Haven't been for over 10 years. Still there and still serving the most amazing food!

First meal we have had from here and it definitely won't be the last. Everything we had was beautiful.

Absolutely lovely food from start to finish both as takeaway and dine in. Highly recommended. Lovely service.

First time customer and really pleased with the service and food. Meat nice and tender and sauces a delight! Will be back.

We are on holiday in the area and Naz was recommended to us and it didn’t disappoint. Fantastic takeaway and I will be coming back here again. Lovely food full of flavour.

Best Rogan josh ever. Really tasty, full of onion and tomato, spiced perfectly. Although a little pricey , it was definitely worth it and we will return

We walked in at 10 which was late so on arrival we asked if it would be okay to come with it being late, the man with a top knot replied saying if ‘if I haven’t said anything dont speak’ and continued with that attitude all night. The food wasn’t bad and a few members of staff were good with us but on the whole it was disappointing compared to how it was under previous owners.

Ordered 5 curry’s last night as there was few of us for carry out got back eat the food was disgusting every singlet curry was vile chef wants sacking no lamb in the curry wife had chicken tikka thats give her food poisoning so can’t go to work today and my other 2 friends who had a prawn curry was ok but my other friend isn’t very well either I will not use this Indian ever again you have lost very good customer.

We turned up without a reservation but they managed to squeeze us in. A restaurant with plenty of ‘bling’ factor, the service was attentive and the food excellent!

The best Indian meal we've had in Staffordshire. Service excellent too

Newish to Leek and 2nd time here and very different from the 1st visit. For the price! Food was dry & tough, beer expensive and one particular member of staff with a man bun was getting very close to being unpleasant & rude, even calling my partner 'Baby'. Will not be returning

Excellent and spotless clean can't praise it enough highly recommend

Absolutely gorgeous, everything we ordered was delicious. Can't fault anything.

We had an excellent takeaway meal last night! Tandori king prawn excellent! Great service , lovely new owner. Highly recommend.

We visited last night,and met Dave who is the new owner. The food and service were excellent, and he made us feel very welcome. I highly recommend you visit. The chicken jal nu pori(probably spealt that incorrectly) is amazing. Good luck with your new venture dave. See you very soon

Fantastic Indian restaurant consistent high standards, lovely food and great service always from Naz

Great service and always so welcoming

Fantastic curry! Best in Leek by far!