Based on 67 opinions finded in 1 websites
Based on 67 opinions finded in 1 websites
Nº 2397 in 2913 in Edinburgh, City of
Nº 488 of 561 Other cuisines in Edinburgh, City of
Opinions
We approached the café at 9am with laundry and were greeted by four Scottish Terriers who were apparently running the place, until Graham arrived up the stairs to ask what the heck we wanted...and we knew immediately we were in the right place! I've read some of the reviews, and if you don't understand Graham in the first 5 seconds of him opening his mouth, you don't deserve to be there...and I am pretty sure Graham will know/sense it himself. I think he relishes poor reviews. But we felt immediately at home, and once we passed the "test", Graham was the perfect host. I had to put up with insults on my lack of fashion sense and some uncomfortable history lessons regarding the villainy of George Washington, but my wife and I would not trade our experience for anything! Graham practically did our laundry for us, made us coffee, and even gave me a lovely (empty) can of haggis. Thank you for the experience Graham! I hope you enjoy the US Dollar Bill (with Washington on it)...and I won't forget that American history is really Scottish history!
Shawn C . 2023-04-01
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Owner a very paranoid man and his son isn’t any better felt very uncomfortable with him watching me eat my lunch, also they over charged me and when I said something the owner was very obnoxious will not be back as he made my vist very unpleasant
Finlay S . 2022-12-16
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No food served. We have read reviews and decided to have a lunch with my partner and child but we were disappointed because only coffee was to be served,no food.
Anastasia S . 2022-11-04
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This was just what we needed for the halfway point of our trip. I was expecting a laundromat with a cafe, but this is more of a cafe where you can have your laundry done. Great vibe, great coffee, and there are three friendly shop dogs! 😍 Conveniently located in the Surgeons Quarter.
Kimzey K . 2022-09-01
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what a great service in the heart of Edinburgh. After days of travel I desperately needed a laundromat, this is far better, everything you need in a quirky location, proprietor loaded and provided powder, softener, stain remover etc. Let you know when the machine was finished and basketed the dried clothes ready for repacking.
gorjeni . 2022-08-07
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The title says it all. Lots of love for this 'kafe' with a laundry service downstairs and a brick-styled lounge upstairs where you can get your coffee. One of the few cafes in Edinburgh with such a large table - great for group or society meet-ups.
Thomas B . 2020-11-08
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I ordered a coffee, and the woman that was there acknowledged my ordered and I proceeded to pay. My friend left for an hour because she had to get something from home. I went back to the counter and said that I was there to collect my drink. I saw some milk in the froster and thought she would get to it and then bring it to me. By the time my friend got back she still had not served the drink I paid for. She was more interested in her dog, chatting with her friends[ and serving them and everyone else btw] and smoking then taking care of my drink. NEVER AGAIN.
catarinag235 . 2020-10-08
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Thanks for the great service and rapid turn around, keeping the business open longer than you meant to to finish our laundry. Your dad's comic diatribes were appreciated by us aussies. Big thumps up.
AussieMatt12 . 2019-12-30
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We were lucky to find this nice Laundry Kafe. We dropped off our Laundry (which was dirty from a week of hiking) and they dropped it off at our hotel the same day. It was folded nicely and smelt great. Also they have a nice cafe there with coffee and tea and food. They serve breakfast.Also it is in a neat part of town near a college campus with interesting shops nearby, like a vintage clothes store, etc. Fun little walk, just 10 to 15 minutes from the Royal mile.
John M . 2019-11-21
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We popped in for a spot of lunch and unfortunately paid up front. The old guy owner came upstairs smoking a cigar and stood in front of us smoking and making us feel uncomfortable for not have the same accent as him. Then he slapped lots of newspapers with coverage of the Scottish Independence parade in front of us, making it clear that we were not welcome in his cafe. If we had not paid in advance, I would have walked out but the food arrived. The food was bland, the chilli was tinned tomatoes, tinned kidney beans and onion. The good part of the meal was that at least the cigar smoke did not ruin good food. My verdict: he should be shut down.
lennie27 . 2019-10-06
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We stopped in late today to do our laundry having just arrived in town after being in the UK for a week. Everyone there was so caring and helpful! They gave us directions to a restaurant where we could get fish and chips and even instructions on how to get there via the bus system since we were new to the area. We would definitely stop there again and next time would love to enjoy some of the delicious food that we saw and smelled!!! They are top-notch!!!
jilz4 . 2019-09-21
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Just wanted casual coffee and cake with friends but instead ended up with racist and sexist abuse upon our entry into the cafe. Wish we had walked out then and there but we decided to give the cafe the benefit of the doubt as there seemed to be 2 members of staff and it was just the elder man (father I presume) that was being rude. He continued to harass us, making sexist comments whilst attempting to guess our ethnicity. He was wrong and insulted about 5/6 countries whilst doing so with horrific stereotypes.A vile, horrible old man, have absolutely NO idea how he still has a business on a busy and popular street. His son is not much better, totally abusive and disgusting family. On a side note, the food was about as pleasant as our experience.
Amber A . 2019-09-16
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I’m a 16 year old from Toronto who came in with my two parents. Edinburgh was phase two of a three-city trip through the U.K. and Ireland.I’m all for cluttered little family businesses, but this wasn’t such a stellar arrangement. There was a couch awkwardly positioned in front of the door when we came in. The tables and chairs beyond that point were positioned a little better. There was a young curly haired guy who seemed decent enough, and he headed us down into the basement, which consisted of the kitchen area and the laundry area. There were some couches and laundry baskets laid around, and there was also a children’s entertainer performing to a crowd of eight in the other room. He tried to invite me in, but I didn’t really care for that.And then we were introduced to the man himself, the “racist” most of these other reviews entailed. Our encounter wasn’t as bad as the others, but this guy would definitely not fly if he wasn’t the owner and the place had Human Resources.He was getting into a dispute with some guy over his laundry, then when he left he made a comment about him being evidently Israeli, something about being “cheap.” So then we left him with the laundry and came back a bit too early, and we had to chill on those basement couches for a while. And we had to endure the nicknames he bestowed upon us.He called me “Cammy,” which was kind of cute since it’s how they say my name “Cameron” in Scotland. But he got a kick out of my dad’s name, Randy, which means “sexually aroused” in the U.K. It was funny at first, but then he ran it into the ground. “Randy, ya dirty bastard!” Lol.He said my mom looked familiar, and she suggested actress Diane Keaton, cuz everyone thinks she looks like that. Thus, the nickname “Diane” was born. Didn’t bother to learn her actual name.I’m kind of a shy person, so I just let my mom do the talking but he kept telling my mom to be quiet and “let Cammy speak for himself.” I get what he was getting at, trying to stick up for me, but I was so in awe of the guy that I couldn’t say anything.We got our laundry, and it was dry and neat enough, which is what you’d want out of a laundromat. Mind you, they weren’t industrial laundry machines/dryers, just a couple of home machines stacked on top of each other.The takeaway was that guy. He was like a racist drunk, but I’m pretty sure he was sober. What I would give to see him absolutely hammered. So yeah, the laundry was decent. I have no idea if the food was good cuz we didn’t have any. I wasn’t deeply offended by the service, but it was offensive as hell. I can’t say this place is good for customers, but if you’re looking for memorable locals, maybe check this place out lmao.
ciscodisco29 . 2019-09-02
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Simple, pleasant kafe visited during the Fringe Festival. Staff friendly. Red fruit and banana smoothies excellent, in fact we each had a second one!
Helen S . 2019-08-29
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We dropped off our laundry and were told it would be dropped off at our hotel that evening or the following morning. We paid and extra 5 pounds for that service. My wife had to call multiple times throughout the next day to get our laundry back. When we received it, everything was wrinkled and smelled of mildew. When we arrived in London the following day, we had to re-wash everything. Some clothes were permanently ruined. We will never use a drop-off service again because of this. The owner was also gruff and a little unpredictable.
Familyhistorysojourn . 2019-08-12
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If you want to listen to racist staff and an ever worse owner shouting at customers this is the place for you.Have now filed a police report for this place for harrasment.He even tries to offer free coffee if you give him a 5 star review, total bell-end.
reviewer56i . 2019-07-24
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Did my drying here a few times. Owner's son gave me back £6 after misunderstanding that I only needed to use the dryer. Owner is very friendly. Had delicious scones and a mocha while waiting for laundry in this lovely cafe.
keanuisaak . 2019-06-16
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自然食品を置いており健康を気遣っている内容のお店です。特筆なのはオーナーが貸し出すアパートです。ここから徒歩5分くらいの素敵な部屋です。台所付でお値段的にもお勧めです。
MirrorMiroir . 2019-06-11
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sehr gastfreundliches, biologisch / nachhaltiges Cafe ...sehr gemütlich mit Liebe zum Detail, wir haben gern im Fenster gesessen und dem Treiben auf der Strasse zu geschaut ...
0812juliah . 2019-05-08
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Great little cafe. Enjoyed a fab coffee while waiting for my laundry to be cleaned, but they also offer a great range teas to suit anybody's preference.
Billhenz . 2019-02-08
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Laundry washed and dried while enjoying delicious hot drinks in a cute cafe. Books to read, free WiFi, friendly owner 🙂
AUKate . 2018-12-31
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I'll never forget this place. A fun little Kafe with a great selection of teas. Fun Staff and great food.
VanGoghFindYourself . 2018-12-11
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The owner of this place, the father it seems as other reviews have mentioned a father and son team, has a very weird understanding of good customer services. We just wanted to have some food and quiet chat and had to put up with casual sexism, as I was greeted with 'hey baby' and other things along those lines. He has a stereotype view of all nationalities, French, Spanish, Swedish, you name it and he will give you a 'fact' about these cultures. Obviously he thinks that he's being friendly but he's not. He's being offensive. The food was not very good. My friend had soba noodles and they came on a bed of rice - probably as he didn't have enough noodles to fill the plate. I had an omelette, as it was the only thing I could eat on the menu - to be fair the owner tried hard to accommodate my allergies but while doing it he was making me feel bad about them, telling me that when I walked the door I looked cute but now not so much. He gave us a satsuma at the end of our meal, and it did taste good but really I'd rather have had a casual sexism free evening.
EdinburghCharlotte . 2018-11-24
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A very interesting meeting place for locals, students and tourists alike. The cafe offers a selection of hot and cold drinks (no alcohol) and a variety of hot meals and sandwiches all prepared fresh by Graham and very tasty. Prices are very reasonable compared to other small cafes in Edinburgh. Free Wi-fi is also available. Also below stairs is a launderette where locals, students and tourists can take their washing and get it back the same day without having to wait in the cafe. Everything is done for them. The owner is a very nice young man called Finlay who, with the help of his father Graham, run the place. Nothing is too much trouble for them but be prepared to go in with an open mind and good sense of humour as once you enter you will not go out feeling the same way you went in, you will be much happier and laughing and smiling all the way down the road.
Caroline T . 2018-11-07
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Lovely little cafe with a downstairs laundry service. Operated by a father and son team, it’s easy to mistake for just a standard cafe. There isn’t much signage to indicate the laundry service, but they’ll definitely point you in the right direction if you head inside. Great cafe, highly recommended.
656livs . 2018-10-18
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Don’t let the gruffness of the owner fool you... he’s a proud Scot and he is opinionated... but he likes conversation and helped the time go by. This is a cozy place that serves up good coffee and service. Just remember not to mess with the laundry machine settings and don’t take things too seriously.!
posnoski . 2018-09-03
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Got the impression they didn't like vegans and then they served me a beef chilli. Also the man who makes the smoothies is oddly confrontational. What a strange meal.
Kieran M . 2018-08-13
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We liked the food here, it was fresh and tasty, although be advised that the quiche contains mashed potato instead of egg. The cafe sells a range of gluten free treats and herbal teas from shelves along one side. Beware of the older man serving, though, he thinks he is funny. We don't.
female270 . 2018-08-13
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We met up with a few friends here to have a conversation about an organisation of an event while having coffee and enjoying a cosy atmosphere. The owner of the place kept on butting in and interrupting us in the midst of our private convo. Furthermore he condescended my use of english (I am an international student) which made me feel really uncomfortable. Ruined my day.
puppysappho . 2018-07-01
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Really nice place to have a bite and do your laundry! They have a huge full breakfast for a really good price, and a really good selection of tea! Highly recommended! :)
genevievec492 . 2018-06-20
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Great coffee and friendly staff! Helped us out a great deal. Prices of the coffee are very good! Cheers
maxf435 . 2018-06-17
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Nice place to have a cup of coffee, breakfast or lunch. Exellent coffee and really great choice of teas.
Olga O . 2018-04-29
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Popped in here for a full breakfast as it seemed very reasonably priced. It was absoloutley lovely! Two sausages, two bacon rashers,black pudding, beans, runny egg, lorne sausage, mushrooms buttered toast was only £5.50 each! Excellent price. Served by a very nice young gentleman initially and then an older gentleman came over to see if our breakfasts were OK. We told him they were great and he asked where we were from as obv not local ( Geordie) he was also pleasant. I wish it hadn't been our last day as we would have visited again.
Leeanne A . 2018-04-28
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Popped into the cafe today and there was a barrage of abuse witnessed. The owner clearly has some issues mentally. Screaming and shouting at two young gentlemen, swearing at them. He then proceeded to to call one of them tubby and told him to F off for being English. He then proceeded to get off his chair and try and square upto the two gents. The food was terrible and the owner clearly doesn’t have a clue what he’s doing. Frankly he deserves to lose his business. He’s racist, sexist, not very funny and his loneliness is very clear when he has to try and entertain with his in appropriate Jokes. No one deserves this kind of service...
Kieran M . 2018-03-21
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Washing and drying is overpriced (15 pounds for a single load, express wash and dry) and drying takes much longer than more commercial dryers. The set up means that if you're waiting for your washing, you wait in the Cafe area where you're not allowed to eat your own snacks and drink out of your water bottle (despite probably paying much more than the cafe-only patrons). Finlay was friendly, but we were made to feel really uncomfortable and patronised by the older owner (?) who has a very misguided, racist and condescending 'sense of humour', so we eventually left with our slightly damp clothes in hand. Completely unimpressed by this awful service and definitely wouldn't recommend to other young travellers.
chlorineg . 2018-01-27
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Finlay was lying on the sofa at the shop door, in the middle of an online conversation, was harangued by his Dad for not getting up to serve us despite being busy.Unfortunately that left us at the mercy of his father and his strange sense of humour! After commenting on my partner’s hair and insultingly misjudging his age, he eventually took our order while commenting on every item. My partner has some difficulty hearing at times and the man spoke fast and did not appreciate being asked to repeat anything. He did not seem to like that we didn’t find his ‘jokes’ funny. He asked where we were from and commented on that then asked why we were in Edinburgh. When told that we were there for a gig, began putting down the people who went to gigs in the Queens Hall, commenting on their age, dress and style. He started to make racist and anti-English comments. Definitely not a place to go for a quiet or fast bite to eat. I finished my cup of tea (a cup with teabag floating in it) well before my food arrived.Now the food, I ordered a quiche which was probably the worse specimen of its kind that I have ever eaten! It was blasted in a microwave before it came to me so soggy pastry, too much cheese on top and bland strange textured content..My partner had a microwaved baked potato with a cholesterol intense pile of cheese melted into it He had tried to ask which fillings were available but the man seemed to want him to order cheese, only belatedly mentioning beans or tuna! He the started commenting on my partner’s choice of drink, announcing to everyone in the shop, that he must be watching his weight, as he had ordered diet Iran Bru!!Possibly the worse cafe in Edinburgh, definitely a bad decision to make!Racist, sexist, xenophobic chauvinist with a misguided sense of humour! Sorry Finlay, you have my sympathies.
Alijac2016 . 2018-01-26
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Not impressed. Man not keen to let my family use the bathroom despite us buying stuff. Also he used all sorts of bad language in front of my son. Weird experience!
stuart m . 2018-01-02
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Great smoothies, good atmosphere. Good prices too, and nice staff. Lots of vegan and vegetarian options.
Jenny W . 2017-12-19
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I've had a lovely lunch with my friends: a super tasty potatoe&leek soup and a delicious Vegan Stew. As a dessert, I had the best Hot Choc in Edinburgh. There's is such a lovely and warm atmosphere.
Maria i . 2017-11-19
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First and foremost - great food and excellent selection of teas. Went in because I noticed they sell olive oil from the Greek island of Lesvos - possibly the best Mediterranean olive oil of all and very hard to find in UK. And here's the unusual bit - you pay in two ways - once in cash and then again by being the butt of the sense of humour of a guy who lounges downstairs on a sofa and then, like a spider waiting for flies, appears up the stairs when customers come in and consumes them in an onslaught of harangues - mostly witty. So 5* snacks, 5* provisions and 5* for laughs. A younger man, who did most of the counter work while I was there, is charm personified. Well worth calling in the 'Natural Food Kafe'.
Jim-In-North . 2017-10-03
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Despite going there at 20 minutes to closing and at a time where we were the only customers in the shop, we received a most casual welcome. The Natural Food Kafe is not a place where you may find privacy, but you'll get to have a laugh and a most pleasant chat with the owners. Finlay's father gave us a terrible amusing time, although some people may find it a bit excessive I reckon. The coffee with the heavy milk was simply outstanding and we even got invited to delicious fruit cake. A good spot if you look for more than a coffee.
BerniRoig . 2017-06-10
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I went and used the therapy room downstairs and the french lady was wonderful after I enjoyed the homemade soup and chatted to the knowledgable staff members
V6829OQinfo . 2017-04-21
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Very disappointed with the reception received from an older member of staff, whereas the younger man on the counter was very nice/hospitable. The former recognised us as English and targeted us as "Brexit landers" just after we'd entered the shop and proceeded to make a show us to his colleague. We felt so uncomfortable with the poor taste joke that we had to leave; suffice to say that we will never be going back here again. What a shame!
andrewbU179AQ . 2017-04-11
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KAFE Do not wash awaywhat you've learnt today.I was there for you,For you put symbols on my way..You sent me peaceWhen we hadn't even met.Brought inside by the Music,to this small Paradise I won't forget..I've dreamt and loved youWithout a reason, but the truththrough your eyes I've seenand the warmth in my Heart is real..Help me write with Flowers' ink.Bare foot, tall enough, the dance you lead.Circle me around the place with all the birdsFlying around. It's us. Was it ever about the coffee?
ThePoetryInChaos . 2017-03-07
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My daughter and I liked the look of this place and decided on a bacon roll and a latte. The man serving was friendly and we had a laugh at his banter. Notice others on here were offended by some of his remarks but we didn't have a problem and gave cheeky remarks back which he enjoyed. The bacon rolls were lovely and the coffee excellent. Plenty of natural products to buy as shelves full of interesting stock.Promised I would be back for round two of the banter and I definitely will be in again soon.
nocera1 . 2017-02-20
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This was the first establishment I frequented when I first arrived in Scotland. Immensely jet-lagged, underslept and massively grouchy, I was greeted with what would later become one of my favourite haunts in the whole city! The food is always excellent (I recommend the vegetarian Highlander) and the selection of tea just divine. Now, my best friend and I genuinely can't wait for the next free afternoon we have to have lunch here.To top it all off, the owner is hilarious and charming. To be honest, the main reason we love this place so much is how much entertainment is involved in every visit, with the very eager and friendly owner always sparing a few minutes to chat with everyone in the cafe. It just feels very homely and welcoming.Oh, and the Dyson airblades in the loo did not go unappreciated.
Putu K . 2017-01-07
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The staff were very friendly, they asked where I was from and got someone to speak in my language which was wonderful. They also phoned for a taxi to take me to the railway station. The homemade soup was wonderful and so was the coffee Bon Bon
V6829OQinfo . 2017-01-06
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Unfortunately, it appears many customers have had similar experiences to me. I went in to buy some herbal tea on my way home and was met by the owner's frankly racist and illiberal comments. When asked where I was from, he laughed, rang a bell on the counter and shouted inappropriate, politically myopic and ruthlessly sexist remarks.This was met by jeers and claps from others (perhaps staff?) in the cafe.Humiliated and shamed, I hurried timidly out, kicking myself for not speaking up in the moment. I like to support local business, but without doubt, will never be going back.
connie-bay . 2017-01-02
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First of all, I am a person who laughs at a joke on myself but what I experienced wasn't even close! I was wearing an Indian suit, and just as I entered the store, the guy (looks like Scottish) from the counter asks me if I was dancing Bhangra (a dance style from India). I smiled at that comment and then picked up few stuffs from the store and went to the counter and then he said that a lot of brown ladies come into the store. I smiled, said ok and while waiting to be served, he spoke to me in Punjabi, when I told him I don't know the language (come on, there are more than 22 official languages in India), he put me to shame by saying that I should be knowing the language he spoke. I spoke to someone else waiting for their coffee and he commented something about my accent. I was cool all this while and waited to get out of the store as soon as possible, that's when the next one followed. He asked me not to marry an Indian Hindu guy and that they were all liars. I am already married to one and I smiled and told him that's it was too late and that I was married to one already. And finally when he said he gets to flirt with all the brown ladies coming into the store (mention of colour again), I confronted him that I might have to report his behaviour being racist. He laughed about it and then read aloud my full name from my debit card, peeped when I was typing my PIN number and announced the start of the PIN number. Totally humiliated, shamed by the service?! And finally, he decided to serve hot chocolate instead of coffee as I asked for cold coffee, managed to come up with something which was Terrible. There were lumps of chocolate powder here and there and tasted pathetic. He asked me to come again by the day so that I can see the owner (dunno if he was the owner), and that I will know why the brown ladies keep coming the the store. Terrible, inappropriate, sexist, racist person alert!!! Never going back again.
rajaniravikumar . 2016-11-27
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Great atmosphere! Lovely hospitality! Delicious coffee! Would definitely come here again! 10/10!!!!!
Chris T . 2016-11-02
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Only gave 1 star as cant leave zero! Insulted, harassed and laughed at by the owner who thinks he's a comedian. If we wanted comedy then We would go to a comedy club. It was just bearable until he started to speak in a cockney accent insulting winston churchill!! Clearly doesn't like the English. That aside, the eggs were overcooked and the tea served cold.
Rod D . 2016-10-31
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Got harassed by a worker (possibly the owner??) for having my phone on the table while eating breakfast with my family. Totally unsolicited and condescending. He decided it was appropriate to touch me on my shoulder and tell me how my phone kills conversation (even though they give out free wifi in the cafe?). If this wasn't enough, he came back 15 minutes late to ask if I was now engaging in the conversation with my mother. Never felt more patronised by a stranger in my life. Made my whole family uncomfortable and none of us really know how to respond to him. Wouldn't go back.
Tara F . 2016-10-16
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Just visited the Kafe - had a lovely take away bacon roll which was great value for money!Lovely aesthetics and really warm and welcoming people, I see myself becoming a regular and look forward to trying some of the highly recommended Victoria sponge. All the best and see you soon, Hugh.
Hugh B . 2016-10-12
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Step outside from dull, grey fronted, coiffured, fashion coffee shops. A little more carnival - a mighty fine coffee. Arrive prepared and leave grateful.
J T . 2016-09-26
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I'm not sure if I want too add much more I was on a date he came and sat with us. I told him we were on a date he left for a bit but then he came back again. But Finlay was lovely.
N7408FBcarolineb . 2016-09-05
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On Saturday morning the service was terrible. A polite young man behind the counter was apologetic but a grumpy chef from downstairs swore loudly at him using the F word. Not nice. The coffee was good when it arrived, the croissant just ok.
Adrian S . 2016-08-27
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Has to be the best this side of town, friendly staff great food and coffee with an ambience to match
slammingdunc . 2016-08-20
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I really love this gem of a place. Its brick walls and long wooden benches give the place a rustic, homely feel to it. And it is bright and spacious. It's quite an unusual outfit in that it's a bit of a hybrid...they stock organic, healthy foods and Wholefoods, but it's also a cafe! I haven't tried their food (as I was in a bit of a rush at the time). But I have tried their latte, and I have to say I think it's probably one of the best lattes I've had! The owner of the shop was also very friendly and welcoming. What more could you want? :-)
Shuiken C . 2016-08-09
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Visited today for a roll and coffee. The roll was substantial and tasty, the coffee was beautifully smooth and delicious, the staff were friendly and the background music was a brilliant blast from the past. Would definitely go again.
LizzieN88 . 2016-08-05
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Natural Food Kafe has a really nice, warm friendly feel. Plenty of comfy seating, loved all the copper lighting, wooden tables, relaxing to sit with a good coffee, lots of choice of fresh homemade food, the soups good and all very reasonable. Also lots of interesting health foods to browse over. Made to feel very welcome, definitely worth a visit if you're in the area.
Penny B . 2016-06-12
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Really liked this cafe! We had the soup of the day and scones and it was delicious. Great service, friendly workers. Coffee was too-notch. Highly recommended!
SthlmChi . 2016-06-08
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