Based on 881 opinions finded in 1 websites
Based on 881 opinions finded in 1 websites
Nº 754 in 1596 in Wiltshire
Opinions
Nice coffee, but typically slow NT service procedures and low staff numbers. They need to sort this as the place is huge and the venue super popular and yet one poor lad making drinks and one till.
Kris Eley . 2024-10-30
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Sadly not the best ! Over priced for the quality of the food served . Food was poorly presented & not hot . Would think long & hard before eating here again .
Liz Cox . 2024-10-12
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We've been here before many times, but today there was something a little amiss - it lacked the slick efficiency we've experienced before, there were several people trying to do the same job instead of just one or two focusing on one aspect and leaving others to attend to other things. As such it was a case of 'more haste, less speed'. That aside, the food was up to it's usual excellence, so top marks there, but a little more attention to staff and their individual job functions might be an idea?? Perhaps they were short-staffed?? That said, we are not put off, we will be back!!
Nigel Mounter . 2024-10-04
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Food looked really good but the cheese scones were dry and the latte tasteless. The guy poured hot water into the latte so had that changed but made no difference to the taste. Weak and washy. Pour for NT
Graham Nix . 2024-09-30
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Overpriced. Had a poor iced americano, effectively a cup of weak coffee-flavoured cold water.
The King Alfred Channel . 2024-08-03
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Stourhead as a place to visit is fantastic. It is let down by this restaurant/café. We had a cream tea where the scone was very dry and it was very expensive compared to many other places. Captive market. The restaurant could have been cleaner.
Simon Jefferis . 2024-07-17
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Great place.. beautiful surroundings... lovely food dog friendly. Shop well laid out . fantastic stock.. friendly staff
Pamela Cooper . 2024-07-16
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I would give it 6 stars if I could . Truly nice food. Good value and comfy place to eat either inside or out.
robert yates . 2024-05-27
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Unfortunately both mine and my husband's lunch was not edible. Although I was very hungry I just couldn't eat it. Potatoes must have been reheated for hours and had to taste or texture. The jacked potato was watery, the bean chilly was overcooked and had no taste at all and the wedges not possible to chew. The meat in the sausage roll was very poor quality and caused tummy issues. Such a big disappointment after a fabulous visit at Stourhead. Unfortunately I do not recommend this restaurant, such a shame.
Joanna Dobrovská . 2024-05-13
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Good coffee, tea and cake. Bacon butty not bad.
william wren . 2024-03-11
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The restaurants prices are absurd. Take a packed lunch!
Garden Grill . 2024-03-10
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Excellent value for money, we thought it was going to be more expensive.
Juliet Mckelvey . 2024-03-07
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Great vegan food. Shame the vegan cheese is not warmed on the chips
Gerald Barry . 2024-02-06
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Loved couldn't ask for more with everything
Jan Davies . 2023-12-06
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Large bright and airy restaurant which is a great place to have a coffee or lunch. NT food has the typical menu with a small but varied menu and, of course, cakes. Prices are reasonable for food although cakes are at the top end of pricing. Service is quick. Only minor point is some of the wedges and potato skins had been heated for too long. The coleslaw and pulled pork burger was very good.
Rog Edwards . 2023-11-18
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We had the Vegan Keralean pasties. They were awful. Very hard pastry, skimpy unpleasant filling & no obvious cauliflower. I left most of mine. Such a shame. We have had this pasty at other NT places which were delicious.
Gill Palmer . 2023-11-09
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little bit too canteen-y for my liking - love national trust cafes normally but it felt like school. Great vegan options though!
Dolly R . 2023-10-19
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Haven't eaten here recently, but the last time I did the food was brilliant.
Gwen Bissett . 2023-09-10
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Large seating area both indoors and out. Dogs allowed in most of the areas apart from one. Nice selection of snacks and meals, both hot and cold. Usual array of hot and cold drinks. After a good walk around the grounds its a great place to refuel. Don't know what it is but a NT cream tea can't be beat!
David Matthews . 2023-08-29
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food good. staff away with the fairies.
Barry Page . 2023-08-28
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Great, even for a National Trust restaurant
Roy Sutcliffe . 2023-08-23
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Lovely visit today with my family. Nice lunch. Very disappointed with ladies toilet. Toilet paper all over the floor in the ladies in the top seating area. Very messy and toilet not flushing well. This was just after 11am. Usually very clean so disappointed. Otherwise nice visit.
Sally Thorndale . 2023-08-14
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The cafe is a regular pitstop for us when we’re cycling. The coffee has a nice flavour to it (we get flat whites). There’s a good selection of cakes and savouries. The cheese scones are nice and filling! Shame the cafe doesn’t do a loyalty card like some other coffee shops do. I’ve always found the staff efficient. Some of the plants on sale are unusual and if I wasn’t on a bike when visiting I’d have bought a few by now!
R Fletcher . 2023-08-12
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Excellent food and service for a very good price. 👍
Richard Howard . 2023-08-06
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Ok, on the good side: - the cakes are wonderful and the coffee not bad. - Atmosphere - OK but a bit too canteen like. - Staff trying their best but were very short-handed. And the not so good? Well on a previous visit I very much enjoyed their Cornish pasty (without salad) for a brunch/elevenses. But this time they refused putting a pasty in the microwave for me on the grounds that it was now deemed to be a lunch item and it wasn't yet lunch hour. Only filled baps available before midday. So I had to settle for a breakfast bap; which was terrible. Bap tasteless and dry (not buttered). The bacon had obviously been cooked and kept hot so was hard and dry - not succulent like freshly-cooked bacon. The fried egg yolk was hard. So a very disappointing visit. It used to be that the National Trust served very good quality local food. No evidence of that on my visit.
David Stokes . 2023-08-06
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Anniversary walk in the rain and stopped by for a coffee and some cake to begin the day out. All good however the restaurant windows and roof windows could do with a good clean.
Andy Grosvenor . 2023-08-01
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A wet day made better by a hot wet cup of tea.
Vivien Gardner . 2023-07-31
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Lovely little place and dog friendly
Laura Rogers . 2023-07-30
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Lovely place to walk around. Changes with the seasons. Lovely food. Great to see the archaeological dig and living medieval area.
Jo Chapman . 2023-07-29
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Visited at the end of the day and selection was poor and not very nice
Andy Hampshire . 2023-07-23
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An expensive stop off for food,which is ok but rather expensive,and with a limited menu
David Thatcher . 2023-07-22
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A fantastic experience for all the family, if you have a disability they have a bus to drive you to the castle . There is a stunning village and Manor House, garden and much more.
Lee Wilson . 2023-07-16
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Love the cream tea and sponge! And unlimited cool water is appreciated.
Derrick Kreider . 2023-07-14
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Good National Trust restaurant with indoor and outdoor seating areas
Simon Fisk . 2023-07-14
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£20 for 2 jacket potatoes and a slice of cake, with no waiting service?!?! The pricing is extortionate.
Gary . 2023-05-22
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It was very good and affordable! Two meals, and 4 drinks (two bottles of re:water, a latte and a 7UP zero) for 20 £! No complaints.
Jo Dee . 2023-05-18
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Fairly normal National Trust restaurant location. Food was nice enough and the staff were friendly. Can get busy at weekends.
Adam Pracy . 2023-05-11
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Great place to enjoy your visit refreshments. Good main meal menu. Plenty of seating. Good prices. Tea and coffee very good. Gardens amazing!
Neville Clark . 2023-04-21
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A great national trust coffee shop, would highly recommend 👍
Benjamin PAULLEY . 2023-04-14
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A great visit, grounds in great order with the spring blossom 🌸. My youngest went on the Easter Egg trail which she thoroughly enjoyed. Although, quicker than other NT sited, this would have scored higher but lack of utilising staff on supporting the food counter. The staff throughout were lovely, polite and helpful and knowledgeable.
ashley cox . 2023-04-14
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Just got a coffe and a coke but all good
Barry Emmett . 2023-04-11
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We went half-term week restaurant busy food affordable but our meal was not cooked in middle. Dishes weren't cleared away from tables
Andrena Forrest . 2023-04-11
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We look forward to going to NT cafes as the food is usually a good quality. This is the third time we have found the food to be substandard here and overpriced. There was lack of choice and small portions. Some of the staff serving the meals appeared not interested in the customers at all. Next time we will just buy tea and take a packed lunch. Such a lovely place to visit, shame the cafe is no where near what it was.
Mari . 2023-03-10
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Very busy N.T. cafe. I am not a great fan of N.T. coffee, so not the best experience for me. Very basic ,however, table staff on the ball when clearing.
GILL Hughes . 2023-03-08
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Had pot of tea and scone jam reasonable cost
Judith Brett . 2023-03-07
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Good selection of cakes and snacks. Inside and outside seating areas.
Andrew Brown . 2023-03-07
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The food always looks lovely, though I always tend to have one of their delicious scones. My only complaint is for the amount of staff on know one can manage to wipe a table so it is clean for the next customers.
Geraldine Sackville . 2023-03-01
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There are always long queues no matter how quiet it is. People at the tills serving often just stand there waiting for customers as everyone is waiting to order at the hot food bit before. Then normally after a while people get annoyed and try and bypass the hot food counter if they only want coffee. This then creates anger from hot food customers waiting with their going cold food to pay as there is now a new queue of Impatient coffee drinkers.
Sam Kong . 2023-02-26
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We visited on Tuesday for lunch. A fairly cold, damp day. A lovely selection of food although service was quite slow. They only had part of the restaurant open with limited seats with no spare tables but this was only seen once we had purchased our meals. Knowing that there was a much larger area with tables etc that was closed off I asked if we could use that area as there was no where to sit... I was told we were have to take our meals outside or share a table. It was raining a light drizzle.. There was no where under cover outside so it would have meant sitting in the cold with both ourselves and our meals getting wet and when I pointed out that there were no spare seats at any of the tables inside but plenty of empty tables in the second part of the restaurant I was told yes but we are not using that area we have a meeting booked in there later on leaving us standing there holding trays of hot food feeling useless. I saw elderly visitors huddled up outside trying to enjoy a cream tea and faling miserably. No where near good enough management in the restaurant on that day. My first negative review of anywhere and I wish I hadn't had to post it.
julia gratton . 2023-02-23
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A busy restauarnt at the weekend but with efficient and very well trained and polite staff.
Rod B . 2023-02-14
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Staff in the cafe were brilliant! So friendly and calm. Thank you!
Elly Plant . 2023-02-11
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A welcome rest here after a long drive. Delicious pasties and a nice hot cuppa!
Penny Laird . 2023-02-08
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Good selection of food and we'll priced.
Frank Newman . 2023-02-04
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It was our first time here and it is so gorgeous 😍
TJB . 2023-02-03
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Bardzo mila beluga.Zywnosc wysmienita co wazne Swieza.Zapach a kuchni pachnie czystoscia zero zapachu starego oleju itp.
mario maszyna . 2023-01-31
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Nice restaurant attached to a fantastic National Trust site
Keith Holden . 2023-01-25
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Good selection of food as always. Coffee tasteless.
Teresa Turner . 2023-01-22
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It was lovely to have coffee and scone at Stourhead. Also excellent vegan choice and my son enjoyed soup and roll. Perfect finish to our super walk x
Cathy Richards . 2023-01-06
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A very good choice of food and lots of cakes to choose from. On the down side, coffees are very small for the price and cake portions are small. Checkout was very slow, a second checkout would be a good idea especially at busy times.
Paul . 2023-01-01
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Food is good; soup was excellent. Basic table and chairs set up. It is a utilitarian space
Richard Bodenham . 2022-12-23
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Very limited menu but what we had was ok
john atyeo . 2022-12-13
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Okay cafe (usually find NT restaurants very good). Disappointed with lack of food choices ie no pastries. Service was a bit dour too and the cafe definitely lacked atmosphere
Nigel Hall . 2022-12-12
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Lovely establishment with plenty of variety to set you up for a walk around the estate, good vfm and well worth a visit even if it's just a warm drink on a cold winters day.
martin allsopp . 2022-12-09
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Always great! Fresh made tasty food.
John Childress . 2022-11-28
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Good for reliable quality simple meals (lunchtime/teatime).
John Pemberton . 2022-11-15
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Very expensive tea and not much of a cup either.
John Samuel . 2022-11-14
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Always great place to walk around.
Dawn Toomer . 2022-11-10
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I came here with my family I had great service and food and drink .😄
Karen Baker . 2022-11-05
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I'm impressed. There were staff shortages but those on duty made a great success of the day we visited. Barely a que, a wide range of food and beverages all provided efficiently and in good humour. Plenty of space too.
Stewart Robertson . 2022-11-02
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Had a gorgeous Moroccan chicken and slaw roll. Definitely one of the top National Trust restaurants
joel Lloyd-Carter . 2022-10-28
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Considering the staff shortage. Great experience.
John Tolfree . 2022-10-28
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The cafe seems to have slipped in quality recently, both in terms of food and staffing. We found staff to be quite rude and stand offish when ordering hot drinks at the counter. Would suggest stopping the in courtyard by the spread Eagle instead for a quick hot drink or going in the pub for food.
Georgina Brown . 2022-10-18
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Tasty, affordable food and beawarage. Quick service. Lots of customers at the weekend.
T Sultis . 2022-10-16
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Great to support the National trust, a very nice environment to be in.
Paul Parham . 2022-10-09
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This is ok if you got caught unprepared for something to eat, very expensive and limited choice in particular for dietary restrictions, service ok, poor utensils and serving setup, seating is limited inside and crowded even when covid19 haven't fully left us, outside seating is worse.
A Abbas . 2022-10-04
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Good food at reasonable price and choice
PHILLIP hocknull . 2022-09-20
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Nice, but as with all NT cafes a little expensive.
Ian Clarke . 2022-09-10
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The staff very friendly and helpful unfortunately the quality of food let it down. £14 for 2 eggs over cooked,2 thin slices of ham and over cooked chips which had lost half their heat overall mediocre . My partners pork in cider pie was very, very small and he found the sauce tasted ok but runny . Sorry to say although the staff I couldn't fault you do need to address the standard of food. Next time we'll bring a picnic and just have a pot of tea in the cafe.
Beverley Pridham . 2022-09-09
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Friendly servers. Good quality of food and drink. Perfect location at the Stourhead National Trust site before having to show your NT card. Doggy friendly with outside seating available. Free parking for NT members. The only downside is the meal was quite pricey and there wasn’t a lot of variety in the menu. I also noticed the used dishes were not promptly being removed so wasps were coming in. Overall a nice place for a coffee and I’d probably go again, but not for a meal.
Jade Lopes . 2022-09-04
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Great surroundings in which to have a cuppa and snack. Really friendly staff. On this visit had a piece of flap jack... Not the best very dry and hard.
Colin Dryden . 2022-08-29
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Went with friends for the afternoon. But we didn't go in the restaurant. We had ice-cream and drinks in the court yard Lovely gardens and walks. Just nice to chill out.
Roy Williams . 2022-08-22
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Got there latish so not much choice. It's more of a cafeteria than a restaurant in my view. But what we had was fine.
Alan Brewer . 2022-08-20
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So very, very expensive, £1.85p for a can of pop, that's extortionate. Food expensive too, why?
Denise PEARSON . 2022-08-16
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£15 for two not very well made sandwiches a drink and a packet of crisp expensive. Free water tap appreciated
Judy Beaton . 2022-08-08
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Clean and good food but pricey more than £14 for 2 cold drinks and 2 veg pasties!
Graham Benjamin . 2022-08-05
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Good quality food, can get busy but to be expected in such a fantastic place
Warren Milton . 2022-07-29
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Expensive and same as all the other places me visit
Steve Cole . 2022-07-26
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Good long walk to Cafe and toilets.
Clare Holloway . 2022-07-05
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Great quality coffee to start and finish a trip. Cakes pretty amazing too
Glen Grass . 2022-06-22
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Over priced and not alot of gluten free options like they did before.
Yasmin . 2022-06-16
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Good cafe, reasonable prices, plenty of outdoor seats.
M David Bacon . 2022-06-13
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We ate here yesterday and very disappointed. The pea soup was totally tasteless. Took it back.. ordered and paid for the cauliflower pastie. Also left that. First national trust cafe we have had poor food at
Mark Anderson . 2022-06-08
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I couldn't find any nice gluten free cake
Virginia Bignell . 2022-06-04
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Very nice very tasty and very reasonable
Mark Watkins . 2022-05-20
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Poor food for such a lovely place as stourhead
Hilary Bonney . 2022-05-16
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Nice surroundings, decent food, polite staff! All in all, pleasant end to a nice afternoon.
Andrew Frost . 2022-05-09
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A step up from the usual NT eateries. Polite efficient service, clean and smart looking service counters. Food was good too. Five stars if they extend the menu so that it is a real restaurant rather than a bistro.
Gary Byatt . 2022-05-07
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Food very tasty although a bit burnt. Main problem was that every single available table needed to be cleaned. They all had crumbs and spilt drinks. We cleared one for ourselves and no one appeared, at any time, to sort it out.
Carol Jones . 2022-05-06
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Very clean , tables sanitizered after every customer. Good quality food with a good variety
Alan Thompson . 2022-05-04
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So nice to gave this. Delicious scones, lovely surroundings.
maggie morgan . 2022-04-26
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I always loved staying in the Premier Plus Rooms here. I have however had to leave twice now in the middle of the night. As I have had to leave PI Gloucester, PI Reading and Travelodge Leigh Delamere. They have installed 5G WiFi or 5G has been installed outside of the hotel. For me, I believe I have some sort of electro hypersensitivity and 5G makes it impossible for me to be able to relax, stop compulsively thinking or to be able to sleep. I feel an impending sense of doom and I literally feel utterly exhausted deep down into my bones. Perhaps the thousands of scientists and health professionals all over the world who warned and tried to protest against the rollout of this technology knew something we didn't. Does anyone remember how it was rolled out as "urgent and essential" when we were all locked in our homes? The 5G speed here is something like 300 Mbps. Fun fact, they also use the millimetre wave (5G wave) to drill down miles into the earth as - at a strong enough frequency - it literally vaporises rock.
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What an enchanting hotel. Atmospheric, beautifully decorated. The staff were lovely and the food was excellent, well judged portions and full of flavour. We will definitely come back with our four legged friends.