Based on 880 opinions finded in 1 websites
Based on 880 opinions finded in 1 websites
Opinions
Staff lovely, manager was friendly and made sure food was allergy free from nuts We all enjoyed our food Music was a bit loud
Megan Paterson . 2024-06-28
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Nice nandos. The food come out hot which is rare with nandos.
Lauren Morton . 2024-06-11
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As a family, we love Nandos. This particular restaurant is as good as the others. The food is always great, the service is good, the restaurant is clean and well kept. 4 stars as one of the ladies' toilets is broken and has been for over 6 months!
E Manai . 2024-05-27
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👍🏽🐓good service from the young guy who looks like he lifts. Made for good conversation between myself and my date. Would go again 💅🏽
Adelina Zandere . 2024-05-22
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Where to start, well, the table was booked for 8.20pm. Even though we arrived early and tables were vacant, we had to wait quite a bit to be allowed in. When ordering via their qr code, the full plater chicken said out of stock, called the waiter and we were told that was because the chicken they had would take 30 minutes to be ready but we could go to the counter to order our food, the same full platter!... wt heck?!!! Biggest non sense thing I've ever experienced in a restaurant ! The food was ok, though. Staff was neither good nor bad, room for improvement here.
Isabel Martins Pelicio . 2024-05-09
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A nice Nandos . Nice staff and a decent meal!
xray specs . 2024-05-07
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Used my Green Reward and Orange Reward
Caroline West . 2024-05-06
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I was really disappointed to find my chicken was warm and tasted tough. I had a collection and got there early. The food was in a warming type cupboard. The Young man who served me was lovely and the staff really friendly and kind. Shame the food was a let down. I won't do collection again. You get better quality food when you eat in
Eva Grant B . 2024-04-25
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Scott looked after us during our visit at Trowbridge Nandos. Fantastic customer service made the overall experience that much better. Trowbridge Nandos consistently has excellent staff and Scott is certainly one of them, we will be back!
Lewis melluish . 2024-04-03
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Nice and quick ordering, fairly quick preparation some of the time (generally after 6pm it gets busy and slows down a bit) and just a generally great service of good quality, really nice tasting food. Free parking (limited time) very close by in the multi-storey if the ground level car park right outside is full.
Stephen Adams . 2024-03-03
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Service was poor for a none busy Nandos. Atmosphere not helped by the two miserable and bored looking bouncers, which set the tone for this place.
Nick Marshall . 2024-02-12
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It’s another Nando’s, pretty much the same as all the others. Value not great but food is tasty.
John Hesketh . 2024-02-11
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I love this place. The chicken is amazing! However I've recently become Vegetarian and their vegetarian options are gorgeous! My favourite is the chickpea! (You can get it in a Burger pitta or a wrap) It's got so much flavour with the medium spice (sadly I can't really deal with too much heat 😅) their brocoli and mac and cheese are my favourite sides to get. I also love to get the halloumi sticks as a starter! (Can never get enough halloumi) Definitely recommend this place! 💛
Hunter Shaz . 2024-02-10
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It's Nando's, so you know what you are getting.
Symon Hammond . 2024-02-07
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Great location for a quick and tasty lunch with parking nearby
Paul Bott . 2023-12-26
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They were no longer serving out door seating , that was really disappointed…even they have a good food🥲
Kawali . 2023-12-22
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Slow getting food and it didn't come out together but it was a busy night for them. Staff were helpful and cheerful.
lauren1354 . 2023-12-13
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Fantastic Customer Service from Ashton today, a wonderful lad a real asset to Trowbridge Nando's.
Harry Flenley . 2023-11-28
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First ever visit to Nando's - loved it!
Lorraine Neale . 2023-11-12
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Great staff and service. No long waiting times and chicken is always moist
thomas dench . 2023-11-03
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It's a Nandos. Nothing special. Kids wanted to go, we have been, won't go again
Stephen Amor . 2023-10-31
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Good Nandos with good food and attentive staff. Busy place which is good
Warren Milton . 2023-10-25
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Absolutely perfect place food and staff👌
Djengiz Nevzat cyp . 2023-10-22
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Nando's is great at the best of times, but trowbridge is particularly good! Perfect, free parking! Directly next to a cinema! Spacious interior! But! It's all about the food! 100% awesome and!!!!!! Really really healthy! A fabulous option if you want to eat out but not eat junk! The staff are the crowning glory! Really attentive but not lurking! They didn't make us wait too long for food and all in all this is our go to place whenever we're eating in this town!
Ian Hedges . 2023-10-13
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Sev was lovely and food and service was top tier
Jasmine Trim . 2023-10-13
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Only have Nandos when our daughter comes to stay. Can honestly say we've never had a bad one. Always lovely food, fab service and nice atmosphere in the Trowbridge restaurant. A lovely member of staff Tash took the time to have a chat with us and gave us a free custard tart. Much appreciated 👍 thank you 😊
Judy Clarke . 2023-09-30
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Only Nando's I've been to that has a bouncer outside, but that's less to do with Nando's and more to do with Trowbridge. Luckily the inside doesn't feel like Trowbridge at all. Find yourself magically transported to a place where food is actually good and yet it's still reasonably priced. Nice.
Andy Taylor . 2023-09-18
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I would really appreciate an update before an email is sent off… The food is good. Don’t get me wrong, the staff were lovely. There’s just one individual that ruined the entire experience for us. This was a few months back, as I didn’t want to get any member of staff in trouble that have no reason to be. I’m not going to name this person, but I can describe him as a rather large man with ruby-dyed hair. He is apparently one of the managers, but acted like a completely unbothered, uncaring person. A rather rude personality, and after asking the person behind the till, he’s apparently not a very nice - competent person to work with. You can’t just take any person and label them “manager” they must be competent, and I’m afraid this person was not. As a manager myself, I am APPALLED. Very dissatisfied with our experience, and I would strongly advise how you manage your staff. This is NOT the way.
Paul Barr . 2023-08-25
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First ever time in a nandos was nice food and great service.
Zoe Corbett . 2023-08-24
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Ellie was very helpful. She is fantastic and such an amazing person she is. I am giving a 5-star because of Ellie. Thank you so much Ellie. You are a star 🌟.
cool jeffery . 2023-08-19
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Came in for a meal a few weeks back. We had a lovely meal. The food was great, bottomless drinks are a great addition to the menu. Management seems lacking I must add. I believe a little training could be a good thing for the management…
Jamie Fry l-/ . 2023-08-15
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Clean and food is served promptly.
Friday Night Dinner . 2023-08-05
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Visited the Trowbridge restaurant as we were unable able to get a seat at the Addlestone Nandos earlier in the week. We were surprised by how busy the car park was. We were fortunate to get a table for our family of 6 without a wait, but soon after, the place was buzzing. It seems like THE place to be, for people young and old. It really has a great vibe about it. The only downside was that the noise levels became so great that normal conversation was neigh on impossible within our group, so a star deducted. The food was, however, incredible, the staff were superb and we really loved the decor. Would definitely return if we revisit the area, I wish restaurant designers would please consider acoustic treatments in their next schemes.
Al Jones . 2023-08-03
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Son's a fan. So, no doubt, 'we'll be back'
david houghton . 2023-07-30
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Food was amazing as usual. We had Pitas both of us. Very friendly and welcoming staff. Had to wait half an hour to get a table which is reasonable on a Saturday night. 5 stars is well deserved
Tiina Wood . 2023-07-30
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Just been to Nandos after a long shift at work today! Always Brilliant food and service. Toby really stood out to us!
Harry West . 2023-07-26
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Food was dry, waiting staff seemed disinterested, relied too much on virtual ordering.
Daniel Thompson . 2023-07-21
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Great Nandos. Service was brilliant. Good atmosphere. As usual, food is lovely. Popular.
Jennifer Williams . 2023-07-18
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Ellie is wonderful, give her a raise. Will make your experience 10x better. Store manager potential !
Ruby Scott . 2023-07-05
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Amazing food. Also whoever put this in my deliveroo order today really made my day. Thank you it was really kind :) x
Bethany Evans . 2023-07-02
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Slow service. Half full but waited around 45 minutes for food. Food seemed to get stacked on the pass for a long time with only a few staff actually serving. Looked pretty chaotic. When the food did come it was OK, but nothing special. Shame it used to be much better than this.
Tim BLASS . 2023-06-24
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Way to expensive and the chicken was very dry
Cristianradu Bacian . 2023-06-23
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A good place to eat. Sometimes there is a queue to get in on the weekends in the evenings. Overall food is good and atmosphere is good.
Narinder Penny . 2023-06-22
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I always find their grilled chicken a little dry but at 8pm on a Sunday evening it’s only large chains that we can find open locally. Charlie was fabulous, welcomed us and was very attentive throughout. Everything was up to standard. BE WARNED the car park is free if you take the free ticket, debt collectors are still hounding me for £200 for a trip there 4yrs ago when we forgot to take the free ticket. £200 for a momentary lapse in concentration, we didn’t go for months when we got the summons and are still fighting them, awaiting the court date
Nici Swan . 2023-06-11
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Quick service friendly staff no complaints from me
Ian DAW . 2023-06-06
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It takes too long to get the order. Otherwise, nice atmosphere and services
Elsa Susan Alias . 2023-06-05
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Enjoyed time with my family and the team are polite
Freda Asiamah . 2023-06-04
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They weren't serving food on the day we visited but gave us great advice for where we could go. Really friendly and helpful staff
Karen Easterling . 2023-06-04
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Very impressed. Although an early tea, and not many customers. Great tasting food and service
Ian Hart . 2023-05-30
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Still not a fan of DIY service by an app but good food and nice place
Bryan Parkinson . 2023-05-30
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Scumbag parking operators for this restaurant. I won't be using this area again. You go out with the family - spend nearly £200 for cinema and dinner, then get fined £300++ for parking when you had a ticket. Appeal refused - simple money grabbing.
Toby Prin . 2023-05-12
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Would have been a 5 but there was a fair amount of unavailable items due to being out of stock of them. Food was nice and staff were friendly
Dan Blake . 2023-05-05
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It’s a Nando’s, so you know what you are getting. Great staff in the Trowbridge branch!
Ben H . 2023-04-29
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The food was great and the service was excellent. We arrived not long before they were due to close but the staff were so friendly and welcoming.. world happily eat there again.
Nick . 2023-04-12
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My food was incredible and my overall experience was made all that better by Toby F. He was one of the most polite young men I have ever encountered and made my time a pleasure, will definitely be returning.
Caleb Nash . 2023-04-08
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Toby and Ashton had absolutely fantastic service, they were polite but not assertive and ensured we were happy with our food. Unfortunately i could not finish my meal but toby did not hesitate to put it in a takeout box for me.
George Russam . 2023-04-08
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Lovely food, with a lovely server! Ashton went above and beyond. Would recommend.
Matt . 2023-04-01
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had a nice meal at Nando's, order originally came wrong however was quickly sorted by ashton (member of team) and food was lush after that. many thanks
Joshua Jacques . 2023-03-31
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Today i thoroughly enjoyed my meal at Nando’s and the customer service was great from employee ashton!
jamie humphreys . 2023-03-25
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Its very scary decor. If one of theese wooden sticks fall anyone head he will be dead. I think i will never come back.
Oz Zy . 2023-03-19
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Very pricy for what you get. Had to order at the till aswell . Staff wont take order
Benjamin Hayward . 2023-03-15
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Always love a cheeky Nandos! Only thing was, was they didn't swap a pitta to a burger roll for my partner's meal. Surely you can get more of them at Farmfoods or Lidl? This country. On the whole, 8 out of 10...plus I will say, the hotter than hot sauce option. Naaaah. Wasn't hot enough. Heh.
Alan AB . 2023-03-07
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Staff v friendly and accommodating. Very busy.
Josh Reynolds . 2023-02-15
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WHAT A DISAPPOINTMENT!!! Been a fan of Trowbridge nandos for a few years and never having a bad meal there we decided to go for lunch on Sunday 5/2/23 OMG the order was inconsistent with the menu when it arrived the corn on the cob look tired and not fresh , the fries were ice cold , we had to ask for them to be replaced and as for the chicken , it was either made early that morning or maybe late the previous evening then just reheated on the grill and burnt black on the ends, it was as dry as sawdust , the young lad on the grill couldn't have been more than 19yrs old clearly no experience in cooking and just serving out food , what ever is acceptable to him , after asking for the manager we were told there has been a management change and that clearly shows with the lack of quality and service that was presented on Sunday , it was not busy at the time we were there so cannot use the excuse that it was busy #justsad to see nandos quality drop from a 5 to a 1 rating #customer lost to Trowbridge nandos #never again
Jana Hollister . 2023-02-07
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Very busy and had to wait but the services was done very politely! Its a shame that deliveroo takes president over sitting people I couldnt fault the staff
Caz M . 2023-01-08
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Great food, brilliant service! In particular Sonny and Emily made the evening!
Jimmy Martin . 2022-12-30
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it was OK. you know what you get when you go there.
james lawley . 2022-12-20
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Went in to eat, was seated and given a menu then became invisible apparently, so I am sure they didn't notice when I walked out 30 mins later without being offered a drink or cutlery.
simon oakley . 2022-12-18
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Typical Nandos chicken restaurant. Good food and service.
Keith Ryder . 2022-12-12
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Go to a different Nando's if I were you.
Daniel Dew . 2022-12-04
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Brilliant service and fast service to
james haley . 2022-12-03
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Always find food here is good, we had placed an order for takeaway.
biker benni . 2022-12-01
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Three times we've been turned away recently. We just want some chicken!
jason rose . 2022-11-09
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Good food, lovely staff, good service, There must have been some sort of sports even happening nearby as all the other customers were wearing tracksuits .
Sam Smith . 2022-10-20
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Don't order a delivery, truly, truly appalling
Andy Stevens . 2022-10-19
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Really nice, clean venue, great food. Was greeted by Kate who took my order and made us feel welcomed with her hospitality and light banter. Highly recommended for a nice meal after work. Free parking outside
PJ Taylor . 2022-09-26
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Great food and really fast. The staff are great and very helpful. I will definitely be going back soon
steve roberts . 2022-09-18
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Ordered online for 5 people , to be fair it was exceptionally busy tonight & our food took a long time .Elfy was very professional in dealing with everyone at this busy time. The food was lovely as it always is & Elfy dealt with the situation brilliantly,thank you to all of those who cooked / served our meal .to those who aren't nando converts this is not fast food ,but my goodness it is worth waiting for .😊
Darren Ellis . 2022-09-03
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Good food +good vibes. Free parking 3hours.
Steffin Jaise . 2022-08-31
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I love a Nandos. Good chicken with a great peri peri spice blend. Service can be slow for takeaway and this restaurant is often busy so book a table to be sure of a seat.
T King . 2022-08-27
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Food was fantastic, Service was friendly, We walked in to a calm and cool environment everyone was chatty and having a great time
Daniel Fry-Andrade . 2022-08-24
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prices going up but chicken getting smaller
Su-anne Ng . 2022-08-07
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I ordered peri peri Chiken really taste , sauces are good , but spicy rice it’s not good , no taste
Bokka seshu Babu . 2022-08-03
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Great customer service when they mis-heard my order, and corrected it with a friendly attitude. One of the better Nandos in the region. Back again, this time waiting 20 minutes plus for 2 wraps takeaway! Back once more, happy and friendly as usual. Scratch that, got ripped off see photo of the 2 breast pieces from our whole chicken we discovered when we got home! UPDATE: complained online and was emailed "I’m really sorry to hear that your recent experience at Nando’s Trowbridge didn’t hit the spot. I have been in touch with the Management Team and they would like to offer you an e-voucher as a gesture of goodwill." - not sure about the wording, a "gesture of goodwill" seems to imply they think I'm wrong complaining about ordering a whole chicken platter and getting one breast section that looks like it belongs to a Petite Poussin.
Andy Clark . 2022-08-02
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Great service, great food, very friendly and welcoming!
Darren Gilbert . 2022-08-01
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Decent enough although my daughter reported the chicken wrap was dry so you guys need to watch that one 😉
Matthew Bailey . 2022-07-29
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Fast service for collection (20 mins order to collect). Food hot and good quality food. All served in cardboard so without plastic which was nice.
Caroline B . 2022-07-25
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No gluten free menu, had to check each dish via iPad which was time consuming, being a gluten free veggie is tricky, had to ask for replacement of items I had to have taken out of meal, it would be nice if they were offered.
Lyndy Graham . 2022-07-20
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Went for grand daughters birthday we all enjoy the food. The children enjoyed the wings and chips.staff was friendly and helpful.
Roy Williams . 2022-07-05
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Not very good place 2 staff members are absolutely rude and disrespectful in there I think there names are natasha court and Thomas little absolutely rude to me wen i went in there
Connor Devlin . 2022-07-04
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It was our first time and we will be coming back
Gillian Moffat . 2022-07-02
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Chicken burger delivered with an extra which wasn’t on the menu. Called the restaurant to receive a completely nonchalant response and offer of a refund. Maybe a visit from the council environmental officer would be a good idea.
Steve Ozga . 2022-06-28
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Chicken wings are much smaller otherwise food was ok
Valerie Holmes . 2022-06-17
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Delicious, as always. So worth the wait on a busy Friday evening. Well done guys for all your hard work 👏
samantha trowbridge . 2022-06-11
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We’ve attempted to eat here twice in the last two weeks and I’m not sure why, but they tell people that there’s a wait (45 mins first visit and 25 mins second visit) even though there are multiple tables visibly available (at least 6 both times). Then they offer to take your phone number to call you when a table is free. This definitely never used to happen. We did that the first time and didn’t even get a call back anyway. Long story story, whatever this new system is doesn’t work and people are being turned away when lots of tables are free.
Daniel Ottaway . 2022-06-10
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Nice meal, the decor is begining to look a bit tired, but otherwise all good.
Elliott Turner . 2022-06-05
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Went here last week spent £57 for three children and two adults chicken was horrible I sent it back and all they said was they would re-cook it for me no wonder we will only people in the place they were more and more staff and customers shocking I will never go here again
Renton Sad Boy . 2022-06-04
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Came here on a date w my girlfriend amazing food and excellent service definitely recommend 👌
Mikey Seager . 2022-05-31
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Inconsistently cooked Chicken thighs. Some come charred some comes perfect. Will sometimes throw me off from coming to the Trowbridge joint and instead go to Swindon since I live between the two
David Figueira . 2022-05-28
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Why is Nando’s Trowbridge always closed on Deliveroo ? Past 3 months been like this. I’m a customer who would only order on Deliveroo and can’t because it’s turned off
Leanne Power . 2022-05-26
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Had lunch here. The menu is a curious mix of restaurant dishes, but also with a burger menu. The burgers were nice (although the cheese was odd), but it seems out of place in a country hotel. They
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Does what it says on the tin. But very useful for that particular time.
chickenDoes what it says on the tin. But very useful for that particular time.
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Fantastic food delivery by a first class team, highly recommend the lamb rump with dauphinoise potatoes and the Sunday roast, really enjoyed the starters and desserts as well. All the food is beautifu
chickenFantastic food delivery by a first class team, highly recommend the lamb rump with dauphinoise potatoes and the Sunday roast, really enjoyed the starters and desserts as well. All the food is beautifu
chicken826 Opinions
Useful place to meet friends as its on the outskirts of B-O-A and has a big, free, carpark. Only had drinks in the pub but it's big with decent atmosphere and outside area looking over the marina.
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