Based on 544 opinions finded in 1 websites
Based on 544 opinions finded in 1 websites
Nº 315 in 830 in Bromley
Opinions
they were so lovely. we came in late at night and they gave us a free bottomless on the house, and when they were out of wings and had to cook more they offered us one of their new menu items on the house. they were very pleasant and was an all around nice experience. it even convinced my fiancee to apply to work here :)
Jordan Ladieu . 2024-10-19
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Nice place for Peri-Peri wings!
Link TSUI . 2024-10-12
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Burnt overcooked dry food ...have been coming to this place for over a year however last two visits the food quality has degarded ...been served dry over cooked and burnt food chicken wings and quarter chicken ... besides crisp dry burnt liver tasted terrible and bitter .Staff is good and service is alright.
Etcstacey D . 2024-10-11
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Service was so quick and food was so nice.
Harry Raines . 2024-10-06
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Very dry and rubbery chicken….. very disappointed
Stefany Tsang . 2024-10-02
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We had to wait over an hour for our food , and they gave us dirty plates . The portion sizes were appalling as the boneless platter only came with small amount of thighs and chicken
Levis Sebastian . 2024-09-08
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Quality of food was superb, it’s well priced and fast friendly service
Darren McMullan . 2024-07-26
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We had a issue with our order however tasha made sure we ate like king and queen I recommend this nandos, thanks tasha you queen
Jack s . 2024-07-25
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First time going to this nandos staff very friendly and happy I have an allergy and the staff was very helpful and under standing I did feel awkward as I get embarrassed saying about it but staff put me at ease and made sure food was good for me I'd say went above all staff was friendly definitely go back dined in was a nice chilled meal staff was rushed of their feet still found time to make effort to make sure was OK and took time to find something I could eat
Alex Pain . 2024-07-15
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Zaina was extremely welcoming, not only did she have phenomenal customer service skills but I also noticed she took on majority of the roles in the restaurant ALONE, she was also quick to attend to customers needs
Sarah H . 2024-05-23
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I alway quite a tough person to impress socially because I can find it hard to communicate socially! Zaina was a very bubbly personality took my order at the till gave me and my friend recommendation describing everything perfectly! She did an amazing Job! The food was amazing fast sevice all the staff was so friendly 10/10
Daniel Ward . 2024-04-16
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Ordered at 1:05pm for take away collection. Should have been ready at 1:20pm. Didn't get my food until 1:50pm. There were at least 4 tables that needed clearing when I walked in, and about 8 people waiting for tables. 1 person waiting for an order and 10 more people walked in after me. Massively understaffed. Saw the 'chef' throw someone's take away wrap into their take away orders box. Main person who was serving was very polite and pleasant but under so much pressure.
Charlie Holt . 2024-03-28
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Ordered from Deliveroo, they completely forgot to put a whole burger meal into the bag…. How hard is it….
Lucas Broski . 2024-03-02
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Service was top notched! Very helpful and attentive staff! Well 👍
Richwood . 2024-01-20
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Just had to drop a line about my phenomenal experience at Nando’s in Orpington. Right from the get-go, the vibe was just spot on. But what truly set this visit apart was the manager – an absolute gem! Their attentiveness and willingness to go above and beyond really made our dining experience memorable. It’s not every day you encounter someone who not only ensures the service runs smoothly but also adds a personal touch that makes you feel genuinely valued as a customer. And, oh, the food! It was, as always, nothing short of epic. Each dish was a flavorful delight, perfectly cooked and served with that signature Nando’s flair. It’s clear why this place has such a great reputation – they consistently nail it on both food quality and service. Hats off to the team at Nando’s Orpington for maintaining such high standards and making sure every customer leaves with a smile. Can’t wait to return for more delicious meals and exemplary service!
Rich Copestake . 2023-11-20
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Good experice to have dinner in Nando Orpington.
Shahid Ahmad Sheikh . 2023-11-16
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This was my first meal ever at Nandos. Service was very good although ordering was complicated if you didn't use the app. Food was tasty.
Tanya McCann . 2023-10-18
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We had a lovely time for my Niece 's Birthday
christine Simon . 2023-10-16
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Exceptionally friendly and helpful service. The waiting staff continually went above and beyond to make our visit enjoyable. Food was as good as it always is (standard Nando’s menu) and it was served quickly. Definitely one of the best Nando’s restaurants we’ve visited.
David Oxley . 2023-10-08
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It's OK first time we ever Been
Ronni Gladwin . 2023-09-07
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Great food and friendly staff, they accommodate for Coeliac people very well.
JC . 2023-08-07
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Such friendly staff. Really welcoming, chatty and made the experience enjoyable. Food was on time and perfect.
Joanne Hankin . 2023-08-02
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Always lovely to visit here. The staff are great, clean and the food is lovely.
Katie Jones . 2023-08-02
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Order by app, so no service quality at all. Paid for bottomless drinks, but waited half an hour for the glasses to arrive only with food. Food ok, but McDonald's would have been better, quicker, nicer and cheaper.
Cathy Davies . 2023-07-29
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It's a nandos so the food is standard nandos quality, you know what you are getting! Staff are always lovely and helpful and always do anything you ask them to really fast. It's a nice reasonably priced meal and a great place to meet friends ds for a catch up even in large groups as they have big tables. I will say avoid the mash though ☹️ it's a little sad!
Jodie Hough . 2023-07-19
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good customer service, however my liver was a bit dry this time. normally it has more gravy
K B . 2023-07-13
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Rude staff didn’t make me feel welcome. I would recommend the one in Nugent the staff there are very nice to cooks are good at making the food
vidsnakeyes emin . 2023-06-29
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Service is rubbish. Staff wandering around doing nothing. After I ordered took 30 minutes for me to even be bought a glass for my drink. Shocking service.
Jodie Church . 2023-05-29
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Always receive great service from this branch.
Charis Ayton . 2023-05-03
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Tasha and the team made us feel welcome, and the food was amazing.
Craig G . 2023-04-13
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Really nice staff. Food was lovely like everything else starting to get expensive
Patrick Flaherty . 2023-03-27
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Have loved Nandos since eating at one in South Africa years ago. Really tasty and vibrant food, served by friendly staff. Spicy chicken, chips and a very fresh salad along with a cold beer - fantastic after a film at the Odeon. Reccomended.
Richard George . 2023-03-26
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It used to be one of our favorite places for entire family while food is very satisfying to our taste buds but its not anymore. Wait time is extremely long like 45 mins and tgey dont even mentioned while entering the restaurant
Mohit Singh . 2023-03-19
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Very welcoming the staff are 10 out of 10. They lift your mood instantly. Ordered from the counter and even the guy at the till was very friendly. Even if there's problems with the food, the staff seem amazing👌🏼 if only there was more people like that in the world.
Alfie King . 2023-03-12
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Great staff and warm .also helped with birthday cake.could not do enough.well done gang
Chris Joiner . 2023-02-28
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Quiet - popped in for takeaway pick up
Jim Potter . 2023-02-24
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Great food... Albeit the qr code thing was a bit confusing. Staff were great however.. no chickens, either whole, half or quarter 🤣😂🤣 If Obi wan had of been there he would have asked me to use the fork... But I used my hands.
James Garfield . 2023-02-21
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Ladies that lunch! Josh was amazing and so attentive with us and the baby.
Mandy Garlick . 2023-02-17
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I had a lovely dinner, it was very delicious. The service was excellent, staffs are very helpful and friendly. The atmosphere of the restaurant is good and very clean, which is important for me.
Yesim Gok . 2023-02-13
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5 stars for the staff who were really attentive and very kind after I accidentally smashed a sauce bottle!! Quick and tasty food as ever.
Bethaney Gibbs . 2023-01-24
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If I had any more cash I would have left the the biggest tip today. Staff couldn't have been more welcoming , really helpful and couldn't do enough for me and my 1 year old. Absolutely outstanding nandos thank you for such a pleasant experience.
Rebecca “Beccy” Mara . 2023-01-16
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Does not taste nice, The chicken was still kicking the chips were still potato’s and the garlic bread was hard like a baseball bat
XrxssX Judge . 2023-01-14
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Staff were attentive and had some great recommendations to my order. I will definitely visit this branch again.
Delica Forbes . 2022-11-27
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Opened my delivery to find a hair embedded in one of the chicken pieces
ana carrillo . 2022-11-25
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I have been to this place numerous times with my family. The place is brilliant to dine in. The staff is very friendly and the ambiance here is absolutely fantastic. So why I gave a 2* rating? I did an order through the Nando's app to deliver food at my home address. I was devastated to see that 9 out of the 10 chicken wings were burned to crispy charcoal level. I couldn't believe someone took the pain to pack it and to deliver 9 pieces of chicken charcoal to my home. To top up my agony, when I called their number, the Nando's staff disowned me and asked me to call up Deliveroo support to address my concern of unable to eat chicken charcoal pieces. I can't believe that for the food I ordered from Nando's app I have to call Deliveroo for them to take ownership of the pieces of charcoal that was delivered! I am wondering if I'm in a strange dream or something even when I'm typing this review, because this is unbelievable! Never will I order food from this place. Unbelievable guys!
Manoj C V . 2022-11-21
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Service was slow to begin with and no welcome when we stood by the door. Did get better though and the food was good
Olly Loosemore . 2022-11-16
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Service was terrible. Rude staff member greeted us. Kids party was happening and told us that service wasn't going to be to its usual standard. Food was mediocre. Wouldn't come back
Kate . 2022-11-05
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Our family of 6 plus a baby went to Nandos Orpington last saturday (15th oct) for lunch. Although, we’ve been to other Nandos many times before, we had the best service here. Joseph was our server and he is a credit to the company. He was friendly, attentitive, and helpful. Staff at Nandos across the country could learn a thing or two from him.
Harshil Patel . 2022-10-20
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Excellent service..frim the manager to all staff everyone lovely and pleasant. Danielle waitress went over and beyond with great service thank you
June honey Whittaker . 2022-10-19
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Wonderful staff. Food is always great. Can be hit and miss at other Nando’s but Orpington is always spot on. We go out of our way to come to this one as it’s better than the ones closer to us.
Lauren Acting . 2022-09-30
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Dreadful place. Service very poor and food of poor quality and taste. Seems to be very different quality of food and service from a couple of years ago. Not for me.
Brian Bishop . 2022-09-13
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Experience as a whole, amazing! Food was great and all of the team members were friendly, helpful and gave outstanding service! (Joseph, Oliver, Grace, Lily, George and anyone elses names i forgot!) A pure credit to the nandos brand! Will definitely return!
Callum Allsop . 2022-08-12
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Good food for reasonable price. Very friendly staff. #AngeReview
Asitha Angammana . 2022-08-08
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Excellent customer service and the staff went the extra mile to ensure we had a lovely experience. Food was spot on too! Thanks guys, keep up the great work!
Tom Kyriakos . 2022-08-07
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Always neat 👌 with friendly Staff.
Loveday Anyim . 2022-08-02
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First time at nandos very helpful staff and the food was excellent and a good quantity! Highly recommended
MAGGIE'SMAD CHANEL . 2022-07-30
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Went to Nando’s in Orpington high street (16/6 @6:20pm) for a quick meal before we went to the cinema. Our food was pretty much perfect as it usually is at this particular Nando’s (it’s the best one out of all the ones near to us). A staff member asked us if our meal was okay and my husband mentioned a small issue simply because we were prompted (we weren’t going to mention it), they went above and beyond to make sure we enjoyed our meal and felt happy with our experience. This was our first date night in 3 years so it meant a lot to us that these staff members were so nice and helpful! Thank you so much!! Fantastic service and fantastic food!
Emily Crisp . 2022-06-16
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Always a pleasure visiting this branch . Fantastic service and food is great . Joseph is always very helpful .
Mohammed Hussain . 2022-06-09
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Good food and very friendly service.
David O'Brien . 2022-05-24
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Really impressed with the service received by the guy with the Harry Potter tattoo!! Well done! Probably the best nando's service ever
Kammy 1820 . 2022-05-23
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Went for my 8yr old grandsons birthday, couple of food items missing, but food was ok.
Tina Lopez . 2022-05-09
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Good food Good ambience and decor
Dr James A Robertson . 2022-04-06
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Most amazing frozen yogurt ever!!!!❤️
Rene Lennox . 2022-03-26
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Staff friendly and didn't wait long
Stevie Gill . 2022-03-13
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Uncomfortable seats. Staff nice though
H B . 2022-02-26
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I'm a big fan of Nandos. Very tasty and I like their branding too. That they are a South African company makes it even better!
Grant Ballard-Tremeer . 2022-02-11
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Nice atmosphere, decent food. Didn't love ordering from the app. V clunky!
Rachel Pascual . 2022-02-08
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Slick service, very friendly and helpful staff (George was brilliant at taking time to explain how to order and how to get my Wife's NHS discount). Fab food, fast service and left feeling satisfied!
Andrew Weekes . 2022-01-12
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Customer service was phenomenal and the wait for food was very short.
Andrei Zavolnyi . 2021-12-24
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I only got takeout, but the service was fast friendly. The food was good classic nandos, it was packed well for takeout and they give plenty of sauces.
Janak Patel . 2021-11-28
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Nice friendly service. But terribly food cold and dry chicken
Mem Georgiou . 2021-11-18
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Great if you like spicy chicken! Food cooked to perfection and we'll presented. The restaurant was also clean and pleasant and great decor. The assistants very smart and helpful and with great sense of humour.
Marta Souza . 2021-11-12
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Great atmosphere, very quite but spacious.
Rosie A . 2021-11-11
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Very welcoming and made me enjoy 😉 my birthday
Xapool . 2021-11-01
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Surprisingly large Nandos for a town centre. Lovely staff, who made us feel very welcomed. Great place to come and visit for that "Cheeky Nandos"
Sunny Sagoo . 2021-10-27
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Good chicken and fries. Burgers were good too
Jemima Aaron . 2021-10-26
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Great service and great food. There was a wait as it was busy but food was out in good time and still piping hot!
Peter Burns . 2021-10-16
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Excellent service and food. My daughter and her friends enjoyed her birthday party. Especially Jill who treated them to some frozen yogurt.
Abhijit Kothiwale . 2021-10-15
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staff are always friendly and food is lovely
Daisy Ayres . 2021-10-07
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It's Nandos. Everything you would expect.
Mark Payne . 2021-09-26
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Excellent service, tasty food, very well organised
Mike Blooman . 2021-08-20
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Staff friendly a bit expensive no hot drinks at the moment have to pay at the till or on your phone
Carol Winter . 2021-08-19
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I have not long left this restaurant and safe to say that I will not be returning, everything I had was inedible apart from the chips, my daughter had a wrap which was ok but my chicken and pitta I had to leave, I got offered a dessert for free but rejected as I felt I was going to be I'll with what I ate already.
Keith Grogan . 2021-08-15
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Lovely and friendly customer service.
Linda Sarfo . 2021-08-12
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Very good food for a good price.
Laur Tanase . 2021-08-01
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Food good very good service worked out a bit more as I had 4 kids and the refill machine was not working apart from that all good
Keith Boles . 2021-07-28
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I've always wanted to go here but when I did I found the menu quite limited and frankly I wasn't blown away I won't be returning
mark brown . 2021-07-16
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Quick service. Good staffing levels. Nice food
Simon Panter . 2021-07-11
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Being served by Alfie he is the best one ! We had the best service he was very very polite and very helpful! Food was amazing as always!
Ariadni Antoniou . 2021-06-28
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Rude staff treating deliveroo drivers very bad. I will be complaining to nando head office and also to deliveroo coz I had a really bad experience with a member of staff.
tahir khan . 2021-06-19
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4 stars based on the food and one member of staff alone. We watched as every member of staff stood around chatting or wandering aimlessly. Itd be five if everyone there pulled their weight. We watched as one person (Rachel) practically begged for help from her colleagues, whilst they stood around chatting. One female member of staff asked if we wanted refills when our glasses were almost full, other than that, there was minimal interaction. The restaurant is great. The staff (individually) are good. But the atmosphere is ruined when you see one member of staff trying to do everything without the assistance of her colleagues.
Bunny Boilerrr . 2021-05-29
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We had one of the worst outdoor dining experiences at this Nando’s. I was down here with my missed one afternoon and was sat down and told that if it rains you guys can be refunded. We wasn’t to bothered about that but it was the fact that our order came out almost 40 mins later is what has got me fuming. For the whole 40 mins we saw orders for collection and delivery being handed out. And for the whole 40 mins it wasn’t raining but as Soon as they got round to serving use it was pouring down. This would’ve been easily avoided if food came out just 20 mins earlier.
Nazib Islam . 2021-05-05
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Staff was very helpful and polite
Nicky Dunne . 2021-05-03
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Nando’s what’s going on?!! Normally your pretty good, but last night was a massive let down. We spent nearly £100 on our order to not only have it arrive later. We had some bits of our order missing, it was cold so we had to reheat everything up and it looked like the pittas had been all made by a bunch of monkeys with no pride. There was no salad in them, just one small bit of chicken, cheese and pineapple. It was badly put together. Who ever is running the Walnuts Nando’s last night clear doesn't give a dam about your costumers. Because it was so awful we ended getting kebabs from down the road. We will not be spending our money with you again!
Hay Sell . 2021-05-02
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Staff friendly and good service, food was fabulous
Barbara Donegan . 2020-12-10
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Food was good but avoid ordering online. Placed an order at 6.50pm and wasn't delivered until after 9.30pm.
James Ing . 2020-11-24
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Visited at the height of this Virus. Family dinner for my son's 8th birthday...Staff were extremely pleasant - especially Caitland
Adrian Liard . 2020-03-18
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The good is amazing and the staff are very much adequate
Cheyanne Nketia . 2020-03-10
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Always clean and tidy, food seems less oily at this one then others I have visited. Staff are friendly and helpful
scott springall . 2020-03-02
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It's Nandos and you will get Nandos quality Peri Peri chicken :)
Mr Wong . 2020-03-01
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Great staff well managed and service is exceptional as is the cleanliness!
74 Opinions
Only order here If you like eating salt and being ripped off with small portions & the usual tax evading cash sign on the counter !! It’s gone right down the pan, liberty takers !! Burnt brown special fried rice with no sign of chicken, shrimps and the usual element's, kung Po prawns = 3 prawns, I could go on !! Complete waste of £46 the fox enjoyed it. Up your game Peking we are not all fools !! You have had my business for 25 years and after that bag of junk you have lost my custom. No interest when calling to complain, passing feedback to the owner was not the reaction to keep your customers!!!
90 Opinions
Absolutely horrendous customer service! Took our order took over 1hr to deliver got delivered to x2 wrong addresses before hand, once driver arrived the order was incorrect. Called to cancel, just said sorry. Our door rung again different driver with the correct order, called them to say would pay half due to the grief and they would only offer £8 off, told them to take the food and would leave a horrendous review.