Nando's Leicester - Fosse Park in Blaby

Great Nandos and lovely people here

Ordered for a delivery which was missing the chicken wrap and halloumi sticks. This isn’t the first time we have had missing items as when we last ordered from the restaurant, all our chicken was missing when we went to collect the order and they forgot to give us the bag! Today, the supervisor on the phone originally said he was the manager and that he could see the missing items and when asking him to re-make the orders and that I would come and pick them up he passed me onto his manager. We were then told they were unable to make the items, kept speaking over us and told us it was Deliveroo’s fault the items were missing! Awful customer service & won’t ever be eating or ordering from this place again.

This was better than I remember Nando's being, particularly the sides. Whole experience was more interesting and better made than last time I tried the chain. Service remains hands off.

Jabz has exceptional customer service, she was a lovely person and it was a pleasure to be served by her

I was served by jabz and she was a lovely person to be served by she has wonderful customer service skills

Absolutely horrendous, original order got cancelled (waiting to see if we will be charged) but food turned up except one meal, we reordered the one meal which then was 30 mins late and turned up while I was on the phone complaining

What a Shambles of a restaurant 20/7/24 by 1800 hrs the place had basically run out of what's on offer on the menu . Who ever is reasonably for procurement should be sacked . Out of all the Nandos I've visted they very rarely have a full menu available. And to not being able to offer nearly every side and starter on the menu at 1800 hrs is Crap. Almost every time I've visited items on the menu are not available.

Ordered food on Deliveroo from here, half of it was missing and what we did receive was slap dash and almost like scraps that could be put together out of the kitchen. Absolutely diabolical for money you charge for your food. Portions should be the same for delivery as in person. We’ve been in person several times before and never had problems so why do you slack on delivery? Won’t be ordering again for delivery since standards are all over the place.

We decided to get something to eat from here. The place was busy and were told that it was about a 20 - 30 minute wait however the wait ended up only being about 10 minutes. We ordered food and the chicken was nice and spice was ok, the chips were ok as was the mashed potato. Overall the food was good, the place seemed clean, it can get busy at times so if a table hasn't been booked then there could be a long wait for a table. The staff seemed friendly. Nice place to visit.

Delicious and fresh food with bottomless drink and nice cozy ambience. What else do you need?

Food was great- very hot, cooked well. Everything else was atrocious. Stood waiting by the door for 15-20 minutes, no staff even seemed willing to look in our direction. When I finally got their attention we were seated right away- surely checking on customers by the door and advising them of wait times or seating them regularly is one of the basics. Once we were finally seated, we ordered on the app. Other people who came in after us got their food before us and no sign of even any starters after 25 minutes. We went to the bar and were told the order had only been on the screen for 8 minutes! But I had a timestamped email confirmation on my phone and we had indeed waited for close to half an hour before chasing anything. We had to ask for our own cups after 10 minutes and I am quite sure we would not have had these brought over if we didn't. I would advise ordering at the bar maybe as perhaps there was some holdup or glitch which could have been avoided by going up. There were no clean knives to be found either. We got free dessert as an apology which was nice but please sort out the service. It's such an easy thing to get right.

I love Nandos's food. It's OK. Great flavour meals for everyone.

Sopped for a lunch during shopping trip. First time so a little strange but once the server had explained it all straight forward. Friendly staff and a really nice meal, hot and fresh

First visit to nandos for many years and loved the food. Good price and excellent service

20 minute wait to be seated, understandable. 40 minute wait for food, confusing. We only ordered chicken with chips. My partner’s sides also only came out after he had asked where they were. No bottles of water, napkins or cutlery out? Also very slow at clearing tables.

We went for a meal near closing time and we had a big table and were taking a long time to order but they were very patient. The staff were friendly, helpful and extremely kind… especially Millie and Ethan! I had a problem and Ethan the manager swiftly responded and solved it, for which I was extremely grateful. Thanks to the great staff, myself and my family had a great evening! 😊

Super friendly and attentive staff. Food arrived quickly and was fresh! One of the best Nandos I’ve had.

Overall good is nice just the service let it down with longer than normal waiting times …as couple ordering a meal I expect my order to come out at same time not mine 20 mins after my partners

Poor quality and quantity of food for the price.

Great taste, wallet friendly lunch

Ordered 2 wraps to take away without any sides and it took over 30mins to be issued. Such slow service, despite ordering before a rush of diners. Ridiculous service

It's a while since last Nando's, a wrap is 2 digits now.

This Nando’s is really situated in a convenient location, close to all local amenities (Shopping, fuel and much more!). Car parking is shared with the other local amenities, free car parking. However, no mention on if this is time-sensitive car parking. The staff was extremely helpful, friendly and knowledgeable. The restaurant was clean, food was extremely delicious. The toilets were clean and no unpleasantness. Certainly seems to be well-kept. Highly recommended!

Happy with food and service....

They ran out of dishes, for a bank holiday you would have thought they would have ordered more in. Food and service was good though

This was my very first time to eat here,had chicken,fries and cheese sauce and medium dip,it 2as totally delicious and washed down with a cold bottle of szollie, and I shall return,xx

Food tasted good. Place was very busy (to the point where we waited half an hour for a table) Overall, not my most favourite Nando's I've been too, but cannot complain. 4 stars and not 5 because of the wait.

Ordered a meal for me and my sister, price came to an extortionate price of £52!!! Ordered peri chips and when I opened the box they were just regular chips so I paid extra for nothing. I also ordered the new peri Mac and cheese and again there was no peri flavouring or garlic crumb to be seen it was just plain.

Would just like to say Charlie G is an asset to your team. Absolutely made my trip. #perivusa

We decided to get something to eat from here. It was quite busy when we arrived. We were shown to a table straight away. The food didn't take overly long to come out which was ok typical standard, I had the butterfly burger which was ok, not the best I have had. Overall the staff were friendly, food was ok. The place seemed clean. Location is good.

Credit where credits due, ordered food, for takeaway for 11 people, food was spot on, ready at exactly the time we requested. Thank you

Went with my lady, ordered food. Her food came 5 minutes before mine. Already not happy about that. When my chicken livers came, they were burnt to the core. A young staff member came asking how the food was, told her it was horrible. She didn't know how to respond. My thoughts, staff training is needed and at least more experienced staff should deal with the front of house. Definitely won't be going there again ...

Great dining experience - friendly, helpful staff, delicious food and great atmosphere! Recommend the peri peri half chicken, with fries and slaw - yum!

order food online watched the gps tracker to see the driver is down the road, all for them to say its been delivered but not actually turn up

A strange and mixed experience. The staff were friendly and helpful, and the food tasted good. But there was a type of half table service, where you had to get your own sauce and cutlery etc. Which was frustrating when food was brought to your table and you then realised and had to go get it. My biggest issue is the menu description of butterfly chicken. It clearly states two chicken breasts connected by skin. But when it arrived. It was one chicken breast. I spoke to the staff who insisted it was correct, two breasts connected by skin, based on my experience of carving and dressing poultry, either this was one piece of meat from a smaller bird, or two half chicken breasts. I would have happily paid the same price for one large chicken breast, my issue is with the false advertisement and the insistence from the staff that it was correct.

The food is always good, never really an issue with it. Staff are friendly and pleasant when we eat at the restaurant. The biggest let down is when you order food for home delivery, there is always something missing. This has been an ongoing issue ever since the restaurant opened. I have made a complaint about this before but there never seems to be any resolutions or consistency. Today, the 2 drinks that I ordered for my kids with their meals did not get delivered. Its simply not good enough and brings down the reputation of the restaurant.

an evening visit to Nando’s. It's been a while since I last visited Nando's, and I've seen how much the prices have changed since I was there. I opted for the full platter. I had two fries, corn on the cob, and spicey rice (which they forgot about). The meal was overall a success, and I enjoyed it. I don't know when I will be visiting again, but Nando's never fails in regards to the taste buds.

Good food tastes awesome music 🎶 good Price gone up, so be prepared to spend more then usual

After previously working in a different site the atmosphere wasn’t really there from what I can remember but the food was as great as always and didn’t leave us waiting even whilst they were busy so overall the staff handled the lunch rush very well and the chefs did and excellent job. The toilets were nice, clean and fairly well sign posted.

Good welcome, staff really polite and helpful. Not a long wait for food, tasty and hot. I can recommend the Fino.

We decided to get something to eat from here. It was quite quiet when we arrived. We were shown to a table straight away. The food didn't take overly long to come out which was ok typical standard. Overall the staff were friendly, food was ok. The place seemed clean. Location is good

Food cold. Takes an age to come. Let down.

The manager (Alex) was simply amazing, we have been given the best service. As a family we are very happy. Brilliant service and such friendly staff.

Great place to eat. The food taste is absolutely incredible. Better than most other Nandos restaurants.

Please do not go here, absolutely disgraceful service by management.. they do not care about what kind of service you get and certainly don't know how to speak to customers.. spent 20 mins arguing over their own mistake!

Food cold insuffient burger. Forgot side orders

Deb was super helpful and considerate given our wait time during a busy period and ensured our food was hot and even gave us some extra to compensate. Brilliant customer service!

We decided to get something to eat from here. It was quite quiet. We were shown to a table straight away. The food didn't take overly long to come out although is wasn't overly warm, they decided to mix the chicken toppings instead of having the toppings on different bits of the chicken. We also had the unlimited froyo however after one small tub the machine ran out and didn't get refilled while we were there so they gave us a small tub of gelato instead which was nice. Overall the staff were friendly, food was ok although it wasn't overly warm. Place seemed clean

Food was amazing as always. We had the platter which had a butterfly chicken and thighs, and we went with 4 regular sides, which were 2 lots of peri fries, rice and grains. Loved it all and there was nothing left in the plates at all. Lovely meal. My only downfall was that it’s not a big store and can get very crowded when full. The worst for me was when the door would open for people to come in or leave, the wind from outside would blow all the dust off the light fittings, showing that they haven’t been cleaned and it all falls into your food. Maybe it was just this branch but never had this issue at any other branch.

My food came out shockingly late and my partner had nearly finished his before they brought over mine. We had to ask where the meal was numerous times. However I cannot compliment the manager Corie enough as she was lovely about my complaint and issued me a refund along with the delayed meal.

- Good location at Fosse Park. - Friendly staff. - Waiting time was rather long though. We went there at 9pm and it was not particularly busy but had to wait for food for more than 20 mins + we had to remind the staff that we were waiting for food and then finally got it. - The food was good overall and you get what you expect from a Nando’s, but the 4 Boneless Chicken Thighs dish was overcooked/burned too much - please see the attached picture. A little more attention would have made our experience better. - 1/2 chicken was good - Coleslaw was good - Spicy rice was good - Mixed salad was good - Chips was good - Corn on the cob was good - Long stem broccoli was good

Never get take out for here unless your wearing a Uber eats bag then you'll be in and out in ten minutes. After waiting half an hour I asked how long it would be and they had to take my receipt as it was that far back they forgot my order. I think I'd still be waiting now if I didn't say anything.

Wait to get our foods over one hour food was really bad .. I never come again

Food taken over an hour to come only one lady out of all the staff working everyone else is just standing around lots of empty tables and food qued up on the side

Visited around 2pm on 4 September 2023. Meal utterly appalling. Half a chicken over cooked, tastless and dry as blotting paper. Fries soft and stale. Corn on the cob: first one sent back as it tasted stale the core was rotten and discoloured, and the second was over cooked to the point it was shrivelled, soft and dry. Food inedible. Been to many Nandoes and meals have been fine to adequate. But this one was by far the worst meal I have ever experienced. An utter waste of money and I told several waiters so - though I reassured them it wasn't their fault.

Girl on the door was useless, told 20 mins wait which is fair enough. Half hour later we were 2nd in the queue so waited in the restaurant where we saw multiple people sat before us. 50mins later 'are you in the queue?' Right at the top of the iPad...no asking about allergies just threw the menus and waltzed off and no check back after ordering. Once finally seated it took 35mins after ordering for chicken and chips, wasn't even busy by that point. Drinks we ordered were out of service and had to hunt for a bottle of sauce, won't bother visiting this branch again.

Good service! Very helpful staff accommodated for me as they had run out of certain vegetarian options

Dylan did a brilliant job, everything explaining well and with a smile. Would recommend.

Dylan went above & beyond 🩷 thank you ☺️

Great customer service from Dylan👍🏼

Not been to Nando’s for a while, food was really good and refillable drinks is a must with spicy food, staff were very polite and it was a very clean restaurant, not too busy around 3pm and obviously a lot of competition in the area, all In all a good experience.

The staff were welcoming and very patient. The food was awful. Cold chips, and a very small portion of overcooked, dry tasteless chicken. (I can cook like that without leaving home). A colleagues meal was at least eaten. But add in one extra 'side' and 2 refillable soft drinks, and explain to me why that cost £39=90?

I visited here for the 1st time and was surprised on the quick service as it was quite busy.The staff were all friendly and helpful.The food was very nice and portions are generous aswell.Price was reasonably cheap really.Will definitely be coming here again and soon. Thank you.

The manager, Alex, of Nandos in fosse park was amazing. I am gluten-free and was a little nervous with eating in there. He put me at ease straight away! Very kind and very helpful. All the staff checked on me to make sure I was happy as this was my first time. Great experiences.

Good environment in the restaurant and kind staff to help with your order. Good food and I had a good time with my wife over there.

Absolutely disgusting! I would not lay food in this establishment. 9/10 they do not have 90% of their product on their menu. So you are limited to maybe one main and 3 sides to choose from. The service is lethargic, they literally hire any kids off the street with absolutely 0 training. They probably spend more time gossiping than actually dealing with customers. Then they have the cheek to give you attitude during the service and don’t get me started with the management. They clearly need training and so does the rest of the team. The food comes out cold and burnt. It’s just an absolute disgrace. They need to be shut down immediately!! When you send a complaint to their customer service team, they like to play blaming games. Maybe I should have recorded everything next time from food to the appalling service. You’d think the customer service team would not be biased but clearly that’s not the case and they make you feel welcome. DO NOT SET FOOD IN THIS ESTABLISHMENT! There are so many more amazing restaurants right opposite and next door!!

Absolutely disgusting! I would not lay food in this establishment. 9/10 they do not have 90% of their product on their menu. So you are limited to maybe one main and 3 sides to choose from. The service is lethargic, they literally hire any kids off the street with absolutely 0 training. They probably spend more time gossiping than actually dealing with customers. Then they have the cheek to give you attitude during the service and don’t get me started with the management. They clearly need training and so does the rest of the team. The food comes out cold and burnt. It’s just an absolute disgrace. They need to be shut down immediately!! When you send a complaint to their customer service team, they like to play blaming games. Maybe I should have recorded everything next time from food to the appalling service. You’d think the customer service team would not be biased but clearly that’s not the case and they make you feel welcome. DO NOT SET FOOD IN THIS ESTABLISHMENT! There are so many more amazing restaurants right opposite and next door!!

El servicio sanitario es muy sucio

Very nice food.. service was good.. always a treat to eat at a Nando's.. especially liked their ice tea... Delicious

Hopefully an off-day but it was terrible, the starters we ordered didn't arrive at all even though I asked twice for them (needed to get a refund, which was in cash even though I had paid by card), mains wasn't much better with 2 of the 3 meals having cold chips with very tough and overcooked chicken, staff apologetic but not getting the basics right which is really disappointing and ruins the occasion which we were out for, we could also see and hear other people having very similar issues.

Everytime I go in to have food, it always comes out fast and extra tasty, staff are always so polite and lovely. Love going to nandoes for food

Food took over half an hour to come out, had to ask twice, chicken was dry, I ordered plain chips and it came drowned in peri salt.

Although the food was OK the whole place looks as though it needs a thorough clean, tables sticky, floor filthy and disabled toilet wash basin dirty. Wouldn't visit again.

We stupidly went on Sunday. Ever since then I have had loose bowels movements. Stomach pains, nausea, swollen lymph nodes, and a bit of a fever. I was fine until I ate at Nandos. Not eating at this vile place ever again. Should have gone to Boo Burgers!

The food took bare time to come g it took abt 2 hours to come ygm. I think you should shut this place down right this moment

Waited nearly 40 minutes people nxt to us came 20 mins after us got served . Then ordered takeaway waited another 30 mins joke dishes were sat on the top cooked just going cold go nandos all the time never this one again sort it out nandos

No olive oil, why not when other nandos provide it? The staff member didn’t even know how to work the rewards on our nandos card. Humous starter portion was tiny barely anything on there compared to other nandos. Service was poor - when we were given our mains they don’t even take the starter plate on our small table so barely any room to eat we had to ask to get it collected. food was on our table for 30 seconds and we had barely even started and a girl comes over to check on us then takes the nandos stick to confirm we have been checked. When we are near finishing eating they come over to take our plates the minute we finished? Incredibly rude it’s like they just want you out. Our local nandos are much better then this one.

The best time to come is right when it opens, since service is super speedy then. Even if there is a bit of a wait time, it's worth it because the food is delicious.

Good place. Wheelchair accessible. They do provide high chairs for kids as well. Food options are good for non veg lovers and vegans. However, sometimes they are unable to serve all the options on their menu and some items are unavailable. It's better to reserve a table in advance since this place is crowded.

Been today with my husband and we had yet again amazing service,food perfect and although very busy the staff kept everything running smoothly,we have been about 10 times different days different times and the standard has always been excellent,so we'll done to you all 😀

Who doesn't love a Nandos. Exceptional service here.

Food took so long to cook! We waited for about 30min to get our food out. I alway eat in Nandos but on this branch they are slow.

Great service and fresh hot food.

Little overpriced but good. Burger buns are too hard so would recommend to avoid unless you like that... Use the app to order is better than trying to queue up.

long wait to start with, woman who greeted us was rude and wouldn't even look at us . when seated the menu i was given was horrifically sticky and had straw wrapper rubbish in it. whatever was making it sticky had been in there a while too as it smelt horrific. rubbish all under the table and table was unwiped too. to top it off, the stench of the menu put me off the food

45 minute wait for food left sitting on servery, Poor staffing and unapologetic for the delay despite being told we were on tight time schedule and had ordered in good time with one order ahead of ours. Customers arrived after us were served before us. Server refused to bring food after being asked if they could hurry, as the food was left sitting on servery for 15 minutes, she then stormed of after shout to us that she wouldnt hurry or let us collect the food ourselves from the servery. When we complained the manager couldnt find order on the system despite it been pointed out to us on the system display 15 minutes before hand. Incompetency at its best.

45 minute wait for food left sitting on servery, Poor staffing and unapologetic for the delay despite being told we were on tight time schedule. Customers arrived after us were served before us. Server refused to bring food after being asked if they could hurry, as the food was left sitting on servery. Incompetency at its best.

All Chicken dishes were dry and chewie. Cutlery were dirty. Not good like other Nando's.

Food was great poor staff were ran off their feet.

Was introduced by my daughter and family membets

As you expect. Food was good. Quick service and clean 👌

Really good meal out. Had ten chicken wings with chips and peas for sides. Excellent taste and well prepared. Will definitely be back.

After being sat down I went to order, and came back to find my table had been given to someone else poor!

Great food as always! Friendly staff and great that you can help yourself to sauces and drink refills

Horrendous from start to finish. Restaurant was dirty, obviously under staffed, but for me the manager, Alexander's attitude was unacceptable. Waited an hour for desserts because they'd completely missed the order, only to find out they'd sold out of what we wanted in the meantime. Just all round rubbish experience, go to a different one

Lovely food and friendly staff. Very busy as you would expect for a Saturday. Staff went out of there way to accommodate.

One of the nicest Nando’s I’ve been in, clean, good food, good staff. Would defo go again 👍

Absolutely a lovely experience eating at Nando's

I ordered takeaway for collection. In future I won’t bother. I gave them the benefit of the doubt before. But yet again a let down. Food was great, but service was shocking. I ordered the food via their Nando’s website, they had 50minutes notice to have this ready for pick up. I had to wait another 25minutes before my food was ready.

Glass had a lipstick mark on it, asked for a new glass and was handed one with a full sized chip in it… sisters food came out but said they couldn’t find my order, multiple people asking for cutlery whilst their food was on the table and was told it was still being washed including ours, someone asked if they could take our sauce for their table as there’s never any lemon & herb sauces left. Don’t think I’ve ever been where they’ve ever had everything in stock either. Not great.