Nando's Leeds - The Light in Leeds

Halal Nandos! Everything was exceptionally well

First time trying a Nandos, very nice 😁👍

Came in on Sunday 13th when I was taking mi daughter to the Cinema and was greeted by Stuart. The last time I came in was around 3 months before with my brother in law. Stuart actually remembered me from the last time I came and even remembered some of the things we talked about. When it comes to customer service,you can't top that. What a genuinely top bloke and a credit to your company.If you have some kind of way you recognise service,I cannot endorse Stuart enough.Coming from a customer service background,I know how hard it can be to come across employees like this.Keep up the good work.Fabulous.

Nice place, ample of sauce, food served hot and tasty.must visit again.

It is an excellent restaurant, all the dishes are available, the taste is delicious and there is no mistake, the service is fast and excellent, and the food is served in large quantities per person, enough for two people. It is worth eating in 👍🏻

The staff were lovely and it is a nice place, when I went it wasn't too loud. Nandos is good, tasty and good prices.

Big shout-out to Kacy and her team, excellent service.. got the 1/2 chicken and sunset burger and it were well nice.. definitely better tasting than some other Nandos... ALWAYS consistent.

Poor food poor service waited over 50 minutes for a butterfly burger then it came out with wrong order then waited another 20 minutes for my food and then didn't come with any chips won't be going there again.

Great halal food at a really good location. Went during lunch time, and it wasn't crazy busy.

Came for lunch…. Food came super quick. Banging as always. No screaming kids 👍🏻

Abs and Hermant were brilliant and really made my experience at Nando's (The Light) thoroughly enjoyable. The food was great and came out quickly, Abs also checked up on me to make sure everything was fine as well - would definitely visit again

Very good branch of Nandos with helpful, friendly staff. My daughter wanted a Birthday meal there and they accommodated special requests, stored, lit and brought out the cake and even sung happy birthday.

I had an amazing experience at the light Nando’s. Edie Fernandes made us feel very welcome he directed us too our table and pointed me in the direction of the toilets. Will definitely come back to this specific branch made my Nando’s experience a pleasant one.

Jenna and Stuart were so lovely, great service great food

Ordered for collection on Saturday, my partner went to collect and said excellent service given by Manager Kelsey really helpfull and food was ready immediately. Very good food and excellent Service.

By far the best Nandos I’ve been to and I’ve been coming to various over the last 15 years. I’d go out of my way to go to the Nandos at the Light because they’re always stocked up on menu options, the food is consistently tasty, sauces are plentiful and always topped up. The staff are definitely different to others I’ve experienced - super friendly and genuinely care about the customers. I’ll keep coming - thanks guys. (Ps the server for table 7 at approx 22:30 was great - fantastic attitude and superb service, credit to the company - didn’t get a name but short hair/bald and a big beard :) )

Went with my family. The level of customisation provided by the different sides options and spice levels was awesome. The staff was friendly. The atmosphere was nice.

Been here twice and the second time the customer service was amazing all because of Aaron. He was very lovely and had a very approachable personality give tht man a pay rise he deserves it

Staff are rude. The table was filthy when we sat at it, food was being brought out to God knows how many tables and it was the WRONG TABLE every time! Our food was brought to us twice! We never got our drinks we had to go and ask for them. The staff themselves seem like they couldn't be bothered to be there, the majority of them were rude and looked miserable. I was still eating and my partner had just finished a women came over and took the plate which in hospitality is a big no no if the rest of the party haven't finished. Food wasn't upto Nando's usual standard, garlic bread and chips cold, our sides were missing. The lady who I guess is the manager looked so stressed I actually felt sorry for her! She could not apologize enough to people for the mix up with their food. Its not her fault!

Fantastic service really friendly staff the atmosphere is really inviting love the decor shout out to the grillers Toni, George and Kate. Great service from Ely the manager 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟

Excellent customer service with our order. Great management aswell who provide us with care and respect.Also the food was very good

We had a lovely experience with our server Joshua being friendly and always with a smile on his face. We would absolutely recommend.

Poor and rude staff that get orders wrong constantly

Chicken is always nice and so is the service will definitely visit again 🙂

So I went there with my 2 kids, we order a whole chicken platter. the chips was old, and the chicken had a funny smell to it. The lady that brung us the food was not very nice and didn’t talk to us. we asked her to bring us some forks and knives and she brung it to us. She put the utensil on the table in a very very rude manner we wanted some extra plates but she walked away instantly without asking us if we needed anything else. Very unprofessional will not be back and would not recommend. ( it wasn’t busy as well) so I just don’t understand why she was so rude. Not happy!

OK if you like spicy food, even the salad had a kick to it!!!

Excellent customer service from ANAYA and AARON!! Thank you so much guys. This was the first time i ate at this Nandos and will be coming back as the customer service was just amazing. I had a little problem with my food and Anaya solved it for me immediately and did not keep me waiting at all. Thank you to Aaron too for being so friendly too. Very kind staff and great service from both of them. the food was also really good

Stuart (I forgot to ask how he spells his name) and the team provided great customer service, stuart is always lovely when I come in, which is often, the team is always really nice and friendly.

Really weird service, felt really awkward especially from the older waitress who was working there at the time. Just really off putting and the food was also cold and just tasted wrong

The atmosphere was really good and the Staff were helpful, especially, Lillian was great, she helped in making this dinner amazing and unforgettable.

Amazing service, my favourite was the butterfly burger

In my humble opinion I believe Nando's are one of the most consistent restaurants in terms of the quality of food and service. I think Nando's always offer great value for money compared to most other eateries. Excellent!!

The chicken is good, it is very spicy and tasty. The fries are good but the mashed potatoes were bland.

Great Quality Chicken very tasty and excellent customer service all round

The food is really nice. Everyone is so friendly and gives me a lot of recommendations!

Fab servers who really looked after us

It's nandos. Its always on point..high standard of cleanliness and polite staff. Avoid days when there is a show on first direct as wait times will be over an hour

Great food great service everytime I go

I go to this Nandos every Monday, had a bad experience with the Macho peas being multi coloured and not tasting right. Dont usually complain but was a bit let down as only got the one side on that occasion and then couldnt eat it. Spoke to manager Arron the next time i was in and showed him a pic. He understood it was not the best service and actually gave me a gift voucher to use next time im in. Excellent service from Arron turned a not great situation into a good one. This shows why Nandos have great customer service. Thankyou Arron

Really impressed with Our waiter Stewart / Stuart. Extremely professional and remembered our seating preference from our last visit

Delicious food and very efficient staff

Staff are very friendly and helpful. Loved the food and the service Taft I received. Highly recommended.

The food was good, apart from the waitress taking it to another table first.

We have just orders some chicken Wraps and chips and I must say for the past 10 years that we have had Nando’s! This must’ve been the worst meal of all time and just ridiculous just very unsure how or whoever is in charge of this site would let such Chicken wraps come out of the kitchen! * Food was extremely swimming in Sauce and the warps were so soggy that we couldn’t even hold it together. * ordered double chicken wraps and I can confidently confirm that it wasn’t even the single amount in the double that we paid for, we get this meal very regularly from different Nando's Site. * The chips were so burned and cold that was nearly possible to even chew never mind enjoying what we waited an hour for! * ordered a bottle of Diet Coke which was missing when the delivery arrived and super Disappointed with this site. Would definitely not Recommend this place at the light as it was a terrible experience and unfortunate for this place.

Second time I’ve come to this Nando’s and it’s honestly so good! Ordered the butterfly chicken, mash and fries and it was just perfect. The service was good they were able to grab the sauce that I can never find!

For food, I ordered 1/2 chicken leg. One plate was enough to fill my stomach, and I ordered fried rice and fries on the side. I was so full that I couldn't eat it all, but the meal exceeded my expectations. I think Koreans might think of oven chicken cooking. I chose the non-spicy level as the default, and brought two bottles of spicy and spicier sauces from the self-serve bar. There are a variety of sauces, so we recommend trying a variety of dishes. Drinks are refillable. I think it would be okay to have one and share :)

Needs a paint job to make it writer food was nice , staff were friendly

Served by jaleesa / janeesa lovely girl really good service went above and beyond to keep us happy. Must say shes a asset to the team

Love all the Nando’s, but Leeds’ is my favorite one. Thanks for always fresh chicken and great peri peri sauce. Miss it so much 💕 Chicken breasts recommended

Urgh where do I start. When we arrived we were told it would be a 25 minute wait. We were then stood in a corner by the window for around 45-50 minutes until we chased it up with a waiter who just so happened to be 'just getting our table ready'. We ordered food and when it came we went to get cutlery only to find that there were no forks available. We complained about this to a staff member who strolled off with no urgency and started serving someone else! Forks were then brought out to the greeting area and staff started drying them off with towels before bringing them over to us about 5 minutes later as our food was going cold. We complained when a waitress asked if everything was OK and the manager came over and offered us ice cream later on. As we had plans for the evening at theatre we had no time to wait and didn't trust that wouldn't take am age to come either having been in the place for 90 minutes already for a 'quick service' chicken and chips so made a quick exit knowing we would not be retuning again.

Delivery driver didn’t ring my flat but still marked order as complete, I didn’t get my food

Really great atmosphere and super friendly service. I had a great experience with my friend and the food was great! Our only gripe was the wrap (The Great Imitator) wasn't served hot, was sadly a lukewarm first bite. But, I am really pleasantly surprised at the taste and texture of the plant-based Peri-Peri chicken – it was meaty and exceeded my expectations. I'd love to have it again if it's served hot next time :) The grains and butternut squash side also surprised me too, was very tasty. My favourite side of spicy rice also did not disappoint!

Nice place for a date.... Top customer service also.

Unique peri-peri chicken recipes!

We were in town for Micky Flanagan and needed to eat and despite the huge choice in Leeds, when you want good no fuss food then Nandos was our pick and we weren't disappointed. It was very busy but we were seated after about 15>20 minutes . The chicken was spot on , staff nice , Will go again. No hesitation in recommending.

Always a favourite and popular for the family.. I personally love the mash and now the garlic bread.. 😋

Very disappointed & not up to the standard of the brand. Staff were rude long waits expected. The place seemed in chaos & the atmosphere was ruined by a loud, badly played, out of tune piano next to the tables. We didn’t wait for the food..

Great service with friendly and attentive staff. The location of the restaurant is in a really nice area of the city and this branch caters and offers halal chicken. Only criticism is the garlic bread is more of a garlic bun and i found it to be too big and dry.

Was absolutely rammed at a time I thought it would be slower so food took a lot longer than usual (my fault). The service Lauren from was top-notch, apologised for the wait and made sure I was taken care of. Thank you so much.

Tasty and well made chicken wings!

One of my favorite spots for light but fulfilling bites 🐔 Highly recommend the Fino Pitta 👌🏼

old furniture, really need to renew.

This is the best Nando’s hands down ! The staff are lovely and I am saying this following multiple visits . Each time they are so accommodating and helpful . It’s staff that actually makes an effort and values their customers. A great team! A special thank you to Alex who was extremely helpful and was ever so helpful and seemed so involved ! Always Good to see someone enjoying their work . Big thank you

I visited this shop, but I saw they treat customers well, but they didn't give respect to delivery guys they treat them like slave what a shame 😔.

This was a fantastic restaurant to dine in at, with the options clearly presented on menus at the counter and tables! The design gives a relaxed vibe, the counter is clear and the staff had strong service. Refillable drinks are available from the machine, offering a solid range that I enjoyed Fanta Zero and Coca Cola from. Quarter Chicken Breast with Peri-Peri seasoned chips was delicious, served at a comfortable and clean table!

First time ever trying a nando’s and can honestly say I've not been missing out on much, been to better chicken joints.

Delicious food, too busy restraunt and crowded place. The lighting is too dim

It's Nando, so never going to pretend it's an amazing culinary experience but the staff were really lovely, the food came quick. The staff are very much the asset here.

We ordered food to be delivered. We got hummus and a side of chips along with our mains and they forgot to bring both the hummus and the chips. Yet they packed the pitta bread and the sauce for the hummus. Disappointing service and when we called the restaurant, they said they would not deliver the missing items. Hadn’t had a Nando’s in a long time and was looking forward to it, but it was a disappointment.

Had an amazing meal today with my friends

V good service, the waitress has been great

Nice smaller spot still the same great service and food

it’s like my third time coming here because I’ve been quite hesitant about other peoples experiences that I’ve heard about Nando’s. Wanted to see how the experience would be anyways, I ordered a sunset burger and as soon as it arrived I gave it 2 bites to then realise the chicken was completely raw (pink) and I then realised there was a hair that I pulled out from the burger too. completely put me off. (Offered me a refund as an apology which I accepted) I’ve had 2 years in customer service so I know how the hospitality and catering environment is like, i observed every waitress there and 2 seemed to be stood in the corner having a casual conversation and there was only 1 poor girl just running around taking everyone’s orders. Felt quite bad as she was looking over at the other waitresses as an indication to help her. I also noticed that on pass, there was a lot of dishes just sat there getting cold and that made me mad to say that my sisters dish came completely cold too. I think Nando’s is way too overhyped and should improve on customer skills and overall.

Pleasant Good prompt service We didn't have to wait too long Only a minor snag is one waitress had a dirty T/shirt and Apron either she was the chef and came out to help? Otherwise Enjoyed the atmosphere Food delicious

Great place, great food, friendly atmosphere, friendly welcoming staff Perfect visit as always from the Nandos Team @ The light

Nothing to highlight or complain about Nando's. It's all around chicken - juicy and grilled well with different sides. Different sauces varying in taste - factory food, can never go wrong.

Thank you Leigh for your impeccable customer service and quick responses.

خيار ممتاز هنا في ليدز ، يقدم الاكل الحلال و خدمتهم ممتازة و سريعة 👍🏼

huge delays in preparing order for delivery

Not the Nandos I regularly walk into, I honestly just wanted some food after being stood up. I had the pleasure of having a warm welcome and being seated by Leigh. The great standards of customer service as well as wellbeing were present in the rest of the staff too. Amazing staff, tasty food. I'll definitely return!

Loved this restaurant. Food as usual was on point. Service and atmosphere was great too. Would definitely go again.

Great service and food, thank you!

Being a regular at Nando’s this particular branch gave the best experience we have had with any Nando’s. The young man taking reservations was amazing. The whole team was fantastic - we were fasting and were given opens to break out fast and the food arrives right on the time we requested it. The food was amazing - well cooked and tasty. The Manager was super helpful and I hope other branches can learn from the Manager and the team at The Light!

Loved the service that I was given here by the managers and workers. I was fasting and without me telling them, they acknowledged it and offered me a great service. If I could 10/10 I would. Overall service to non Muslims was great too. Proud of you nandos

Always a go-to place, love the ambiance, and never disappointed by food.

We had a great iftar experience here in Nandos the light. Good food and Good hospitality. I definitely will bring my family here again. Thank you 🫰🏻

Fantastic meal staff really helpful and very nice atmosphere inside 😀

Shout out to the Manager Christopher of the Leeds the Light Branch. Probably the most understanding and professional manager I ever came across. Thank you

First I’d like to express my love for chicken, and no staff member has ever understood me like Chloe. She cares. She LOVES chicken. Her passion for chicken glows through her magical customer service. YOU Chloe, r the reason I can be myself. Thankyou. wedges were great thanks. Halloumi was even better.

huge issue with kelsey, wasnt honest to my friends, and didnt like the service there from he

Lovely atmosphere, busy, but not crowded. Only issue, from where we were sat a cold draft does blow through, every time the (main) doors were opened...

Great service from staff. Enjoyed our meal 😊

Nice fresh juicy chicken all the time

i would avoid this place like the plague kelsey who works here has been known to LIE to job applicants shes also rude to customers and i have been to many nandos never met anyone as rude as her

This one is halal. Staff were pleasant and attentive. Atmosphere was relaxing. This nandos is based inside the light complex so there is plenty of parking. Food was good. If you love chicken then worth a visit.

Amazing customer service and great food. I ordered online for pickup and it’s ready on time and the server was really nice.

Best Nandos ive been in with excellent genuine service and great food. If youre gonna go nandos, come here

Had this after ages.. And you can't go wrong with a bit of nandos..

Great access, great staff, cool owner always involved.

Great tasting food for reasonable price and atmosphere.