Based on 1.085 opinions finded in 1 websites
Based on 1.085 opinions finded in 1 websites
Nº 1340 in 3097 in Leeds
Opinions
Good location, very clean and presentable rooms, with friendly staff
Chris Ward . 2024-10-06
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Lovely location, nice help yourself breakfast, late bar and friendly staff.
Kevin Lawrence . 2024-07-05
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Clean and tidy with a modern feel, great hotel in a good location.
Mike Mawe . 2024-07-02
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Ideal location for Royal Armouries Conference Centre. Good value, everything we needed. Helpful staff. Only issue was waiting time for evening meals.
Graham Morgan . 2024-07-01
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My friend and I stayed here on June 21 st for two nights. The twin room was very clean and the beds were very comfortable! The service on reception was outstanding as the staff were very helpful and friendly. Breakfast at the hotel was all freshly cooked and an good variety to choose from including healthy options to a full cooked breakfast. The restaurant was very clean and tidy too. The hotel has a good view across the canal and is in a very good location: Pizza Express, the Canary Bar , a Tesco , local artistian bakery, coffee shop and the Royal Armouries museum. It's a ten minute walk to the city centre. Many thanks to all the staff at Holiday Inn ,10/10 for excellent customer service.
Josephine Samuels . 2024-06-30
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We have just spent a weekend here for a Leeds United match at Elland Road. The hotel is very good. It is close to the city centre (a 10 minute walk at most). The staff were extremely friendly and helpful. I highly recommend this hotel.
Susan Kelly . 2024-03-17
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Great staff, food and location. Let down by only twin rooms being available when I booked a double. I even got an emergency sewing kit from reception when I unexpectedly needed one.
Chris Downs . 2024-03-15
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Absolute garbage for the simple reason the stay ended up costing us £100 more because the hotel uses UKCPS to enforce a no stopping zone at the front of the hotel RIGHT WHERE YOU WOULD PICK SOMEONE UP if they were unable to trek to the multistorey car park. Disgusting. Can only assume it's a corporate grift as its insanely stupid to drive customers away. We'll never stay in another IHG hotel again in case they've got any other hidden fines stashed away to get their income up.
Edward Kaye . 2024-03-12
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Really nice hotel rooms lovely , breakfast was good plenty of choice and hot ,but dar out to walk into Leeds centre took 25 minutes but easy enough to get a taxi
Kerry Fawcett . 2024-03-11
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Great location and excellent breakfast
Nigel Marlow . 2024-02-29
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We loved our short stay at the holiday inn. A brilliant area tucked just outside of the city centre. Breakfast every morning was delicious and a real treat for it to be included in your room price.
Will Burns . 2024-02-26
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This is an above average holiday inn for me, very nice clean open reception area, nice rooms, perfect location, really good breakfast and great staff.
Karl Pearce . 2024-02-25
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Great place to stay when in town.
pat o'connor . 2024-02-17
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Jack went above and beyond, the best customer service I have ever seen
Natty Natty . 2024-02-17
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Always enjoy our stay at this hotel.The staff are friendly and efficient,rooms are well appointed and the breakfast is excellent.
john meredith . 2024-02-16
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Friendly staff Clean room's Great breakfast
Amanda Highfield . 2024-02-09
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No fridge in room but other than that great.
Stuart Baker . 2024-02-07
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Very clean rooms, breakfast which was included was tasty. However if staying more than 2 days it probably can get quite monotone. But alas very tasty - good old English breakfast. Only negative is that the rooms are quite dark and there should be a sign warning about the extraordinarily hot water in the bathroom tap.
Anna B . 2024-02-04
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Clean room, bathroom etc. Good food at bar and restaurant. Service nice and friendly
Robert Webb . 2024-02-03
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Walked into the cafe to get a quick drink for myself and my partner. Waited in the queue but was not acknowledged. One of the members of staff then started serving at the bar to people who had only just arrived ahead of me. When I moved over to the bar to see if this was the proper place to queue, I was ignored again and other people were served. After waiting for 10 minutes I ultimatepy gave up and walked out. The cafe was not busy and the two members of staff seemed to lack any sense of customer service. Appaling.
Joe Flitton . 2024-02-03
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Good price, great service and a good location.
Mark Ross . 2024-02-02
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253 Opinions
The quality is average (the food in the restaurant is actually lukewarm), the attitude is average (some waiters will make you feel like you owe her money for eating there), and the price is on the expensive side (average consumption per person is 20+ half full). Overall evaluation after upgrade It’s already going downhill🙃
3112 Opinions
I ordered the chicken gyoza, king prawn tempura, salmon maki, salmon nigiri and avacado maki. I had this dish on the 19/08/24 and I knew something wasn’t right because my stomach just did not settle that night. Woke up the next morning with extreme nausea, and from 9.45am 20/08/24 I was violently throwing up til late evening. I can confirm it was food poisoning and this morning my stomach is in agony. Food places should not be allowed to serve food in that condition with how critically poorly I was yesterday. I recommend going somewhere else for your sushi even if you have to pay a little extra! It’s not worth coming here!!!