Based on 67 opinions finded in 1 websites
Based on 67 opinions finded in 1 websites
Nº 489 in 742 in Enfield
Nº 1 of 1 Portuguese in Enfield
Opinions
I have been to this branch of Nando's a fair few times and the food and the service is consistent and all round very good. They serve with a smile, are attentive and most importantly the food is almost always great. They are also very efficient with swift service and good portions. Highly recommended.
EB Reviews . 2023-07-11
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Good food. Fast service and decent atmosphere. Portions sizes were a big small to be honest. The men's toilets are random Lol (see photo). A good Nando's.
sierraromeobravo . 2023-02-07
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It's not often I write a review. From the time our family walked in it had changed from a frantic to a friendly efficient restaurant. We noticed the change with smiling faces thanks to Bella the Manager. She treated her staff with kindness and praises. It was great to see the same service passed to us the diners. A special mention to Maria who seemed to be ahead of us knowing what we needed before we went to ask. She is a true asset to Nandos Enfield Retail Park on the A10. Our order came correct first time too! Never happened before so far from any other Nandos I have visited. Not the usual service even on one of their busiest days. World Class as I have travelled many places and the service we received was the best so far leaving a lasting impression. Just Perfect!! A fantastic impeccable and a very surprising improvement. We will definitely be visiting more often. Thank you Bella and to all the staff especially Maria.
Parimal T . 2022-09-26
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Could only given 3 stars Had to wait for a table you were given a really small table for drinks machine packed up so will be given cans of drink after 10 to 15 minute wait no dip for the Hummus no garlic bread that’s why I could only give it three stars
Shaz123 . 2022-03-18
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Had a faultless evening meal at Nandos, from the time we were seated to the time we left the service and food were spot on. Well done to the ever smiling Nando staff for making it a superb meal all round.
Paul B . 2022-02-16
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Went here for a meal with my partner. Had about a 30 minute wait to be seated but thats expected at all nandos as they are always busy so can't complain. Once ordered food was brought to us super quick and was piping hot. Food always tastes great no matter what nandos you visit
louisesZ6554LM . 2022-01-15
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We originally went to the retail park Nandos in Enfield and then went to Enfield Town due to food supply shortages. Nevertheless, our trip to the Enfield Town branch was a great one. The service was absolutely faultless and actually spectacular. The host Chichi naturally ran the restaurant with such an amazing pleasant attitude and care. CJ was pleasantly helpful and lovely And along with the way the staff worked and responded to one another showed the respect they have for each other which created a great team and stood out simply making me appreciate our visit more. Definitely, going back to this Nandos and hope to see the same team, THANK YOU Chichi, CJ and the rest of the team, we appreciate you and your service.
Ellaimabes . 2021-08-01
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Came today for a take out as we’d been rushing around after riding our horse. We were desperate to eat and Nando’s with its new ‘imitator’ really was a good choice. Vegans really can dine out so much easier than even a year ago! Food was piping hot and delivered quickly. A little thank you to my lovely server ‘Jade’, who was super friendly and polite, and didn’t judge my muck boots being in the restaurant 😂 Thank you Nando’s for making a tiring day just that little bit better.
RescuedVegan . 2021-04-18
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We ordered £120.00 worth of takeaway for my sons Birthday today - I was super worried that one of the kids would be left without a meal as Mc Donalds and KFC can never get our order right! Slightly concerned when it notified me 15 mins later that our food was with the driver and on its way....🤔 however it arrived nice and hot, everyones meal had arrived 🎉 and lots of extra sauces, ketchup and peri peri salt! Amazing thank you so much 😊
Ambassador533168 . 2021-01-11
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Visited during the COVID-19 pandemic. Having to book when you get there through a barcode was not ideal, as you would have to wait for 45mins in the rain..luckily for me it was just cold. Got table service when we got there. Had to order food online, from a reduced menu. You have to ask for your drink to be refilled. On a plus, food was cooked extremely faster and was in and out in just over an hour.
demdemss . 2020-09-25
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I had to write a review as I had such a pleasant experience at the Nando’s today. The staff were super attentive and it was worth the virtual que because the food and atmosphere was so great!
200jmc . 2020-08-12
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Went for lunch with the family. Although they were busy the waiter immediately sat us down. He was so friendly and chatty. Really charismatic. We ordered and the food came really promptly. Lovely meal. The chicken was superb. Everything was boiling hot and super fresh. I had the 10 chicken wings with a mixed salad and chips. Really good portion and was stuffed. We were all pleased with our meal. Great atmosphere for Sunday lunch. Went around 1 pm. Price was good as always is at Nando’s. The waiter was very attentive and so friendly. He really is a credit to the branch. He did give me his name yet unfortunately I lost the receipt I wrote it on. Was dark haired, white young lad. Full of life and energy. A Thank you to Jim as made our visit really extra special.
ivanadaley . 2020-01-12
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Had a brilliant day today visiting my old friend in Enfield, had a tasty chicken platter with excellent sides of Chips liver and hummus served by friendly staff , in a clean environment and was followed by a lovely creamy coffee opposite at Costa , awesome day out !!!!
Tim C . 2019-10-15
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Wasn’t busy when we visited on a midweek lunch time. Seated straight away and food was nice. Just another Nando’s for me.
yummymummy14 . 2019-10-13
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Andreas the manager is a credit to Nando’s - the most jubilant manager ever - host with the most - very attentive towards customers needs. Our second visit as a family to this location - quick service - clean restaurant including the toilets which is a huge plus. The meals on both occasions very tasty and not over cooked. We look forward to our next visit. Thank You Andreas for making our visit enjoyable 😎
Vacationer591441 . 2019-08-30
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I come here often with mates for some lunch and the food is always top standard considering how busy they constantly are! The managers are very understanding if you have a problem and will happily compensate you for any issues.
jamesoU1898HT . 2019-06-11
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Order a £50 order, went to collect the order and went home assuming everything was there and realised approximately £10 worth of food was there.. Having driven back to complain the manager flips the situation and blame us for not checking before we left... The...
366shanicet . 2019-04-27
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The price was right only downsize was the waiting time for the food. Otheriwse a quick stop after ou have ben to the cinerma and you have no where else to go in a hurry.drinks
julie b . 2019-04-15
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零售公園免費停車 外面的小區域用餐 東西友好 顯然菜單上的一些食物已經改變了 所以,當我的食物到達時,我並不高興所以馬槽過來改變它 這很好 總體來說,食物乾淨整潔
shuchangus . 2019-03-22
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Buen sitio para ir canteras agradables una joven incluso hablaba muy bien español, comida pollo en varias versiones con la...
CRISJAPAS . 2018-12-08
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Good quick lunch with very friendly staff who ensured the place was clean and the food was hot and of good quality
593gerardm . 2018-10-02
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Well there was no comparison with this Nando's compared to the one in Aylesbury. The place was clean, the service good and the food hot and well presented. Makes you want to go back.
lenphotographic . 2018-09-15
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Staff were very rushed even though it wasn't that busy. The tables were dirty and not cleaned before we sat down and we couldn't find a member of staff to tell so we cleaned it ourselves. The tables were all wobbly and sticky. Waited ages...
Deniz H . 2018-08-26
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Free parking in retail park Small area outside to dine Stuff friendly Apparently some of the food on menu has changed So when my food arrived I wasn’t happy so the manger came over and changed it Which was good Overall good food clean restaurant
kriss12tina . 2018-07-19
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Please check your take away order before you leave .Twice now we have found items missing from the order we had been charged for -not one item but multiple items!
sandy s . 2018-07-07
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The staff are really accommodating at this restaurant. my kids love coming here before we go to the cinema. Food is great and fresh also.
Dawn B . 2018-06-18
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Went here today for lunch with the husband and our new born. It was my first time out breast feeding. A little nervous husband asked for a quiet area as i wanted to feed my son. The gentleman didn't even bat an eye he took...
Emma B . 2018-04-16
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We arrived unannounced and were asked to wait 5 minutes for a suitable table (for 5 including a baby). The timing was quite precise and we were soon shown to our table. The menu was no surprise and all was as delicious as expected. My...
TimG706 . 2018-04-15
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We were there with our children and were told a waiting time of 20-30min but we waited for 50min until our kids were too tired. We noticed that they were seating people randomly and whomever demanded a seat. When we complained that many people coming...
Useetheworld2 . 2017-12-09
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We were advised that there was a 30 minute wait for a table and then we saw others who had come in after us and not booked being shown to tables. My niece, who had booked the table originally, queried this and the male had...
720jackson5 . 2017-11-28
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Popped here for quick late supper with friend's daughter. So noisy and chaotic. Seated at a table then had to be moved with two people having to tell me about the move. Butterfly chicken was going to take 30 mins apparently so chose something else. Birthday party in so lots of kids playing and running around. Few health and safety issues there. My server was a trainee who after ringing up my order carried on doing something with receipt still in till. Not sure I'd go there again as my last visit was not good either. Enfield Town from now on.
AmbridgeGirl . 2017-11-18
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Only waited 10 minutes for a table and the place was packed. Food was all served correctly and the tables were clean and not sticky! Good parking as well In the retail park. Great for a local bite to eat
Mustafa83 . 2017-10-13
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Went there on serval occasions but stopped ever since. There is clearly a high staff turn over. The chicken skin is always soggy, never Crispy.
Jale M . 2017-06-30
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Greeted when we arrived restaurant was very busy for a Monday evening and there seemed to be lots of plates dirty plates not collected from tables. Also the clean plates on the side near the drinks had not been washed properly as I counted 3 with dry food specks. I did point this out to one of the waitresses and she removed them. Obviously this had not been checked before leaving the kitchen. food was ordered but took a while to arrive it was ok nothing special. The problem with this place is the tables are too close together as they seem to want to seat as many customers as possible twice our table was knocked by other people getting up and ordering their food/drinks. Consequently drinks where spilt on our table not enjoyable at all.
Ebayqueen2015 . 2017-06-26
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So me and my partner decided to go for a quick nandos after work !!! Oh my gosh please don't make the same mistake we did in going to the nandos in Enfield retail park ( the one with toys r us , Nike, along the a10)Listen we go nandos on a regular basis but let me tell you this nandos is not right in any way , we was greeted by a middle aged gentleman wearing a red nandos shirt ( at first thought he was the manager ) , he seated us at the back end of the restaurant where it was SUPER HOT , we asked to move to the front end as it was a lot cooler , now the restaurant was not very busy but like 5 tables were just not cleaned and had been left with dirty plates on - his response to our request was sorry there is nowhere else to move you as nobody can clean the tables ( there is nobody on the restaurant floor to do this ) !! Now in my head I'm thinking .... Is this guy for real ??? Why the heck can't you do it , or further more why hasn't anyone cleaned all these tables anyway , it's dirty and who knows how long it's been there for . I responded by asking him why can't someone do it and surely it's going to need to be cleaned at some point because soon there will be no tables left !!!! Finally he agreed and magically by rubbing his genie lamp all of a sudden 2 members of staff came out the back hidden office and cleared the tables !!We ordered the meal platter that was actually really nice !! Not dry and overlooked like sometimes with nandos or othertimes they try tho palm u off by just making your chicken swim in sauce !! Actually the food was good , but whilst we was actually sitting at out table something horrible and disgusting caught or eye , it was somebody's eaten chicken just laying on the booth seating area , I mean these guys are not serious they are actually cleaning the table and getting people to sit there whilst there is chicken on the seat !!!!I mean come on ... I no you sell chicken but you don't go KFC and get that kind of nonsense , I would expect that in dixy or something but not nandos !!! We had to flag this up to the same silly man who seated us , who all of a sudden was now the man with the broom and dustpan in his hand cleaning things up and wiping all the tables - isn't that weird that 20 mins ago there was nobody here to do that job ...... And then I realised a young Asian gentleman in a checkered shirt who seemed to appear from nowhere , who yes indeed was the actual manager !!! He came over and i had told him what happened , he explained that he had just arrived for his shift and he was horrified by what has gone on !!! He was actually a very helpful guy and you could see the difference in the restaurant once he arrived !! I seemed to look around and count 15 staff members working harder than ever compared to the 5 that were on show before the managed arrived !!! Not good guys !!! Hiding away until just before the manager turns up !!! Shameful and disgusting hygiene from nandos you guys should be ashamed !!Guys defo avoid this dirty nandos and head to the Loughton or Enfield town one instead !!! Check out my pic of the chicken on the seats !!!
Robjames24 . 2017-04-20
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Me and my family regularly visit this Nandos and we always enjoy our food. The staff are very helpful and friendly. Always lots of parking.
whispero . 2017-01-13
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Been here many times, always brilliant customer service and food always spot on! Never have to wait long (if at all) for a table and always welcomed at the door and acknowledged when we leave. Love it here!
chasey1882 . 2017-01-10
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Lovely vibe, not a long wait although very busy, Nick is very helpful, food is as usual a few mistakes bit very quickly rectified. Will definitely return.
Dainty P . 2016-12-30
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i ordered for collection 6 meals plus a nandino meal total £75:30p. this was my sons 13th birthday. i collected in store, got into my car and realised all the chips were missing. went back into store to collect them. When i arrived home i now realised the coleslaw was missing. this was not the first time this has happened at this store. i decided to ring the store and was told to come back. i left my sons birthday to drive back and wish i didn't as i was insulted with what happened next. the manager kingsley offered me 5:65p , £2:40 x 2 for coleslaw and 85p for inconvenience. i have never been so insulted. i expressed i wasn't happy when they offered the 2 coleslaws. at this point it was too late , i refused and left . i work in retail and would never deliver such poor service as well as insult the customer. my children live your food but i am absolutely appalled by their service and how they represent their brand! extremely poor poor customer experience. they are totally out of touch!!!!!
CathG123 . 2016-11-26
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This is the best Nando's around Enfield.The atmosphere is vibrant,food is delicious and the staff are all polite and extremely helpful.
Jonbo957 . 2016-11-02
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We enjoyed our lunch in Nando's it was a very busy Sunday. Our order was taken promptly & delivered soon after. My grandchildren had bean burgers & corn on the cob. The adults had spicier bean burgers. The staff were very pleasant. Ideal for a quick bite!
26rikag . 2016-09-16
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I'm a huge nandos fan and this is the second time I've been to this branch and again no issues. I was with a big group and staff made the effort to add an extra table for the people so great service. Waiting time for the food also wasn't bad approximately 20 mins and overall quality was great
Kunil T . 2016-09-13
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I thought been in one Nandos, been in all Nandos. Until I visited Enfield Retail Park early Sunday evening. Restaurant was heaving with a queue but Julius found us a table quite quickly. Julius and Nicholas were clearly enjoying their work which reflected in their service, friendly, generous and enthusiastic. The food was fresh, typical Nandos, but my friend and I enjoyed it more because of the service and atmosphere. Lots of groups of friends, young families and couples. Definitely retuning soon
Max E . 2016-09-05
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Came in and was seated straight away. I have been to many Nandos but this one felt the most cramped, felt like I was on top of the people next to me. The staff are very unprofessional leaving their drinks on the side half drunk. The food was brought out quickly and was piping hot. Might return if in the area again.
justlaura04 . 2016-07-31
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Good review very nice food although staff were abit distressed. Otherwise everything else was good food was served warm and tender
Fariman N . 2016-07-26
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I haven't been to Nando's in a while so popped in for an after work meal recently. They have a new menu; lots of new sides full of superfoods. Think sweet potatoes, super grains, kale. They have also introduced some new veggie options - which cost as much as some chicken meals. Keen to try new sides we chose whole chicken, butterflied with sweet potato wedges, sweetcorn (fabulous marinade), supergrains (heavy on the barley), coleslaw (kale and beetroot) - cost around £23. Pricier than our usual chicken, chips and coleslaw but worth trying. The wedges were uninspiring and I wasn't a fan of the coleslaw but loved the grains and corn. Not sure I'd buy this dish again because I rarely eat chips at home so like to order them when out and i prefer the regular coleslaw. However I like the changes that Nando's have made - moving with the times and embracing popular food choices that many are now opting for.
Smurfetti . 2016-06-20
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Great service! I ordered my food and it arrived in two minutes. I was so surprised, I sent it away believing there was a mix up. Staff are very friendly but is very popular and there can be a short wait to get a seat.
Ambassador651825 . 2016-06-18
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1st time visiting this branch of Nando's, it was very busy and is quite small. Got seated quite quickly but Service is slow and they took ages to bring our food with us having to prompt them for missing items. When food came it was ok but iv had better quality at other branches. Could also over hear complaints from several other tables. Not sure if I would visit this branch again and definitely would avoid on a weekend as we came on a early weds evening and it was manic.
yummymummy14 . 2016-05-12
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When you think of Nandos you think of fast service, with a smile! Like other reviewers have already said, this is actually one of the worst Nandos in North London. Service is very slow, when you can actually get a table, and the orders generally aren't correct. The tables are always wonky and the excuse staff use is that it's the flooring - to which they make no attempt to even make better.The last time I went there one member of staff was shouting at the top of her lungs from one end of the room to another member of staff on the other side. Food can be a bit hit or miss, I've found it lacks flavour in comparison to other Nandos I've been to.Staff don't seem too happy working there and general atmosphere of do the hours not the job. I'd stick to the town branch.
Vanisha N . 2016-03-30
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This was my 42nd Nandos. I have been to them all over the UK.Walking into this one I was greeted with bedlam. The restaurant was full and there was at least 30 people waiting.It took 10-15 minutes for me to get seated, and about two to get served. The food arrived in a timely manner, and was okay - for Nandos.The service was fine - no-one came over to ask if everything was okay - no-one checked on me or bade me goodnight as I left.Done it, ate there - not overly anxoius to do it again.....
944jonathanb . 2016-02-17
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Fab quick and tasty bite to eat!! Can't go wrong with a cheeky nandos. Great service compared with other nandos restaurants. Perfect pre cinema grub!
mey27 . 2016-02-17
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I've been to various nandos across the country and truthfully this is possibly the worst. I've been here a few times and every time there's been something else missing/wrong. On 1 occasion I had to wait till I had finished my main course before receiving my halloumi despite asking 4 times and it not being busy, Tables are incredibly cramped - if you've got a beefy person with you guaranteed they're locking arms with next door. Waiting times are a joke - they tell you 20 mins I've been called through in 5 and other been called through in 45 someone needs to invest In a better system. The last time I visited I was served raw chicken. It was almost burnt on the outside but still pink and fleshy on the inside. Basic food safety! In short I was hoping it would get better its closer to me & has free parking but in hindsight another 10 min drive and £3 in the multi-storey is well worth a better meal from the town branch. Staff are blasé and couldn't really give two hoots - that's if they actually understand what you're asking/telling them.If you want a decent nandos head on down to the town branch.
Crystal C . 2016-01-20
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This place is beyond a joke. Everytime I visit with friends, family or myself there is always an issue.Here's A List I Have Complied:* The phone is never answered ☎* The online ordering is not at all accurate with regards to your pick up time ⌚* Your hit with confusion as soon as you enter because there is no space for the waiting to be seated customers or the take out ones * The food is being cooked and just left under the 'heated hood' for more than 15mins. I've witness this happen more than once in this branch and have even heard the 'front of house' person say "What Is This? It is cold and I will not be passing it on"* When you make an order online they give you a 20 to 30 minutes collection time - So why is it that when you get there, your order is ready and now the staff are telling you have to wait another 30 to 40 minutes, as your food hasn't been cooked yet....?* The correct food order is never given i.e. a chicken burger comes with a bunch right... well they couldn't be bothered so they just gave me a piece of breast. When I pointed out their mistake, it was a case of 'you'll have to wait 20 mins for your bun.... * Imagine my horror when my take away ticket was called, the man who called my ticket, placed my order on top of the dustbin, proceeded to put his hands INSIDE MY BAG, to ensure everything is there...... Dirty B......!!! Enfield Town, Covent Garden & Kettering Are Outstanding With Service; Online, Face To Face Or On The Phone.I Shall NEVER Visit This One In The Retail Center A.G.A.I.N!!!!
Boogie B . 2015-12-29
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Came here tonight to have a chilled out evening.Was sat at a table then lady rushed over to say you can't sit there someone's already there!!Man came and said your sitting at this table,people were getting food served ahead of us,when we were waiting longer.A couple was sitting next to us they had the wrong food brought over.It was also very cold no heater.
manin_9 . 2015-12-03
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I visited Nando's on the 14th November 2015 with three friends, we arrived at 7:15pm and was told the wait would be 30 minutes,we only had to wait 15 minutes which was good. As we was ordering our food at the front of the restaurant my friend miss heard what the woman said as it was very noisey,she looked at him as if he was stupid and repeated what she said in a very rude manner. Once we ordered the food it did come very quickly especially as it was so busy. The lady bought the food to the table but one of mine and my friends side orders was wrong, we made the lady aware of the problem and swapped our sides around. We both had each others sides we realised. The lady was very sarcastic and rude whilst swapping over our sides. The food was nice but the staff need to get some extra training on their manners!
Samanthaaaaaaaa95 . 2015-11-15
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We arrived at 6.45pm, slap bang in the madness hour!!!The staff were very organised and the wait was only 10-15 minutes by which time we decided what we wanted to order.In no time we were seated, food ordered. Within 10 minutes the food arrived and it tasted good and fresh, We have chicken wings, whole chicken, chips garlic bread, salad, rice. The atmosphere was fantastic, people buzzing and enjoying themselves. The restaurant is suitable for both adults and kids.All round would def go again!!!
5354sweetp . 2015-09-18
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We've eaten at this Nandos several times. When it first opened service was poor and staff seemed inadequately trained. Things have improved and staff are friendly, polite and efficient. I agree with other reviews that tables are very close together so this is definitely not the place for a romantic meal. Service yesterday was good; food arrived after twenty minutes which is average. Chicken was cooked through though i would have liked it less pale. I like that there is free parking available. I'd definitely eat here again.
Smurfetti . 2015-09-03
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Me gusta ir a este restaurante...aunque la distribución de las mesas es un poco apretada, su comida vale la pena, me encantan sus alitas de pollo y por supuesto sus higaditos de pollo con salsa picante...delicious.
mattheru . 2015-08-18
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Food took 40 minutes to arrive even though it wasn't busy...I've never waited longer than 15-20mins in any Nandos.I ordered my usual Mediterranean salad and was absolutely gob smacked by what I was presented with. My plate was half empty, there was soggy lettuce drenched in oil , 3 olives, barely any chicken and 2 cubes of feta cheese! I couldn't believe the staff had the cheek to serve me this! I always order this salad and never have I been given such an awful plate of food.Credit to the staff - they made me a new plate of salad straight away (which made me wonder what I had waited 40 mins for) which was much more acceptable.I was just so shocked and upset that the staff felt it was okay to serve me that plate of food and it wasn't even busy! I will not be visiting this branch again.
CXP085 . 2015-08-04
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Where to begin! I probably go Nandos at least twice a week and have been doing so for many years and I've never had such a bad service. Its actually kind of funny, its not that type of bad service that would upset someone but so silly that its laughable. It all started when this particular Nandos opened. I went with my girlfriend and the que was immense! which is fair enough it looked good from the outside and its in such a convenient spot. So on this night we couldn't even make it through the door but not because it was busy, but because the chefs set the kitchen alight. that right the grill was on fire. Smoke everywhere. This didn't bother me as hey things like this happen but we obviously left. My second attempt was with 3 of my friends where each of our meals came at separate times all within the hour... chicken.. within an hour.. One of us would finished before the other ones food arrived. What made it worse is that the orders were missing the basics we ordered like perinaise and halloumi. Very poor service. My third attempt I went with just 2 of us. Me and my cousin. Same thing happened again. I find I always have to ask for things like 3x before it actually arrives on my table. You must be wondering why i keep going back.. My fourth time. I simply wanted to grab my free half a chicken on the way home from the gym. Easy right? no. I called when I left the gym which is a 10min drive away. and the guy answered straight away, that was good, but then he put me on hold for 5 mins. By then I was half way there. I asked him to prepare my free chicken, he said he is unable to do it without the card, although I have done this many times in many branches but never mind. I ordered it as if I was going to pay so they would cook it and when i got there I just gave them the Nandos card :)Summary. Good location, looks nice, free car park parking, food gets cooked ok. But God knows who managed the hiring process. Sorry guys but things need to be tightened up
Erkan M . 2015-05-27
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I have been to quite a few Nando's in my time, but the recently opened one at Enfield Retail Park, is without doubt one of the better ones! We visited around lunchtime on a Tuesday, and had no problem getting a table. It may well be very crowded in the evening though, as it is quite a small branch and will be popular with the local younger generation. Staff were very polite and attentive. As with all Nando's, the seating is a lot closer than other restaurants. So if you go here looking for a romantic and quiet setting, you are not going to get it. Me and partner both had a double chicken wrap, and agreed it was absolutely lovely. Cooked perfectly and very well filled. Our sides were the macho peas (love these) corn on the cob, and creamy mash. For dessert l had the frozen yoghurt, and my partner had the carrot cake, which was absolutely lovely and moist! We agreed it was one of the best meals we had had in a Nando's and both felt very full afterwards. I must also compliment the staff on the cleanliness of the toilets. Often toilets in these sort of places are a dreadful experience, but this one was immaculately kept and very fresh smelling. Even though this is a new branch, that still is very impressive. 10 out of 10! Would definitely recommend, and will be returning soon!
EssexTony73 . 2015-04-16
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Before this restaurant was opened I always went to the Enfield Town one. I thought the staff would be as qualified and skilled as those in the Enfield town branch. But it's terrible. When you make a phone order they tell you 15 minutes you get there in 20minutes and your waiting for an additional 20minutes. On one occasion when I made a phone order I got home to find that there was only 3 burnt wings when I ordered 5. I was so shocked that that could even happen. SOME of the staff are very kind and helpful and others are not so kind. Nandos is a very successful business it would be a shame of it to go downhill over minor issues that can be easily solved.
AFoodTravellerLover . 2015-03-31
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The seating plan is ridiculous for a start. Spent the evening being elbowed by neighbouring diners and staff sat eating subway from next door. The drinks machine kept stopping and we weren't offered an alternative drink until we explained our food would be long gone by the time they got it fixed. It's good for telephone orders though
Sparklyy . 2015-03-28
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I tried out this new nandos last month on a Tuesday evening with a friend. We waited 40 minutes for a table (I have waited longer at other Nandos) and they ran out of chicken wings for our order. However, staff were very apologetic. Plus despite it being very busy, we weren't rushed.There didn't seem to be enough staff for how busy the place was and there was confusion over the takeaway queue and the queue for the tables. I think an investment in buzzers to alert someone when their table is ready would be a good idea. This would stop tables being given away to the next person on the list just because it is not possible to hear staff calling your name over the general hubbub of the resturant. Best bit: yummy food as always and easy to parkWorst bit: stressed staffI think I will go to the Nandos in Enfield Town next time.
cosycouple87 . 2015-03-14
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It is new and I took a friend and her son who can for a visit there because I could not be asked to cook. Altogether we were a party of 5. The place was full be we weretold that the wait was to be around 20minutes. 15mns later, we were sat at a table and enjoyed a lovely time. The staff were nice and the food too. I loved the decor as well, the disabled toilet has some amazing blue tiles and it was clean! Lets hope the standards do not drop as they are brilliant. I was so happy that I am taking the clan back this week.
Promesse39 . 2015-03-06
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Walked into busy restaurant with my family and was initially told there'd be a 20 minute wait. Within 5 minutes however we were seated - I'm thinking it's because they could see I am heavily pregnant (9months) so they didn't keep me waiting long. Staff were so attentive, friendly and made it their priority to check on the customers. Loved it! Keep up the good work guys!!
655louisec . 2015-02-19
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After the opening, firstly we decided for a takeaway, ordered a chicken breast wrap but apparently there was no chicken breast so they gave us a portion of chicken wings instead.... 2nd time was to sit down for a meal. Nice, new fresh restaurant, well over staffed and some looked as if they didn't know what they were doing.Food was nice although they got my order wrong. They forgot a order and no colourings were offered to the kids.It wasn't terrible but I've boiled it down to teething as u would do.Will give it another go ....
Kat27London . 2015-02-18
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