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3,6

Based on 414 opinions finded in 3 websites

3.6Ambience4.1Cuisine3.6Price4.1Service
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Nº 723 in 1066 in Wakefield

Nº 7 of 11 Other european cuisines in Wakefield

CUSTOMERS TALK ABOUT DISHES WITH.. saladcorncookedmeatspicybreastchickenpizzapaygarlicricetomato

comment_iconOpinions

Wish I could give 0!! Have previously used this one and had an amazing time, but for around 1 month, pizzas are cold, late or are marked as delivered and turn up 20 minutes later. Had multiple times where we’ve had to complain or ask for another order cause of mistakes or it been cold. Very much a let down

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Jade Taylor . 2024-03-28

MORE AT Google

Very prompt delivery. Friendly service. Pizza hot. 👍

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Rachael Lynch . 2024-03-15

MORE AT Google

Great pizzas very fresh and ontime pickup no messing about

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Robert Ramsden . 2024-03-07

MORE AT Google

Very good food, good prices and friendly.

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David Edwards . 2024-02-10

MORE AT Google

Delivered out of date food, missed topping from pizzas. no response to complaints. Customer service is shocking. Rude staff.

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ruth hunter . 2024-01-06

MORE AT Google

Good old Domino’s, quite pricey though!!

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Gareth Sharples . 2023-12-24

MORE AT Google

Excellent services and food is fantastic. Congratulations team domino's 👏

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farooq ghumman . 2023-12-19

MORE AT Google

Half and half pizza with stuffed crust! Was very nice tbh, can be hit and miss with toppings, tend to find that when selecting extra cheese as option often can’t tell if it’s been added, additionally garlic spread as topping used to be prominent taste now it’s only subtle. Otherwise still enjoy an occasional pizza from here when the offers are right! Delivery charge now is a joke

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Ryan K . 2023-12-12

MORE AT Google

Don't often eat pizza but after a few hours in A&E it was very welcome.

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Gerrie Saunderson . 2023-11-14

MORE AT Google

The staff were helpful but we waited a long time for stale, undercooked garlic bread and peri chips with the most insulting amount of peri salt on. The worst Nando’s we’ve ever been to

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amygreen1808 . 2023-10-25

MORE AT TripAdvisor

I am absolutely outraged. Me and my two friends came for an 18th birthday meal on our lunch at college, the website tells us 11:30 open, we get there at 11:40 and are told ten minutes. After half an hour of waiting we go in again and we are told now an hour and a half. Staff were unbelievably rude and didn’t apologise. Short girl with dark hair. Disgraceful and won’t be returning.

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Lyla H . 2023-10-05

MORE AT TripAdvisor

Absolutely awful phone manners, my delivery said it was coming next day when it said half hour on app, rang to see y an the guy on other end of phone put phone down, rang back again, woman answered this time asked for the guys name she wudnt give me it to report him an says manager will ring me in the morning so I hope they do cos if not I will make a trip in personally.

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Leanne Firth . 2023-09-28

MORE AT Google

Terrible service! The forgot items form the order and were very rude in resolving the problem

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Jord Maxwell . 2023-09-21

MORE AT Google

We spent £110 on pizza for my brothers house warming tonight and a bottle of Fanta was missing. It wasn’t an issue as we called domino’s and they said they would get a bottle out to us which was great. The driver refused to come up to our apartment stating it was “against their policy”. If you check the website to find these policies, it actually states the “drivers may deliver to the door” so it seems to be more driver discretion rather than a black and white policy. So how is it that I can be charged for delivery when I’m having to go get it myself? If I lived in a house it would be delivered to my door. Why am I penalised and discriminated against for living in an apartment? Absolutely disgusting service! This dominos seems to have terrible reviews and maybe a change of management is needed!

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Victoria Stoll . 2023-09-21

MORE AT Google

Food is spectacular staff are friendly and service is impeccable can’t fault anything

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Jessica Dobson . 2023-07-28

MORE AT Google

Staff are always happy and friendly

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Liam Davis . 2023-07-28

MORE AT Google

friendly customer service, piping hot food with a short wait time and a controlled working environment. highly recommend!!!

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charliee kemp . 2023-06-24

MORE AT Google

Best Dominos about always hot and quick friendly delivery service.

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luke jackson . 2023-05-05

MORE AT Google

The last two visits here were spoilt by their corn on the cob been over cooked left to go cold and served to us. On both times they were sent back and replaced by hot correctly cooked corns.. Why are Nando’s allowing these to be sent out to customers in the 1st place .. They new they were not right as the young lady who served us said they were having issues with their cobs ..

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Jet39274234372 . 2023-05-05

MORE AT TripAdvisor

Ordered online, excellent food, great service. Food collected on time.

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Josephine Hunter . 2023-04-23

MORE AT Google

Came to visit here with a friend. The food was nice and the staff were polite, drinks machine wasn’t working though so had to have cans of pop, but obviously that can’t be helped.

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L8059AJsarahm . 2023-03-18

MORE AT TripAdvisor

I’ve always had a good order delivery with Castleford. Tonight ive ordered 2 large pizza’s like normal, pepperoni passion n a mighty meaty. Tonight the pepperoni passion was just a cheese pizza. Come on even the label on the outside said pepperoni passion. Who is checking this? Complained promised it was on its way. Where is it?? VERY VERY POOR CMON UP YOUR GAME £26 FOR THESE WHATS GOING ON???

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Claire Barker . 2023-02-17

MORE AT Google

Ordered a veggie pizza. Wasnt happy with the amount of veggies were put on top of the pizza 😶 could do with a little bit of more toppings on the pizza.

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Bilal Fazal . 2023-02-01

MORE AT Google

Massively downhill over last months would definitely avoid.

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Reece Johnson . 2023-01-01

MORE AT Google

Pizza takes 6 minutes to prepare and cook, we ordered in store and saw other customers come in and place their orders and receive it before ours had even gone into the oven. Aside that, multiple pizzas were leaving the establishment every 5 minutes, for online orders. We waited 45 minutes for our pizza to be handed over the counter. I don't do online ordering after my previous experience where I never received the goods despite the driver marking them as delivered. Online orders should have their own shops specifically for that, mixing two services together only serves to frustrate customers to a degree they choose take their custom elsewhere. That is where I am at, no more Dominoes for me.

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amanda ward . 2022-11-13

MORE AT Google

Went for a Nando’s last night and the staff were great! They were so lovely and friendly - special shout out to Nora, Izzy and Taylor who were so polite and friendly and couldn’t help enough. The chicken butterfly was also cooked to perfection!! Will be back!

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Brogan C . 2022-09-03

MORE AT TripAdvisor

If you like dirty tables and cutlery, being surrounded by loud, brash, sweary people and paying over the odds for mediocre food from a very limited menu then please book a table.....if not go somewhere better....It wouldn't be hard. That's all I have to say really.

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Pathfinder802905 . 2022-08-16

MORE AT TripAdvisor

Cannot recommend domino's Castleford enough, nice pizza's and good customer service with quick delivery 👍 👌

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Salimata Bah Jallow . 2022-08-02

MORE AT Google

5 stars all round for this dominos store, I was on a business trip in castleford and after a long 6 hour journey from Scotland i treated myself to a domino woohoo, expert delivery driver callum brought my delivery very fast and efficient. I've never seen a man with such a greeting smile, I will 100 percent come to this dominos again :)

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Callum Elms . 2022-07-25

MORE AT Google

Callum delivered my pizza well quick <3

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Brandon-Reece Owen . 2022-07-25

MORE AT Google

Been a few times. Food seems alright for me but 1 time food was bit burnt and manager was nice and gave me free replacement.

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NeoRonnie42 . 2022-07-06

MORE AT TripAdvisor

Ordered online. Watched screen for progress and food appeared to be sat in quality check for sometime prior to delivery. When the food arrived the pizza was flat cold and so over cooked it was crispy. Rang to complain, girl took message and said it would be pasted on to management. Heard nothing?????? Thanks, this is the very last time, best part of £30 in bin!!!

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Julie Pennington . 2022-06-17

MORE AT Google

Visited at lunchtime midweek, no waiting, seated immediately . Food ordered and delivered quickly , sadly no frozen yoghurt available for dessert. Food hot and fresh. Three meals ordered and refillable drinks came to £43.

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loubill16 . 2022-05-26

MORE AT TripAdvisor

absolute delish pizzas cooked by these, instore staff are fantastic and helpful haven't had a delivery from this store yet but never had a bad collection <3 x

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Soph Maltloaf . 2022-05-01

MORE AT Google

Worst and Staff has bad attitude

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Sinead Turnbull . 2022-04-20

MORE AT Google

Not the best pizza, but still you've got to love domino's.

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Joshua Barrett . 2022-04-19

MORE AT Google

I’m only rating it one star because you can’t rate it less than 1 if I could I would rate it a zero .we were falsely accused of stealing even though they had cctv waiters were horrible

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Joel Leadbitter . 2022-04-08

MORE AT Google

Terrible service and wrongly accused of stewards as soon as we walked also food was cold

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Billy Smethurst . 2022-04-08

MORE AT Google

Dominos just done my order again after my complaint and they have sorted the issue sent me 2 more pizzas and they are alot better thankyou best pizza i have had in a long time

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Keelie Olah . 2022-03-04

MORE AT Google

My go to Pizza place for delivery. While I've always ordered for the pziza to be delivered, and never actually gone inside this place, I feel like I can share my thoughts on it. After ordering, pizza is made very quickly. Doesn't take long for their online tracker to start updating, and usually the pizzas are very fresh and tasty. Every delivery driver I've had has been great. All of them have been very polite and full of smiles, and on the odd few times the delivery has taken longer than they estimated, they've apologised to me even when I had no issue with the food being late at all. The let down for this place is both the prices and sides. With only ordering for delivery, you can't really use any of their really good deals online. Theres the odd few, but most feel worthless, or only save you a very small amount of money. Sides are very hit or miss, and heavily depend on what you get. For example, their wedges are sometimes soggy and slightly undercooked, whereas their Garlic Bread is usually perfectly cooked and full of flavour. Overall, a pretty solid Domino's. Would recommend if looking for a place to get a very tasty pizza from. While it has its issues, it's a pretty good place.

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Andy G . 2022-02-26

MORE AT Google

Ordered a pizza to get delivered to my truck which isn’t always easy. But I always give as much information as I can restricted to 50 characters in the app Even so it’s still the correct address and postcode took a hour to arrive from point of ordering and the delivery driver drove straight past me!!!!!! Only one truck with this registration number on mate. The store was only a five minute drive away. Shocking. Anyway the pizza wasn’t as hot for obvious reasons. So probably take my business elsewhere next time in castleford

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trevor jones . 2022-02-16

MORE AT Google

Always a great pizza 🍕 from here.

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Jo . 2022-01-20

MORE AT Google

Domino's is decent but I was rather disappointed that they wouldn't honor the offers they have advertised on their menu...

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Jodee Lee . 2022-01-06

MORE AT Google

Vegetarian options still not back. It’s been a few years now since they removed the vegetarian options including the mushroom and halloumi stating this was due to COVID. However, they keep adding more meat options but still only have the beanie option for vegetarians! Most companies are adding more vegetarian and vegan options not removing them. The great imitator is labelled as “plant based” because it isn’t actually vegan or even vegetarian! Completely ridiculous!! Nando’s has gone backwards not forwards!!

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LucindaL99 . 2022-01-03

MORE AT TripAdvisor

Driver couldn't open my gate and also did not speak English when I was explaining how to open the gate he kicked the gate! nice one won't ever be ordering from here again if these are the kind of staff you hire. disgusting.

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Jacob . 2021-12-29

MORE AT Google

Great pizza and the garlic bred was awesome..The guy who served me was welcoming very polite and helpful Im definately returning to that joint

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H H . 2021-12-29

MORE AT Google

I've always loved nandos. Perfect place to go before the cinema. This latest visit was my first since end of lockdown and it'll be my last. In the past you'd order and have the food within 10 minutes, it now takes nearly 30 minutes as the staff seemingly just prioritise the never ending line of delivery drivers turning up for collections. By the time our food arrived we literally had to shovel it down so quickly it wasn't at all enjoyable. Next time I'll go somewhere they prioritise seated guests and not deliveries

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P7397FAchrisw . 2021-11-11

MORE AT TripAdvisor

Nice fresh pizzas and the new £2,99 mini pizza is value for money in my opinion because you can have as many toppings as you like for the same price.

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Lee Maden . 2021-11-02

MORE AT Google

Everyone knows Domino's pizza. Good and fast service. Easy to get to at the back of escape.

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jason saville . 2021-10-23

MORE AT Google

Have yet to have a bad interaction with this store. In the rare occasion I've spoken to anyone here they were polite, and my food has only been wrong once and they corrected the mistake immediately. While very expensive, the deals make the food worth it, though not something to buy too often.

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S M . 2021-09-30

MORE AT Google

Was missing 6 items from our order. Luckily I spotted it before we drive away

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Mathew Travis . 2021-09-19

MORE AT Google

When we got seated after three quarter hour delay we were told that as there were no paper menus we should scan aQR code. The code failed to work on both our phones and when we called for assistance we were made to feel it was our fault. I was allowed to go to the counter and order but it came without drinks, cutlery and one salad short. The duty manager was only grudgingly helpfull and when I said the service was very poor she brought over take away boxes and told us to get out Furthermore, the food looked very dry and the rainbow salad looked unappetising.

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ianrZ4537UQ . 2021-08-10

MORE AT TripAdvisor

The young lad on entry was doing a fantastic job. Unfortunately from going inside it all changed around. We ordered online and waited and waited for drinks but we had to call a team member over to get our drinks. The staff were more interested in pouring themselves drinks which were stacked skins a shelf behind our heads on table 26. Pouring our drinks they were holding our glasses by the rim of all the glasses! The food arrived quickly as always. But every piece of boneless chicken thigh had a bone in it. Not being able to get your own sauces we completely understand due to Covid restrictions and so forth but the tam made this pointless as sauces were just taken back from table and stacked back in rack to them be handed to a new set of customers. An overall unsafe experience in a restaurant that we loved. Staff need training better on Covid safety and customer service

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Booyahyizzer . 2021-07-18

MORE AT TripAdvisor

Last time we ordered from dominoes we had no problems at all. 2nd time ordering though and what a complete disaster. Asked for a vegan margarita with mushroom and vegan nuggets (also ordered more items which were perfectly fine) 1st driver arrived and we hadn't received the nuggets. Rang the takeaway place to say nuggets were missing and that the margarita had been sent with extra tomato toppings rather than mushroom. 2nd driver arrived 20 mins later, we received nuggets but was given garlic and herb vegan pizza. Asked driver to take it back and would contact the take away again. Same driver came back to say the takeaway said it was mushroom and it was what we ordered. Took a bite and it was garlic! Apparently the attached image is meant to be a mushroom pizza?! Safe to say we won't be going to dominoes again!

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April Appleyard . 2021-07-11

MORE AT Google

So me and the missus thought to ourselves lets have a cheeky takeaway tonight so ordered off the App as you do. Came Early Fantastic! But mucked up my partners order. Phoned them up woman on the phone was lovely sorted us out and said they will make a new one and send it out straight away. So that should be the end of it right? Nope. Came again and was completely wrong. Send it back. Called them back the woman again was lovely and was apologetic over the matter. Waited and it finally came again! 🎉 However this time the Takeaway said "This is what we ordered." How hard is it to stick Mushrooms on a pizza? 🍕🍄 First time it came and it was tomatoes on pizza. Second time it was Garlic & Herb Third time Still Garlic & Herb. (They must think we sre vampires and trying to get rid of us) Seriously cannot be that hard to do a simple vegan cheese pizza and stick some mushrooms on top? The main reason I am giving it a 1 star is my partner is now "Hangry" and Im now getting an earfull. The woman on the phone was lovely very helpfull The takeaway place itself Not helpful at all. Unfortuneatly wont be ordering from this one again. Horrendus service. We will stick to Pizza Hut from now on 👍👌 😖

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Louis “Noi5yboy” Appleyard . 2021-07-11

MORE AT Google

We arrived as a family and we’re absolutely appalled to find out the advertised 20% NHS discount is capped at £4 which for a family of 5 was embarrassing really. Clearly Nando’s are using this as more of a marketing ploy. It would be much better if they also offered normal table service rather then the mobile app- luckily we were able to help but our parents and grandparents would have struggled otherwise.

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118cfb . 2021-06-17

MORE AT TripAdvisor

We checked out the website that said open from 11:30am to 10pm. We arrived at 12.... Shutters closed and staff chatting. I scanned the QR code straight away, so first in the queue. When they eventually opened at 12:10, they told me that they had a 30 minute wait for food!!! Why!? It wasn't exactly busy.

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Peter Y . 2021-05-27

MORE AT TripAdvisor

Great pizza (if they manage to get your order rite) Awful service ... they have messed my order up or not delivered multiple times . The pizza tracker is useless, as are the employees. They are clearly reading from a script and pay little attention to what you are actually saying . Never again .

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Ryan Moroney . 2021-05-23

MORE AT Google

I have worked in the Castleford area from Monday to Friday since 2015 and as Nando’s chicken is one of my favourite foods I regularly order from this restaurant, roughly around 2 or 3 times a week. Today the click and collect was down which is the service I have used on the Nandos app since the start of COVID-19 so I went in to see if I could order my meal another way, from going in the restaurant I found out the only way to do so was through using deliveroo. Obviously this wouldn’t have been ideal as my lunch break is relatively short and usually deliveroo takes too long meaning I wouldn’t have been able to place an order today. A staff member called Ryan (apologies I didn’t get his last name) recognised the inconvenience as well as the fact I am regular customer so he managed to resolve the situation and process my usual order through straight away. It was only a small gesture but one you don’t get in other large chain restaurants so that convinced me to write my first ever review. In general though I have visited various Nando’s in the past and I have to say the staff at this branch are by far the most friendly, helpful and attentive whether you’re sitting in (pre COVID) and hopefully I will again soon or using the click and collect especially Ryan who I have mentioned above as he has taken my order many times in the last few years. I hope this review doesn’t get him or the rest of the staff in to any trouble and I am happy to pay for my order today next time I am in (£12.25).

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WMDSTEWART . 2021-05-12

MORE AT TripAdvisor

Always love their pizzas and always cooked to perfection and ready as soon as I go in to pick it up 😉

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Claire Lawrence . 2021-05-06

MORE AT Google

Ravi was 10/10 Had small issue with pizza Ravi sorted it straight away Perfect csr and perfect pizza Thank mate

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Tom . 2021-03-29

MORE AT Google

Waiting 20 minutes longer than it said it'd be ready on the screen

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Torria Whittingham . 2021-02-28

MORE AT Google

Ordered a take out via deliveroo to the tune of £78 for the family, when recieved, half of the order missing, rang Nando’s and they blamed deliveroo, the packaging was unopened so couldn’t blame deliveroo, Nando’s not interested, think they need to start checking their orders, will not be using again

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alisoncE4977MR . 2021-02-20

MORE AT TripAdvisor

Paid 75 pounds for a order of food when it showed up half of it was missing and got told when we rung it wasn’t there problem. Wont be ordering form here ever again

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422wben . 2021-02-20

MORE AT TripAdvisor

Limited Menu due to Covid restrictions but the Pizza was well made and Staff was very friendly

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Tee Rex . 2021-02-15

MORE AT Google

Had a slight hiccup with the order, but it was quickly resolved. Great customer service Holly was super professional and friendly. Pizza was good and had topping that is missing from other stores 👍

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Jules H . 2021-02-12

MORE AT Google

Great service and good food, highly recommended.

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Barry M . 2021-01-09

MORE AT Google

Always on time and have never had an issue with my order. Really easy collection from this store, unfortunately dont deliver to our house even though it's less than a 10 minute drive with can be annoying sometimes.

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Lindsey Dixon-Smith . 2020-11-14

MORE AT Google

There was a blonde manager in today whilst me and my sister were sat in the restaurant eating. She was rude and blunt with us and i overheard her speaking to her staff in a derogatory and rude manner which overall just ruined our meal. I was disgusted by the way she was behaving i would never expect someone working in customer service to behave the way that she did. Apart from that the rest of the staff were lovely and so accommodating to us. Would‘ve been one star if the staff hadn’t been so lovely.

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EllaLowe24 . 2020-10-30

MORE AT TripAdvisor

Absolutely disappointed with the visit to nandos Castleford. The food was cold, the burger bun was rock solid. Our server was Nicole and she was rude, she missed food from our order and made our visit very unpleasant. Won't be returning anytime soon.

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Kirstyjade93 . 2020-10-20

MORE AT TripAdvisor

Cannot complain about the food this was perfect.However, we arrived at 2.30pm on a Monday so not overly busy it was just me, my disabled Husband and toddler son, we went to try and do the virtual que but had an issue getting Internet signal we spoke to the girl who was seating people and she told us if we cannot do this online she cannot let us in. So I questioned this and asked what if we didn't have Internet or a mobile you will turn custom away she said yes and that they also only do online ordering for food. Luckily my Husband managed to get signal and we joined the virtual que, 20 minutes wait even tho there were empty tables available. So I asked if we could sit inside as my husband cannot stand, huge sigh from the girl and she got my husband a chair however she seated him outside Nandos in Xscape foyer.The restaurant had like 4 customers in sat down.Anyway roll on 20 minutes and we got seated at a table that had been free the whole time.Sits down the table is obviously dirty so rather than disturbing the girls huddled in the corner near the kitchen on their mobile phones we take our own antibacterial wipes out and wipe the table, the amount of dirt came off the table was disgusting. Covid secure I think not.Anyway as we was using a gift card I noticed you cannot pay this way on the Internet so I mention it to a staff member oh and surprise you can actually order at the table and pay normally not requiring the Internet.Honestly the staff where more bothered about socialising than serving and cleaning properly. The toilets where also disgusting.Nandos you need to sort this out.

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mrobson604 . 2020-10-12

MORE AT TripAdvisor

Staff were very friendly and welcoming and dealt with my order promptly and rectified a mistake in a professional manner!

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Leanne Mae . 2020-10-06

MORE AT Google

Brilliant service throughout visit. Very friendly and helpful staff ( brogan in particular ). Lovely food. Will visit again shortly.

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Laurenb23094 . 2020-08-25

MORE AT TripAdvisor

Travelled here to get the Eat out to help out scheme as it was advertised on the government website only to be greeted by a members of staff saying they are not doing it. Who ever runs this place needs "relocating".

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James Marshall . 2020-08-10

MORE AT Google

Food was lovely however the staff were very rude and seemed like they did not want to be there and they were lazy.

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chloeeee1234 . 2020-08-10

MORE AT TripAdvisor

First time ordering from Domino, wow how disappointing, £4 for a few potatoe wedges not even a full potato costing 10p, £4 for a garlic bread covered in tomato with no garlic on it, more like a tiny pizza!!!! We're was the garlic?????? Absolutely no taste whatsoever And then £15 for a pizza with barely any cheese, packaging would have cost more than this meal, won't order from here ever again what a rip off, deary me The only good point was the delivery, the rest was very very disappointing Stick to your local takeaway and avoid this overpriced waste

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Joe . 2020-08-08

MORE AT Google

I have been charged twice for the same order, and somehow managed to order 3 margaritas despite ordering only 2 pizza's, and neither of them was supposed to be margarita. Really disappointed, never going there again. Much rather go to Pontefract even though it adds miles. They never let me down.

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Maciej Dzierzanowski . 2020-08-07

MORE AT Google

Shocking, barely any cheese on the pizza it was clearly rushed and thrown together. Got 2 slices of mushrooms per slice and the wedges were cold. Waste of money.

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James Clarkson . 2020-08-06

MORE AT Google

The app to virtual queue is fantastic! Instead of queueing outside for almost 2 hours we went and played Adventure Golf and had a great time whilst we waited. We were text as soon as our table was available. The restaurant are great at social distancing and it was nice. The food arrived quickly and tasted amazing! The one thing that I didn’t like was the fact that there was no kids menu. If there had been it would have 5*. That aside, we will be going back :)

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Caz_1410k . 2020-08-04

MORE AT TripAdvisor

Charged me for my free NHS pizza after 2 hours queueing.

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Ben Turner . 2020-05-17

MORE AT Google

One pizza and hot wings they tried to charge 35 quid !!!

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Roy Goodson . 2020-04-04

MORE AT Google

Thankyou for our free pizza! (For nhs staff) It was very busy with long waits but the pizza was delicious!

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MrBrightSide636 . 2020-03-21

MORE AT Google

Absolutely shocking! Clearly don’t know how to handle.... busy! I’ve never seen so many disappointed customers in one store! After the first initial hour and half of waiting for delivery, I decided to go pay the store a visit. When arriving at the store to see at least 10 people behind the customer and not one of them standing out to be a manager, I asked the question myself. Not even an apology or explanation as to why my food had been waiting 1.5 hours for delivery. Then they made me wait another 20/25 minutes for my order to actually be ready. To then getting back to finding the order not to actually be correct!

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Lizzy Hughes . 2020-03-21

MORE AT Google

Been trying to contact store for 35 minutes, phone just ringing and ringing or engaged. Very poor

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stuart mawer . 2020-03-20

MORE AT Google

Visited in January before visiting the cinema, ordered a chicken pitta and a wrap, we did want spicy rice but they had run out, when our meals arrived my daughters pitta had no chilli jam or mayo in, the wrap was so dry she couldn’t eat it, my chicken breast pitta was poor value, smallest chicken breast I’ve seen in a long time and the one lettuce leaf and 2 tiny bits of sun dried tomato looked lost, next to no medium coating on the chicken, absolutely rubbish! Disappointed and annoyed that we were not advised when ordering and paying, I complained, only to be told they had run out of loads of stuff! No offer of a refund, nothing! Very bad customer service and poor quality food. The pittas used to have shredded salad/cabbage to pack them out, now a limp lettuce leaf and a scrappy bit of sun dried tomato is a real let down. Won’t be back

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Jofrod . 2020-02-12

MORE AT TripAdvisor

New store at Xscape leisure complex in Castleford,obviously still very clean,tidy and bright in store. The staff are very friendly and greet you with a smile. Very good Domino's pizza and food as is standard with all outlets. Pricing is mid range and certainly cheaper than Pizza Hut. The location is great,and there is places with benches to sit and eat inside,with USB charging points for your gadgets. Highly recommended.

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Matthew James Hemingway . 2020-02-08

MORE AT Google

Spent £15 on two single chicken Pitta one hot and medium they came very quick but when arriving the pitta had two large lettuce leafs and rammed full of sun dried tomatoes. The chicken in the pitta was 3 finger width and dry but somehow chewy still, most was wasted. The girl on the till was very down her nose and ending every sentence with "hunnnyy" Whilst eating food the same girl came by our table and started sweeping around our feet. Will not be returning.

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t0rrank . 2020-01-07

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I have visited this Nando’s many times in the past and indeed left positive comments however my most recent visit three weeks ago was a complete let down. Let me be honest the food was of a good standard however the portion sizes for what they describe as Large sides were abysmal (18 fries and a saucer of coleslaw Before this post I emailed the Castleford restaurant twice for their views. I was very polite and received automated responses saying they would get back to me within ten days. To date nothing at all. A total disregard of customer comments or satisfaction. Just a note if your hungry this is not now the place to go at Escape Castleford

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MicknAnnDoncaster . 2020-01-06

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Never been to this place before and probably won’t again, not because I didn’t enjoy it because I did. It’s just that the age group seemed to be of a younger group which is fine but not for me.While we were the my Wife had I think a Chicken Wrap? and I went for 10 yes 10 Chicken Wings and I have to say they were very tasty and succulent as can be, I really nice treat for us with our family 10/10

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danny t . 2019-12-30

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Just started using Domino's at Xscape and both times the pizzas were great. No complaints.

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Billy Shields . 2019-12-30

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Worst Domino's ever - period! Rude staff, appalling customer service, cold disgusting pizza 🍕 Avoid.

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Mike Bedford . 2019-12-25

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Pepperoni passion is like cardboard and dripping in grease

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Sam Marcon (MC) . 2019-12-05

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The chicken and sweetcorn pizza gave me and my partner food poisoning!! I called to leave a complaint, I spoke to a lady who said she was the manager, promised a call back by either her or the area manager, no call whatsoever. Called again in the evening and spoke to another manager called oozi, he said there was no female working that day, I expressed I had spoken to someone about the above and he cut me off, raising his voice saying you can come down and I show you the rota if you dont believe me, he then went on to apologise promising me a call back from him or the area manager, it's been 2 days, no call back. Discusting hygiene to cause food poisoning, disgusting customer service, confrontational staff with empty promises to top it off.

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arran jeffrey . 2019-11-20

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The food was ok but the portions of fries were smaller than other Nando’s we have been to, staff ok but look a bit fed up and lack enthusiasm, overall the whole place could be a bit cleaner as well.

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Ted L . 2019-11-19

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Mmm the chicken was amazing and plenty of it, the staff were friendly n spoilt for choice, very clean will be back again

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debbiegY3603SY . 2019-10-27

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Thighs were charred and tasted amazing. Fries fresh and hot......but! I have to take a second to talk about the tall, buff stud with the dreamy blue eyes and toned physique who took my order today. I'll take him to go! Thanks guys. I'll of course be back....for the chicken too!

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leebooflew . 2019-10-15

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Have always enjoyed their chicken but sometimes wanted different sides and salads and my wishes are granted. Now theres lots to choose from and I can vary my order. The salads too are great and i can add my choice of meat or be veggy. My partner goes mad for their spicy rice. Staff are always really good if a little distracted chatting etc but that's the joy of youth. Thank goodness for the NHS discount i get to come with my work colleagues too and the rose wine choices are great.

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solosandy2014 . 2019-10-10

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Arrived at the Xscape restaurant to be greeted by an awkward member of staff who looked up from her clip board of her 'doodling' to say "It'll be 20-25 minutes" - I'd not even opened my mouth at this point. I could tell that obviously the Manager had decided to stick Carole Smiley on the Front of House tonight then, fabulous!Eventually, after Carole had finished her 'doodling' of her creation she decided to seat us. To be fair, she was relatively nice at this point until I asked if we could a) get some menu's and b) also get some mayonnaise. Carole was furious at this request and replied back with a sigh and a moan before dragging herself to the counter. The poor arrived cold and to be quite honest, I wish we'd have saved money and actually gone to McDonalds over the car park instead. It was a burger garnished with lettuce and a beef tomato on a cold (and I mean cold!) burger bun, like Carole had just defrosted it and whacked it on my plate. Unfortunately, we didn't have the opportunity to vent our issues regarding the meal to Carole or one of her colleagues due to not being approached for the duration of our sitting - our Nando's chicken stick remained standing to attention on our table even upon our departure ( I think Carole must have had a problem with the Nandos chicken stick, too!). When we was leaving, there was no sign of Carole so we assumed that Carole would be screaming to herself in the kitchen given her mood. There was a young male behind the counter that was just talking and lent on/over counter, even when taking our orders at the till. The staff there are majority around college age, so I don't think they really give much effort to there jobs as on this occasion they was stood around congregating near the food collection area or near the tills or drinks machine, basically - anywhere they like.

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ecc570 . 2019-08-14

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Customer service shocking , standard of cleaning shocking , food barley edible couldn’t wait to get out of this establishment. Will never return

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Chelsea B . 2019-07-17

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Well the title says it all, yo7 get what you pay for. Go once a week at the mo. The service is always good. The food is good, wish side were a tad bigger. The chips portions are good, it all the other stuff. Large rice is not large. The BBQ sauce is delicious. I get a platter, which does 4 portions okay

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katheerine E . 2019-07-04

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