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4.3

Based on 72 opinions finded in 1 websites

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Nº 122 in 404 in Basildon

Score
OpinionsNoteGoogle724.3

comment_iconOpinions

Great food. The manageress with whom I have had the pleasure to deal also hails from South Africa and aptly brings the spirit of peri peri hospitality in abundance; on one such occasion I missed to mention a drink in my order placed with her and so rejoined the queue however she saw me at the end of the queue, asked what I forgot and took my drink order straight away. Today another great service with the order delivered in good time!

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Vik . 2024-11-17

MORE AT Google

Food is really tasty if you're into the taco-like experience. Sauces are interesting. Price is very fair. Would recommend for a family with small children looking for fun vibe.

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Henry Cha . 2024-09-04

MORE AT Google

This is a big restaurant with high ceilings. I like the ambience. The waitress has a warm welcoming smile and very accommodating. Food is just amazing, no question about it.

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Joel Tabudlong . 2024-08-13

MORE AT Google

Absolutely useless, half of my order was missing and they didn’t want to help at all!

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Lauren Hill . 2024-07-02

MORE AT Google

I got a delivery from this Nandos. What kind of brain dead simpleton from a hillbilly trailer park public school, decided in their infinity wisdom to ship the freasly cooked hot chicken on the cold salad. Surely such an act is covered in Nandos Training video on "how not to be a God Damn moron". Seriously.. I understand the need to save the environment, but you killed 50 million trees with just my 1 order. surely you could have killed just one more to great oak and separate the hot and cold segment of the salad. It was the worst salad I'd ever eaten. I decided to fish out the brown and moldy 6 day old iceberg lettuce out of the food waste bin and eat that with my chicken, as it was slightly more appetising. Please maybe reconsider your delivery methods for foods that have both hot and cold elements. Anyway everyone else's food was delicious and enjoyable.. just sort it out Nandos... come on.

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Daniel Bearham . 2024-06-07

MORE AT Google

Fast service, good food, lovely staff. Great ice cream

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Stephen Aguilar . 2024-05-25

MORE AT Google

Don't normally write reviews but food is amazing here every time I go and the staff are so lovely 5*.

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Kerry Hall . 2024-04-24

MORE AT Google

I’ve been to many Nando’s but my favourite one is Basildon town. Never too busy, food is always the best and the staff are impeccable.

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IPARKTHEBUS . 2024-04-11

MORE AT Google

Came in for a bite to eat. There were two of us, got seated on table 24, person I was dining with made a mistake on our order, the team were willing to adjust to us on the fly and gave us what we missed (a starter of Halloumi) and told us not to worry about the cost, however in return I left a tip that should cover the cost and then some, thank you for your great service and amazing food

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I am Potatius . 2024-04-08

MORE AT Google

From the moment I stepped into the restaurant, the service was attentive and welcoming. The highlight of the evening was undoubtedly the chicken, which was cooked to perfection and bursting with flavour, leaving me wanting more 😋. Although I found the menu a bit confusing at first, the quality of the food and the overall experience more than made up for this minor inconvenience. My visit was certainly enjoyable, and the food met all my expectations. I’m looking forward to returning and sampling more of the delightful dishes this establishment has to offer.

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Oliver . 2024-03-28

MORE AT Google

This is the best Nando’s in the area. We drive from Southend as the food is always spot on and the staff are always nothing but lovely! Couldn’t ask for much more! Thanks to your team! :)

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Dan Mattz . 2024-03-21

MORE AT Google

Food was good. Chicken had crispy skin. Even gave us a takeaway box to take home the leftovers. Definitely will return when I'm in Basildon.

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Scott Roadnight . 2024-03-10

MORE AT Google

Went here for some lunch with my mum and our service from Tyler was phenomenal. He was incredibly kind, attentive, and made our dining experience more enjoyable. Thoroughly had a pleasant time!

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M I . 2024-03-08

MORE AT Google

Nothing beats the pleasure of being treated like a king.. Anabel. Your amazing thank you...

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Rany . 2024-03-01

MORE AT Google

My new favourite Essex Nandos. Less busy than Lakeside/Festival Park on a Friday night. Attentive service from friendly staff. Good food as always!

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Henry Nnajiuba . 2024-02-24

MORE AT Google

We decided to go to this Nandos after watching a film at Festival Leisure Park as the Nandos there had a 30 min wait. This was a Sunday eve. It only took us less than 10 mins to drive to Nandos at East Sq. We were glad we did. On arrival we were greeted warmly by Ralf who gave us all the information we needed and escorted us to our table having first requested where we would like to sit. We were then greeted warmly by Summer who gave us some time to order and we decided to use the QR code to order our meal. Summer was very attentive throughout our visit and frequently checked all was ok having delivered the food quickly and with a smile. It was quite quiet when we first arrived but did start to fill as we were leaving. Our experience here on our first visit was excellent. The food was very good, hot and arrived quickly but the experience was made better by both Ralf and Summer who gave first class service to us that evening.We will be returning regularly. Hopefully once the Cinema opens in Basildon, the area will have more life.

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Mary Scannell . 2024-02-20

MORE AT Google

Food was perfect. Waiting staff very polite and helpful however when you order and your starters arrived alongside your main meal. It's disappointing as something has to go cold or uneaten. Otherwise very nice. Could have had 5 stars across the board if not for that.

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shane varty . 2024-02-10

MORE AT Google

Great service and lovely staff, working today would definitely recommend this Nandos.

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Sj Holland . 2024-01-24

MORE AT Google

Enjoyed vegan burger in pitta bread and Gingerella to drink. Also had spicy rice and fries. Delicious. Colourful and clean restaurant and toilets.

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Heather Watts . 2024-01-23

MORE AT Google

Very slow service, desert served cold , tho the food was nice and hot so didn't mind waiting for that as obviously cooked.fresh

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Sarah Rixson . 2024-01-13

MORE AT Google

Food in here is very nice. The staff are friendly and the atmosphere is chilled. Visited after the pantomime near by just before Christmas.

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Daniel Shrouder . 2024-01-12

MORE AT Google

Come here frequently with my Dad we both love Nandos and this has got to be one of the best nandos locations I highly recommend coming here to eat

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Shay Nolan-Fox . 2023-12-18

MORE AT Google

Good food in a friendly environment

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Beverley Abel . 2023-12-06

MORE AT Google

Just went to the new Nando’s at Basildon East Square to pick up a delivery. The burger was missing from my takeaway when I got home with it, the chips are ice cold, the wings we got are cold and barely cooked. The chips weren’t cooked through. I give a 2 star for service because the girl I called and complained to has refunded my order but only an extra star as she blamed me for the food “not travelling well”. The food has travelled 5 minutes up the road, I normally go to a Nando’s further away to pick up food and it’s still piping hot when I get home. They said they could speak to customer services because they can only refund my order, not sort out my reward points I used on the burger (that isn’t here). Absolute shambles - not surprised the restaurant was completely empty, not one person in there.

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George Tatnell . 2023-12-03

MORE AT Google

The food is always good, but if you want friendly service, go next door.

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zac gaming boi . 2023-11-28

MORE AT Google

Th food was tasty and the staff was very helpful, professional and friendly. Definitely going again. Thank you.

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Love 2 travel . 2023-11-06

MORE AT Google

Lovely young man welcomed us, made sure we knew where everything was and as it was early evening and quite quiet gave us pick of seats. He delivered our meal, came to check everything was ok and as we left thanked us for visiting and wished us a good evening. Overal a pleasant experience

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Liz Rowan . 2023-10-28

MORE AT Google

Nice new Nandos, great atmosphere and service, the staff went above and beyond to accomodate our kids birthday party. Thank you!

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Diana Talyanina . 2023-10-10

MORE AT Google

My recent visit to Nando's was a delightful experience from start to finish. The ambiance of the restaurant was warm and inviting, with a lively atmosphere that made me feel right at home. For my meal, I opted for a combination of dishes that left me thoroughly satisfied. The Halloumi Sticks & Dip were a perfect start to the meal, offering a delightful mix of crispy and cheesy goodness. They were served with a tangy dip that added a burst of flavor to each bite. The spicy rice was a fantastic side dish that complemented my main course. It was cooked to perfection, with just the right amount of spice to give it a satisfying kick without overwhelming my taste buds. The fragrant and flavorful rice was a standout. The garlic bread was a winner as well. It was toasted to a golden brown, and the garlic butter spread on it was heavenly. The combination of crunchy bread and rich garlic flavor was simply mouthwatering. What truly stood out during my visit was the exceptional service. The staff at Nando's were friendly, attentive, and prompt. They made sure I had everything I needed and provided recommendations when asked. In summary, Nando's not only offers delicious dishes like the Halloumi Sticks & Dip, spicy rice, and garlic bread but also provides a welcoming ambiance and top-notch service. Whether you're dining with friends or family, Nando's is a fantastic choice for a satisfying and enjoyable meal. I'll definitely be returning for more of their flavorful offerings and excellent hospitality.

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Shiva Chaitanya . 2023-09-20

MORE AT Google

This is one of the 'Best' Nando's outlet. Go there for your healthy meals and for their bottomless coca cola stand. I love it and I know you will love it too.

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Kelvin Okonma . 2023-09-10

MORE AT Google

Received a complete wrong order from delivering on deliveroo plus missing items! Just fancied a fino pita with halloumi but the employees clearly had other plans :/ plus chicken was stinky…will not be ordering from here agsin I’m left hungry, been had off 13 quid but entirely 30 quid out of pocket due to lazy staff

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bonnie saunders . 2023-09-06

MORE AT Google

Was served by Summer/ great customer service and friendly! I haven’t tried the food yet as I’m waiting to take it away but wanted to show gratitude towards Summer’s great hospitality!

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Dannika Jeffery . 2023-08-17

MORE AT Google

Nice atmosphere, and the meals were on point

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Olayinka Ogunsola . 2023-07-29

MORE AT Google

Really great service from Rayf, attentive and made sure we were happy throughout. He’s a credit to Nando’s. Thank you!

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Chris Cleaver . 2023-07-28

MORE AT Google

Loving the modern look. Foot is as Good as always

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Adrian Russell . 2023-07-20

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The manager Sarah was a delight to talk to. Had half a takeaway order missing and she sorted this out for us instantly! Thank you Sarah❤️

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Luke Bell . 2023-07-19

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Katie and the team gave us great dining experience. Loved the food and the atmosphere.Will visit again.

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hardik patel . 2023-06-21

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First time having nandos in basildon usually go to Upminster or somwhere else but this was brand new so we went for it...so bit bullet and spent close to £60. Wot can i say wasnt that busy 7pm, got seated and served with ease, food came to table quick, it was tasty and fresh,very pollite.... But hopefully this wont change when cinema opens to everyone hmm

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Harry . 2023-03-31

MORE AT Google

Very expensive for fast food that you order yourself

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Pat Ridley . 2023-03-16

MORE AT Google

As per usual, the quality of food is excellent and the staff are friendly and helpful. Definitely recommend this Nando's! Fantastic atmosphere, lovely interior design.

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Alesia A . 2023-03-09

MORE AT Google

First time visiting this Nando’s. The service was brilliant from the blonde lady who we recognised from the Eastgate restaurant that has now closed. She couldn’t have been more helpful, and explained everything we needed to know. The food was tasty, and will definitely return. This is more spacious compared to other Nando’s in the local area.

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J Gra . 2023-03-05

MORE AT Google

Chicken was soggy instead of crispy, and it felt like we were in a food court. Nandos usually section off areas really well but not in this restaurant. Staff were great!

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Tara Clark . 2023-02-18

MORE AT Google

Amazing customer service, I will keep coming back to this one as long as Rafe is working in store! Best customer service ever had from nandos in the last ten years

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Sam O’Shea . 2023-02-16

MORE AT Google

Want to say thank you to Rafe for helping me out with an issue I had with my order. Customer service is top key every time I’ve been there:)

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Yazmin Wheatley . 2023-02-12

MORE AT Google

Nice chicken..New restaurant with lovely staff

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tysa beckwith . 2023-02-12

MORE AT Google

I hadn't been to a Nando's for years (as I hadn't rated them) but so glad I tried them again. Lovely food, plenty to eat, and a fair price too. Would have given them a better rating for "atmosphere" but, as the cinema hasn't yet opened, there was hardly anyone else dining. That said, this meant that the service was exceptional!

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John McCormick . 2023-01-16

MORE AT Google

Staff were all friendly and welcoming, service was fantastic, food was delicious. It was busy , but comfortably busy. A nice new addition to the town center. Will definitely recommend and return 👍🏻

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Gemma Jackaon . 2023-01-15

MORE AT Google

Amazing food Amazing customer service Would eat here again The staff were amazing and efficient

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Riley Hall . 2023-01-07

MORE AT Google

Wouldn’t even give it a star was awful. Food chicken was dry and tasted like old boots. had a share platter was enough for 1 person expensive for what I actually got most awful Experience manager was useless 👍🏻

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Sophie Gannon . 2022-12-31

MORE AT Google

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