Nando's in South Lanarkshire

Feedback on Recent Dining Experience. I am writing to express my disappointment with the service my family and I received during our recent visit to this restaurant. Unfortunately, our experience fell well below the standard we had anticipated. We placed an order for a family of four, but the visit was far from satisfactory. Initially, only one adult meal and a portion of chips for the children were served. The garlic bread, side orders, and the second adult meal were missing. By the time the rest of our order was still outstanding, my partner had nearly finished her meal, and the children had eaten all their chips, then had to order more so that they were not sitting with nothing. I approached the staff three times to inquire about the missing items. The response I received from the manager, Thanos, was highly unsatisfactory. He explained that other orders, including takeaways, were causing delays. I pointed out that prioritizing dine-in customers, especially when their orders were incomplete, should take precedence over takeaway orders. However, his response lacked urgency or concern, and he simply walked away after stating he would "watch for it." After waiting for an additional five minutes with no progress, I requested a refund for the items that had not been delivered, which was processed. I would like to acknowledge and thank two staff members, Lee and Daryl, who were empathetic and offered cake and complimentary ice cream for the children to help mitigate the situation. Their efforts were appreciated and made a poor experience slightly better. However, despite their kindness, the overall service was disappointing. We left the restaurant dissatisfied, and I regret to say that we will not be returning. I hope that this feedback is taken seriously and that improvements are made, particularly in terms of managing and prioritizing orders and delivering a higher standard of customer service.

Il locale si trova attaccato al centro di Hamilton, è sopratutto un hamburgeria e cosi ne abbiamo provati due, buoni e prezzo onesto

Me and my friends walked in as the lady approached us and said “what age are you” my friend says 14 and I say 13 (the truth) she then says we can’t sit as there not licensed for it as they sell alcohol. So what your telling me is a 14yo can be sold drink?! I’m upset and very disappointed. We told the lady we were there last week and she says we’ll you shouldn’t have been.

Poor quality service from this nandos branch, dirty glasses, orders wrong with no apology from staff

Second time here, and not disappointed again. Food was really good, much better than the Nandos in StEnoch Glasgow, and East Kilbride. Staff were really good. Ordered via the app, and were told that my half chicken would be delayed by about 20 minutes, but they gave us a complimentary order of garlic bread. Food arrived quickly, less time than the non delayed one in St Enoch's! We both loved the food. Two meals were delicious. One thing that we liked was they now have individual sachets of peri peri salt so you can add it to your chips. Why the 4 stars? Well when I opened my menu it had a lot of sauce on it from a previous customer, and the table was very shoogly. Never mind, will definitely be back to Hamilton Nandos. Great food, lovely staff, and a nice atmosphere in the restaurant.

Restaurant was freezing cold. Servers were rude and generally disinterested. Sent food back as chips cold only to have it reserved with chicken cold. Worst meal we have had in a long time.

First time visiting any Nandos restaurant and given my experience of this place it will be the last. decor looks dated and was filthy of dirt and dust. Went to collect cutlery which this was all still dirty. Ordered double chicken burger. Chicken itself was OK but the bun was awful. I could have thrown it at window and it would have smashed window easily it was rock hard. very disappointed given the reputation of the place.

Food was very good, good portion sizes and served relatively quickly. Our server Sammie helped to make sure that everything was to our liking and made sure we were happy with our food and she offered to get us any condiments if we needed.

Travelled through here as we were going to the cinema, but I wish I hadn't entered the restaurant, seemed friendly at first but when I got up to order I was pretty much on the strangers lap next to me the tables where that close! Ordered our food which came to £50 odd for 3 people and told a 20min wait for half a chicken to be cooked which is completely fine but then asked a staff member if it was possible to be moved as we where to squashed in at our table as there was obvious booths free to which she replied there's a que system and people are waiting for them and offered me the same table I already had but on the opposite side of the bench which is just stupid. I atleast expected her to try a little to accommodate us and if say another seat came free to try move us but she was not any help whatsoever so end of that.. then waited over 40mins for food, two of our dishes sat on the hot plate for atleast 15+ mins and I then watched them be reheated but was still barely warm when i received it.. just absolute joke service and will not be back!

Time to get a grip Nandos! Empty tables click and collect available but I can’t come instore and use 1 of your vouchers at dinner time 🤬 3rd attemp

The staff went over and above to make sure there was something available for everyone with different dietary requirements. Great food & great service!!

This was a great find under the hotel I was staying at in Hamilton. On a weekday evening the staff were glad to see me I think and I was served promptly and food was hot and good. I would recommend if you are in the area.

I booked a table for yesterday for 8 people when I was on the phone the lady started laughing when I said it and then once we got there there was no table booked or anything

Went here with my girlfriend, friend and her 5 year old son. We were quickly seated by a friendly face and quickly decided what we were eating. My friend and I went up to order and it wasn't any problem that we were ordering separately. Our food came pretty quickly and it was all as we ordered and was nice as usual. It's a good price for the portion you get! Would go back.

Overall it was a good meal, service a bit slow but with a smile. Was quite busy, so the slow service can be forgiven.

Lovely friendly man took my order a plus but some food was cold and what was warmish was substandard. Soggy chips etc. Been a few times before and had a much better experience - wonder what's changed? Also didn't appreciate the overwhelming smell of lemon disinfectant that permeated the dining area - it was 6.30pm. That was our signal to leave. No excuses, no second chances - we won't be back.

Food took forever to arrive, wasn't even that busy. Staff looked like they were extras from shaun of the dead!

I love Nandos food and have visited several of the restaurants. Hamilton is the one nearest to me and my daughter and I visit approx every couple of months. Food has never disappointed and always tastes great. Staff are lovely too.

Visited last night with a relative from the USA. I was looking forward to treating them to their first Nandos however it’s sadly not as good as it used to be. The staff were friendly and helpful but the restaurant was freezing & the food took 30 mins to arrive. When the food came the mash potatoes were hard and the pita had barely any sauce. My dads chips were cold and my salted-peri chips didn’t even have any seasoning. Lastly, my dad had paid for a cappuccino which never came so we had to ask the waitress. Overall a disappointing experience after me hyping up Nandos

What a disappointment, we were seated next to the toilets at first in a far from full restaurant, when we asked if we could have a booth we were told they were for larger groups, so we took a small table, then a single guy was seated at one booth and two guys were seated in another. I wouldn't have cared but there were lots spare and stayed spare whilst we were in there.Any way after standing in a queue for 10 minutes we ordered our food, we waited and waited and after 40 minutes and a complaint from us and several other dinners also waiting, our food arrived.Well, my corn on the cob was black in places and very overcooked, the chicken breast in a bun was very over cooked and the bun was stale. The chips were the best part of the meal but I've had way better in any works canteen.I wasn't asked how my meal was, I had to stop a passing waiter or was he possibly management, not sure, but he was very apologetic and He said that they were short staffed with staff off ill. He replaced the corn on the cob and gave us some voucher for free something that could only be redeemed at that restaurant. We left the vouchers. I was possibly the oldest person in there , but are the younger generation happy to accept very poor quality food and pay a stupid amount for the privelidge, they are welcome to it.I will show them, I won't be back.Sorry for the rant

Visited tonight after a couple of years, what has happened to Nando's?Start of the meal ok, ordered and starters arrived, although choice of starters limited due to most being 'sold out'. Unfortunately the main course also arrived 4 minutes after the starter and the 'guy' seemed a bit perturbed when it was sent back. Starter finished and main brought back - Cold! Took back to the kitchen, not refired but appeared to have been reheated in a microwave. No apologies and to be frank, Nando's seem to have become complaicant with regards to customer service and dealing with service shortcomings.Probably won't be back, but I guess Nando's will not be bothered.

We visited here as a family of 4 to celebrate my Son's birthday and were impressed from start to finish. The atmosphere is warm and friendly, the service top class and the food is quality! When I announced my Daughter had a dairy allergy we were attended to with the utmost care which is unusual and unexpected! We had a fabulous visit and felt well looked after. Nothing was too much trouble and the staff really made our visit memorable. The food tasted great and it's nice being able to see it's all freshly made. I often regard Nando's as a fast food restaurant however this felt like a special dining experience and we will definitely be back again soon!

Fitted a family of 3 in straight away on a very busy Saturday night. But of a wait on food but it was busy and it was worth the wait! Delicious sunset burgers, both cheesecakes beautiful and the mango sorbet was gorgeous also.

We ordered a collection on Saturday night and it was fab. We both had the half chicken spicy chips and rice. Was a little dissappointed with the portion sizes of the chips and the rice in the boxes. Was delicious though.

Visited yesterday about 4pm Very welcoming staff, young gent was very pleasant. Didn’t have to wait long before our meals were served. Highly recommend

I’m not the greatest fan of Nando’s, but it’s basically fast food, with a restaurant feel. It does frustrate me that you’re expected to go up to the counter to order and pay. Ordered a small can of Pale Ale £4.25, I feel that’s excessive, I’ll probably only visit when I fancy some fried chicken where the restaurant can state where they source their chicken, which to their credit Nando’s can...

Stopped by Nando's Hamilton on the way back from picking my sister up from work for a takeaway. Was told about 10 mins when we placed the order until it would be ready. 20 mins later I looked over and saw what looked like my order being place in the box for takeaway. A further 10 mins after that they finally brought us our food for it to be cold to the touch. Not impressed. When we mentioned this they put it back on the grill for 30 seconds as if this would make it hot again. Got home less than 5 mins later to have to put the lot in the microwave

We treated our daughter and two grandchildren to a meal here....their choice! The kids enjoyed it but I have to say we as grandparents didn't particularly and neither did Mum! The food filled us up and was edible but I'm afraid we won't be in a hurry to go back!!

Good was good; however it was freezing inside. We did say to the manager who sqid it was the aircon which he couldn't change. He seemed genuinely interested and was sorry; however we sat freezing eating our dinner with our jackets on. I will not be in a rush to go back to this Nandos because I hate being cold. However is is close to shops and cinema.

We visited Nandos last Thursday because it was handy for visiting the cinema. One of our party of six is gluten intollerant. I asked the person at the till if the starter was and what meal was suitable. He went and spoke to a female in a lilac shirt who obviously told him to look up the manual. He was eventually able to help us but on a recent visit to Clydebank we were told every gluten free order had to be signed off at the till by the manager to double check this was put through correctly. This didnt happen but the foor arrived and was ok. Our party had to ask someone to clear our table as we were expecting our sweet to arrive. After 15 minutes we asked for a refund on the sweet as we could not wait any longer. It was only a case of removing tarts and brownies from a display but as there was no sign of this happening we were going to be late for the cinema. We did get a refund but will certainly not be returning to this Nandos. One hour and 45 minutes for a shared starter and a main course seems a bit long.

We popped in on the way to the cinema. Our food came quickly and it was perfectly fine. It is what it is - better than most fast food outlets, although personally I think it’s expensive for what it is.

Ordered online to pick up food at 8.05. Chicken, chips and wings, does not seem too difficult however, staff could not follow through to have it ready on time. First of all they forgot the chips, then the wings.. queue was building up whilst both staff members tried to sort out mix up. Left restaurant at 8.25.

Popped in with my sister for a quick lunch food was good staff friendly and quick. We go quite often and we are never disappointed.

Food is amazing great prices and great portions. Great for kids too plenty to choose from. Love this place

I absolutely love Nando's! I have enjoyed every single visit to this restaurant (I have been quite a few times!) The chicken has always been juicy and delicious, chips are lovely and mash is unbelievable! Will definitely be visiting again!

Not one of the best, thats for sure. Dry chicken, staff more interested in laughing and joking rather than working. Not a very nice experience. I was also in one in Glasgow, and the foodwas the same there, very dry.

meal after work with some workmates, the food was good, but they were slow at clearing the table, Left room for a sweet as they are always good

A first visit for me.. A chirpy fella unlocked the doors for us, mentioning that he didn't realise it was past the opening lunchtime... We were first in, and placed against a wall....nice view not, with the entire venue empty eh? Food nothing special, a couple of veggie burgers and spicy chips.....with water... Nah, I won't recommend or indeed be back....must try harder guys, unless your actually wanting bad reviews?

Staff are lovely and were very friendly/helpful. Nando's in general: food is okay, can't get excited about grilled chicken. The hot option is not hot at all.

After having being busy all day and not feeling bothered to cook we decided to drive to Hamilton to Nandos for a quick supper before the plan to get ready to return to work after the festive period.

Went here for lunch other day and yea was busy was placed at table 17 right in the corner next to the staff round table at the window where the managment team like to sit and relax in view of customers.

It’s like the chicken stays the same but wears various kind of sauces and it is amazingly tasty. Specially love the garlic and wild herb ones.

Had a great chicken meal, albeit expensive. There was plenty of staff on hand they were friendly and helpful, having to wait in line to reorder is a pain. The tables were cleared and cleaned after every customer, however, no one cleared the floor area. The menus were filthy your hands "stuck" to the paper ! !

Nandos is an excellent place for an informal get together and excellent food. Great options for different dishes. Cooked to perfection.

My daughter, her boyfriend and myself stopped off at this branch of Nandos. We asked for a table for 3 and were told we'd have to wait for 15 minutes as there were no tables available. We went to sit in the seating area and my daughter noticed a table for 4 (table 5)was empty and clear. She went to the girl and asked about the table and was told we couldn't have it as there were other customers to be seated before us. The girl came over to the seating area and took a party of 3 away but sat them in another part of the restaurant. The rest of the people sitting in the seating area were all tables for 2. We waited as all of these couples were given their tables. We waited for about 15 minutes as we were told we'd have to wait and lo and behold she shouted us and escorted us to.....table 5!!!! Just what point was she trying to make???? I'd have thought that a busy restaurant like that would be glad to get you to a table and seated asap not refuse you the table you enquire about, make you wait 15 minutes and then eventually give you it anyway.!!! Not impressed. The food was fine and the other lady who served us was very nice. Before I left I visited the ladies toilets and they were very untidy. A few puddles on the floor, bits of toilet paper scattered around and one or two of the toilet roll holders lying open. I went into one cubicle and as I was leaving noticed the toilet brush was in a disgusting state. Health hazard! It didnt take one day to get in that mess!!! It costs about 60p in B&M; or Home Bargains for a cheap but clean toilet brush and Nandos I reccomend you need to change your toilet brushes a lot more frequently than you do!

Buena comida, ni servicio, precios altos. Personal amable en el punto; es un fastidio tener que levantarse a media comida para pedir más bebidas cola mientras su comida va frío.

Organizó un grupo de 11 niños y 2 adultos a visitar Nando en Hamilton como parte de un final de la Escuela Primaria regalo para nuestros niños P7. Reserva en 15 de mayo para 13 personas para cenar el 19 de junio y llamó el viernes 16 de junio para revisar que todo estaba en orden y adivinen qué no nota de cualquier reserva! Mensaje a la izquierda con el director en contacto conmigo y después de esperar casi cinco horas (escuela secundaria de salida a las 15:00 horas) tuve que llamar de vuelta a las 15:20 para hablar con el gerente. Reserva ahora se ordenan. Le dije que estaría pagando con el registro dijo que necesitaba para buscar dentro de esta. Me llamó hoy (lunes) a las 11. 15:00 a decir hora no serán aceptadas. Nando no aceptamos cheques y nunca he! Seguramente alguien que es un gerente debe saber o no aceptamos cheques de Nando, pero más al punto - quien toma una reserva lo marca en el libro! Muy decepcionante.

La primera vez que estaba allí, bonita decoración, tuvimos que esperar 10 minutos para mesa, el personal muy amable y servicial. Hay mucho para elegir. Habían compartido con los niños de ala ruleta plato principal que era vino. Patatas fritas saladas genial Peri Perri

Mi amigo recientemente celebró su cumpleaños en Nando's. Su compañero respetuosamente le preguntamos al personal si había alguna promoción/gig para gente celebrando su cumpleaños en el restaurante. Aparentemente, el personal respondió en un grosero, y fue como se insinúe nos mendigos pidiendo un descuento. Buena comida pero muy horrible servicio al cliente.

Visited this branch Nando's in Easter Monday.. it was very busy so we were told table will take about half an hour to get ready and if we want we can come back so decided to come after half an hour. Order our food and one of the staff came and told us that half chicken has finished could you Order something else instead of this. Staff are very helpful but the cleanliness and food is just average..

Just doesnt live up to other branches, Nando's is a little overrated in general (and overpriced) but nevertheless the service tends to be great and the food tasty. The staff in this branch are pleasant but a little disinterested and the food always seems to be very dry. My order came out wrong and my corn on the cob was horrendously burnt, also the pittas seem to have got much smaller and everyone could barely keep their from falling apart, chips were very overcooked also. Not horrendous but not great either.

I've never been to Nandos before so had no expectations. Firstly, didn't know it was semi-self service. Once I'd understood that the rest was straightforward. The food arrived quickly and was very tasty. The portion size was about right. The prices were appropriate. The only real downside was the group along from us making a lot of noise, but hey it was Saturday night. Would I go back?, yes! But not for a date night. Not special enough for that.

We have been a few times between Oct 2016 to present since moving into the area. Consistently something that we are not happy about on every visit. Cleanliness, customer service, food and drink issues. Last visit I saw a member of staff hover her hands over food very closely to heat her hands via the heat lamps at the serving counter.

Nipped in here after the cinema as it's really handy! Food was good although for the third time being in a nandos the order was wrong! I ate what I got and it was fine! My missus is a veggie and they didn't have the option she wanted so ended up with a defrosted soggy piece of soya stuff! To be fair vegetarians get treated badly in most places so she is used to it.... shameful as it is! Staff are friendly and work hard I reckon! I'm Middle Aged and there are hunners of kids eating in here! Which is good I suppose! This fad has been around for a while now but may go the way of Frankie and Bennys shortly!

Let's face it - we don't go to Nando's for "fine dining" but do do expect it to be clean, especially when you are dining with your children.Yesterday the food preparation area in view to the public was frankly disgusting. Food all over the floor, half drunk and empty costa coffee cups all strewn next to the till area also added to the overall grotty impression.There is no excuse for this as the restaurant wasn't even too busy - staff members were too busy chatting to their friends who had came in to visit, than sweeping up the mess. It feels as if its run as a social club for the mostly teenage staff.When the food did arrive - the order was wrong.This branch could be fab - with better management!

We come as a family thinking that we get 20% off the meal due to NHS discount, ordered and paid. Bill £64 received £4 discount (works out at about 6% instead of 20%). Spoke to the manageress who didn't really give a toss! I will not be bringing the family back, as I don't appreciate being ripped off! Food was reasonable (false advertising)

I usually don't rate places like this as you get mostly the same food in any of franchise albeit nice food and very enjoyable but you know what you are getting!Nandos in Hamilton excelled in itself by the service from a wonderful girl called Tyler. My wife called to book a table over the phone and she was greeted on the phone by Tyler who couldn't have been any more accommodating. When arriving at the restaurant the service did not stop there by this same individual. Tyler was working the main greeting area where her customer service skills were excelled. My wife is 9 months pregnant. Tyler got my wife a Cushion for her back and kept insisting to get her cutlery/utensils etc and had a general great attitude towards all customers.This was truly above and beyond our expectations during a family night out to nandos.

Ordered takeaway over the phone tonight. The guy read back my order when requested.On pick up I noticed the order was wrong. Pointed it out to the girl on the till and she "corrected" it. Take way arrived and was wrong! Eventually it was corrected by nice American member of staff but on unpacking back at home everything was cold and one of the quarter chicken was minuscule more like a drumstick!!! Pathetic!

A different format here. Pick your food, order at the bar. Almost exclusively chicken in various degrees of hotness.We took advice and ordered what we thought would fit the bill. Turned out disappointingly small for the price. The chicken was overlooked and dry - overall an expensive and unappetising meal. I left wishing we'd gone somewhere else.

Nandos is quite popular in our family, despite me being a little sceptical to begin with, it soon changed my opinion. I met my mum here for a girly catch up recently. The food was very tasty. However the service was poor, despite many aspects being self service such as queuing up to order at a bar and getting you own drinks. Many tables needed clearing despite there being a large queue of customers waiting for tables. A few members of staff were stood talking instead of attending this issue. When our food came, our starters and our mains were brought at the same time, instead of as a first and second course as we would normally expect, which was no real issue, however our order was incorrect, we explained this to the server who given his due did return to the kitchen to correct this, however we received no apology. We did thoroughly enjoy the meal though. When we asked for the bill, it took a while to come which we let slip as you could see it was a busy time for the restaurant, however when the server came with our bill we felt a bit of an inconvenience and as if they couldn't be bothered. we would probably return here as the food was good, although quite limited selection, and we would give the staff the benefit of the doubt that this was just a bad day.

Went at the weekend and as always the food was very tasty. The staff are always great and the food always arrives promptly. Restaurant is very clean and there is plenty of free parking directly outsideWill definately be returning!

Had my 1st visit to a Nando's restaurant to celebrate my friends birthday. May I say how informative the staff were on ceoliac menu. How pleasant and helpful they were and food was fab.. Thank you for making my friends birthday treat a good one.. will certainly be returning. . 5 star to staff. x

First time I've ever been to a nandos and have to say fair enjoyed it. The plates are plentiful and the peri chips are to die forUnlimited juice refills are an added bonus I must say I love the look of the inside too, very clean and staff friendly Will return

I've been here a good few times and i usually find the food great and the service fast. The only thing id say would be sometimes the chicken was a little too dry or sometimes burnt at the top but other than that my experiences here have always been great

Visited today with 2 others . All deciding on salads . I opted for the chicken Caesar salad , delicious ! 2 others also remarked on how fresh and tasty their chicken quinoa salads were. Helpful staff explaining the ingredients on one of their dishes . Seemed no time from ordering until food was served .

Well visited here late lunch and when we arrived we were showing to our table the guy that served us think he could be the manager was unsure but her was really polite and friendly, we were served at 15mins past and our food never arrived until 45mins past and the restaurant was not even busy but there were hardly any staff on so we were unsure why we waited so long never even get a sorry for waiting. Noticed a group of staff sitting the table booth at the back so customers are suppose to come first, overall the food was good but the service was so slow on this visit

Easy, quick, fresh food! Great to see servers smiling when serving food and taking orders. Good atmosphere, I like the booth set up making it easy to have conversations in big groups. I'd happily eat here again.

Had lunch here today for mothers day. Staff were friendly and provided fast efficient service. Food was the usual good standard.

Visited here yesterday 01.02.16 was greeted by Rachael really friendly smile and very chatty person, was showing to a booth, table was clean and the restaurant was not that busy, meal was good help as the weather outside was wild.Regular Visitor

Decided to give this place a go due to the Nhs discount that is offered. 20% discount sounds good until the manager informed me it's up to a maximum of £4.00 off the bill. Misleading and false advertising. Disappointed and wouldn't recommend. Food ok.

Walk in, no reservation, post cinema outing.Ordered the no bones sharing platter, with 4 small sides.Did exactly as it said on the tin!Free water/soft drink top up's is a nice (Americanised) gesture.Nothing really to complain about, nothing really to rave about.

Visited Nandos today around 1pm when walking in was not that busy was asked by a man who i think was the manager of the restaurant ( how i was etc ) have you been to nandos before etc, been polite, sat down at table 5 just next to the door.Was handed 2 menus ( the original one ) and a lunch time menu. Went to the counter and was served by this friendly and cheery lad, said the meal would be around about 15mins. sitting at the table thinking this place should get free wifi would attract more customers in the future.The meal arrived within 8-10 mins and the meal was lovely , was nippy but ideal after 2 months of not eating at nandos, well the meal was lovely and thank you to the girl called Sandra very friendly and always smiling, but very polite. will be back soon...

My wife and son have been using Nando's on and off since it has opened and rave about it especially my 17 year old son. Decided to try it out and a have a bite to eat before popping into to see the new Bond movie in the Vue Cinema next door.Restaurant was very busy and was advised to come back in 15 minutes or sit and wait by a very pleasant waitress at the front door and guaranteed us a table. Popped out for the cinema tickets and after a five minute wait on our return was escorted to a clean table. As we were handed the Menu , was told there was no Chicken Wings and Drumsticks. There was also no chilli jam my son much talked about for the wraps. So you can imagine we were pretty disappointed a chicken based restaurant with a lack of Chicken !Opted for the half chicken with chilli chips and a portion of kind a chilli processed peas. Service was friendly enough but felt we had to wait slightly too long for our food as it basically was only chicken and chips. Chicken was very dry with a hard skin and was expecting far better succulent chicken. To be honest tasted better in a KFC. My son and wife opted for the wraps and enjoyed their meal.Decided to have a sweet due to a disappointing chicken meal and again was informed two of the Sweets were off the menu. Spending the best part of fifty pounds was expecting better. A shame really as the young staff were friendly and enthusiastic. No doubt my wife and son will be back but I certainly will not be.

A very happy atmosphere. Staff are attentive and helpful. service and food are excellent..'You have your own space to dine without being overlooked by other diners.Quality of food is excellent also.Give it a try.

For sharing?Your having a giraffe, 1 single Chicken breast and 4 Thighs. More expensive than other platters that you really can share between 2.Come on Nando's this is a rip off, you must strive to do better, there are other places to eat.This place used to be my favourite, not now.Will be returning but not for that dish. And not for some time.

I am a regular visitor to nandos, visited this restaurant this afternoon as it had not long opened the doors for service, The guy that showed me to the table was Matthew, good customer service, the meal was ideal filled me up,

Went in there with my wife one midweek afternoon. To be fair it was a bit busy, but not overly so why wait half an hour for our order? Anyway the food arrived and full marks to the waiter. He was very pleasant but no aplogies for the long wait( he probably never knew himself). The food was average but nothing spectacular or out of the ordinary, just grilled chicken on a bun with chips and salad. The checkout girl asked us to try the spices to put on the chips, but alas they did not materialise with our order. Im trying not to be too critical here as the decor and the ambiance seem nice. It is for that reason that I am not going to make a fairly long wait put me off, and yes I would probably go back if I was in the area, but wont be making special arrangements to go there.

Not sure what it's all about????not really my style though.Not a great choice of foods and drinks.found it very expensive and very avarage.Always worry about a restaurant that wants your money on ordering?????

I love nandos, it's great!. The meals are cheap and cheerful with great value and quality. Chicken burger is just to die for along with their cheese cake. Definitely worth a visit.

Well visited the restaurant this afternoon for lunch, the manager guy was very helpful and showed me to my seat, the food was lovley just want i needed.

Went here for dinner on a Sunday night with my wife and daughter (2). We were seated quickly and after we complained about a draft from the aircon this was swiftly turned off.The staff here are always nice and friendly and happy to help.We ordered the humus and chicken wings for starters. For main we ordered the boneless platter for 2 with fries and corn on the cob and a portion of sweet potato wedges. For dessert we had the chocolate cheese cake.The food was tasty and well cooked. My little girl loves the food here. And as a member of the NHS, my wife gets a 20% discount on our food bill.

Visited Nandos in Hamilton with my sister and grandaughter, food was great and the staff went out of their way to make sure we were well looked after. A good visit.

While at staying in Hamilton over night we chose to eat here. It was a Friday evening so it was quite busy with an estimated wait of thirty minutes which ended up being closer to an hour.It was clean and the food met our expectations.

Visited with family. Love Nando's for their food anyway however the waiters and waitresses in this restaurant are always super friendly and helpful.

Visited this restaurant several times now and every time I had an excellent experience with my family. Clean - Friendly - Efficient - Friendly Staff!

Had a family meal great value food was good service is ok. The surroundings are pleasant. Tables turn over fast so no real wait for a table.

Visited this on easter Sunday restaurant was not that busy and were seated at table 19, the service was great from a trainee you would think she had worked there for years, very polite, I asked for double did feel it was not really that much on the wrap, the chips were nice, only part that was a pain person i was sitting with waited wile i ate mine, Your really suppose to serve both meals together.

We popped in with our daughter who knew the ordering procedure. We were aware of the hot spicy chicken but we took the mildest version available and it was scrumptious and will return in future. Staff are kind and welcoming.

I go to Nandos regular n decided to treat my friend before pics , we r still waiting on food staff ddnt put our order thru n not even a freebie not bn back .

Food was lovely but the staff made our visit daughter was on crutches they went out of their way to seat us help with our drinks and bring our meal to us nothing was a problem will definitely be back.

I really enjoy the food from nandos and I will admit I find this one better that the one in Glasgow city centre but some of the staff seem to be too busy playing about when there are customers waiting to be seated. Not great value for money but would return.

Not great value imho. The service is effective, though we did seem to have to wait longer for a table as there did not seem to be enough people clearing and setting them at the time.

Always great food, service & staff here.Its my local nandos & I cant get enough.Great for a take away also when your dying with a hangover and don't want to face the general public!Id recommend the boneless platter- butterfly chicken & 4 chicken thighs- I normally eat one of these to myself after a heavy gym session!

My son and his friends were refused entrance because they were 13 yrs old and not 14 yrs . I telephoned and spoke to manager who said it was to do with the license laws . You still can't drink at 14 yrs old so god knows we're these rules come from . However kids did get refused , but least the kids were honest and told the truth which is better than anything .

Nandos is Nandos is Nandos, as you might expect from such a well travelled franchise. Nandos in Hamilton, just south of Glasgow is I fear, just a little different. My wife and I had just arrived at our, just off the motorway hotel, after 10 gruelling hours of motorway driving and decided, as it was late, to take a chance with the first eatery we came across. We opened the door at 9:55 pm and were expecting to be told that we were too late as they closed at 10:00 pm. To our delight and eternal thanks we were invited in with a warm welcome which could not have been distinguished from the welcome offered to the first customer of the day. We were offered a table which was close to the door, my wife asked if we could be seated a little further away from the door. Without hesitation we were heading for a location which meant the door was nothing but a distant memory. The menu was explained to us and we were then set to order. Our order was taken just after 10:05 pm with no hastle whatsoever. The dish we ordered would take 25 minutes, we were asked if we would like to order something else which was already prepared and when I stuck to my guns and the original order, I was expected at least a moan. On the contrary, "OK sir, not a problem, now is there anything else I can get you" During the next 45 minutes we were treated to a lovely meal, freshly cooked, with a bit of light hearted banter and chat with quite a few of the staff who didn't hover as would be the case in most of the places I have had a late meal in but remained attentive to our needs and even offered little extras.My wife and I left nandos Hamilton thoroughly refreshed both in terms of food and drink and by the first class attitude of an obviously hard working and pleasant group of young people.

I go for lunch with friends here about once a month and the staff and food are always brilliant.A couple of months ago I had a slight problem with my chicken burger and a staff member (Samantha) had came over to check that everything was okay. After letting her know about my issue, she insisted that she wanted us to enjoy our meal and would have a replacement cooked straight away. The replacement was made quickly and was lovely as expected.I wouldn't usually complain in a restaurant so I was quite nervous about saying anything, but Samantha made me feel immediately at ease about the situation and even refused to take a tip from me when we left. This is probably the best customer service I've ever received at a restaurant, I hope Nando's treat their fantastic staff like Samantha as well as they treat their customers!

Went in to enquire about anything nandos would be able to do to help with a charity event I'm organising and the manager was more than happy to help out. Honest generosity. An asset to the community!

Never would have a bad word to say about nandos .. always the same, consistently good. Love butterfly chicken.

Cinema is next door so easy place to go. Warmly welcomed and quickly seated. Standard Nando's fare, pick what you want and order at the counter.Food came quickly and was piping hot and tasty, staff were pleasant and helpful. place was cosy with a nice chatty atmosphere.It's good fast food (not the cheapest) but enjoyable. I hear it get very busy in the evenings and weekends.

Visited 1st Dec Monday Lunchtime to celebrate a birthday. We were welcomed as if we were regular customers. This was our first time to dine here, IT CERTAINLY WILL NOT BE THE LAST!the staff explained the menu and recommended the dishes which suited our tastes, all was clearly explained. The food was served promptly, well prepared, and well presented. The restaurant is clean and nicely decorated. A very pleasant experience indeed!