Crossbasket Castle in South Lanarkshire

Was here for new year ball loads of hype which was not matched by actual event staff were lovely pipers great and the band by far the best highlight of the night for me. On the food it was over complicated and to fancy I know from my table most was not ate which sadly is a waste surely there should be more thought put into menu ie offer steak pie a traditional new year's dish and coupla options for me the menu was massive disappointment which I don't think was received well by tables

We had champagne afternoon tea!! The sausage roll was on top of the finger sandwiches and all the cakes were cream and chocolate related. I go for afternoon teas often with my daughter, and this was the least memorable and the most expensive.

Beautiful afternoon tea. The hotel is very pretty in a classic country house style . Our welcome was warm and friendly and we were shown to a comfy sofa facing the fireplace. There was a choice of teas ( coffee was also available) and our food followed smartly afterwards. Beautifully presented and a delicious selection of sweet and savoury. Service was attentive and friendly, nothing was too much trouble. All in all a wonderful experience. Well done to the whole team. Highly recommended .

Christmas day lunch with family it's a beautiful venue with a relaxed feel friendly staff and great food all well presented , they made christmas day special, not to forget the magnificent pianist a lovely touch

Had an afternoon tea here just a week ago now. As I'm not a fan of an afternoon tea, I was prepared to make the best of it as my partner really likes to do this. I was delighted as we left to say I really enjoyed my experience. We had a fabulous young waitress ( sorry I can't recall her name ) , who made us feel very welcome and at each and every request we made accomplished them for us. The venue is stunning, even at a time they have major works going on. The only thing I would criticise, was the background music, truelly awful, so much so she said that it was like funeral music. We both laughed, but a little later it was becoming quite annoying. There's no place for disco music of course, but depressing elevator music didn't work for us. Everything else was excellent and our waitress was brilliant

Went to a wedding fantastic venue

After paying over £800 for a dining experience and overnight in the crossbasket castle gatehouse lodge, we had an intruder in our room while we slept who stole a mobile phone from the bedside table. Details have been passed to the police as this was caught on cctv. My review is 1 star due to the treatment we then received from the general manager who did not even offer an apology for our experience and pointed the blame at the patio door being unlocked even though it was closed. Please be aware if you are staying at crossbasket your belongings are not safe from theft - neither is your personal safety a concern for the general manager.

A lovely greeting when entering the castle,and thereafter the evening was excellent with 5 star food and 5star service.all the staff including Regan ,Lauryn, and everyone else were very attentive without being overbearing. All in all it was a very special evening, and we have booked to come back soon.

Beautiful venue and lovely staff.

Invitado a té de la tarde por mi hija. Primera visita y quedó convenientemente impresionado. Los jardines y las salas públicas tienen una grandiosidad encantadora. La comida era deliciosa. Me encantaría repetir la experiencia.

Desearía haber leído comentarios antes de ir. El almuerzo era caro, las porciones pequeñas, el entrante de pato era duro y frío y enviado de vuelta, pero no hay acuse de recibo del gerente ... mientras que el vino estaba caliente y tenía que pedir hielo. Aunque el personal era agradable nunca estuvieron cerca y no tenían el nivel de servicio que hubiera esperado con bebidas derramadas y ninguna iniciativa cuando surgieron preocupaciones. Se deja tomar un café en la sala de estar vacía con ‘lift music’ sonando en el altavoz debajo de la silla. En general decepcionante y no recomendaría. Yo había estado antes y sugerido a los amigos, pero no la experiencia que esperábamos.

Beautiful and idealic scenery. Staff is completely amazing. We had several forgetful moments, and the staff was right there for us. The room/suite was very well matched to a castle and very comfortable. The bed was so comfortable, and the bedding was so warm and cozy. The food, both dinner/dissert and breakfast was delicious and beautifully placed. There is a well-kept walkway that meanders through a garden and along a small river that runs over walks.

Beautiful hotel tucked away in the woods

Fantastic hotel and wedding venue, been here several times over the years and they've just kept improving. Fancy castle and there seems to be some new building going on around the place so that'll be nice when it's done!

Fabulosa comida en un entorno impresionante. Excelente servicio y personal atento. Me encantó toda la experiencia gastronómica. Sin duda recomendaría.

Cuando el almuerzo cuesta 400 libras por 4 , las expectativas son altas. Se sorprendió al encontrar servilletas de papel en la mesa, otros invitados a las 13. 00 en una oferta barata de sándwich y té, golpear y perder el servicio. ¿Esto tiene algo que ver con Michael Roux? Su padre estaría rodando es su tumba con la asociación. La comida estaba bien, pero las porciones pequeñas y sobrecaras. Vajilla barata, vasos y cubiertos. La lujuria del vino, especialmente para Escocia, es astronómica, con un margen de más de 6 u 8 veces.

OMG what a magnificent venue. Fabulous location. Friendly polite staff. Highly recommend

Lovely venue with great staff and menu. Impressive landscape where the history can be felt. Accommodations are 5/5 with a new hotel currently being build, website says expected completion 8/2024.

What a lovely treat .. afternoon tea with my daughter and son in law in beautiful settings excellent from start to finish will definitely be back

Went for a celebratory lunch - food and service was perfect! Will definitely be back

Here for afternoon tea and absolutely delicious Food,service and atmosphere superb. Would return

Beautiful location and restaurant. Staff efficient but could have been more attentive. Food quality was first class and luckily our guests chose the beef which was well proportioned, well presented and perfectly cooked. I chose the Halibut at £40 and for that got no more than 80g of fish plus a single scallop and minimum garnish, with no vegetables or salad. Embarrassing really and of course very disappointing. Fine dining is no excuse for poor value.You can buy a 200g top quality Scottish Halibut fillets for about £8 from a fishmonger.

Feeling like royalty at Crossbasket Castle! Forget stuffy museums, this is history you can sleep in! Crossbasket Castle is a real-life castle turned swanky hotel, and let me tell you, it's got major cool factor. Imagine chilling in the same spot where dukes and inventors once hung out. But it's not all about the past. The food here is incredible. We're talking melt-in-your-mouth deliciousness. Seriously, our taste buds were doing the royal jig! So, if you're looking for a place to stay that's equal parts historic adventure and fancy feast, then Crossbasket Castle is your kingdom!

Thank you to Raegan and the team for a superb birthday afternoon tea on the balcony. It was truly special. We all adored the scones in particular.

Lovely lunch, lovely atmosphere.

Simply the best place ever. Absolutely stunning Castle and suites, impeccable service and the most delicious restaurant ever that absolutely deserves a try. Perfection is not enough to describe this place and our amazing stay

Once again we had a lovely afternoon tea at Crossbasket Hotel. There was 10 of us and we were seated in the Stewart Room which has just the right ambiance for afternoon tea. The friendly and very helpful staff had arranged the furniture so that we all could sit together which was very much appreciated. We were having a small celebration for my son’s RETIRAL and as we had two friends over from Italy Crossbasket was our first choice of venue and they were not disappointed with its splendour. Also our cakestands were full of delicious goodies, sandwiches, scones and a lovely selection of pattiseries so compliments to the Chef for those.. A very pleasant afternoon was had by us all in beautiful surroundings. Thank you.

Greated at reception by lovely staff member (apologies her name escapes me). A gorgeous day outside where we had champagne before lunch. Champagne was served by Reagan who was very knowledgeable re champagne/wines but also enthusiastic in regard to all the additional works going on within the grounds, exciting! All members of staff encountered were friendly, including Tony the new Executive chef who was interested in how we enjoyed everything. We had hoped to finish our champagne outside where we started but unfortunately rain prevailed, so Lauren from the bar, escorted us to a nice area inside to do so. A first class experience and a reasonably priced lunch, would highly recommend.

Fantastic food as always .slightly disappointed with the change of menu but still a fabulous choice,although I don't think it will be everyone's cup of tea . I would like to see the sausage and mash and fish and chips back on the menu 🤞👏

First experience at a Scottish castle. The history was fantastic and it is so surreal to stay where your ancestors once roamed. We upgraded to the Lindsay suite and what an experience! It was a fantastic way to kick off our stay in Scotland to celebrate our 10 year anniversary! We had dinner at the restaurant in the castle one night and it was just lovely. The staff are very friendly and accommodating, we look forward to returning again one day. Thank you for such a lovely time.

Four of us had afternoon tea at Crossbasket Castle recently to celebrate a special birthday and it was a bit disappointing. I requested a gluten free meal and while the sandwiches were OK, the only other savoury item was a tiny bit of fish pate on a cracker. The other 3 non GF afternoon teas had sausage rolls and a mini quiche. The GF cakes were OK, but a bit uninspiring and there was a frankly boring fruit salad that wasn't sweet enough. The worst bit though were the scones which were tiny, rock solid and bordering on inedible. I did not complain at the time because I didn't want to embarrass the birthday girl and ruin the afternoon. The staff were nice, the setting was lovely and 3 out of 4 of us were happy with their food. If you have to eat GF though, I'd avoid Crossbasket Castle. Shame.

Crossbasket Castle is a fabulous setting for teas and scone. We brought some American visitors here and they were notably impressed. The service was attentive and the scones were divine served with a dollop of clotted cream and delicious jam. The tea menu was warned and impressive. Having tea and scones served at Crossbasket is special and is a truly indulgent experience.

We stayed here for two nights on a recent tour of Scotland. It is a castle built in the 1600's and kept in superb shape ever since. The grounds are beautiful, the rooms were beautiful, (and there are only 9) and the dining room and lounge are amazing. The food was probably some of the best I have ever had on a trip anywhere. The Manager traveled among 6 hotels in the chain (I believe the name was Supja (sp) ) and he went out of his way over and over to make sure our stay was wonderful and that we felt like it was our home to use.

Wonderful hotel and excellent room. The staff could not be more helpful and attentive, especially Surajit Dasgupta, who was exceptional. Also compliments to Mark, the chef, for an outstanding dining experience. The food was fabulous. We will definitely be returning. Thanks to all.

Our group of 4 had a most enjoyable dinner on a Friday evening. We had the 8 course menu and the food quality and presentation were excellent. We had drinks in the drawing room beforehand and found the atmosphere very relaxing. Pricing was fair for drinks and food. The only reason for rating a 4 as opposed to a 5 is the service is well off the mark that you would expect for a 3 rosette restaurant. Everyone is very pleasant and friendly but various aspects display a lack of training and polish. The owners must be aware of this shortcoming and hopefully are able to invest in some staff training, which is needed at all levels in the restaurant.

Extremely negligent staff serving a gluten free afternoon tea depsite REQUESTING A GLUTEN FREE MEAL AND HIGHLIGHTING THIS AT EVERY JUNCTURE. AVOID AVOID AVOID. I was unwell for several weeks after this - all that was done to compensate for this was offer a free meal for one in the same restaurant - NO THANKS!! This has deeply impacted my confidence as I am already a nervous eater due to my dietary requirements. I urge all people to avoid.

From start to finish this was an excellent meal. We arrived at 7pm and were welcomed by a very friendly member of staff. All the food, was excellent, well presented and extremely delicious. We opted for the 5 course tasting menu, which also included canapés. Can't wait for an excuse to return.

Afternoon tea for a 70th birthday - significantly substandard - Served in a freezing banqueting hall for 150 people with no one else in it, lots of cake but hardly any savoury and charged an extra £16 for two sandwiches after paying more than £30pp. Rip off and using the Michael Roux name to add an inappropriate premium. Cakes were served straight from the fridge, hard and no clotted cream with the scones. Definitely not a 5* Afternoon Tea in my experience. Despite prior communication with the hotel stating that this was a special occasion, no effort made by the hotel to mark this for us, with our special guest. Offered a partial refund but not enough to compensate me for the embarrassment, unfortunately.

From start to finish we were made to feel very welcome and we had a lovely stay. Dinner was superb. The maitre d’ could not have been more charming.

The hotel takes your breath away when you arrive and the rooms we had were beautiful. We have stayed in many hotels around the world and the bedrooms rank as some of the most luxurious we have stayed in. Check in and all staff were very friendly and the grounds are well kept. The hotel is geared up for weddings and am sure you would not be disappointed if you held your wedding here.

A worthwhile journey, though not the easiest to find. Will certainly return to see more of the Hotel and Gardens

We attended the cross baskets for a delayed anniversary meal. Absolutely well worth the wait. From the minute we stepped out of the car until we left the hotel it was lovely. Staff very attentive, polite and definitely what u would expect from such a...

Our Meal was truly out of this world and the attention to detail service from the staff was exceptional.Thank you Crossbasket Castle for making our day so memorably special.

An excellent lunch the cauliflower volute was worth the visit on its own the restrictions were in force the staff were well versed in keeping staff and customers safe well worth a visit

Went for champagne tea which i thought was seriously overpriced. Went to the bar which was freezing cold so we sat by the fire to warm up and we were told we couldn.t sit there. Walked over to the bar to choose what to have...

Due to the Covid restriction a much simplified menu is available in the Albert and Michel Roux Jr restaurant but the quality of the food on offer is still first class. The menu consists of two starters, two mains and two desert as well as...

We had the gate lodge for one night , lovely and immaculate, booked breakfast for 3 adults and one child , to be honest if I had that breakfast in the local cafe I would have been disappointed, it’s the worst breakfast I have ever...

Just back from lunch at Crossbasket which was superb. Been here a few times but not since lockdown. Scott who attended to us was very attentive. Rules which they have in place for Covid are excellent and felt very safe.

What an absolutely beautiful place, the selection for Afternoon Tea was delightful and plentiful. We had a lovely time, from the minute we arrived until we left with very attentive staff.

We had a wonderful overnight stay for my fiancé’s birthday with our furry baby! Service was outstanding, could not fault any member of staff. Very attentive and friendly since we arrived. Great to see hotels like this allowing pets! Even brought a bed and bowls...

We were looked after by Carol and the team throughout our visit. Superb 5* service from the team from the moment we arrived and even though we only had a light lunch in the bar it all felt rather special. Real fire and well stocked...

Me and my wife were very well looked after when we visited the castle. The food was great and the service was phenomenal, the staff, Richard, Marzena and Suzanne were very welcoming and very friendly would highly recommend 10/10

Were there for a special dinner. Great experience from word go being met from car with umbrellas. Service was excellent. Food was excellent- for me pigs head starter, main course wolf fish and chocolate fondant dessert. Great selection of whisky available but unfortunately I was...

Finally getting round to writing review of our Christmas dinner at Crossbaskets. This is the 3 year in a row we have had the pleasure of being looked after by the staff and once again they have excelled. Thank you for making our day so...

What an unbelievably wonderful experience. The staff are on point, the place is perfect down to the very last detail. It was just perfect in every way.

We would like to let all know of the wonderful service we received today at Crossbasket Castle. The staff could not have been more attentive and the afternoon tea was delicious. The surroundings are amazing and the decor to die for, the background music was...

Visited Crossbaskets Castle to sample the 8 course tasting menu (via a gift voucher). I hadn't heard of this local hotel until receiving the voucher as a gift so I had no prior knowledge or recommendations. What an absolute treat! The welcome from staff and...

We recently had a dinner for my mum’s 91st birthday. A large round table in the Stuart room gave us ample space to see and hear all 8 of us. Both food and service was excellent. We ate from the à la carte menu which...

This is the third time I have visited Crossbasket and the prices have increased, but the sandwiches, cakes and scones have decreased in size. Not value for money and we were disappointed. My friend asked for more scones as they were very small, but were...

Tasting menu was brilliant. Service was well timed and unobtrusive. Food was superb and wine choices were great as well. The bar area was a lovely addition. Lovely setting to have a drink and decide on what to eat.

Beautiful grounds and stunning building both outside and in. Afternoon tea was set in livingroom area in front of bay windows. Staff very attentive and knowledgeable, I asked about the building and what it was previously ECT and they were more thsn happy to explain...

Had a lovely bar lunch today, we each had something different and were all delighted with our choices. The staff were very attentive as usual, we will most certainly be returning at a later date.

I booked this restaurant on a recommendation for my son's 21st birthday meal and that was the first good decision I made. Dining from the Taster menu the next good decision was to order the cheeseboard whilst my son ate dessert. So many delightful cheeses...

We went for lunch on Sunday in the bar area. The staff were great. Very attentive and informative of the history of Crossbasket Castle. It was quite pricey for a lunch menu but you do have to remind yourself it is a 5* hotel. The...

The restaurant is very small but extremely charming. The food was excellent and the breakfast cooked to suit. Absolutely no complaints.

Had a great day....visiting for the 2nd time and service still great.the food was great. Nearly sat through soft seat at window but it was swapped.

Amazing service . Met in car park and walked straight to the relevant salon . Decor is very fitting for a fine afternoon tea. I was personally a little let down by the food presentation and what was on offer after seeing the pictures on...

We had a wonderful lunch here. The building, restaurant, gardens are decorated and maintained to a high standard. Service was excellent. Food was beautifully presented and delicious. It's an expensive place, but worth it for a special occasion.

Me and my wife were lucky enough to be invited to a wedding here, we found al the staff to be very helpful and courteous, the venue itself is absolutely stunning, the food was amazing and also the bar prices were fine, all in all...

My wife and I and two friends enjoyed an excellent afternoon tea at Crossbasket Castle Hotel, on the outskirts of East Kilbride recently. The food was delicious, very well presented with generous portions. All the staff we met were extremely polite, well trained, very smartly...

Lovely stay, lovely food, perfect service, and may I say your housekeeping department is a credit to Crossbasket Castle. Spotlessly clean everywhere, and friendly, smiley housekeepers.

My husband brought me here as a treat for my first Mother’s Day. We had the afternoon tea and I’m sorry to say it just wasn’t worth the money. The grounds and venue are stunning but the afternoon tea and service was a disappointment. We...

We had the most amazing time at Michel n Albert LeRoux restaurant! Each dish was a taste sensation, served with matching wine! The staff were lovely, friendly & very professional! It is best restaurant in the west of Scotland! Thank you to all the staff...

We went to Crossbasket just before Christmas for a meal with friends, and it was absolutely amazing. We had the 7 course tasting menu, and the food was out of this world. Just what you would expect from a place that is carrying the Roux...

Cold wet Saturday night in Blantyre! Hotel is situated in gorgeous surroundings! Door is opened by lovely member of staff as our cab pulled up, great touch ! Quickly seated in bar area, canapés arrived promptly along with some delicious gin @ tonics ! We...

We finished our trip to Scotland in Glasgow. This property is wonderful. It is a little ways out from Glasgow, but worth the drive to enjoy the serenity it provides. The staff is great! Really accommodating and very personable. We enjoyed all our meals as...

Truly fabulous from start to finish... met at the door by 2 lovely ladies. Log fire burning and harpist playing . Champagne, apple mojito and Canapés to start the meal. Smoked salmon and crap for starters, followed by halibut or game torte as an intermediate....

Excellent service , first rate food in a beautiful setting. Well worth the price and a great experience.

My husband and I visited the castle because we had been married there 33 years ago and had been sad the castle had been left to deteriorate. On hearing about the renovations carried out we were eager to see for ourselves what it was now...

My husband and I visited on a Thursday afternoon for the three course lunch menu for £35. On arrival shown to a lovely sitting room where we were given canapés and a drink allowing us time to choose from the menu. Food was outstanding in...

We stopped in for a light lunch for my partners birthday and after being warmly welcomed and shown to a cosy spot, we enjoyed both the food and atmosphere. Our waiter was friendly and unobtrusive - as were all the staff. We can't wait to...

Absolutely fantastic hotel in lovely grounds just off the East kilbride to Hamilton road. Took my mum for afternoon tea and the surroundings alone were worth every penny.We had our food in a large front room beside an open fire. The sandwiches,scones and cakes were...

Visited Crossbasket for afternoon tea & fell in love with it. The setting is beautiful, intimate & exquisite, while the staff cannot do enough for you. The food was amazing - well worth the money. It was the most perfect afternoon & I can’t wait...

We spent some time here to celebrate a family birthday with afternoon tea. The castle is set in a very impressive environment and gives a real luxury feel. The service is attentive and of a good standard and the quality of the scones, cakes and...

Crossbasket Castle must be one of the best and most picturesque wedding venues in Scotland. The friendlieness, helpfulness and superb organisation made our daughter's wedding day a fantastic experience. The attention to detail was just perfect and the serving of dinner was like a military...

I booked afternoon tea for myself and my friend as a present for her 70th birthday. On arrival we were greeted outside and shown to our table which was a very nice touch. The staff were very attentive indeed over the whole visit. The lime...

Went for anniversary lunch with friends. Food delicious and good value. Service was formal but friendly and no rush to leave so we were able to sit in the loungs with coffee and port for some time after meal. Would definitely return.

We attended for the whole day for the wedding of some dear friends. As we parked our car, members of staff approached our car with umbrellas to shelter us from the rain (obviously spotted by cameras in car park). This set the scene for the...

We booked this for our wedding anniversary dinner and were not disappointed. Beautifully restored country house & gardens. Very formal service yet still relaxed. Wonderful menu and food was exceptional. Highly recommend.

Fabulous dinning room! We tried the tasting menu, it was delicious, very filling, yet delicate. Fully recommended.

As this was my first visit, did not know what to expect, the meals were out of this world and the service was great, very friendly. The surroundings are wonderful you cannot believe that this has been an old ruin. As my husband is builder...

We recently had an excellent lunch in the Crossbasket Castle restaurant. While we had not made a prior reservation there was no problem in a table being set out for us on the balcony area above the main function room All four of us chose...

My family visited the hotel on Friday evening. We had a lovely experience. The staff were very friendly and helpful. The surroundings are delightful. The food was excellent. Compliments to the chef. We will definitely return in the future.

Beautifully presented afternoon tea. Tasted delicious and the service and setting was wonderful. 10% service charge added for 3people without discussion was a little presumptuous. Jam was BBE February 2018, should have been checked.

I was treated to Afternoon Tea by my daughter for Mother's Day and we visited on Monday. The location is stunning and the grounds a delight to walk around, even on a cold Winter afternoon and you can go down to the river as well....

Well what can I say , my wife and I visited as a treat from friends for my wife’s birthday , it was amazing. What beautiful settings , the grounds were amazing and the building itself looked stunning. From the minute we entered the building...

our son and his fiance had given us a voucher for lunch we had to change the date we booked 2x due to business commitments but form the first time we contacted this hotel until we said goodbye after our lunch the expertise and friendliness...

We went for lunch and chose from the 3 course set lunch. The staff were excellent upon arrival and led us into a beautiful room for a drink whilst we waited on our friends to arrive. Starter Smoked salmon with capers, lemon, onion and buttered...

This is a must for those ho want to splash out on there good lady. You can get a lovely meal or afternoon tea the staff are very friendly and helpful. You can walk round the grounds and relax when the weather is good. I...

Attended a Ball. First impression was very good, the entrance was beautiful and staff were on hand with large umbrellas to escort ladies into the venue. However, when I collected my jacket at the end of the evening my brooch had been removed. This would...