Based on 1.926 opinions finded in 2 websites
Based on 1.926 opinions finded in 2 websites
Nº 482 in 703 in Cambridge
Nº 19 of 25 Other european cuisines in Cambridge
Opinions
Successful and delicious, staff is helpful
Mamo . 2024-11-18
MORE AT Google
A nice place to dine in with friends and family. I absolutely loved the food and especially the service there. I appreciate Mr. Chelson for being so helpful for the food recommendations. Keep the good work up.
Abhaya Antony . 2024-11-03
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Really good place to stop after whole day of sightseeing. I have been in many Nando’s but this one is special as food came in a minutes, staff was welcoming and place was clean. Great service from Niki as he was super friendly with kids.
Bojana Šaranović . 2024-10-31
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food was so good very fresh! Gabriela was so sweet and if i didn’t live in America I would come back regularly! great vibes as well.
Zion Ham . 2024-10-24
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It's Nandos, it's always a solid choice! Service was super fast and the food was great!
Scott Allen . 2024-10-13
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The food is scarce, there is only one dish in all that is worth it. They take advantage of tourists. Spaniards, don't come. A real scam. The letter is very very confusing. We had to take a tangerine out of our bag to be able to eat something decent.
Jorge Gómez Trujillo . 2024-09-30
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I attended nandos Cambridge on Friday 20th September at 7pm. We had a show at the corn exchange at 8pm so thought we'd have a quick bite to eat. Made the order at 7.02. we had nothing come 7.25 so feeling a bit anxious I asked one of the waiters who said it was coming. In this time I'd heard from the table behind there was no avocado in the restaurant which affected us as my partner had ordered a wrap which contained avocado. At 7.30 a waiter came to our table and said they had run out of half a chicken! And would I want something else. I asked for their quickest item which was the chicken thighs. At 7.45 our food came, the waiter declared that there was avocado in the wrap....there wasn't and when called back got stroppy with my wife which was incredibly rude. Eventually a person who I believe was the manager came over and said we would receive a gift voucher for the car crash of a nandos experience we had, I am yet to hear anything. Avoid this nandos, easily the worse one, I don't know who is in charge of this place but their standards are shocking l. I had to eat my food quickly which led to me not enjoying my show, ruined my evening
N S . 2024-09-24
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Placed an order and waited for an hour! Waiter had a bad attitude and instead of apologizing she offered me a full chicken which was of no use to me. I have thrown half of it in the dustbin!😭😭😭😭
Nelson Tselaesele . 2024-09-20
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Me and my friend went and we ate a lot with amazing prices Joy was the one who was serving our table She’s the most beautiful full of vibes and hardworking person i’ve ever seen i’d definitely go there everyday for joy and the food was 10/10
Helga . 2024-09-16
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As visiting Americans, we were thrilled to discover a restaurant with arctic cold air conditioning on an unusually hot September day. Beyond that refreshing relief, we were excited to try Nando’s, a place we’d heard so much about. We were not disappointed—it was excellent. The chicken was perfectly cooked and very well seasoned and the chips were probably the most perfectly cooked chips we’ve had on this trip so far (which is saying something) We were also pleasantly surprised by the macaroni and cheese, which exceeded our expectations. The staff went above and beyond, providing friendly and accommodating service. They took the time to explain how to get iced water and offered guidance on the different sauces. The food took a little long to come out but I believe it is because we ordered a ton of it. We also did not mind as we were enjoying cooling off from the hot weather. Overall, it was a 10/10 experience, and we couldn’t have been happier with our meal.
Karla Felice . 2024-09-14
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Amazing food and lovely staff. Especially, the person who was helping me with the service, his name is Ashique I suppose, he was a very polite person and very helpful. Thank you very much again. Highly recommended 👍🏼👍🏼
Murat Can Kaya . 2024-09-11
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I can't believe I'm eating chicken seasoned in the Portuguese style (Mozambique, to be exact), which is headquartered in South Africa, in the UK. Even if I write just one line, it feels dizzying, but I think we really live in a global world. In conclusion, it is still a place to enjoy at a reasonable cost in such an expensive country in England. We ordered 4 pieces of thigh meat as a side. I ordered mild and hot sauces, and both were not that spicy. It's called piri piri sauce, but it's not spicy enough for Koreans. The sweet taste is not as much as expected, but the savory flavor is surprisingly good. In particular, you can add as much hot sauce as you want, and the herbs were really good. However, perhaps because Korea's chicken culture has developed so much, it doesn't end with "I liked it" and "I want to go again."
Yohan Ko . 2024-09-05
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I came with 3 of my friends, I ordered a Caesar salad, the chicken was dry, and just so you know, I am a professional chef that works for Cambridge university. It was dry lettuce was dry as there was almost no dressing in it, and when I complain all they said was, if you want more chicken you have to pay again for extra chicken but all I wanted was a decent piece of chicken that was not dry with a nice salad counted in dressing with cheese, by the way there was not cutlery, and when the waitress brought the cutlery it was all wet and not very hygienic. To be honest a terrible experience, is not worth it, I did not even get a sorry and believe me I am not the kind of guy that complains but this was too much
Antonio G . 2024-08-31
MORE AT TripAdvisor
I went here with some friends whilst on holiday for a nice meal out and I had a wonderful time. Moses was an extremely lovely and kind waiter who was great to our table, Layla was so accommodating to us when we had problems, herself and Poppy were really lovely and made the atmosphere fun and lighthearted. You can get Nando’s anywhere but you can’t get that kind of service anywhere, thank you Moses, Layla and Poppy.
Jasmyn . 2024-08-26
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Very nice staff! Gluten free options available. A joyful visit!
MyName IsJeff . 2024-08-19
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Terrible first impression. We walked in and got told someone would be with us. We waited and other people walked in, the guy blanked us completely and served the others, plates everywhere, glad we didn’t eat here as the customer service within the first 3 minutes of even entering was embarrassing
louise “larweez” herrod . 2024-08-18
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Went to this Nando's last Saturday. All of the staff looked miserable. My mother ordered 5 chicken wings as medium spice but could only eat 2 as they were cooked extra hot. The gravel was just a pot of oil not taste what so ever!!! I had also seen a staff member in the kitchen pour salt on the hot serving counter, lick her finger and draw some sort of writing on the counter!!!! This same staff member had a box of cooked chips sitting in a box sitting under the hot counter for a while and filling up the plates as they came.
Meg . 2024-08-16
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Food absolutely amazing no faults at all vusa sauce is the best even when mixing it with the extra extra hot piri piri gives it that extra spicyumyum
jordanalt . 2024-08-15
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It is a pleasure to have mediterranean food in the UK. Good quality no matter the chicken. In my opinion, there are too many processes that are devolved to customers to improve their operations and profitability. It affects to the user experience and I don’t see the translation into a better and faster service. Even though, overall quality and price is good.
Marc Aliaga . 2024-08-13
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Great location. Lovely food. The atmosphere was good although a bit too noisy for my liking.
Richard Perriman . 2024-08-11
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Not having a good experience. I could not get the table I wanted although the place was not full. Ordering was easy but took ages for someone to come to us. Food was little, dry and not really tasty. Overpriced I would say. Much better food at market place.
Antonio Garcia Martinez . 2024-08-07
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I have been going to this Nandos for years and decided to go with my family on Saturday. I was disappointed with the food and service on this visit .The food was cold and the service was poor, noone came and asked if everything is alright and took our chicken stick with table number on this is the first time this has happened. Also I noticed the restaurant is getting tired (tape on the chairs to obviously cover splits )
Sara Fox . 2024-08-05
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Good service, good food. We had a great time!
Sir Brokalot FPV . 2024-08-03
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The restaurant needs no introduction. It is good that it does not serve pork and its derivatives. The taste is great and the price is excellent compared to the quality. The staff are very friendly and helpful.
Omar Abusalem . 2024-07-28
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In Cambridge for two weeks ordered Nando’s about five times while here food was very warm and did not let me down. I tried the new gravy which was out of this world.
kamal p . 2024-07-21
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Worst Nando’s restaurant I have ever eaten. Today I ordered 35 chicken wings. The chicken wings are burned and very very dry. I know they cooked them again and again or maybe they were leftover yesterday. Paid more than £70 but very disappointed. Avoid it.
stella sun . 2024-07-12
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Absolutely awful…my food took 40 min and my friend had revived her meal 10 minutes after ordering, when it arrived my food was missing most of its components and was cold. If i wasn’t starving i wouldn’t have even eaten it but i left 3/4 of my plate. i normally love eating here but this is just disappointing, due to the fact that it wasn’t even busy.
apryl j . 2024-06-27
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We made a reservation even though we couldnt even enter! I am furious right now! I demand an explanation + apology! I hate basketball people
Julian K . 2024-05-29
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No service NOTHING. We couldn’t even eat
Thomas van Berkel . 2024-05-29
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We reservated but we couldn’t eat because they closed. #freejulian
Stan Broekmans . 2024-05-29
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Best place, best food, best service. I recommend chicken pheri pheri.
Sunku Prasad . 2024-05-28
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This is by far the best Nando's I have been. Hyper friendly stuff and great food!
Konstantinos Adamos . 2024-05-20
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Staff here are so helpful - thank you Taylor for looking after us! :)
Jenny H . 2024-05-10
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The food was great as always!! No fault on that aspect:) However…The person that I can only guess was the manager (as he was wearing normal clothes to everybody else) whose name is “Ruben” was one of the rudest people I have ever seen and have come across. You could clearly see that all the staff were afraid of him and we had witnessed multiple arguments that took place between him and other staff members. This was because he was patronising and condescending in the way he treated and talked to his colleagues. This was very clear as this one colleague had finally had enough of his rotten behaviour that they argued back (rightfully so) This lasted for a good while and he was not happy at all. This only caused him to become worse with his attitude to his staff members, treating them awfully. It was clear from the get go that the colleagues were scared of him as every time he would walk in their vicinity or would see him they would speed walk in the opposite direction. This seemed like a very unpleasant work environment for the workers and resulted in an unpleasant and uncomfortable experience to sit and eat in the restaurant amongst all of the chaos Ruben was making.
Lola Yeomans . 2024-05-09
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Quick service and friendly stuff! Nando’s is always a good choice for when I’m in the UK
K . 2024-05-09
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Excellent place for any meal of the day. Good customer service and fantastic food.
newyorkiri . 2024-05-06
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Food was ok, waiting staff did not visit the table or asking if everything was ok
Erdinc Pak . 2024-05-01
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Could easily provide halal chicken.
Rahil Butt . 2024-04-29
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“When we came in,we were told to order thru the app and we did,got charged. Then we waited for our food 25 minutes later,still no food. We made a follow up to the waiter only to be told,they don’t have our order. We checked and the charge from Nandos got cancelled without any notice. The manager spoke to us and just keeps on telling us they didn’t receive our order. Well,if they are quick to take the money out of the account,they should have received the order,right? She didn’t offer any alternatives or even asked to take our order manually and have it expedited in the kitchen. We were told to order in the app again and wait for another 20 minutes which we can’t cause we are attending a live event. We were sitting there waiting for our food that never arrived and missed the first part of our event. We find the experience really frustrating and unacceptable. Never coming back to Nando’s anymore.
Sunshine00995605484 . 2024-04-27
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Had Nando’s here a couple of weeks ago and I must admit this was the best Nando’s we have been too in terms of food. Had the half chicken with garlic bread and rice and was really tasty! When we come back to Cambridge we will most definitely come back to this Nando’s.
Martin Kidd . 2024-04-21
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Couldn't get more simple. Wanna have chicken, go to Nandos! The central branch is always consistent with its food quality, while in other branches haven't had that much of a luck. Get the app and enjoy the fribies!
Nik Go . 2024-04-08
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Amazing customer service by the staff
Parvez Miah . 2024-04-01
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Need to clean this place, not smell good at all. A lot dirty throughout the restaurant floor specifically on the way to the toilet. I clearly realised that higiene is not priority at this branch!!!
Wilwagner Borges . 2024-03-28
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Amazing atmosphere where staff are friendly and food is delicious! Will come again. I want to mention Andre who was very helpful, amazing customer service!
Anna B . 2024-03-21
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all good - food, speed, this time even the room temperature was normal (unlike during my three visits last year when we had to wear jackets). Hopefully, it'll stay that way! ...or it'll get even better (maybe by lowering the music volume slightly)
Steve Turok . 2024-03-19
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The worst Nandos food I have ever had. I ordered a Family platter worth £63 for delivery. The food I received was not only overcooked and dry, the packaging was so unhygienic. Such a shame!
Hafya Zahid . 2024-03-18
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Unique approach to service you as a client, delicious food. 5 out of 5 is a duty
AD10 AD10 . 2024-03-16
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Very disappointed with this Nando's - bad enough I wasn't told at time of ordering that 1 of the ingredients in a 2 ingredient salad wasn't available (leafy green salad with peri peri seeds), but when it arrived I queried the missing seeds & was told "they are just something we put on for crunch" as though they were something extra and I shouldn't be bothered they are missing. Instead of an apology I was told they've been out of them for a while now. Oh, well that's OK then!! In the absence of any humility I asked for a refund & got one without any sense they'd got it wrong. Also the first time ever that no-one came to our table after our meal began to ask if everything is OK. Not up to usual Nando's standard. I'm not one to over-react but I won't be going back.
Sightsee774518 . 2024-03-13
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Food ok not the best get better nandos back in Leeds. No table check and didn't get glasses for drinks until we got food
Katy Taylor . 2024-03-07
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We went there after a night out, perfect comfort food, big portions, fresh and filling food. Friendly and helpful staff and plenty places to sit down and enjoy your meal. Great experience, will be coming back soon.
Indy Ro . 2024-03-02
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Not the best Nando’s… Over priced chicken
A Patel . 2024-02-27
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It’s a Nando’s. Clean. Solid Nando’s experience. App makes like much easier - non of that queuing up to order nonsense like it used to be. There’s sauce. Garlic sauce. Herb sauce. Medium sauce. Hot sauce. Even ketchup. My my it’s hard writing 200 words about Nando’s
Chris C . 2024-02-23
MORE AT TripAdvisor
Great food and service. I will go back again.
Rene Mendez . 2024-02-04
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Nothing special, I took chicken wings, they were not great, not terrible. Sides were okayish,maybe too much mayo. To add, I was waiting too long until someone told me how to order, didn’t know about the app thing, anyway, middle quality
Vitalij Glazkov . 2024-01-23
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Terrible service and waited over an hour for our food, no chicken thighs, attempted to put us on the smallest table possible even though there was four of us and our baby in the pram. Very disappointed
Alex Nethaway . 2024-01-21
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Nice food, lovely atmosphere, great service.
Katy Thompson . 2024-01-17
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As always, great food great atmosphere. 👍
magda damian . 2024-01-13
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The bottomless frozen yogurt machine froze….. the fries were sort of too salty (I got the fully loaded ones) the starter wasn’t very big, and I didn’t like the cheesecake …. But the froyo machine got fixed after the manager worked on it…. And the main dish took extra long to come out, I thought they had forgotten about it….
Mandell Lide . 2024-01-05
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Standard Nandos experience for a family dinner. Nice food, speedy service, no nonsense. Tried the new charasco marinade, I was not disappointed! Love the rainbow slaw and mixed grains too
sam tyson . 2024-01-04
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i waited half an hour for chicken thighs to be told they can't cook chicken, i order first out of all my friends they all got there's and i got left starving. this isn't the first time i've ordered first and never received my meal. -10/10
elena kent . 2024-01-03
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Great food,staff and decorations a bit crowded but would definitely come again.
Otis . 2023-12-30
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for a friday night the restaurant was not too busy at all, we managed to walk in and get a lovely table at the back of the restaurant. food was delicious (good veggie and vegan options) and service was great, shoutout to taylor and alex!
Dongting Xu . 2023-12-29
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Không gian ấm cúng, nhạc hay, đồ ăn ngon. Thịt gà không bị bở. Salad tươi ngon. Tuy nhiên thời gian ra món quá lâu, mặc dù quán không đông lắm.
Lily . 2023-12-24
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Without a doubt the BEST Nandos in Cambridge!!!! The chicken is never dry, and everything was delicious. Moreover, all the wait staff were lovely. We were greeted by lovely Taylor and even recommended the loaded fries (which was bomb - thanks, Taylor). All of staff members were willing to assist which helped giving such a warm atmosphere. Thank you for such a nice meal!
Hazel Garcia . 2023-12-15
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Visited on Friday night for dinner. It was relatively crowded, but we were quickly ushered to an empty table. Temperature inside the place was maintained on colder side. We changed our table after some time due to cold air, and observed another group also changing their tables due to cold air blowing overhead. First service was quick and food (chicken wings, chips, bean cutlet) was piping hot + awesome. Second service of chicken wings took a bit longer time to arrive, and it was not as piping hot as first service, possibly due to the dish being ready, but not served sooner. Staff is very friendly and responsive.
vrukesh panse . 2023-12-02
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Food is amazing but workers sub-par. Got my order wrong and when I ordered chips they forgot about it and it took an hour to come
evie granger . 2023-11-24
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I had a great experience at Nando’s Cambridge St Andrew’s street. I was greeted and served by Nico. He was polite and friendly offering top-notch customer service! Food was great as always and arriving quickly. Also, shout out to Syb and Fillip who checked in with me that everything was ok and thanks me on the way out.
Yanin N (Jesse) . 2023-11-21
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Amazing food, amazing spicy sauce. The first time I went, I was a little lost about ordering. Didn't know that you needed to use the QR code. I understand the waitress was in a rush. However, the staff is super friendly and kind. The place is a little bit noisy depending the time you go.
Manuel Bezerra Brandao . 2023-11-10
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The service was exceptional, with friendly and attentive staff( Poppy) who went above and beyond to ensure my experience was enjoyable. What truly impressed me was the fantastic music selection. The ambiance was enhanced by a playlist that was not only diverse but also incredibly enjoyable. In fact, I dare say the music here surpassed even that of the trendiest nightclubs in town. It created the perfect backdrop for a relaxing and enjoyable evening.
Jenilson Martin . 2023-11-04
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Easy to self-order and so tasty on a cold and rainy day. The extra spicy was just regular spicy for me. Staff,manager all very nice.
Bryan . 2023-11-01
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I actually kind of like paying for my meal up front. The branding standards let you know you're in a Nando's, which is reassuring to the quality of the food. Staff were present and attentive without being overbearing. All told, a good meal.
Col Perry . 2023-10-30
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Very good location, nice food. Service is a bit laid back. The guy on the till not interested in serving. Making faces, not helping in explaining items on the menu. He looked like he was the manager and still had no smile on the face and was not welcoming.
Jalak Mody . 2023-10-21
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Grilled chicken was tasty and salad was fresh. We also liked seasonings they had. We even visited it twice in our three days stay in Cambridge.
N “Dare” Dedic . 2023-10-20
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Great food however one plate was brought out and we waited 30 minutes for my friends to come. In the end we had to ask where it was. My food was cold by this point. No apologies from staff.
Saffron Smith . 2023-10-11
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Amber was so lovely and made sure we had everything we needed, definitely my favourite Nando’s!
Audrey L . 2023-10-07
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We ordered 3 different meals all together that all arrived in intervals of 20min, staff didn't care that we would have liked to eat together... Really disappointing, expensive for what it is and super bad service.
Katie . 2023-10-06
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Been serve by one Rude waiter, nandos should teach them employees what is a good customer service.
Jola . 2023-10-03
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Nando is always a very good option if you like Peri Peri Chicken! My favourite is chicken tights with lemon and herb peri peri. Amazing sides as well. I love the cork on the cob and the peri peri salted chips
Gian Luigi Somma . 2023-09-30
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Good food specially for chicken lover.
Manash Roy . 2023-09-20
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Great service and lovely chicken
Claude . 2023-09-07
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The water was being rud and did not let me go in and talk to my friend
Nils Tivenin . 2023-09-02
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Lovely place in the heart of Cambridge, nice view and atmosphere, decent food and nice personal
Befu . 2023-08-28
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Visited today on a busy Bank Holiday. I was surprised how fast the food was served after ordering. Food was good. Although I struggled to eat my burger, without it sliding around. Spicy rice was nice. Refill drinks is a good idea, although my second coke seemed abit watered down and flat, not sure why. The kids enjoyed their food, my eldest braving the hot (spice) level. I think the portions are quite small for what you're paying for. Staff were friendly and welcoming. Making sure we were happy with our meals, and had everything we needed. We don't visit often, but we would go again as an occasional treat because it adds up when there is alot of us eating out
Kayleigh Nuray . 2023-08-28
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It's fastfood, but it tasted good. You order with you mobile, and they want your email before you can order, why? The staff was frindley. And they don't serve hot drinks (coffe etc ).
Carsten Loscher . 2023-08-20
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Weird positioning all over the place. Couldn't find the cutlery and sauces easily, no one's supportive, only one staff helping around for customers in this big restaurant. EXTREMELY LONG WAITING TIME! the worst Nandos I've ever been!
Pinkey Khaing . 2023-08-18
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This is the second time I have been treated rudely by the same member of staff, Eva! She is exasperated when you have to ask for things and argumentative. She stared at me smirking when I told her she was being rude to me. Disgusting attitude
Alice B . 2023-08-12
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Great experience and good food as usual. Only wish it was halal! :(
Soph . 2023-08-11
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Have visited this Nando’s multiple times and today has been the worst visit yet. Had ordered the hummus pitta starter & once received it came with no peri drizzle, I asked the server for it & he seemed to be shocked by my request. For the main, had ordered a beanie pitta & was given a beanie burger (which was cold). As soon as the food was given the server walked off before I was able to double check I had definitely ordered the pitta. No server had asked us how the meal was until we had almost finished & when I expressed that we were given a burger & not a pitta the lady offered to give us one, which we declined, when she had offered this we almost finished the food & did not want to wait any longer if we had taken her up on her offer. I was very disappointed with this experience, it definitely wasn’t worth the money & won’t be going back anytime soon. The place itself was not clean & whilst waiting for the table there was a strong smell of urine.
Claire_B12341 . 2023-08-09
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Rude staff. Won't go there again
Rajeev Dani . 2023-08-07
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Das Piri Piri Chicken ist unglaublich mit Reis und Krautsalat. Habe selten so etwas gutes gegessen. Empfohlendes Reiseziel für jeden deutschen
Timo Rang . 2023-08-01
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Excellent service in this little Nando's very quick with the food delivery, polite servers, I find it a little pricey, but great quality. A treat for myself and two grandchildren
Sharon O'Donoghue . 2023-07-31
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Food took a while to come out. I saw my partners burger sat under the heated lamp for at least 10mins tea. Food was Luke warm. Wrong spice in wrap. Questioned about another food item missing ingredient, the waitress looked confused and genuinely did not know what to do. Said she would enquire and never got back to us with an answer. Garlic bread was burnt. Probably the worst experience I’ve had in a Nando’s. Was not even busy in there.
Emma . 2023-07-30
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Short staffed… very slow kitchen speed… and they don’t have a solution… on Saturday??
Long App . 2023-07-29
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Always love coming to this Nando’s for the lovely staff, food and atmosphere. We get served quick and easy, staff are a class to talk to and the food is delicious! Thank you again for looking after us (:
Melissa Warrington . 2023-07-22
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Just as good as the ones in South Africa. Perfectly grilled and wonderful, spicy flavor.
Jay Lofstead . 2023-07-21
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Overall the experience is nice. However the staff is not efficient. Took a considerable time to serve the food. Atmosphere is nice. It seems like everything is based on self service in there other than food serving. Nandos is okay but not excellent
Thamasha Samarasinghe . 2023-07-14
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Good place to have food while having a chat with friends.
Sanu K. Shaji . 2023-07-12
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Very nice food,service and atmosphere
Mo Dehnoo . 2023-07-11
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We had starters and a 10 wing platter. Great food. Can't go wrong here.
Rick D . 2023-07-11
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Great food, amazing service from staff, seated within 10 minutes and food arrived swiftly considering it was busy! Recommend!
The Doctor . 2023-07-02
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Visited here with friends on Saturday evening. Ordered mains and starter, though the starters ere forgotten about, our mains were brought out and at that point had to remind where are the starters? Halloumi was feeling nice though and bread and salad brought out. We were rushed to finish our starter with plates taken away as soon as we each finished, and asked before one us finished are we ready now for msin course. Main came out I had the chicken beating asked for chips but hot rice, they brought out chips on asking. Again we were rushed to finish despite restaurant only being half full. They tried to take my friends plate although he hadn't finished it. The mixed grill he had was nice though with the description and price £20 would have expected more meat. Overall food was good, but so cheeky to add the service charge onto the bill. Especially given service was so poor. I would have contested it but my friend didn't want a scene. Shame really as if it was not for that would go back.