Nando's in Cheltenham

Amazing service, amazing food, amazing staff. If you are hungry spend your money here!

Avoid this place. Food disappointing. Some overcooked, some undercooked which indicated a poor standard of cooking and care. Food just slapped on the plates with little care or attention to presentation. No cutlery with the meals. Numerous staff seemed to lack any training on customer service. Warm glasses provided for water. Greasy sauce bottles. Bar top very greasy (this was pointed out to staff who promised to clean, but it remained unclean). Must have been wiped with dirty greasy cloths. Floor dirty. Made me seriously question the hygiene standards and cross contamination possibilities. Toilets cordoned off before closing for cleaning and couldn’t be used. Poor standard of food, cleanliness and service. The manager needs training to improve cleanliness, food quality and service. Would never go back.

The staff were very polite and the food was really tasty, really happy with the food and service

Will and many of his team make our weekly visit a treat every time

Have been here before (the pandemic) and always loved the service but this time although we were shown to a table and given menus that was it, normally once you're sitted someone comes and ask if you'd like a drink while you're looking at the menu but not this time, we were blatantly ignored so we left........very disappointed.......the young girls who were l guess suppose to be working seem very disinterested and bored.....

Really disappointed- chicken was physically cold to touch. Returned food for a fresh meal when the manager tonight 30.08.24 came out with an attitude about the food being returned. No refund was provided. Terrible service towards a 9 month pregnant lady just making sure her dinner was adequately cooked through.

Clean and tidy nice staff, but it was my 1st and last visit to any Nando's Can't say food was rubbish or distasteful, just extremely expensive and not too our palette

Great customer service from Brad today, fab food as always, well done all

Food was decent but on the small side- maybe this is just Nandos though. Greeter was nice however no attentiveness from staff who just mostly stood around- had to find the drinks machine and cutlery myself. Could do with "refills over there etc" Clean throughout.

Great food. Lucy’s service was great!

Ordered a take out in time for the Boks vs Wales game. Having eaten Nando’s whilst living in South Africa (where it originates from) the food was of very poor quality. The chicken livers were chopped up with no sauce at all, the accompanying Portuguese roll which you’re supposed to use to soak up said non existing sauce didn’t arrive. The fives sticks of halloumi arrived as two skinny slices laid at the bottom of a large box of air. The grilled miele was only grilled in one stripe not all over and was over cooked and dry. The coleslaw wasn’t too bad. The boneless thighs were surprisingly dry and lack lustre. Over all the meal was very disappointing and a very pale comparison to the authentic Nando’s. Thank goodness the game didn’t disappoint!🇿🇦

Went late afternoon on a Friday so was pretty quiet. Service was good, food came quickly. Food was okay, mashed potatoes was not good, very dry, but otherwise okay.

It's always a decent experience at Nando's, ideal for me wanting a quick meal whilst travelling on business, but also wanting something tasty. There's rarely much of a queue here, but neither it is dead, and service is always good and speedy, ideal when dining alone.

Super friendly staff rushed to get take out order ready for us as they spotted we had other food with us that was getting cold

Sophie was so fab Lovely food as always xoxoxo

Last few times they've got my order massively wrong? First time they forgot the extra things I ordered with my wrap (halloumi and sauces) Next time the wrap was extremely underfilled (it was 90% lettuce, 9% sauce and about 1% meat) This time I ordered a wrap with the BBQ sauce and they put the hottest sauce I've ever had on. I'm not afraid of spice by any means but my mouth is currently on fire and my eyes are watering! They also put the peri stuff on my plain chips which is annoying because I didn't have any part of my order that was just how I like it.. and it was through deliveroo, so I can't exactly ask for help.

Service was brilliant. Drinks were brought to our table and the food was very quick.

Wait is too long. Uninterested staff. Overrated

Excellent service, due to a mistake with the ordering system we were given a free burger too!

Was a Lovley experience. Great food and amazing vibe. Waiters were quick with food and kind.

Food was great and was served quick, the waiters were lovely and all round loved it. Had a great time

Had a lovely time with my friends, loved the coke 0 refill's🤣. The food and the service were both amazing. Couldn’t recommend more if your passing or in Cheltnham

you can never go wrong with nando's! the food is absolutely delicious & is always so fresh - in particular i love the vegetarian options. the staff are super friendly as well so it's really delightful to eat here😄 very quick service too, thanks❤️‍🔥

Who doesn't love a Nandos!! Great food and chicken as always. Lots to choose from and variety of spices heat and sides. Their puddings are also great and overall a fab meal for the family.

Tasty food, staff very helpful, it is worth the money, I would definitely go again, I get butterfly chicken lemon and herb

Great food, great atmosphere on a weekend. Visited while on a trip and really liked the ambience within the restaurant as well as of the arcade where it is situated.

COR BLIMEY! Best nandos i’ve ever been to (and i’ve been to a lot). Server was Beccy and she made us feel so welcome, personally hand delivering the Saka sauce I requested. Staff were smiley and food was delicious. A well run organisation. Hats off to the managers ❤️

You know what you're getting with Nando's. Having said that, not bringing people cutlery and napkins is a bit much. No soap in the dispensers in the bathrooms.

Went for a quick evening meal had the hummus piri piri starter hummus had bits of plastic in it, probably swallowed som I guess came from the container it was prepared in, got a sore throat, don't go for this starter, manger said she will investigate got refunded starter and main meal

Great place for lunch. Fast service by friendly staff. Best bit? Peach ice tea on tap!

Very good food with a variety of heat and spice options, which was very much appreciated as I like my food on the hot side

The place was packed when we went! The food was great and came out really quickly, the staff got part of our order wrong but they remade it almost immediately for us. Would go back again.

Hosted our club meal so well. Staff were fantastic.

Had a lovely meal here last night! Rapid service, tasty food would recommend

Fantastic atmosphere and service as the managers were in the kitchen to ease the pressure and we had a very lovely lunch. Many thanks Emma

We had a meal here after the pantomime Sleeping Beauty at the Playhouse. We go here regularly as it's reasonably priced and you don't have to wait too long for the food. Service generally is very good but of course a lot of it is really self service!

Workers were lovely and really helpful

It was OK, rather average to be honest. Nothing really stood out in terms of food or staff or general atmosphere.

Very good staff were very helpful were given an estimated time of 20 minutes but got a table after about 10 minutes good food, will go again if in the area.

This was the 1st time I've been to a Nandos and was honestly very surprised.. The chicken tasted amazing and was moist which was fantastic as I had thoughts it would turn out dry.. The Peri Chips are definitely worth a try!! Very nice place and staff that are helpful.

At this nandos, the staff were extra attentive and made an effort to treat you well. I've never had drinks filled and bought to me in a nandos, but this was the first time that had happened. They also bought us cutlery, serviettes and sauces without us having to get up and get them. The atmosphere was the same as a normal nandos and the food again was the same but otherwise the service was great! I would just note that there did seem to be a long queue at the till to order food (but this isn't a them issue as they have QR codes on the table for this exact reason). Considering this was our stop from a long trip I can say overall this was a good munch ;)

Went there on Nee Year's Eve. Good Service, neat and clean.

Hungry family of five served in 10 mins.

Very nice service and very Nando's food and atmosphere.

We like Nando's- delicious and not expensive.

First time for a cheeky Nando's. What can I say? It was amazing, and it was a great choice on the menu. There was no pressure at all to go hot or mild Great experience

Love the atmosphere in all Nando's came to Cheltenham for a couple days to celebrate my birthday and came to Nando's for lunch, service was very prompt, food was great as always 👍🏼

Absolutely fantastic service from all of the staff. They were all friendly and helpful and always asked if there was anything else they could help us with. Definitely the best Nando’s I have been to

Si mangia divinamente, sano e in abbondanza. Servizio semplice e cordiale

Nandos has always been a nice and reliable place to eat. Having allergies they have always been happy to run through the allergen list and make a note on the order for you Have always enjoyed the food and bottomless drinks are a bonus!

Popped in for a quick bite, had a grilled chicken wrap with 2 sides and bottomless drinks, took some time to get the food, but had to ask for drinks, was advised to order on the app, which whilst was OK, didn't get the chance to ask about dishes?? But good none the less

The staff was very helpful and food was delicious

Honestly phenomenal service Great atmosphere Right next to anything you want to do afterwards, drinks, darts, bowling, cinema Staff are really down to earth and chill, but always on the ball to be helpful too Massive shout-out to alex for looking after me and making sure my food was sorted, noticed he was taking care of a load of other tables too Thanks man and hope you're having a good time

Food okay. Chicken was dry on two of the 3 plates.

Food is tasty. Staff are great too

As always the food is wonderful but placing ones order is terrible. .. The online system is far too long winded and standing in a queue for 10 min to order a sit down meal is not on! The once personal feel of Nandos seems to be gone!

It's a Nando's. Chicken is nice but the sides could be better.

Super friendly staff. Great time out.

All I can say is, Nando's never disappoints. 😁

I came in with a few friends and I have to say without a doubt the best nandos I’ve been to . The quick service and exceptional food gives me no option to return again . A yes from me

We had halloumi, medium half chicken with rice and coleslaw and the pepper and cheese dip. Excellent quality food, staff were friendly. Toilets were clean.

Standard Nandos, but takeaway is always delayed. Not great when parking isn't easy.

Great service! Gini was lovely, all the staff were very friendly.

Nando's will forever be my favourite restaurant!! For me the food is so fresh and tasty. I love how it also has good vegetarian and vegan options. Thank you❤️🌱

Great food. Excellent service. Very helpful staff. Highly recommended. The new Fully loaded chips were superb. A must have.👍😁

Katie May and Brad Richards were amazing servers and the food prepped by Oliver Wright was amazing

Katie may was amazing. I love her! Brad richards the manager was also great at his job! Ollie wright made an amazing wrap. AWESOME

Visiting Cheltenham on a business trip. Nandos is always a winner. Amazing food, service was great too!

First ever Nandos. Won't rush back...

Served by a very helpful waitress, used the app to order. Food came quickly and with all the requested substitutions. Highly reccomend

Great restaurant. Great food. Nice environment. This restaurant is a busy place so it can get a bit noisy at times so bare that in mind.

Service was great, staff were super friendly and helpful. Food came fast but was cooked beautifully. Overall a great experience.

Customer service was great. It is just very over priced chicken though.

Very good food, service was ok. Had to wait for a table even though plenty of tables were free. Again food was very good and on whole experience was good. Would defiantly return. Love the rice and chicken wings!

Always great food and speedy service from lovely and friendly staff. Food portions have decreased and prices have gone up but that is no different from anywhere else these days so cannot be helped. I have found that the Cheltenham branch’s food always tastes miles above any others I have visited so big thumbs up for that! Facilities are always spotless and tables, cutlery etc. are very well cleaned.All in all highly recommended for a friendly and relaxed place to eat with plenty of good food and people.

After my second visit to Nando's I was convinced of my previous suspicions. The chicken (ordered burgers and wraps) are not being flame grilled and marinaded properly!! You can replicate the same chicken using their sauces!!! Having lived in South Africa where Nando's originated I can tell you the breasts are chargrilled in appearance and taste!

A group of six of us popped in before heading for the cinema, I wish we hadn't! The staff we unhelpful, the ordering of the food is ludicrous especially for families. The food when It arrived was tasteless and over cooked. The kitchen was also poorly maintained in the various stations - there are far better places to eat in the brewery so recommend eating else where!

We were sat down promptly and welcomed by the waitress. She knew we were going to a film right after the meal and took our order immediately.We then waited and waited and waited as all those who had ordered after us got served. We saw parts of what turned out to be our meal hanging around for over 20 minutes. It seems that belatedly they had remembered to cook my burger. The meal arrived well over thirty minutes later (and they had suggested that 5-10 minutes would be about the time needed)These things happen! However, the young and very ineffective manager who was called by the waiter to deal with this very long wait could have done better than saying sorry over and over again. An offer of a complementary drink, a voucher or a small discount would have added effect to his words.We squeaked into the cinema just before our film started and in truth the food was good and the staff very pleasant. It is a very busy, lively and young restaurant, but a fun place to go. Just hope that nothing goes wrong as they struggle to put it right.

it was my first trip to this Nando's, it was very busy because of the cinema opposite, and many people eating before the film Dunkirk started, I was shown straight to a table and ordered extra hot Peri Peri Chicken with 2 sides, staff were really friendly and the service was very good, the food came in good time and it was excellent, the restaurant soon emptied and was a pleasant atmosphere and I enjoyed the meal.

Nando's es un favorito mío cuando vamos al cine. Fuimos a lo largo de la noche y otros que no sorprendió fue que concurrido, llevado a una mesa muy rápido. Fui a la orden y, a continuación, llegar cubiertos me pareció que tenía que ordenar a través de conseguir cualquier otras limpias. Nuestra comida llegó, que era precioso, pero el personal era constantemente al acercarse a preguntar si la comida estaba bien (dos veces) o si necesitábamos salsas (dos veces), una vez en el principio que estaba bien, pero de nuevo cuando casi habían terminado. Me pareció muy desagradable.

We all love Nando's and the food is consistently good, served quickly and the staff are always friendly and welcoming. I do see them always cleaning and tidying but the floor and the tables were not at their cleanest on this visit on this occasion.

Normalmente no escribo comentarios Nando's, pero tuve que hacer una excepción en esta ocasión. Yo comer aquí mucho ya que es mi ciudad natal y el personal siempre es amable y servicial. Comimos allí esta noche y mención especial a Justin para ir más allá de lo esperado, una ventaja real para la empresa.

Mi familia no podía creer que yo nunca había estado Nando's antes, así que mi madre me llevó allí el pasado fin de semana. Compartimos un medio pollo, y me spice ordenados mazorcas de maíz y verduras asadas como guarniciones. Mi madre pidió el arroz, guisantes y macho y me encantó. Me pareció que el maíz en la mazorca era fantástica, y pudieron hacer lácteos gratis para mí, era genial. Lo que más sorprendió fue el pollo. Era tan húmeda y suculento, no me lo podía creer. Para un restaurante de la cadena, yo realmente estaba sorprendido por la increíble calidad del pollo. Me pareció que el servicio y la relación calidad-precio era muy buena. Sin duda, aquí. También es conveniente que está justo al lado del cine. Sin embargo, lo único que no me gustó y no terminar fueron las verduras asadas. Realmente no me gustó el sabor y la textura parecía que estaba cruda.

Sólo tenía una comida familiar en Nando's. El domingo a las 6 de la tarde, así que no estaba demasiado concurrido, ordenar y el servicio eran muy rápido como siempre y la comida era fantástica! Muslos de pollo deshuesada con arroz y guisantes picante macho me regalo; 5 alas, patatas fritas y ensalada para mi hija; butterflied pechuga de pollo, patatas fritas y una mazorcas de maíz para mi hijo; halloumi hamburguesa, ensalada y patatas fritas para mi esposa. Sabor fantástico con la habitual variedad de salsas peri-peri y buenas porciones de tamaño, nos fuimos allí y amplios. lleno Volver el pollo hígados la próxima vez.

Really nice place to go with friends or kids for a meal out. Specialises in Chicken and it's Peri-Peri sauce ! Note that it can get quite busy on weekend and during school holidays !

Llevé a mi hijo y su amigo aquí por capricho. Estado aquí muchas veces, así que sé la configuración. Entrega rápida y eficiente de comida Super hoy! Lugar fácil para cines y bolera y fácil de la ciudad a pie o aparcamiento NCP frente.Las porciones de comida no son enormes pero suficiente!

Seated quite quickly on a busy night. Food served fast and well cooked. Special mention should go to Siena, very smiley, fun and energetic. A real asset to your business!

Chicken platter was tasty. Restaurant was not too warm & food became cold, better come in the summer months.

El Churrasco hamburguesas eran deliciosos, los rollos portugués eran frescas y bien rellenas. Mi hijo mayor tenía la mitad de pollo y dos lados, que era más de lo que podía manejar. La comida de los niños son muy generosos. Las jarras de agua de la máquina con acceso ilimitado de hielo es excelente y se hace superior a sus rivales; excelente relación calidad-precio

Nando's es siempre bueno, pero este era mejor que la media. A pesar de tarde de sábado nos sentaron enseguida y tuvimos una excelente ayuda de el chico que tomó nuestra orden, sugiriendo alternativas para pedir lo que queríamos. Entrega muy rápida de comida. La calidad de la comida era la mejor que he tenido en un Nando's. Personal mantiene el lugar ordenado a pesar de negocios.No es un 5 estrellas por inmersión y aseos maloliente y porque aunque nadie prisa nosotros nos sentimos presionados vice relajante.

As Nando's go this is of the usual high standard. Service is quick and the food is always very good. Conveniently located for the cinema so it's a great place to eat and drink before moving on.

Llegamos a Nando's el Domingo 11:55 am - nos la tabla 3 rd para sentarse.Nos dijeron que la calefacción se rompió y hacía mucho frío.La chica mala en el pedidos hasta estaba verdaderamente ahí parados con frío mientras usando haga temblar una camiseta.Pedí pan de ajo para comenzar; luego una envoltura y patatas fritas para mí y una hamburguesa y patatas fritas para mi pareja.Me dijeron que no había bebidas calientes? ? ?Por el tiempo que me extrajeron dos colas de la máquina de bebidas y llegamos a la mesa del pan de ajo ya habían llegado no hubiera sido en cualquier lugar cerca de una parrilla y fue así que no tuvimos la mantequilla sin cocer se evapora.Me empujaba a un lado se negaba a comer.Dos minutos más tarde el literalmente llegado bien la principales envoltura pueden haber sido fría debido al hecho de que era el 90%, pero las patatas fritas lechuga eran frías.Si vas a preguntar al cliente a sentarse en un restaurante en enero sin calefacción que sirve comida caliente y bebidas calientes.No nos ofrecieron una restitución y la explicacion de la camarera era de estremecimiento no puedes esperar comida caliente cuando está menos temperatura en aquí.No contentos.No volveré,PS dicen que tienen wifi, pero no estaba conectado