Nando's in Gateshead

This Nando's offered a delightful dining experience with impeccably cooked and incredibly tasty food. Portion sizes were generous, and we definitely left feeling fully satiated after just having a main course. There were also plenty of options for vegetarians. The staff at Nando's were attentive and courteous, providing top-notch service with their genuine hospitality. The seating arrangements at this Nando's were excellent, with options ranging from cozy booths to spacious tables. The private booths offered an intimate dining experience, perfect for a romantic dinner or a quiet meal with friends and family. Furthermore, the ambiance at Nando's was inviting and vibrant, creating the perfect atmosphere for a casual meal or a special occasion. With its welcoming decor and friendly staff, this Nando's truly stands out as a fantastic restaurant choice for any occasion.

We visited metro centre Nando’s we ordered food it came promptly well cooked we were quite happy with our visit me and my wife both used the toilet if I had been to the toilet prior to eating our meal we would have left the gents was stinking of stale urine the wash hand basin was filthy whole toilet was filthy I met with my wife and she said exactly the same with the ladies we alerted the waiter he didn’t say anything just shrugged his shoulders

This is an excellent venue. They allowed us to book as we were a large party of 10, including children, and didn't want to chance just turning up. The manager who took our booking went above and beyond to be helpful. The visit itself was great. The staff were so friendly and efficient, the food was delicious and served promptly. Three members of our group have food allergies (some of which are severe) and we felt that the process of taking the order and preparing the food was exceptional. We certainly felt safe. A massive thank you to Nandos Qube for making a birthday meal special.

You know what you get at Nando’s. Efficient, swift service, (served by Scarlet) & everyone enjoyed their meals. It was Saturday afternoon, very busy but we were served very quickly.

Our experience was shocking. We ordered separately and my partner ordered at the desk and I used the app. My food came no problem however my partner didn’t even get his starter until he went up after 20 minutes of waiting to ask. I had finished my main meal by this point and the starter had been finished for a good 10 minutes. Another 10 minutes passes and still no food. Eventually he got up again to go to the desk to ask for a refund. The manager stated there was a 15 minute window, bearing in mind we had waited 40 minutes and still didn’t have the food. There was tables that had come in after us that had gotten and eaten their food. The attitude of the manager was appalling, no consideration that we had been sat there for 40 minutes and I had finished way before we thought enough is enough.

It was a very busy day at the metrocentre for Nando’s but the queue flew down, we were seen to promptly by Bethany at the tills (who was excellent and very charismatic which made the experience more pleasurable in such a busy environment) and received our food fast and fresh. Great experience today.

Visited on a Saturday evening for a nice easy Nandos. Visited many Nandos across the country and this had to of been our most disappointed visit yet. The inside is very outdated compared to most other Nandos we have visited. Service was good and staff are very friendly. Only one water/ice machine worked. Only one drinks machine worked. This meant you had to queue for water. The ice machine didn’t have any ice as everyone had to use the one machine leading to room temperature water. Food was nice as always but they were shy with the amount of chips and my pitta wrap wasn’t very filled compared to the Nandos we visited the week before else where in the country which was spot on. Would I go back. No I’d rather drive further to another one.

This is the second time we’ve been to the yellow mall Nando’s and been served by Liberty she’s such a joy to be around and makes our experience so nice! I hope she serves me and my friend every time we come! Thank you Liberty!!

Started off well. Shown to a table, then we were told what they DIDN'T have. Given menus but as nobody had been anywhere near use after ten minutes, we left. Wasn't even busy.

Please can someone explain to me as to why we are given such small glasses for water compared to those for pop? I can appreciate the water is free, but is it not more of a health risk to expect each customer who asks for water to walk back and forth to fill up there small glass during covid times. I do not enjoy moving back and forward through the establishment and putting myself more at risk because you can’t extend your service to a decent sized glass. Is there a shortage of this sized glass ? Or are you just trying to be difficult ?

Food was hot and fresh, can’t ask for more than that. The service differed from waiter to waiter, we seemed to be dining at a time where the manager was doing staff reviews or something similar in the outside dining area, which lead to the other staff congregating by the kitchen in what looked like ‘clichés’ and being sat within proximity, we couldn’t help but hear. I must admit it gave me and my partner a giggle as it all sounded very political. In closing; would I visit again, yes but wouldn’t be first choice. Would I recommend? Yes but would advise to look for alternatives first.

Lovely food really enjoyed it would recommend. The last couple of times the food had been served cold but this time it was piping hot.

Came here with my friend who has Coeliac Disease, we told the waiter straight away and he told us the procedure they take for allergies and intolerances. Gave us the menu aswell as a allergy book. We ordered at the counter with a manager who ensured that everyone was fine for my friend to eat. Was very very professional and took a lot more care than I’ve seen other places do.

From ordering to getting something to eat took 40 minutes because 4 pm is staff change over time. The staff going off were not interested and the staff coming on were more interested in talking to each other than serving, the manager being one of them. Whilst the food was ok it was a disgrace to find all of the plates were icey cold. Overall for what you pay for what you get you are better off going to KFC its a lot cheaper and nicer.

We had to wait 30 minutes for a table. The table was not clean and when we asked for another table we were told there was none available even though we could see several empty tables. Only of the servers was professional and made us feel welcomed. The dessert order was messed up. The server complained about us to all of her colleagues to our hearing before correcting the order and the sent two different people to rectify it. The manager when told didn't apologise, he just made excuses for the bad service and then said he would give us some free food if we return.

We went out as a family, and really enjoyed it. The food was hot and fresh, we were now able to get our own sauces and refills etc.So great overall Must try

We went for a walk-in before midday and we had to book a place in the digital queue. It was a little odd as the restaurant was about 3/4 empty. We were told it would be around 15 minutes and we’d get a text to...

Whilst partaking in a bit of evening shopping, my fiancé and myself decided to book a table for Nando’s for after we had finished shopping. We asked the front of house girl if we could book a table for 7.30pm. At which point we were...

Great friendly helpful staff & COVID safe too, enjoyed a very delicious meal, felt really safe with the staff doing everything for our protection (and theirs I hope) food was great, served quick and nice and hit, staff very attentive checking a few times to...

I came to Nando's for the first time since lock down as me and my friend were in the metro centre and i had toddler with me. We scanned the bar code and our table was ready pretty quickly. We were then seated and i...

I have been to Nando's many times before this was first time I come to this. Food was ok (had much better than this) but the service was very disappointing. As new ordering system means you have to depend on the waiter's to get you...

I visited Nando’s yesterday with my husband, daughter and her fiancé. I was firstly impressed with the new Covid policy’s in place and the ordering system. We ordered our food and did not have to wait long for our drinks and food - all good...

Nandos er et veldig populært sted. Vi prøvde flere kvelder å gå inn der for å spise, men det var...

Simon was awesome! The team were obviously rushed off their feet with Eat out/help out but they were fantastic. Clearly cared about making sure their customers were safe and none of the staff let the busy day or stress show. Real credit.

Cannot whack a Nando's, chicken is always fresh and theres plenty of choice on both mains and sides. Staff always friendly and food always comes quickly. Wor lass highly recommends the Sunset Burger!

These big chains are always a gamble and in a place like the metro you kind of expect a get them in churn it out style, so expectations weren't high. Staff were ok, there were lots of them and we didn't have to wait long....

i have eaten in Nando's before, but for some strange reason this does not match up... i had an vegan option and nando's is knowing for chicken so maybe..

Could not fault service or meal today, went a little earlier than usual, plenty of tables but soon filled up, staff were great and helpful, ordering easy and service was quick, food hot and tasty.

Where to start. Front of house polite. Given a table that rocked and looking left and right people having the same problem. Food ordered no problem. Starter came. Halloumi fries. Tasty but a very very small portion. One main arrived chicken burger with no explanation...

We were a party of four for a late lunch others in party had been here before it wad my first time we were seated quickly and our order was taken and we did not wait long for meals to arrive chicken was lean and...

We used our deal vouchers from the GNR to sample the peri peri half chicken with mash and broccoli. It was tasty as ever and this Nando’s is in a central and good location

The chicken is amazing. we were very fond of the free drinks refills. Big shout our for the epic spicy sauce!

Disappointing tonight as been to lots of different nandos and always had a good meal. We went to the Garden Walk one in the Metro Centre. It's the first time I have been to this one. It took a good few minutes to be seated...

Disabled friendly and level access. Disabled toilet is separate from part of the restaurant. Ample room from wheelchair. Orders made at counter and is table service. Meals are ample and service depends on how busy restaurant is. Can get busy and waiting time is varied....

My order was seemingly taken well at the till point but I we received the wrong order and then were asked to recall what we had ordered. The service was fast to be fair. The meal was dissapointing. My chicken was nice but the my...

Called here today for lunch while wedding outfit shopping and was really busy but was served really quickly I had chicken pitta with corn on the cob was delicious and fresh staff were very helpful and friendly will be back

Really busy when we went, but didn’t have to wait too long to be seated. Staff were really friendly and helpful. Food was usual nando standard, although could have done with a bit more onion relish on fino pitta. I’m not usually a big nandos...

Nando's is a great restaurant for people who love chicken or those who are picky with food. I frequently visit and am always pleased with the service but my visit on Friday was very different. We were seated at a table that wasn't clean and...

Top marks on our recent visit to the Nando’s in the Cube, Yellow Mall of the Metro Centre (there’s another Nando’s only a few hundred metres away next to TK Maxx too). Absolute bargain; because of an orange reward on our Nando’s card we got...

As always Nando’s is a great place for a quick tea after work. Delicious chicken with great flavour with hot sauce and peri peri chips just hit the spot. Perfect portion sizes with fast service. Now with 2 choices of no sugar drinks. For diabetics-...

Good food, tasted good. Arrived quickly and staff were very friendly. Would recommend for a casual meal out - the music was a bit strange !

I have been to many different Nando’s restaurants and this was definitely not one of the better ones. We often choose Nando’s as it’s a safe bet and we know we like the food. The service is usually good but at this one it was...

For chain food it's fine, but that's what it is. Pretty bland unoffensive food. You know what you're getting but this place can be rammed and messy. Nothing to right home about, its a spot to fill up the feedbag

We called in for dinner one night after school, the restaurant was quite quiet so service was quick. We enjoyed a fino platter between us, whole chicken, sweet potatoe wedges, corn on the cob, coleslaw, chargrilled veg and super grain. I enjoyed the sides however...

Food was good, service was great but some how managed to get some of our meals wrong :( but still tasted good!

I always enjoy the half chicken with Nandos hot sauce, however I do find the restaurant expensive. The service is usually fine, however it is always busy.

Alway a safe bet is Nando's, It doesn't need much of a detailed review as everyone knows what this place is about but if you've never been....go! Grab yourself a caramel cheesecake to finish you wont be disappointed.

Great food, great place with friends.. Service can be sometimes slow but that issue to the sheer volume of people in attendance. The staffa re always very friendly and always accommodate my small grandchildren when shopping with them.

Ik ben in november 2016 naar Manchester geweest en op advies naar Nando's geweest. Ditmaal zijn we naar Newcastle geweest...

Visited with a friend plus my baby. Host said they had one table left for a pram, ok fine. I parked pram between our table and empty table next to us, so I could keep an eye on sleeping baby. No, no the waitress said...

Very fast service, maybe a bit too fast, chicken was perfect as were fries, corn on the cob was stone cold like it had just come out the fridge and not been reheated. Nice, would return but prefer the older Nando's downstairs

Nandos is great, fast and not too over priced. Aswell as healthy eating as its easier to make the right choices. On this occasion the manager excelled him self. Due to a delay on our food one couple got their food and finished before we...

the service was quick even through they were busy. simple food and you know what your getting. would go back

Quick service, clean restaurant, food good as usual, only complaint would be the rice didn't seem fresh but we were there 30mins before close.

This one of the most improved restaurant in Gateshead , I always want to go for eat out at Nando because of their excellent customer service that I received anytime I visit the restaurant . The food were second to none and I will continue...

席に着いてからレジに向かい注文する方式です。料理はチキン中心で美味しいのですが値段が割高に感じます。昼どきは混んでいます...

We visited Saturday afternoon there was 8of us .we where shown to a massive round table once you where sat you couldn't get out. No one told us you had to get your own cutlery . my poor sister in law was up &down getting...

Really nice visit Staff were lovely and polite Clean and tidy especially the toilets Good idea to have refillable soft drinks Will definitely visit here again

Myself and my husband, after being left waiting to be seated at Big Lukes and then refused our choice of table twice in an empty restaurant, decided to go where we know we will get good food and good service. We weren't dissapointed. Shows to...