Nando's in Chelmsford

Nice staff.. great food as always

I Mucked up my order and Gemma sorted it straight away with no hassle, props to her 10/10

Service was absolutely terrible, Waited 30 minutes for 5 Halloumi sticks & then a further 40 minutes for our mains, the place wasn’t even that busy, won’t be returning to the Chelmsford one

Excellent service, great food, and a serene atmosphere to eat your delicious meal.

Unprofessional people and really it’s shame to driver to pickup order …. No one came check window why many people wait and don’t asked Notting no care …stoped manger no care as well …thank you

⭐️⭐️⭐️⭐️⭐️ (5/5) I recently visited Nando's, and it was an outstanding experience! The atmosphere was vibrant and welcoming, with a fun, casual vibe that made it perfect for dining out with friends or family. **Food:** The star of the show was, of course, the Peri-Peri chicken. I opted for the half chicken with medium spice, and it was cooked to perfection—juicy, tender, and bursting with flavor. The heat was just right, and the accompanying sides of spicy rice and garlic bread complemented the meal beautifully. Their famous peri-tatas (fries) were crispy and addictive! **Service:** The staff were friendly and attentive, making sure we had everything we needed without being overbearing. Our food arrived promptly, and they checked in regularly to ensure we were enjoying our meal. **Value:** I found the prices to be very reasonable for the quality and portion sizes. Plus, the option to customize spice levels is a great touch, catering to all taste preferences. **Overall:** Nando's is a must-visit for any chicken lover or anyone looking for a flavorful meal. I left feeling satisfied and excited to return. Highly recommend!

Everyone was so so nice, the food was so so good! Especially one of the girls , she is so so sweet , service was great.

We visited this restaurant around 4 PM and had a very positive experience. The place is pleasant, clean, and not crowded at that time, making it a relaxing visit. The QR code ordering system is very easy to use, and once we placed our order, the food arrived quickly. The service was excellent, with very attentive staff at all times. As for the food, the flavors were enjoyable, and the chicken was perfectly cooked—tender and juicy. Overall, a great experience, highly recommended for those looking for good service, fast service, and a comfortable atmosphere. We'll definitely be back!

10/10 great food served with a smile , friendly staff very attentive definitely will be back thankyou Chelmsford

Don't order deliveroo from here. Empty bag turned up, deliveroo offering to refund a whopping 80p. Interesting it's sealed.

Great food, service great, atmosphere buzzing ! Nando’s was busy and the staff was still attentive and always doing something. I sat upstairs and ordered a bottomless peach tea and I didn’t realise the machine for the drink was downstairs, Gemma assisted and helped me with my drink! Ordered, fino pitta with garlic bread, coleslaw and spicy rice. Also, sunset burger (should definitely try with chicken thighs!) with chicken wings on the side. Food came quickly and well timed with minutes apart for each dish and it was hot and delicious! Overall the experience was good, and thank you Gemma for the peach tea assistance !

Once we had been reminded that there’s no table service things improved! Ordering on the app was ok but the app even though the menu on our table and that on the app as far as headings was concerned varied slightly. Food arrived quickly, was well cooked and perfectly OK. I’m not a big fan of self service drinks and with the ice machine not working properly my passion for self service diminished further. So why the 5 Stars? Simple answer, Rach. Attentive, interested and professional she single handedly improved the experience. At the end of the meal outlining what would happen next as far as an email asking about our experience, encouragement to complete and a subtle request for a positive rating she did everything that great customer service demands. A smile and “enjoy the rest of your day” as we left topped everything off. It’s not all about the food and drink it’s about the experience and Rach made that all the better!

You scan a QR code or go up to the counter to order. My mates and I all ordered at the same time but 2 of us got our food after the other had already finished theirs! I ordered the butterfly burger with peri salted chips and peri mac & cheese. The only bit that I was a bit disappointed by was the chicken. The outside was a bit burnt and a bit hard. Mac & cheese and chips were really nice though. Hope it's better next time.

Will, what can I say the best waiter I’ve ever had best props to this guy deserves a raise and should be Waiter of the year. Thankyou Will the one with black hair. Half chicken and chips was lovely and a nice coke. All thanks to will and the guy at the front desk who was very good aswell Also the lady that seated us was very nice and asked for our allergy’s which was very thoughtful. Thankyou to these staff as it made our experience much better .

Always on point, food is very consistent and wait staff is great

great experience as always!!! we were served by Freya who was very friendly and helpful and accommodated us wanting to move tables and such and the food cooked by Sam was delicious!

As good a Nandos as elsewhere. Didn't have to wait long and the chicken was superb!

The wait was so long do come here.

The best Nando's. Always great food and service :)

Great food, also a shout out to the manager that greeted us and showed us to the table (sorry didn’t get the name) very friendly and polite.

rachel was an absolute star she was so friendly and helpful! such great food love from sophie’s table and of course great service from everyone else

Every time I go to Nando’s, it’s always a great experience. The food is consistently delicious, and I can not resist ordering the loaded chips – they are my absolute favourite, and I get them every single time I visit, especially here at the Chelmsford branch. The food always comes out quickly, which I really appreciate compared to some other places. The service here is also fantastic – the staff are some of the friendliest and kindest I have come across. Even when I've had a minor issue, it’s always been sorted out straight away without any fuss. Nando’s Chelmsford is one of my go-to spots for great food and excellent service. I’d definitely recommend it to anyone!

From order to food... took 5 minutes! Crazy fast. Really good quality and service

Had a lovely experience at Nando’s with my friend. Bruno was amazing!!

David was very pleasant and gave great service. I like David.

Friendly staff delicious food clean atmosphere and clean restaurant I realy love to go again for best food fish is best with Pepsi 😋highly recommend.it has a very welcoming atmosphere .this restaurant is best best places for enjoy with family

First time at this particular Nandos. It was a very good experience..the food was lovely, the service was great, the time it took for the food to arrive was quick. Would definitely come back here again

Great customer service, amazing food. Freya and the team were really attentive.

Had a lovely meal, good service and not bad value.

Catena famosa per la carne e per i vari livelli di piccantezza offerti. Me la ricorda più buona sinceramente ma forse dipende anche direttamente dal posto. Non ci si mangia male anche se per chi non sa come funziona dovrebbe essere spiegato più chiaramente il sistema (bevande illimitate paghi il "bicchiere", servizio al tavolo ma ordine diretto dal cliente). Carina la location in cui è posizionato il locale e l'esterno.

Love Nandos the food is always great and the staff can't do enough for you, can't wait to go again

We tried Nando’s for the first time . Even though it was busy we had a fantastic meal and didn’t wait long at all. A young lady called Leah greeted us with the biggest smile and was very Polite and made us feel very welcome

Ally serviced us and she was really nice made us feel really comfortable was patient with us thank you so much Ally really appreciated !!!

This afternoon I came to Nando’s in Chelmsford, there was a small mistake made with table numbers, and ended up waiting an awful long time for just 2 sides. However Will was exceptional and followed up on my order as soon as the mistake was corrected, to top that off I was offered a free desert as compensation. Wonderful service from Will ! :)

Great service and lovely food. Came Saturday evening for dinner with some friends and her little boy, it was really busy but they made sure they found us a table within about 10 minuets and even made enough room for my pushchair. All the staff, especially the manager in the pink shirt, were wonderful and attentive and checked back several times to make sure everything was okay. Food came out really fast despite how busy it was and was one of the best Nando’s we’d had. Thank you! :)

Laura is fantastic, very accommodating & helpful. The restaurant was busy but she still took the time to sit down with me and help me with the APP.

I have always between Southend branch and Chelmsford branch been allowed to ask and pay for extra peritamer marinade. I have now been told this is no longer allowed? I would love to know why? As I’m a paying customer, and all the other sauces on the shelf are marinades too. Surely if I like the taste of the food product I should be able to pay?

I had a fantastic experience at Nando's in Chelmsford! The staff were friendly and attentive, and the food was delicious, especially the perfectly cooked peri-peri chicken. The atmosphere was welcoming, and the service was quick despite being busy. I'll definitely be returning soon!

Served uncooked chicken and tried to cover it up , cannot get hold of any management to escalate all I was offered was a orange reward , however when I originally called to complain I was told I could have a refund for the chicken but all of a sudden there is no phone recording of this conversation , very disappointing

We came here on Sunday, was greeted by Rach throughout the service she was lovely and attentive, she tried to go above and beyond expectations, which was really nice The food serviced by Jeb, was at the expectations of Nandos, which was nice.... only feedback was that the chicken breast a bit dry, but its fine - the highlights were the fries - no idea what happened but they were really crispy but not overly cooked but to a way that it was crispy and fluffy Definitely a good Nandos to visit :) Thank you Rach and Jeb for the experience

Quick service easy to get a table.

Have to order own food no table service also us smokers can't even smoke outside

everything is great . i love your sauces and your employees

Gemma and Tiffany made our experience that extra special. It was no bother for them to bring out a birthday cake to help us celebrate. They even boxed up the leftover cake so we could take it home. The service from start to finish was fantastic. The food was amazing. Would definitely recommend Nandos to my friends and family

Great food at great price. Lovely staff

As always with Nando's, quick and efficient with nice food. Just one small issue, the portion of chops was very small.

Ordered takeaway and items missing. Asked for credit and reordered and received 50% from one item and 20pence from another item, less than 10% of charge. Disgraceful.

Food was great. Didn’t have to wait long for our meal. Not too pricey.

Expensive but good. Still expensive!

Was able to sit outside which helps .. excellent all round

Nando’s sadly have gone down hill big time. Met friend for lunch. Had to queue to order food. Which is fine. Quarter chicken with Lemon Herb sauce consist of 1 very small chicken leg which is absolutely tasteless inside, the only sauce you can taste is on the Skin! Served with Cold Chips & Glass of Lemonade. For this I paid £13.70. Both friend & I very disappointed. Not worth the money at all. Will definitely go somewhere else. Not worth the visit at all!

Food and service is always spot on here! Quick welcome, food comes out fast and taste great! Always go back because I can rely on this place :)

Staff are the best! Their customer service here is amazing, I even contacted head office to say what great service

Made to feel welcome as soon as we arrived. Good service and great food.

Food is good but over priced! Service was great! The atmosphere was ok, quite busy and you can hear everyone's conversation

The food has always been delicious. However, the restaurant had dirty plates. This is the problem of many Nando’s restaurants.

Way too expensive for what it is

Staff were really friendly and attentive which was a nice touch.

Been here several times but this time the wait for food was really unexceptionable. Ordered at 1.30 (time on receipt) food arrived at table at 2.10 after it had been sitting under the heat lights on counter for 10 minutes. I had the Fino pitta but due to sitting under lights the pitta was crispy on top and tough on bottom. We also got fed up with different members of staff walking up too our table to see if we had finished. Sorry Nando’s but not a good experience this time.

Great staff , polite and attentive . I thought the food was very good too.

Warm beer, cold food, uncooked white dead bread . Food and drinks ware disappointment . Service was excellent

Staff very good, food was way below expectations, peri peri chicken bland (ordered very hot) maybe needs to have slits made into the chicken so the marinade gets in, taste as if sauce was brushed on top even then no flavour or heat.

Food not bad, excellent customer service, great atmosphere, will go again

Dinner with my daughter happy days

Absolutely outstanding service not from one member of staff but all the employees we spoke to.. 10/10 for service, food and teamwork. Outstanding. Well done and keep it up ❤️❤️❤️

Family friendly staff and environment

Just be weary not to get stuck in their lift. Despite this we had an amazing time dinning there.

this place is always busy. full of very young people who love dried up chicken with hot hot sauce. There is nothing good about this place. processed food, covered in hot sauce is not the best type of food anyway but put then into this context and its an awful night out. I always feel that it is tense in this place, like a fight is about to break out. The staff are a mix of people, but all with one common similarity, you would only find them working in a fast food place, thats for sure!

My partner and I went for lunch and there were quite a few trainees on shift. Charlie showed us to our table and was so friendly and bubbly. Another trainee we met was Rachel and again was friendly and chatty. Alex the supervisor was on point to noticing our corn was slightly over cooked and offered us new ones. All 3 members of the team were smily the whole time and a credit to Nandos! The food was also on point as always! :)

Waiters were very keen. Food was great. Overall very good experience

Went in on Monday night. Place was very clean and staff were extremely friendly. Kira especially was extremely polite and made sure everything was okay for my visit. 5/5.

A big un. A Nando’s. So good chicken, nice spices and a bland corporate take on street art. You eat here for the cheap meal not the decor. A place to eat and chat. All good. Clean. And very busy.

Great experience. We had 2 gluten free people in our group and they were accommodated brilliantly. Thank you so much.

I've come here several times, the staff are always really lovely and helpful. There's been a few items missed at times but as soon as you ask they will very quickly fix it, and it's always a really great experience. I recommend the macho peas, so good!! There's cultural music playing in the background, a huge choice of spices and sauces, a sink close by to wash your hands (very helpful if you're eating a burger) and serviettes and cutlery aplenty.

Clean,Reasonably priced food, Great service, great atmosphere

a strong4.5/5! our waiter Will was amazing!! his name badge was something else; great helpful Cust service, lish food-unexpedly better than when I went[to another branch yrs ago!] -small portions than they used to be in this branch tho - cud be an altogether nationwide ting? -Nuisance to go up and down the stairs just to get some water. -there was another waitress there, her attitude compared to Will stank when we asked for something! WILL RTN! :D first written sometime in 2024

Wicked place to eat if you love chicken, very nice atmosphere and friendly staff, gets busy on Saturdays but worth the 10min wait

Great food, friendly staff and fair prices. Thank you!

This place is by far the best of my Nandos experience. I buy takeout from here always and the food is just amazing as compared to Nandos Thurrock Retail park in Lakeside who always sells people burnt and extremely dry chicken on takeout . Keep it up guys💃🏽💃🏽💃🏽You Rock🤩

Great food as always , server informed us of all processes as if it was our first time there and gave us informed wait times fir seating great food and staff very friendly

Best Nando’s I’ve been to, and I’ve been to quite a few! Visited here yesterday with family, and from start to finish it was brilliant. The service, food & styling refurb of the restaurant were all 5* All the staff that served us looked like they genuinely cared, and our food arrived really quick piping hot. Thanks very much!

Awesome food. The peri period chicken and the sauces were simply superb

Nice Restaurant, my Favorite. Lovely staff too.

Went for dinner, Lovely service and waitresses, felt very welcomed. Food was delicious

One of the better nandos branches I’ve went to. I really liked the service!

Food is always great! Keira (not sure if I got the spelling right) was lovely :)

Very hit or miss here, sometimes great other times not so much, last time we went I got butterfly chicken, n seriously it was so small was like 2 nuggets stitched together, plus gave us the trots pretty bad I'd rather go somewhere consistent, so won't be returning here

Amazing service especially by Gemma !

Shame, potion size of the chickens has reduced drastically. 1/2 chicken was tiny. For the money I would suggest getting one from a supermarket and doing your own as it isn't a skill

Food was great. Ordered via the app so it came very quickly. It was clean and staff were friendly

Good food great value and excellent service

Για εμάς τους Έλληνες που πάμε εδώ είναι σαν να πηγαίνουμε στο σπίτι μάς. Τρομερό φαγητό με ελληνικές γεύσεις, γρήγορη εξυπηρέτηση, και πολύ ωραία ατμόσφαιρα

Very tasty food and very friendly staff

Had a take away and the food was so spicy it ruined the whole meal. Customer service refused to assist and offer compensation for a lab un edible meal. Shocked at Nando’s I have to say

The prices are expensive and the taste is very good.

Food was great and staff very helpful and friendly.

Amazing Customer service. Friendly staff. Nice place to eat alone, with family and friends. Great food too. I've been eating at Nandos with my family very often and I tell you. The taste is always the same. Same quality and same quantity. I fully recommend their LOADED CHIPS.

Nando's Chelmsford is a delightful escape, offering more than just exceptional peri-peri delights. The addition of outdoor seating elevates the experience, allowing you to savor the bold flavors al fresco. The inviting ambiance merges seamlessly with the vibrant outdoor setting, creating a perfect backdrop for indulging in their mouthwatering dishes. From the zesty chicken to the warm service, it's a flavorful journey worth taking, especially under the open sky. Highly recommended for those seeking a tasty retreat with a breath of fresh air!

Nice lunch, just what I was after: a decent wrap and seasoned chips. Ordering system was a bit of a faff for a newbie who was starving, but lunch hit the spot when it arrived 👍💘

I walked in and I ordered for takeaway when I opened the box I realise my order was wrong so I called up and they said they will be able to do the refund and when I come back to do the refund they said they can’t give me the money So there is no money in my account or cash money 14.20 pound they didn’t give me the money they are useless