Naan Staap in Redbridge

ordered from naan staap Gants Hill, some quantities were not enough

Wrong order delivered, 1 hour late. Cold food really disappointed

I visited cafe naanstaap on Gantshill with my friend. Because I am a chai lover it was my first with them. Staff kausar are too friendly and hospitable. . Chai latte and karrak chai both were delicious and I will love to visit again. Thanks kausar and naastaap team...

Excellent food and had great service from kausar she was friendly and gave great recommendation 😊

Food was tasty . For price and quantity - a no no

You always get wonderful welcome and smile from kauser and the crew 💯

I usually visit this branch. The food and atmosphere is splendid. The staff at the reception, named kausar is very friendly and welcoming. It's always a great start to the day at this branch.

The Roti was really dry and cold. Rest was ok

My order was suppose to be deliver between 13:10 - 13:25 , Time now is 15:20 and resturant hasn't still started to prepare.

I ordered chana bhatura for myself, it's the worst bhatura I have ever eaten - I ended up with bad stomach and puked the entire food 1 hour later. The bhatura had so much extra oil, it felt like it was deep fried multiple times to warm it up. I have eaten chana bhatura at many placed and its my native food, but this bhatura and the oil used to make it while eating it smelled already. I should have left it instead of eating it. Stay away from Chana bhatura from this outlet

Very good desi brunch. Always perfect, fresh and very good taste.

I absolutely love this branch with its unique and elegant food,I am certain that this is one of the best Asian food places!The chai is delicious ...Great atmosphere and wonderful staff...Best place for desi experience 😍

Naanstaap gantshill branch is fantastic,The chai is delicious and perfectly brewed.Vary friendly service and recommendations made my visit ever better.highly recommend this place for chai breck ..

All the nan staaps are pretty much with excellent service and food , but I always prefer the Gantshill one there less headache for parking and they have a lot of seating . And of course when kausar serves you it’s cherry on top 😀.

First of Ilford lane is better!! Secondly, their service isn’t nice and food. Or as good as it used to be!!! I used to order a lot from them and also eat there. I have ordered takeaway last night. The samosa chaat was inedible and overly spiced! The gol gappe were rubbery! Not crispy at all. I didn’t get my free karak chai and on top the chips was not edible too. I have ordered few times takeaway and never had a problem. I’ve spend around £50+ including delivery. This is very disappointing!!! Both the club sandwiches were coming apart too not enough filing the chips that came with it felt like it was cooked ages ago unlike other times when I ordered! The keema nan felt like it had only masala in there. I have eaten proper keema nans at a cheaper price with actual keema filling in there!!! The only good food was the chicken cheese nan.

kya Bahth hai! Burria Kamal kanna

Peri peri chicken naan had too much chilli sauce on top. The chicken inside the naan was not seasoned enough. Karak chai full flavour did not have full flavour of spices. The food is just edible but nothing excellent. I think this branch or particular chef is not making these nicely. I've had good experiences with other branches in Whitechapel and Plashet.

The staff were very friendly, it is a busy place, but overpriced chicken keema naan £6.25 is too much not enough feeling hardly anything inside, garlic dip that it comes with was nice.

Taste is amazing but portion is small otherwise every thing is amazing Naveena was fab at the counter

Thank you for the lovely smile and service from Kausar on Monday. We came for almond cake masala egg wrap and big breakfast deal.

Food is vary nice …staff was vary nice.club sandwich was vary nice .highly recommended

Got my order wrong via uber so I called naan staap for the correct item, kawser was very rude and said she's not going to do anything about it, clearly saying that I'm lying and they hadnt made any mistake. Thats not what the receipt says!!. Rubbish customer service.

I thought there were 3 chicken patties according to the picture for the given price.disappointed.

This is the fourth time they’ve sent the wrong order. I don’t understand why the staff is always in such a hurry, leading to mistakes. I suggest hiring more staff or at least more efficient ones. We pay each time, only to end up throwing away the incorrect order.

Gave us burnt food. Once the staff was informed, they said this is how it’s made: Burnt. The service is very disappointing. How could they serve burnt food? Not looking to come back here. Especially the Pakistani lady at the counter does not know how to do her job.

Food was ok, overpriced and just fine.

Harisa on point and shami kebabs banging. A bit over priced.

What have they done with their karak Chai??? It is deffo weaker and has been for the last few months. Are you guys skimping on the tea? Please don't start cutting corners and saving money to make one of your main product worse. Edit: reached out to them by email to eloborate on my concerns regarding the weakness of their karak Chai. Have had no response after a week. What's the point in responding to the review with an invitation to get in touch and then don't reply. Pure tick box exercise. Going down from 2 to 1 star.

The naan was a really good and best experience.

Did not enjoy! Smell of old and used oil in food.

I recently visited Naan staap and ordered Chole Bhature. The atmosphere was pleasant, and my order arrived promptly within 10 minutes. The Chole was absolutely delicious, and I thoroughly enjoyed it. However, I was quite disappointed with the Bhature. The dish included three Bhature, but unfortunately, one of them was excessively oily. It was clear that this particular Bhatura had been fried again, causing it to absorb too much oil. While the other two Bhature were fine, the overly greasy one made me feel unwell later that night. I even had to call 111 at midnight due to the discomfort. Overall, while the Chole was excellent, the inconsistency in the quality of the Bhature and the health issues that followed have left me hesitant to visit again.

Daal tasted bad too mashed, harisa missing

the 2nd time eating from this place. the First time I was disappointed (i had the Naga Nan) as the nan was flat and not fluffy arrived cold although tasteful. I always give a 2nd chance to any food place, this time I was extremely surprised 😮 it was like there's a different chef in the kitchen my nan even had melted cheese as a topping. I was extremely happy came hot and fresh and fluffy and the filling was plentiful. came exactly on time. Thank you 😊

Delicious mincemeat naan, absolutely banging with a delicious cup of tea, 😊

This time I was little disappointed about the Pink Tea .. this is my 2nd time trip but mostly I go to Ilford branch .. pink tea was not as before they were serving .. colour was brown and they added coconut flakes instead of nuts .. tea was very cold and colour was not pink at all .. when I ask them to change the tea they added very little Almond like chopped Almonds .. if they offer this kind of tea I would not prefer to go there as we paid for good money for tea but not coconut flakes tea .. there is no combination coconut flakes with pink tea as this is tea not a kheer ... hope they improve thier Pink tea quality ... thanks

My nutella naan was burnt please help

No issue with delivery. Restaurant Anda Paratha role is usually fine but was bitter this time, most likely they used old and burnt oil to cook them. Very expensive and disappointed.

Good selection of food available to have with your chai. Have had various naans, sandwiches and bun kebab all which are decent. Place is clean, accessible and spacious.

The Channa masala was stinking, really! Super stale! Shame I had to pay £7.50 for this dodgy stuff, and the quantity won't satisfy with a single paratha. Won't order again!

So welcoming and delicious food ♥️

Always enjoy going there. Love there karak chai the most. Its great to have a nice chitchat time with friends and family. Also love the pistachio cake. Worth visiting again and again. And in a really warm day, you must try the homemade lemonade.

Service is very bad and the staff at till is very rude to the customer. Kindly the management will check this and talk to the respective girl. Thank you

Prices keep going up! Club sandwich used to be nice now not so nice! Asked for sugar free karak for diabetics got sugar ones!!

Decent chai there, nice decor, the cake was alittle dry. A bit over priced I thought. Overall good stop for a quick tea.

Nice food, karak chai I prefer to chaiwala and the customer service is on point.

Great experience Ordered 18 tea. They gave us extra cups and some complimentary breakfast!! Very good service!! Really liked it

Nice big basement lovely breakfast lovely desi nashta breakfast me and all family members love it the mango lasi was good

Great pitstop for tasty food. Service is always quick and with a smile. Decor is so vibrant and interesting.

I recently visited naan stop , ordered Mumbai bhel puri , they added lot of tamarind sauce. Couldn’t eat single spoon also , when I asked about it with that staff, that lady behaved very rudely said this is how it is in our restaurant, bad experience, rude staffs

Ended up here for lunch when visiting a friend in Ilford. 10/10 food and service. The staff were incredibly friendly and recommended what to order. The chicken jalfrezi and roghni naan were better than anything similar I've had in London! Karak chai was great too- my only complaint is the large still wasn't enough. Defo a must if you're visiting East. This review was a year ago. Went back again recently and the quality is still superb. Ordered the chicken achari naan, samosa chaat, masala chai and mango lassi. Could not have asked for more flavours! Please do yourself a favour and come here

Absolutely excellent food and wonderful lovely staff. I had the lamb kebab wrap, samosa chaat, chicken keema naan. 🥰💯💯🤤🤤😋😋😋!!!!

The lady kousar who served us was very nice and accommodating. We had naan, chicken qeema naan and aloo paratha. I will be come back with my family again

I got served by Khashif he have fantastic skills of customer service

Can't go wrong with this place. I've been to this place many times. Everything is consistent.

Get karak chai from here often. Bun kebab and masala chips are superb.

Kausar always so kind and helpful. Very hard worker. My favourite anda paratha with nafa sauce. So tasty.

Hi I have been coming to this place for long time But I always have problem as I normally order masal tea And ask the lady at till make the tea Extra Hot as they tea is always cold as tea il should be hot but they don't Understand 3 days ago I have to drive back as tea was cold and today on 11/06/2024 I order the masla tea again and I ask for tea with sugar But there was 2 lady's on till so busy with each other talking and when I left and drive away and my tea was Sugar Free So which I didn't ask For. So very very poor service as we pay for food/tea etc . But they are don't care as I can't drive back . So please my advice to others Check your food Before you leave this place. As they Service is very Very poor.

Kebab roll was burnt on the ends of the kebab… and then we ordered a chicken one that was like chicken mash?! It was disgusting.. the naan was nice… so disappointed overall

I recently visited naanstap gantshill for lunch ..and it was an absolutely delight ;and its fantastic experience.. perfect customers services ,staff was litrally friendly,,,kausar was very welcoming & recommended good food ..All food is halal ....decorations was awesome 👌

Today I attended naanstaap gentshill today it was served by the most kind, kausar... Kausar introduced the menu to my friend and I very well..... The overall atmosphere at this establishment was very welcoming :)must try bun kabab it's was delicious 😋😋😋😋😋😋 .... Highly recommend 💯💯💯💯💯💯💯💯

Great service,great food .savory and sweet dessert available delish!!!!!!?kausar was very kind and great customer service from her thanks ....almost we visit every weekend..karak chai is a must!!!!?? Kausar always offers the best customer service!!!!she always has a best happy attitude and music 🎶 was good 😊.... Best best best for breakfast 🥞.. my fav one is anda paratha roll they making everything fresh daily .....

Food always tastes good and tea is nice .... desi breakfast and loaded onelette wraps eating food in is alwys better and quicker...i got my breakfast always from here ... staff is very kind and helpful specially kausar she is very good ...i Loved almond cake and ch.pattis ...i would definitely recommend to go....

Best best food in town Specially karak chai loved it And staff was vary nice specially kausar service was good Try chicken qeema masala naan is vary good taste 😍😍

Naveena was fantastic and really accommodating! Had a great time

Karak Chai pretty much the same as Chaiwalla and more savoury food to choose from. Seating is legion. Highly recommended.

Nycc Good staff Kausar mam very good.

Today Haris’s taste not good . It’s feel like old not fresh m regular customer but disappointed this time . I m start having stomach issue

Great food, great ambience, great service. Kashif at the counter served us really well and made our stay super welcome & hospitable

Kashif provided us great service

Worst experience ever got food poisoning from this place food is not fresh and old ingredients are used would never step foot here again

I placed an order to arrive at 2pm, it arrived 20 minutes late and was completely cold. Very disappointing

Good excellent service & food at very reasonable price

The channa and parathas are fine. But the Pink tea and other teas are not fresh. Ordered Pink tea and it was not pink 😂 also the taste was weird. The Sandwiches 🥪 are good. My favorite is chicken paratha. They need to improve the service and quality of food especially the chai ☕️

So far the best chai in town. Chicken qeema masala naan is my favorite. Service is good and place is clean with bright colors.

Nice place, service could be better. Bit miserable. had bit of a stomach ache. Had club sandwich.

good service..food quality it was too 😊 good .. specially kausar she is very kind lovly and welcoming...I'm so gald to meet her... 💯 💯 💯

Nothing beats a Original Paranta not those frozen ones sold in other ships Desi omelette and desi Paranta with Karak Chai perfect balanced breakfast and lunch Thanks to Kasur for good service

prices going up quality going down, will no longer order

Excellent customer service, yummy food (also, perfect karak chai) and they support right causes. Highly recommend

Very relaxing environments ,serving with care and foods are amazing.Perfect for hanging out with friends and family.

Best karak chaiii in the East London .... good services and friendly staff ... my fav chicken Qeema masala naan ...

the chai is just best in class, anyone saying otherwise has no awareness of what a good quality authentic dood Patti Karak chai is. Its not just the chai however, the Naan khatai, the Naans (ofcourse naan staap), the other Pakistani food is just phenomenal standard. The staff are really helpful especially Kashif!

Great customer service and friendly staff :) The food is amazing too loved it! Will be coming again. Thank you to miss kausar for making my experience so good..good customer service thanks for i will come again insha allah

We stand for humanity and freedom! It’s a nice step in favour of Palestine! Just don’t understand why you people used a female’s picture. You guys can use a kid’s picture! Islamic country !! Didn’t understand why you had to choose a female’s picture on their your tea cup !! Very bad marketing ! This is someone's picture. Did you take permission from her to use this on your cup as a marketing purpose! Please remove this otherwise it may go to further which may destroy your brand image and reputation. Thank you It may be mentioned that I have tried to send a complaint on your email and 2 times tried and I can’t deliver this email and it’s rejected from their email .

The food was great, had a lovely time and kudos to the staff, they are all really nice and courteous!

Me and my friend ended up at Naan staap after getting stuck somewhere, they were about to close but still very kindly took our order for dine in & served us with some amazing delicious food & Karak chai.

no common sense to delivery driver ringing bell unnesserliy i have kids

Food was ok but the pictures and description is false!!!

Good food and very good services ... Best place for tea..

Totally Fraud on online orders and food quality are also bad

Lamb buna, shami kebabs were amazing. The heat was perfect. The shaamis were as if they were made back home and the customer service was fantastic. Served by Kashif, very welcoming and helpful. Would recommend

Food tastes service was so good and quick

Nice desserts,chai was really good,customer service is good

Quality and service was so good and top notch . As we visited with kids they treated us so good. I prefer to go and enjoy food 😍😍

Very slow only one customer Lady at reception ok. But the kitchen staff very very slow .. owner look into this...

The stuffed naans are really delicious. Chai is 10/10. The Peri Peri Chicken Naan is amazing. Staff is lovely, especially Naveena is very friendly and wonderful. She recommended kid friendly naans and the chicken pastries which our kids really enjoyed. Overall great ambiènce and friendly staff at the Gants Hill branch.

This time only went for chai, as usual excellent.

Food was delicious and the service was really good Would definitely like to visit again

Great place amazing food authentic taste of Pakistan loved the shami wrap & lava cake good service provide by kausar definitely coming again with more friends and family

We had iftari today, it was amazing food,amazing service.I would highly recommend.One of their best food is gosht with their special naan, their pani puri was also delicious