Munch Box in East Ayrshire

This is a little hidden gem! It's has great atmosphere, there's an outdoor area overlooking the river. It has a large games room!! With pool tables, a shuffle board, air hockey to name but a few, perfect for older kids who are to old for the soft play stage! My kids would have spent all night there playing! The food.. All cooked from fresh, none of your pre made stuff here, so it does take a wee bit longer, which is a fair trade off in my opinion. Generous portion sizes, definitely value for money. If you have any dietary requirements or picky eaters the chef is more than happy to help you. The staff are lovely, great atmosphere. Can't wait to go back. Another bonus is parking! You won't have to look far, it has it's own parking to the rear, but also a large car park to the front.

Excellent meal. Food was first class. Been going here for years and new owners are definitely continuing the good work. Chips were fabulous and curry sauce amazing!

Ordered on machine, told to take ticket and take to member of staff although I had asked for table service, no ticket given, went to till no record with confirmation number I gave. Staff unhelpful, all at grill waiting for chickens to appear. Staff member shrugs What's their shoulder, I don't know. .Manager I spoke to spoke to was like "whatever " WHY HAVE NEW STARTS ON FRIDAY NIGHT WHEN BUSY

After years of custom, we’re never using oriental palace again I phoned for delivery and woman didn’t give approx delivery time which she should have done. Turns out she’s also the delivery driver. Phoned again one hour later to be told by her they hadn't even started cooking it yet and driving conditions were bad. We’re a 2 min drive away and it wasn’t blowing a tornado, just very windy. Other restaurants were delivering to our street OK. Did I want to cancel? They obviously don’t have to worry about making money. I said no as I figured I’d waited that long, I might as well wait a bit more. After 40 minutes I was courteous enough to call to let them know I wanted to cancel (I’d phoned Happy Panda who cooked and delivered within 20 mins and WERE £7 CHEAPER!), The same woman answered and she was shockingly rude and condescending. Her unprofessional, couldn’t care less attitude (weather excuse repeatedly given) was totally unacceptable and will cost this restaurant business. New owners should take note as there are plenty of other places available. We’ll be using the Happy Panda in future as great service and very friendly.